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Entry Level Tech Support Jobs in Concord, NC (NOW HIRING)

SkillStorm is a company focused on launching technology careers for individuals. They are seeking ... support and resolution • Participate in code reviews -- give and receive constructive feedback ...

Deskside Technician I

Charlotte, NC

$18.50 - $23.75/hr

Position Summary on-site * Entry-level IT support role responsible for PC End of Life Refresh On-site , in-person support of end-user desktops, laptops, peripherals, and basic software. Provides ...

Deskside Technician I

Charlotte, NC

$18.50 - $23.75/hr

Position Summary on-site * Entry-level IT support role responsible for PC End of Life Refresh On-site , in-person support of end-user desktops, laptops, peripherals, and basic software. Provides ...

Deskside Technician I

Charlotte, NC · On-site

$18.50 - $23.75/hr

Position Summary on-site * Entry-level IT support role responsible for PC End of Life Refresh On-site , in-person support of end-user desktops, laptops, peripherals, and basic software. Provides ...

CompTIA A+ Tutor

Matthews, NC · Remote

$25 - $40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

Deskside Technician I

Charlotte, NC · On-site

$23 - $25/hr

Position Summary on-site * Entry-level IT support role responsible for PC End of Life Refresh On-site , in-person support of end-user desktops, laptops, peripherals, and basic software. Provides ...

CompTIA A+ Tutor

Charlotte, NC · Remote

$25 - $40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

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Entry Level Tech Support information

See Concord, NC salary details

$25.1K

$40.5K

$61.5K

How much do entry level tech support jobs pay per year?

As of Aug 30, 2026, the average yearly pay for entry level tech support in Concord, NC is $40,497.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,900.00 and $43,800.00 per year, depending on experience, location, and employer.

What is an entry level tech support job?

Entry level tech support jobs are positions designed for individuals who provide basic technical assistance and support to customers or end users. These roles typically involve troubleshooting hardware and software issues, answering questions about products or services, and helping users resolve common technology problems. Entry level tech support staff often work via phone, email, chat, or in person, and are expected to have strong communication skills as well as a fundamental understanding of computer systems. These jobs are a great starting point for those interested in a career in information technology, as they offer valuable hands-on experience and opportunities for advancement.

What are the key skills and qualifications needed to thrive as an entry level tech support professional?

To thrive as an Entry Level Tech Support professional, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a high school diploma or relevant certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills are crucial for delivering timely technical solutions and ensuring customer satisfaction in a fast-paced support environment.

What are some common challenges faced by entry level tech support professionals, and how can they be effectively addressed?

Entry level tech support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting unfamiliar technical issues, and communicating complex solutions to non-technical users. To address these challenges, it's helpful to develop strong problem-solving skills, maintain detailed documentation, and seek out mentorship or training from more experienced team members. Additionally, effective time management and clear, empathetic communication can greatly improve both user satisfaction and personal confidence in handling diverse support requests.

What is the difference between Entry Level Tech Support vs Help Desk Technician?

AspectEntry Level Tech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ often preferred
Work EnvironmentSupport for end-users, troubleshooting hardware/software issues, often in office or remote settingsAssist users with technical problems, provide remote or on-site support, typically in corporate or IT service environments
Employer & Industry UsageCommon in IT departments, tech companies, and customer support centersWidely used in corporate IT, government agencies, and service providers

Both roles involve assisting users with technical issues and require similar certifications. Entry Level Tech Support and Help Desk Technician positions often overlap in responsibilities, work environment, and industry usage, making them closely related entry-level IT support roles.

How to get into entry level tech support with no experience?

Entry level tech support roles often require basic knowledge of computer hardware, software, and troubleshooting skills. Gaining relevant certifications like CompTIA A+ and building hands-on experience through personal projects or volunteering can improve your chances; strong communication skills and a willingness to learn are also important.

What are the most commonly searched types of Tech Support jobs in Concord, NC?

The most popular types of Tech Support jobs in Concord, NC are:

What are popular job titles related to Entry Level Tech Support jobs in Concord, NC?

For Entry Level Tech Support jobs in Concord, NC, the most frequently searched job titles are:

What job categories do people searching Entry Level Tech Support jobs in Concord, NC look for?

The top searched job categories for Entry Level Tech Support jobs in Concord, NC are:

What cities near Concord, NC are hiring for Entry Level Tech Support jobs?

Cities near Concord, NC with the most Entry Level Tech Support job openings:

Infographic showing various Entry Level Tech Support job openings in Concord, NC as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $40,497 per year, or $19.5 per hour.

