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Entry Level Tech Support Jobs in Concord, NC (NOW HIRING)

Stefanini Group

Deskside Technician I

Charlotte, NC

$18.50 - $23.75/hr

Position Summary on-site * Entry-level IT support role responsible for PC End of Life Refresh On-site , in-person support of end-user desktops, laptops, peripherals, and basic software. Provides ...

Stefanini Group

Deskside Technician I

Charlotte, NC

$18.50 - $23.75/hr

Position Summary on-site * Entry-level IT support role responsible for PC End of Life Refresh On-site , in-person support of end-user desktops, laptops, peripherals, and basic software. Provides ...

Stefanini Group

Deskside Technician I

Charlotte, NC

$18.50 - $23.75/hr

Position Summary on-site * Entry-level IT support role responsible for PC End of Life Refresh On-site , in-person support of end-user desktops, laptops, peripherals, and basic software. Provides ...

Varsity Tutors

CompTIA A+ Tutor

Charlotte, NC · Remote

$25 - $40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

Varsity Tutors

CompTIA A+ Tutor

Matthews, NC · Remote

$25 - $40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

Stefanini Group

Deskside Technician I

Charlotte, NC · On-site

$23 - $25/hr

Position Summary on-site * Entry-level IT support role responsible for PC End of Life Refresh On-site , in-person support of end-user desktops, laptops, peripherals, and basic software. Provides ...

SkillStorm

Entry Level Software Developer

Charlotte, NC · On-site

SkillStorm is a company focused on launching technology careers for individuals. They are seeking ... support and resolution • Participate in code reviews -- give and receive constructive feedback ...

Brooksource

Entry Level Recruiter

Charlotte, NC · On-site

$35K - $46K/yr

Brooksource is hiring an Entry Level Recruiter to identify talented candidates, guide them through ... Interest in learning about technology, business, and the industries we support * Bachelor's degree ...

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All JobsTech Support JobsEntry Level Tech Support JobsEntry Level Tech Support Jobs in Concord, NC

Entry Level Tech Support information

See Concord, NC salary details

$25.1K

$40.5K

$61.5K

How much do entry level tech support jobs pay per year?

As of Aug 24, 2026, the average yearly pay for entry level tech support in Concord, NC is $40,497.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,900.00 and $43,800.00 per year, depending on experience, location, and employer.

What is an entry level tech support job?

Entry level tech support jobs are positions designed for individuals who provide basic technical assistance and support to customers or end users. These roles typically involve troubleshooting hardware and software issues, answering questions about products or services, and helping users resolve common technology problems. Entry level tech support staff often work via phone, email, chat, or in person, and are expected to have strong communication skills as well as a fundamental understanding of computer systems. These jobs are a great starting point for those interested in a career in information technology, as they offer valuable hands-on experience and opportunities for advancement.

What are the key skills and qualifications needed to thrive as an entry level tech support professional?

To thrive as an Entry Level Tech Support professional, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a high school diploma or relevant certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills are crucial for delivering timely technical solutions and ensuring customer satisfaction in a fast-paced support environment.

What are some common challenges faced by entry level tech support professionals, and how can they be effectively addressed?

Entry level tech support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting unfamiliar technical issues, and communicating complex solutions to non-technical users. To address these challenges, it's helpful to develop strong problem-solving skills, maintain detailed documentation, and seek out mentorship or training from more experienced team members. Additionally, effective time management and clear, empathetic communication can greatly improve both user satisfaction and personal confidence in handling diverse support requests.

What is the difference between Entry Level Tech Support vs Help Desk Technician?

AspectEntry Level Tech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ often preferred
Work EnvironmentSupport for end-users, troubleshooting hardware/software issues, often in office or remote settingsAssist users with technical problems, provide remote or on-site support, typically in corporate or IT service environments
Employer & Industry UsageCommon in IT departments, tech companies, and customer support centersWidely used in corporate IT, government agencies, and service providers

Both roles involve assisting users with technical issues and require similar certifications. Entry Level Tech Support and Help Desk Technician positions often overlap in responsibilities, work environment, and industry usage, making them closely related entry-level IT support roles.

How to get into entry level tech support with no experience?

Entry level tech support roles often require basic knowledge of computer hardware, software, and troubleshooting skills. Gaining relevant certifications like CompTIA A+ and building hands-on experience through personal projects or volunteering can improve your chances; strong communication skills and a willingness to learn are also important.

What are the most commonly searched types of Tech Support jobs in Concord, NC?

The most popular types of Tech Support jobs in Concord, NC are:

What are popular job titles related to Entry Level Tech Support jobs in Concord, NC?

For Entry Level Tech Support jobs in Concord, NC, the most frequently searched job titles are:

What job categories do people searching Entry Level Tech Support jobs in Concord, NC look for?

The top searched job categories for Entry Level Tech Support jobs in Concord, NC are:

What cities near Concord, NC are hiring for Entry Level Tech Support jobs?

Cities near Concord, NC with the most Entry Level Tech Support job openings:

Entry Level Tech Support jobs near you
Infographic showing various Entry Level Tech Support job openings in Concord, NC as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $40,497 per year, or $19.5 per hour.

Entry Level Programming Opportunity

Year Up United

Charlotte, NC • On-site

$525/wk

Other

Posted 13 days ago

Job description

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend.

The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Bank of America, Wells Fargo, Lowe's Companies, Inc. or other leading organizations in the Charlotte area.

Are you eligible?
You can apply to Year Up United if you are:
- A high school graduate or GED recipient
- Eligible to work in the U. S.
- Available Monday-Friday throughout the duration of the program
- Highly motivated to learn technical and professional skills
- Have not obtained a Bachelor? s degree
- You may be required to answer additional screening questions when applying

What will you gain?
Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week.

In-depth classes include:
- Banking
- IT Support
- Application Development
- Data Analysis
- Project Management
- Business Operations
- Customer Success
- Network Security & Support

Get the skills and opportunity you need to launch your professional career.
72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-five thousand dollars per year.

Apply