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Entry Level Tech Support Jobs in Raleigh, NC (NOW HIRING)

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Entry Level Tech Support information

See Raleigh, NC salary details

$26.2K

$42.3K

$64.2K

How much do entry level tech support jobs pay per year?

As of Jul 14, 2026, the average yearly pay for entry level tech support in Raleigh, NC is $42,264.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,400.00 and $45,700.00 per year, depending on experience, location, and employer.

What is the easiest entry-level tech job?

An entry-level tech support role is often considered one of the easiest tech jobs to start with, as it typically requires basic computer skills, customer service abilities, and troubleshooting knowledge. These positions often involve assisting users with common technical issues and may require certifications like CompTIA A+ to improve job prospects.

What are the key skills and qualifications needed to thrive as an Entry Level Tech Support professional, and why are they important?

To thrive as an Entry Level Tech Support professional, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a high school diploma or relevant certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills are crucial for delivering timely technical solutions and ensuring customer satisfaction in a fast-paced support environment.

How to get into tech support with no experience?

Entry level tech support roles often require basic knowledge of computer hardware, operating systems, and troubleshooting skills. Gaining certifications like CompTIA A+ and building hands-on experience through personal projects or volunteering can improve your chances of securing an entry-level position without prior work experience.

What jobs pay 4000 a week without a degree?

Entry-level tech support roles typically do not pay $4,000 a week without significant experience or specialized skills. High-paying jobs in technology or other fields often require certifications, technical knowledge, or experience beyond entry level. Generally, earning such high weekly wages without a degree is uncommon and may involve freelance work, sales, or specialized trades.

What jobs pay $700 a day?

Entry level tech support roles typically do not pay $700 a day; such high daily rates are more common in specialized IT consulting, freelance tech support, or contract positions requiring advanced skills and certifications. Most entry level positions offer hourly wages that amount to significantly less than $700 daily, but experienced contractors or those working in high-demand environments may reach higher earnings through overtime or project-based work.

What is the difference between Entry Level Tech Support vs Help Desk Technician?

AspectEntry Level Tech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ often preferred
Work EnvironmentSupport for end-users, troubleshooting hardware/software issues, often in office or remote settingsAssist users with technical problems, provide remote or on-site support, typically in corporate or IT service environments
Employer & Industry UsageCommon in IT departments, tech companies, and customer support centersWidely used in corporate IT, government agencies, and service providers

Both roles involve assisting users with technical issues and require similar certifications. Entry Level Tech Support and Help Desk Technician positions often overlap in responsibilities, work environment, and industry usage, making them closely related entry-level IT support roles.

What are some common challenges faced by entry level tech support professionals, and how can they be effectively addressed?

Entry level tech support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting unfamiliar technical issues, and communicating complex solutions to non-technical users. To address these challenges, it's helpful to develop strong problem-solving skills, maintain detailed documentation, and seek out mentorship or training from more experienced team members. Additionally, effective time management and clear, empathetic communication can greatly improve both user satisfaction and personal confidence in handling diverse support requests.

What are entry level tech support jobs?

Entry level tech support jobs are positions designed for individuals who provide basic technical assistance and support to customers or end users. These roles typically involve troubleshooting hardware and software issues, answering questions about products or services, and helping users resolve common technology problems. Entry level tech support staff often work via phone, email, chat, or in person, and are expected to have strong communication skills as well as a fundamental understanding of computer systems. These jobs are a great starting point for those interested in a career in information technology, as they offer valuable hands-on experience and opportunities for advancement.
What are the most commonly searched types of Tech Support jobs in Raleigh, NC? The most popular types of Tech Support jobs in Raleigh, NC are:
What are popular job titles related to Entry Level Tech Support jobs in Raleigh, NC? For Entry Level Tech Support jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Entry Level Tech Support jobs in Raleigh, NC look for? The top searched job categories for Entry Level Tech Support jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Entry Level Tech Support jobs? Cities near Raleigh, NC with the most Entry Level Tech Support job openings:
Entry Level Tech Support jobs near you
Talent Pool - Future Opportunities at Endurance IT Services

Talent Pool - Future Opportunities at Endurance IT Services

Endurance IT Services

Raleigh, NC • On-site

Full-time, Contractor

Re-posted 17 days ago

Job description


Position Title: Future Opportunities
Contract Duration: Contract/Direct Hire/Contract-to-Hire
Work Location: Raleigh, NC
Work Arrangement:Onsite/Hybrid/Remote
About Us: Endurance IT Services provides Managed IT Services, Cybersecurity Solutions, and IT Consulting to help businesses stay secure and productive. We also offer IT Staffing for Direct-Hire, Contract-to-Hire, and Contract roles, plus internal full-time positions.
Note: Some opportunities may not be exclusive and can change as we work with clients but our goal is always to help candidates find the right job.
Are you passionate about technology and eager to make an impact? At Endurance IT Services, we're always looking for skilled professionals to join our team. While we may not have an immediate opening that matches your qualifications, we invite you to submit your application to our Talent Pool for future consideration.
Why Join Our Talent Pool?
  • Showcase Your Expertise: Share your resume and cover letter so we can learn more about your skills and experience.
  • Be Ready for the Next Opportunity: When a position opens, we'll already have your information, making the process faster and easier.

Typical Roles We Hire For
  • Network Engineers - Design, implement, and maintain network infrastructure.
  • Project Managers - Lead IT projects, ensuring timely and successful delivery.
  • Systems Engineers - Develop and manage complex IT systems and solutions.
  • Help Desk Technicians - Provide responsive technical support to end-users.
  • Systems Administrators - Manage servers, storage, and virtualization environments.
  • And More: Including roles in cybersecurity, cloud services, and IT consulting.

What We're Looking For
  • Innovative Thinkers: Creative problem-solvers who deliver impactful IT solutions.
  • Collaborative Team Players: Flexible, accountable, and trustworthy individuals.
  • Relevant Skills and Experience: From entry-level to seasoned professionals in IT, cybersecurity, cloud services, project management and consulting.

How to Apply
  1. Submit Your Resume: Highlight your technical skills, certifications, and accomplishments.
  2. Include a Cover Letter: Tell us about your career goals and why you're interested in joining Endurance IT Services.
  3. Stay Connected: Follow us on LinkedIn and visit https://endurance-it.zohorecruit.com/jobs/Careers for updates on new openings.

Important Note: Joining our talent pool does not guarantee a job offer or immediate action. However, it ensures your information is available for future roles that match your qualifications.

Apply