Entry Level Accounting Clerk | Accounting Clerk [COC0034033]

ProSidian Consulting

Charlotte, NC

$17.50 - $22.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago


Job description

Company Description

ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry-leading practices.  ProSidian provides Enterprise Service Solutions for Risk Management | Compliance | Business Process | IT Effectiveness | Engineering | Environmental | Sustainability | and Human Capital.  We help forward-thinking clients solve problems and improve operations.  Launched by Management Consultants, our multidisciplinary teams bring together the talents of Global Professionals to complete engagements for public/private companies, defense and civilian government agencies, and non-profit organizations.  Our solution-centric services are deployed across the enterprise and target drivers of economic profit (growth, margin, and efficiency). They are also aligned at the intersections of assets, processes, policies, and people delivering value.

ProSidian clients represent a broad spectrum of Industry Sector Groups, including but not limited to -- Sector Groups including but not limited to Consumer Products, Services, And Retail | Defense And Military | Education And Academia | Emergency Services | Energy, Infrastructure, And Environment | Financial Services | Food And Agriculture | Foreign Aid / Technical Assistance | Government And Public Services | Healthcare And Life Sciences | Industrial And Commercial | Manufacturing And Operations | National Security & Intelligence | Non-Profit | Professional Services | Real Estate And Hospitality | Technology, Media, And Telecommunications | Transport And Logistics | etc.  Learn More About ProSidian: www.ProSidian.com

Job Description

ProSidian Seeks a Entry Level Accounting Clerk | Accounting Clerk [COC0034033] for Program Support on a Exempt 1099 Contract: No Overtime Pay Basis Contract Contingent located CONUS - Charlotte, NC Across The Mid Atlantic Region supporting strategic delivery of Government and Public Services Sector Human Capital Solutions through Temporary Help Services and Recruiting/Staff Augmentation capabilities for the City of Charlotte (COC).

Seeking Entry Level Accounting Clerk candidates with relevant Government And Public Services Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for Government And Public Services Sector Clients such as COC.  This as a Contract Contingent or Contract W-2 (IRS-1099) Accounting Clerk Functional Area Professional - Staffing Augmentation and Recruiting Services  Position; however, ProSidian reserves the right to convert to a Full-Time ProSidian employed W-2 Position.

JOB OVERVIEW

Provide services and support as a Staffing Augmentation and Recruiting Services  (Entry Level Accounting Clerk) in the Government and Public Services Industry Sector focusing on Human Capital Solutions for clients such as City of Charlotte (COC) | Charlotte Cooperative Purchasing Alliance (CCPA). Generally Located In CONUS - Charlotte, NC, and across the Mid Atlantic Region (Of Country/World).

RESPONSIBILITIES AND DUTIES - Entry Level Accounting Clerk | Accounting Clerk [COC0034033]

  • Assist with data entry, invoice processing, and reconciliations.
  • Maintain accounting files and records.
  • Support monthly closing processes.
Qualifications

Desired Qualifications For Entry Level Accounting Clerk | Accounting Clerk [COC0034033] (COC0034033) Candidates:

  • 1-2 years in accounting or finance support.

Education / Experience Requirements / Qualifications

  • High school diploma or GED; associate's preferred.

Skills Required

  • Basic accounting knowledge, Excel, organization.

Competencies Required

  • Accuracy, dependability, confidentiality.

Ancillary Details Of The Roles

  • May assist with expense report processing.
  • Supports audit preparation.

Other Details

  • Reports to accounting supervisor or manager.

#TechnicalCrossCuttingJobs #Consulting #Government And Public Services #GovernmentSupportServices #ProfessionalAnalyticalSupport  #Jugaad #Copitas #PokaYoke

Additional Information

As a condition of employment, all employees are required to fulfill all requirements of the roles for which they are employed: establish, manage, pursue, and achieve annual goals and objectives with Documented Goals for each of the firm's Eight ProSidian Global Competencies [1 - Personal Effectiveness | 2 - Continuous Learning | 3 - Leadership | 4 - Client Service | 5 - Business Management | 6 - Business Development | 7 - Technical Expertise | 8 - Innovation & Knowledge Sharing (Thought Leadership)]; and to support all business development and other efforts on behalf of ProSidian Consulting.

CORE COMPETENCIES

  • Teamwork - the ability to foster teamwork collaboratively as a participant and effectively as a team leader
  • Leadership - the ability to guide and lead colleagues on projects and initiatives
  • Business Acumen - understanding and insight into how organizations perform, including business processes, data, systems, and people
  • Communication - ability to effectively communicate to stakeholders of all levels orally and in writing
  • Motivation - persistent in pursuit of quality and optimal client and company solutions
  • Agility - ability to quickly understand and transition between different projects, concepts, initiatives, or workstreams
  • Judgment - exercises prudence and insight in the decision-making process while being mindful of other stakeholders and long-term ramifications
  • Organization - the ability to manage projects and actions and prioritize tasks

