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Remote Tech Support Jobs in Concord, NC (NOW HIRING)

Darkhorse Tech

IT Field Technician

Charlotte, NC · On-site +1

$48K - $55K/yr

About Darkhorse Tech Darkhorse Tech provides comprehensive Dental-Specific IT services to our ... With technicians on the ground throughout the country we offer in-person as well as remote support.

Darkhorse Tech, Inc.

IT Field Technician

Charlotte, NC · On-site +1

$48K - $55K/yr

About Darkhorse Tech Darkhorse Tech provides comprehensive Dental-Specific IT services to our ... With technicians on the ground throughout the country we offer in-person as well as remote support.

Petfolk

IT Specialist

Charlotte, NC · On-site +1

$60K/yr

The Role This is a Remote- but MUST live in the Charlotte, NC area The IT Specialist is a critical role within Petfolk, responsible for maintaining, supporting, and optimizing our IT infrastructure ...

JLL

Building Technology Coordinator

Charlotte, NC · Remote

$76K - $114K/yr

Remote, M-F 8 AM - 5 PM Reports to: Head of Smart Building Services, Americas Estimated ... Support automated asset discovery activities, ensuring discovered assets are properly recorded and ...

Search Solution Group

Be Seen First

Remote Client Support Specialist

Charlotte, NC · Remote

$18/hr

Learn new processes and technology quickly during an accelerated training period. * Follow ... Ability to work independently in a remote environment. * Must be able to successfully complete a ...

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All JobsTech Support JobsRemote Tech Support JobsRemote Tech Support Jobs in Concord, NC

Remote Tech Support information

See Concord, NC salary details

$25.1K

$40.5K

$61.5K

How much do remote tech support jobs pay per year?

As of Aug 24, 2026, the average yearly pay for remote tech support in Concord, NC is $40,497.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,900.00 and $43,800.00 per year, depending on experience, location, and employer.

What is a remote tech support?

A Remote Tech Support job involves assisting customers or employees with technical issues related to computer systems, software, or hardware from a remote location. Support is usually provided via phone, email, chat, or remote desktop tools. Remote tech support professionals troubleshoot problems, guide users, and may also help with installing or updating software. This role requires strong communication skills, technical knowledge, and the ability to resolve issues without being physically present. It is popular for its flexibility and the ability to work from virtually anywhere.

How does a remote tech support specialist typically collaborate with other IT team members?

Remote tech support specialists frequently work closely with other IT professionals, such as network administrators, software developers, and cybersecurity teams. Collaboration is often facilitated through digital communication tools like chat platforms, video calls, and shared ticketing systems. This teamwork ensures that complex technical issues are resolved efficiently and that end-users experience minimal downtime. Regular virtual meetings and status updates are common practices to maintain alignment and share critical information within the team.

What are the key skills and qualifications needed to thrive as a remote tech support specialist, and why are they important?

To thrive as a Remote Tech Support specialist, you need a strong understanding of computer systems, troubleshooting techniques, and common operating systems, often supported by a degree or certification in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and basic networking concepts is typically expected. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues remotely. These skills are crucial for delivering efficient technical support, minimizing downtime, and ensuring customer satisfaction from a distance.

What is the difference between Remote Tech Support vs Help Desk Technician?

AspectRemote Tech SupportHelp Desk Technician
CredentialsIT certifications (CompTIA A+, Network+)IT certifications (CompTIA A+, Network+)
Work EnvironmentRemote, client devices or networksOffice or remote, primarily desktop support
Industry UsageIT support, technical servicesIT support, customer service
Common Search IntentRemote tech support jobs, troubleshootingHelp desk jobs, technical support roles

Remote Tech Support and Help Desk Technician roles share similar credentials and work environments, often involving troubleshooting and customer service. However, Remote Tech Support typically focuses on resolving technical issues remotely for clients or companies, while Help Desk Technicians may handle a broader range of support tasks, including on-site assistance. Both roles are essential in IT support, with overlapping skills but different primary work settings and responsibilities.

More about Remote Tech Support jobs

What are the most commonly searched types of Tech Support jobs in Concord, NC?

The most popular types of Tech Support jobs in Concord, NC are:

What job categories do people searching Remote Tech Support jobs in Concord, NC look for?

The top searched job categories for Remote Tech Support jobs in Concord, NC are:

What cities near Concord, NC are hiring for Remote Tech Support jobs?

Cities near Concord, NC with the most Remote Tech Support job openings:

Remote Tech Support jobs near you
Infographic showing various Remote Tech Support job openings in Concord, NC as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $40,497 per year, or $19.5 per hour.

Optometrist Remote ($600/day - NC license required)

Charlotte, NC • Remote

Protouch Staffing
Recruiting and Staffing Services • 51 - 200 employees
Learn more about Protouch Staffingexternal

$590 - $600/day

Full-time

Re-posted 10 days ago

Job description

Optometrist Remote ($600/day - NC license required)

Schedule - Full-time remote

Pay: $600/day maximum.

Job details:

This remote experience supports added flexibility for Optometrists and expanded options for patients to schedule an eye exam.

We are actively seeking North Carolina state-licensed optometrists. Join our Optometrist panel as a primary or supplemental source of income without leaving home.

Job Duties:

  • Examine patients in the state(s) where you are licensed - no matter where you live - through patented remote technology!

  • Communicate with patients verbally and visually with specialized video conference technology.

  • With unique Ophthalmic Technician support, analyze eye health and generate prescriptions for Eyeglasses or Contact Lenses, all while partnering from a remote location.

  • We will help you with any needed credentialing and training.

  • We provide competitive compensation.

  • We are looking for Optometrists with this specific license - multiple state licenses are a plus

Protouch Staffing logo

About Protouch Staffing

Sourced by ZipRecruiter

Protouch Staffing, based in Plano, Texas, is a leading provider in the healthcare staffing industry. Established over 30 years ago, the company prides itself on delivering quality services in the fields of nursing, allied health, pharmaceuticals, healthcare IT, and more. Committed to building lasting relationships, Protouch Staffing continually exceeds client expectations by providing unparalleled service, superior patient care, and talented healthcare professionals.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Frisco, TX, US

Year founded

1989

View All Protouch Staffing Jobs