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Part Time Help Desk Jobs in Raleigh, NC (NOW HIRING)

Excel Fitness

Member Services Rep Front Desk

Clayton, NC · On-site

$10.75 - $13.50/hr

Understand and adhere to company standards and help resolve any day-to-day member issues. * Audit ... Part-Time employees are ones that regularly work 29 hours per week or less. Availability of ...

Excel Fitness

Member Services Rep Front Desk

Durham, NC · On-site

$12 - $15/hr

Understand and adhere to company standards and help resolve any day-to-day member issues. * Audit ... Part-Time employees are ones that regularly work 29 hours per week or less. Availability of ...

Excel Fitness

Member Services Rep Front Desk

Durham, NC · On-site

$12 - $15/hr

Understand and adhere to company standards and help resolve any day-to-day member issues. * Audit ... Part-Time employees are ones that regularly work 29 hours per week or less. Availability of ...

Excel Fitness

Member Services Rep Front Desk

Garner, NC · On-site

$11.25 - $14.25/hr

Understand and adhere to company standards and help resolve any day-to-day member issues. * Audit ... Part-Time employees are ones that regularly work 29 hours per week or less. Availability of ...

Excel Fitness

Member Services Rep Front Desk

Chapel Hill, NC · On-site

$11.75 - $14.75/hr

Understand and adhere to company standards and help resolve any day-to-day member issues. * Audit ... Part-Time employees are ones that regularly work 29 hours per week or less. Availability of ...

Excel Fitness

Member Services Rep Front Desk

Raleigh, NC · On-site

$12.50 - $15.50/hr

Understand and adhere to company standards and help resolve any day-to-day member issues. * Audit ... Part-Time employees are ones that regularly work 29 hours per week or less. Availability of ...

Excel Fitness

Member Services Rep Front Desk

Raleigh, NC · On-site

$12.50 - $15.50/hr

Understand and adhere to company standards and help resolve any day-to-day member issues. * Audit ... Part-Time employees are ones that regularly work 29 hours per week or less. Availability of ...

Excel Fitness

Member Services Rep Front Desk

Raleigh, NC · On-site

$12.50 - $15.50/hr

Understand and adhere to company standards and help resolve any day-to-day member issues. * Audit ... Part-Time employees are ones that regularly work 29 hours per week or less. Availability of ...

Excel Fitness

Member Services Rep Front Desk

Smithfield, NC · On-site

$11 - $13.75/hr

Understand and adhere to company standards and help resolve any day-to-day member issues. * Audit ... Part-Time employees are ones that regularly work 29 hours per week or less. Availability of ...

Excel Fitness

Member Services Rep Front Desk

Raleigh, NC · On-site

$12.50 - $15.50/hr

Understand and adhere to company standards and help resolve any day-to-day member issues. * Audit ... Part-Time employees are ones that regularly work 29 hours per week or less. Availability of ...

Excel Fitness

Member Services Rep Front Desk

Durham, NC · On-site

$12 - $15/hr

Understand and adhere to company standards and help resolve any day-to-day member issues. * Audit ... Part-Time employees are ones that regularly work 29 hours per week or less. Availability of ...

Excel Fitness

Member Services Rep Front Desk

Cary, NC · On-site

$12.50 - $15.75/hr

Understand and adhere to company standards and help resolve any day-to-day member issues. * Audit ... Part-Time employees are ones that regularly work 29 hours per week or less. Availability of ...

Excel Fitness

Member Services Rep Front Desk

Smithfield, NC · On-site

$11 - $13.75/hr

Understand and adhere to company standards and help resolve any day-to-day member issues. * Audit ... Part-Time employees are ones that regularly work 29 hours per week or less. Availability of ...

Excel Fitness

Member Services Rep Front Desk

Wake Forest, NC · On-site

$11 - $13.75/hr

Understand and adhere to company standards and help resolve any day-to-day member issues. * Audit ... Part-Time employees are ones that regularly work 29 hours per week or less. Availability of ...

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Part Time Help Desk information

See Raleigh, NC salary details

$10

$20

$32

How much do part time help desk jobs pay per hour?

As of May 29, 2026, the average hourly pay for part time help desk in Raleigh, NC is $20.26, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.45 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Part Time Help Desk professional, and why are they important?

To thrive as a Part Time Help Desk professional, you need a basic understanding of computer systems, troubleshooting skills, and often an associate degree or relevant IT certifications like CompTIA A+. Familiarity with ticketing systems, remote support tools, and common operating systems is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and manage multiple requests. These skills ensure timely and accurate technical support, leading to higher user satisfaction and efficient IT operations.

What are some common challenges faced by part-time help desk staff, and how can they effectively manage them?

Part-time help desk staff often face challenges such as balancing fluctuating workloads, quickly adapting to rapidly changing technical issues, and staying updated on company processes with limited hours. Effective time management, proactive communication with full-time team members, and leveraging knowledge bases can help overcome these hurdles. Additionally, maintaining detailed notes and regularly participating in team meetings or training sessions, even on a flexible schedule, can ensure continuity and provide better support to end-users.

What are part time help desk jobs?