------------ ------------ ------------

OTHER REQUIREMENTS

  • Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office.  The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, proficient with Adobe Acrobat, data analytic tools, and Visio, and the ability to quickly learn other tools, as necessary.
  • Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office.  The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, proficient with Adobe Acrobat, data analytic tools, and Visio, and the ability to quickly learn other tools, as necessary.
  • Commitment - to work with intelligent, interesting people with diverse backgrounds to solve the most significant challenges across private, public, and social sectors
  • Curiosity - the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together
  • Humility - exhibits grace in success and failure while doing meaningful work where skills have an impact and make a difference
  • Willingness - to constantly learn, share, and grow and to view the world as their classroom

------------ ------------ ------------

BENEFITS AND HIGHLIGHTS

ProSidian Employee Benefits and Highlights: Your good health and well-being are essential to ProSidian Consulting.  At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance.  We are also pleased to offer the Employee Benefits Program, designed to promote your health and personal welfare.  Our growing list of benefits currently includes the following for Full-Time Employees:

  • Competitive Compensation: The pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives.  The Company contributes a fixed dollar amount each month towards the Plan you elect for medical and dental benefits.  Contributions are deducted on a pre-tax basis.
  • Group Medical Health Insurance Benefits: ProSidian partners with BC/BS to offer a range of medical plans, including high-deductible health plans or PPOs. ||| Group Dental Health Insurance Benefits: ProSidian dental carriers - Delta, Aetna, Guardian, and MetLife.
  • Group Vision Health Insurance Benefits: ProSidian offers high/low vision plans through 2 carriers: Aetna and VSP.
  • 401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement for eligible employees.  A range of investment options is available with a personal financial planner to assist you.  The Plan is a pre-tax Safe Harbor 401(k) Retirement Savings Plan with a company match.
  • Vacation and Paid Time-Off (PTO) Benefits: Eligible employees use PTO for vacation, a doctor's appointment, or any number of events in their life.  These benefits include Vacation/Sick days - 2 weeks/3 days | Holidays - 10 ProSidian and Government Days are given.
  • Pre-Tax Payment Programs: Pre-Tax Payment Programs are premium-only plans (POPs) that offer eligible employees a complete Flexible Spending Account (FSA) Plan and a tax benefit.
  • Purchasing Discounts & Savings Plans: We want you to succeed financially.  Therefore, we offer a Purchasing Discounts & Savings Plan through The Corporate Perks Benefit Program.  This provides special discounts for eligible employees on products and services you buy daily.
  • Security Clearance: Due to the nature of our consulting engagements, Security Clearance is required for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials.
  • ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to $5k for all referrals employed for 90 days for candidates submitted through our Referral Program.
  • Performance Incentives: Due to the nature of our consulting engagements, performance incentives are associated with each new client that each employee works to pursue and support.
  • Flexible Spending Account: FSAs help you pay for eligible out-of-pocket health care and dependent daycare expenses on a pre-tax basis.  You determine your projected costs for the Plan Year and then elect to set aside a portion of each paycheck into your FSA.
  • Supplemental Life/Accidental Death and Dismemberment Insurance: If you want extra protection for yourself and your eligible dependents, you can elect supplemental life insurance.  D&D covers death or dismemberment from an accident only.
  • Short- and Long-Term Disability Insurance: Disability insurance plans are designed to provide income protection while you recover from a disability.

----------- ------------ ------------

ADDITIONAL INFORMATION - See Below Instructions On The Best Way To Apply

ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, Vietnam era, or another eligible veteran status, or any other protected factor.  All your information will be kept confidential according to EEO guidelines.

ProSidian Consulting has pledged to the Hiring Our Heroes Program of the US Chamber of Commerce Foundation and the "I Hire Military" Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina.  All applicants are encouraged to apply regardless of Veteran Status.

Furthermore, we believe in "HONOR ABOVE ALL"-success while doing things the right way. Pride comes from the challenge; the reward is excellence in the work.

For Easy Application, Use Our Career Site Located On Http://Www.ProSidian.Com/ Or Send Your Resume, Bios, And Salary Expectations / Rates To Careers @ ProSidian.Com & Recruiter @ ProSidian.Com

ONLY CANDIDATES WITH THE REQUIRED CRITERIA ARE CONSIDERED.

Be sure to place the job reference code in the subject line of your e-mail.  Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials.

Risk Management | Compliance | Business Processes | IT Effectiveness | Engineering | Environmental | Sustainability | Human Capital


ProSidian Consulting logo

About ProSidian Consulting

Sourced by ZipRecruiter

ProSidian is a management and operations consulting firm with a reputation for its strong national practice spanning six solution areas including Risk Management, Energy & Sustainability, Compliance, Business Process, IT Effectiveness, and Talent Management. We help clients improve their operations. Linking strategy to execution, ProSidian assists client leaders in maximizing company return on investment capital through design and execution of operations core to delivering value to customers. Visit www.ProSidian.com or follow the company on Twitter at www.twitter.com/ProSidianfor more information.

Industry

Business schools and computer and management training

Company size

11 - 50 Employees

Headquarters location

Charlotte, NC, US

Year founded

2004

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