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Part Time Help Desk Jobs in Raleigh, NC (NOW HIRING)

Sky Zone LLC

Part Time Team Lead

Apex, NC · On-site

You lead from the floor and set the tone for your team by jumping in and helping the park run at ... Drive front desk performance and membership sales while delivering service excellence. * Lead guest ...

Sky Zone LLC

Part Time Team Lead

Apex, NC · On-site

You lead from the floor and set the tone for your team by jumping in and helping the park run at ... Step into any operational area as needed (Programs, Cafe, Front Desk, Events, etc.) to maintain ...

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All JobsHelp Desk JobsPart Time Help Desk JobsPart Time Help Desk Jobs in Raleigh, NC

Part Time Help Desk information

See Raleigh, NC salary details

$10

$20

$32

How much do part time help desk jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for part time help desk in Raleigh, NC is $20.26, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.45 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Part Time Help Desk professional, and why are they important?

To thrive as a Part Time Help Desk professional, you need a basic understanding of computer systems, troubleshooting skills, and often an associate degree or relevant IT certifications like CompTIA A+. Familiarity with ticketing systems, remote support tools, and common operating systems is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and manage multiple requests. These skills ensure timely and accurate technical support, leading to higher user satisfaction and efficient IT operations.

What are some common challenges faced by part-time help desk staff, and how can they effectively manage them?

Part-time help desk staff often face challenges such as balancing fluctuating workloads, quickly adapting to rapidly changing technical issues, and staying updated on company processes with limited hours. Effective time management, proactive communication with full-time team members, and leveraging knowledge bases can help overcome these hurdles. Additionally, maintaining detailed notes and regularly participating in team meetings or training sessions, even on a flexible schedule, can ensure continuity and provide better support to end-users.

What is the difference between Part Time Help Desk vs Part Time IT Support Specialist?

AspectPart Time Help DeskPart Time IT Support Specialist
CredentialsBasic certifications like CompTIA A+ often preferredSimilar certifications, sometimes more advanced or specialized
Work EnvironmentOffice or remote, customer-facingOffice, remote, or on-site, technical troubleshooting
Employer UsageHelp desk teams, MSPs, corporate ITIT departments, service providers, tech companies
Search & Comparison IntentYesYes

Both roles involve technical support, troubleshooting, and customer service. The Part Time Help Desk typically focuses on basic user issues and ticket management, while the Part Time IT Support Specialist may handle more complex technical problems and system maintenance. The roles often overlap but differ in technical depth and scope.

What are part time help desk jobs?

Part time help desk jobs involve providing technical support and assistance to customers or employees, but on a reduced hours schedule compared to full-time positions. Individuals in these roles help troubleshoot and resolve issues related to computers, software, networks, or other technology, either over the phone, via email, or in person. Part time help desk positions are ideal for students, those seeking flexible work, or individuals balancing other commitments. They require good communication skills, basic technical proficiency, and a customer-oriented attitude.
What are the most commonly searched types of Help Desk jobs in Raleigh, NC? The most popular types of Help Desk jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Part Time Help Desk jobs? Cities near Raleigh, NC with the most Part Time Help Desk job openings:
Part Time Help Desk jobs near you
Infographic showing various Part Time Help Desk job openings in Raleigh, NC as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $42,146 per year, or $20.3 per hour.
Control Desk Specialist, PRN

Control Desk Specialist, PRN

Advocate Aurora Health

Wake Forest, NC • On-site

$20.40 - $30.60/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Advocate Aurora Health rating

7.6

Company rating: 7.6 out of 10

Based on 771 frontline employees who took The Breakroom Quiz

191st of 882 rated healthcare providers

Job description

Department:
37700 Wake Forest Baptist Medical Center - Administration: Surgery
Status:
Part time
Benefits Eligible:
No
Hours Per Week:
8
Schedule Details/Additional Information:
Varies
Position Highlights:
  • Location: Winston Salem, North Carolina
  • PRN

Job Summary:
  • The Control Desk Specialist is responsible for sending for patients, scheduling and posting add-on/emergent cases, serving as an administrative resource including responding to multiple internal and external calls. Ensures that all contacts with patients, staff, physicians, and all customers are conducted in a professional, courteous, helpful and considerate manner.

What You'll Need:
  • High School diploma required. Healthcare related associate or bachelor's degree desirable.
  • Work experience in a hospital procedural setting preferred.

What You'll Do:
  • Responsible for sending for patients, communicating with the nursing unit to determine the mode of transportation to the Procedure Room, and contacting the transporter to transport the patient to the Procedure Room.
  • Handles multiple phone calls related to scheduling and posting add-on and emergent cases from residents/surgeons, as well as general questions from other departments.
  • Maintains detailed transportation tracking records.
  • Coordinates supply needs for Procedure Rooms and Labor & Delivery.
  • Responsible for contacting the Surgical Services Scheduling Center in regards to case cancellations for current day and for the next day, as well as communicating with them about any cases that were cancelled during the night.
  • Communicates with Clinical Coordinators regarding specific case needs or requests and assists the Charge Nurse in making sure the daily schedule runs efficiently by reporting any changes and additions to the schedule.
  • Responsible for printing pick lists and patient stickers when requested.
  • Monitors and coordinates Procedure Room access and scrub access for third party vendors.
  • Communicates courteously, promptly and appropriately to patients, family members and health care providers strictly adhering to HIPPA guidelines.
  • Communicates with the Emergency Department and all areas of The Birth Center to obtain patient and surgeon data when emergent OB/GYN cases arise.

Pay Range
$20.40 - $30.60
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:
Compensation
  • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
  • Premium pay such as shift, on call, and more based on a teammate's job
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance

Benefits and more
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program

About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

What Advocate Aurora Health employees say

Pay

Benefits

Hours and flexibility

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Get the full story on Breakroom

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About Advocate Health

Sourced by ZipRecruiter

Advocate Healthcare, based in Oak Lawn, Illinois, United States, is a leading figure in the health care industry. Accessible via their official website, 'advocatehealth.com', this organization provides a wide variety of medical services and treatment options. Founded in 1995 through a merger of Evangelical Health Systems Corporation and Lutheran General HealthSystem, Advocate Healthcare has grown exponentially over the years. Now, it operates more than 400 sites of care, including 12 hospitals that encompass 11 acute care hospitals, the state’s largest integrated children’s network, five Level I trauma centers, and three Level II trauma centers. Upholding their values of equality, compassion, excellence, partnership and stewardship, Advocate Healthcare's mission is centered on building lifelong relationships with patients by delivering the best health outcomes and highest level of service through an integrated approach to care and wellness.

Industry

Hospitals and health care and social assistance

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

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