Part time help desk jobs involve providing technical support and assistance to customers or employees, but on a reduced hours schedule compared to full-time positions. Individuals in these roles help troubleshoot and resolve issues related to computers, software, networks, or other technology, either over the phone, via email, or in person. Part time help desk positions are ideal for students, those seeking flexible work, or individuals balancing other commitments. They require good communication skills, basic technical proficiency, and a customer-oriented attitude.

What is the difference between Part Time Help Desk vs Part Time IT Support Specialist?

AspectPart Time Help DeskPart Time IT Support Specialist
CredentialsBasic certifications like CompTIA A+ often preferredSimilar certifications, sometimes more advanced or specialized
Work EnvironmentOffice or remote, customer-facingOffice, remote, or on-site, technical troubleshooting
Employer UsageHelp desk teams, MSPs, corporate ITIT departments, service providers, tech companies
Search & Comparison IntentYesYes

Both roles involve technical support, troubleshooting, and customer service. The Part Time Help Desk typically focuses on basic user issues and ticket management, while the Part Time IT Support Specialist may handle more complex technical problems and system maintenance. The roles often overlap but differ in technical depth and scope.

What are the most commonly searched types of Help Desk jobs in Raleigh, NC? The most popular types of Help Desk jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Part Time Help Desk jobs? Cities near Raleigh, NC with the most Part Time Help Desk job openings:
Part Time Help Desk jobs near you
Member Services Rep Front Desk

Member Services Rep Front Desk

Excel Fitness

Clayton, NC • On-site

$10.75 - $13.50/hr

Part-time

Posted 29 days ago

Job description

Duties and Responsibilities:
  • Perform to your best abilities during your assigned work shift.
  • Monitor and maintain club cleanliness and atmosphere.
  • Stay proficient in Planet Fitness mobile app use, content, and updates.
  • Ensure that all proper training has been completed to operate safely and efficiently.
  • Conduct regular audits to ensure the club is presentable and hold up to Excel standards.
  • Perform club walkarounds and complete assigned cleaning or associated tasks along with re-inspecting said tasks.
  • Audit and balance cash drawers daily.
  • Properly input and update prospective and current member information into tablets and point of sale.
  • Ensure members adhere to the company's policies and guidelines and address any infractions.
  • Provide a safe and secure environment for all members.
  • Communicate with members and create a high level of member service.
  • Stock retail and janitorial items for the following shift.
  • Understand and adhere to company standards and help resolve any day-to-day member issues.
  • Audit club inventory and communicate with GM, AM, and Shift Lead on recommendations of inventory orders.
  • Stay up to date on all required certifications and training courses.
  • Participate in team meetings.
  • Communicate with, promote, tour, and assist prospects and potential members.
  • Assist the GM and AM with club membership promotions, training, and implementation of any operational strategies.
  • Ensure the club complies with all state and federal laws and insurance requirements.
  • Operate and assist applicable members with the use of equipment, tanning, HydroMassage, Total Body Enhancement, and other amenities while making sure all applicable processes and procedures are adhered to.
  • Assist GM and represent our company at community events and other outreach activities.

Qualifications:
  • Must be at least 18 years of age.
  • High School Diploma or equivalent required.
  • CPR Certification and AED Certification are required before working alone. Uncertified Team Players will be given the opportunity to complete CPR/AED training within the first 30 days of their employment.
  • Must be comfortable standing for long periods of time.
  • Great communication skills with internal and external customers.
  • Must be team-oriented, motivated, and well-organized.
  • Ability to think critically and evaluate solutions to problems proactively.
  • Proficient ability in Microsoft Office and using a computer.
  • Must have the ability to handle sensitive and confidential information.
  • Familiar with Excel's mission, values, vision, and culture, as well as the Planet Fitness brand and operational requirements.

Supervisory Responsibility: This position has no supervisory responsibilities.
Work Environment: This job operates in a fitness club environment and routinely uses standard office equipment such as computers, printers, and phones, as well as standard custodial equipment such as cleaning chemicals, floor scrubbers and vacuums. The noise level in the club environment may be loud on a regular basis regular basis.
Physical Demands: The physical demands described here are representative of those that a Team Player must meet to successfully perform the essential functions of this job.
  • Regularly required to talk or hear.
  • Frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
  • Occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl.
  • Must frequently lift and move up to 25 pounds and occasionally lift and move objects up to 75 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Position Type/Expected Hours of Work: This may be either a full-time OR part-time, nonexempt position. A nonexempt Team Player is one who is entitled to the minimum wage and/or overtime pay protections of the FLSA.
Scheduled work hours per week will be set during normal club hours of operation and determined by business need. Full-Time employees are ones that regularly work at least 30 hours per week. Part-Time employees are ones that regularly work 29 hours per week or less. Availability of full-time and part-time positions are dependent on business need. This position may work outside of regularly scheduled shift hours to include mornings, evenings, weekends, and overnight as required. Work hours are subject to change at any time depending on business needs.
Travel: 0% travel is expected for this position.
EEO Statement: Excel Fitness is an Equal Opportunity Employer. We are committed to the policy of equal employment opportunity in recruitment, hiring, career advancement, and all other employment practices.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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