Part Time Help Desk Jobs in Raleigh, NC (NOW HIRING)

Posting Details
Posting Information
Posting Number
PG194541EP
Internal Recruitment
No
Working Title
IT Systems Programmer Sr.
Anticipated Hiring Range
$95,000 - $112,505
Work Schedule
Monday - Friday, 8:00 am - 5:00 pm
Job Location
Raleigh, NC
Department
Shared Services
About the Department
The Office of Information Technology's (OIT) Identity and Web Services team operates and maintains NC State's enterprise-level public-facing web infrastructure, develops custom-to-NC State tools for use by campus units, and creates interfaces for connecting WordPress websites to other enterprise applications. The team is responsible for life-cycle management, maintenance, and support of the web servers delivering content for the NCSU web presence at www.ncsu.edu as well as web servers delivering content for most academic and administrative web environments on campus. The team is also responsible for the development, maintenance, and support of Identity Management, Shibboleth web authentication, and Splunk log analysis environments as well as system administration of the University Google environment.
Wolfpack Perks and Benefits
As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Propositionand learn more about what makes NC State the best place to learn and work for everyone.
What we offer:

• Medical, Dental, and Vision
• Flexible Spending Account
• Retirement Programs
• Disability Plans
• Life Insurance
• Accident Plan
• Paid Time Off and Other Leave Programs
• 12 Holidays Each Year
• Tuition and Academic Assistance
• And so much more!

Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community.
Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.
Essential Job Duties
Provides the technical leadership and expertise necessary for the creation, administration and maintenance of middleware, integration, database and systems software infrastructure to support the processes and strategic initiatives of the University.
The position will also participate in the design and management of the web server infrastructure, develop custom integrations with campus systems, and collaborate on other application development projects within the unit while also being responsible for collaboration with the campus web community on shared endeavors.
This includes being responsible for providing architectural and technical guidance along with Tier 3 support of the University's Google Workspace environment.
This position develops technical solutions and system integrations where appropriate to provide automation, scalability and support of the operational/functional needs of multiple environments while participating in and providing technical leadership and support to various teams.
The position interacts with customers and other technical staff to develop business processes that address customer needs in a secure and scalable manner. Key relationships will be with the NCSU Help Desk, the Google Services Team, and OIT's Security & Compliance Unit.
Other Responsibilities
This position collects and utilizes appropriate environment, system and subsystem parameters, usage and runtime data from data performance tools, history reports and application architecture to analyze and report system performance. Additionally, the position also negotiates time and priorities to achieve problem resolution.
Qualifications
Minimum Education and Experience
Bachelor's degree in Computer Science, Computer Engineering, or closely related degree from an appropriately accredited institution and three years of experience in operations analysis and design, systems programming, or closely related area; or a Bachelor's degree from an appropriately accredited institution and four years of experience in operations analysis and design, systems programming or closely related area from an appropriately accredited institution and five years of experience in operations analysis and design, systems programming, or closely related area; or an equivalent combination of education and experience.
Other Required Qualifications

• Demonstrated proficiency in multiple programming languages including PHP and JavaScript
• Experience working with modern PHP eg. (Laravel, Symfony) and JavaScript frameworks (eg. React, Vue) and NodeJS.
• Experience in relational SQL database use and design.
• Experience with Git / GitHub (or equivalent version control system) and working within a team setting, implementing branching strategies.
• Experience with developing and consuming RESTful APIs.
• Experience with administration of Google Workspace.
• Knowledge of web and accessibility standards (e.g. W3C, WCAG 2.1, HTML, CSS).
• Effective verbal and written communication skills in both technical and non-technical subjects.

Preferred Qualifications

• Experience writing PHP unit tests, end-to-end tests, and/or configuring visual regression testing for websites or applications.
• Experience with Linux-based configuration management technologies (ex: Puppet, Chef, Ansible).
• Experience with infrastructure implementations in Google Cloud Platform (GCP) or similar IaaS cloud environments (AWS, Azure), preferably using Infrastructure as code (IaC) technologies, such as Terraform.
• Experience with creation of CI/CD pipelines for image creation and deployment, preferably in a kubernetes environment.
• Experience writing both technical and end-user focused documentation.
• Experience leading training workshops and public speaking.
• Experience providing customer support.

Required License(s) or Certification(s)
N/A
Valid NC Driver's License required
No
Commercial Driver's License required
No
Recruitment Dates and Special Instructions
Job Open Date
04/01/2026
Anticipated Close Date
Open Until Filled
Special Instructions to Applicants
Along with your completed application, please include a resume.
Position Details
Position Number
00046366
Position Type
EPS/SAAO
Full Time Equivalent (FTE) (1.0 = 40 hours/week)
1.0
Appointment
12 Month Recurring
Mandatory Designation - Adverse Weather
Mandatory - Adverse Weather
Mandatory Designation - Emergency Events
Mandatory - Fire/Explosions, Mandatory - Medical Emergencies, Mandatory - Hazardous Material Incidents, Mandatory - Transportation Accidents, Mandatory - Evacuations/Natural Hazards, Mandatory - Utilities/Infrastructure Failure, Mandatory - Threats of Violence/Terrorism/Interpersonal Emergencies
Department ID
517101 - Shared Services
EEO
NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.