ZipRecruiter

Log In

2

Entry Level Tech Support Jobs in Raleigh, NC (NOW HIRING)

Easterseals UCP

Direct Support Professional

Raleigh, NC · On-site

$15/hr

Experience: entry-level, on-the-job training is provided * Education: A High school diploma or GED ... Technology: Proficiency with EHR systems or technically savvy to learn * Transportation: DSPs must ...

next page

Showing results 1-20

All JobsEntry Level Tech Support JobsEntry Level Tech Support Jobs in Raleigh, NC

Entry Level Tech Support information

See Raleigh, NC salary details

$26.2K

$42.3K

$64.2K

How much do entry level tech support jobs pay per year?

As of Jun 19, 2026, the average yearly pay for entry level tech support in Raleigh, NC is $42,264.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,400.00 and $45,700.00 per year, depending on experience, location, and employer.

Is tech support an entry-level job?

Yes, tech support is often considered an entry-level position that typically requires basic technical knowledge, good communication skills, and sometimes a relevant certification or training. Many companies hire entry-level tech support staff to handle common technical issues and provide customer assistance, with opportunities for advancement as skills develop.

Is AI replacing tech support?

AI is increasingly used in tech support to handle routine tasks and provide quick responses, but it does not fully replace entry-level tech support roles. Human technicians are still essential for complex issues, customer interaction, and troubleshooting that require critical thinking and personalized assistance. Entry-level tech support professionals often work alongside AI tools to improve efficiency and focus on more complex problems.

What job makes $10,000 a month without a degree?

Entry-level tech support roles typically do not pay $10,000 a month without experience or specialized skills. High-paying tech support positions usually require advanced certifications, extensive technical knowledge, or experience in areas like network administration or cybersecurity, which can lead to higher salaries over time. Most jobs offering such high monthly earnings generally demand relevant skills, certifications, or experience beyond entry level.

What are the key skills and qualifications needed to thrive as an Entry Level Tech Support professional, and why are they important?

To thrive as an Entry Level Tech Support professional, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a high school diploma or relevant certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills are crucial for delivering timely technical solutions and ensuring customer satisfaction in a fast-paced support environment.

How to get into tech support with no experience?

Entry-level tech support roles often require basic knowledge of computer hardware, operating systems, and troubleshooting skills. Gaining certifications like CompTIA A+ and developing familiarity with common tools can improve your chances, even without prior experience. Internships, volunteering, or entry-level IT courses can also help build relevant skills and demonstrate your interest in the field.

What is the difference between Entry Level Tech Support vs Help Desk Technician?

AspectEntry Level Tech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ often preferred
Work EnvironmentSupport for end-users, troubleshooting hardware/software issues, often in office or remote settingsAssist users with technical problems, provide remote or on-site support, typically in corporate or IT service environments
Employer & Industry UsageCommon in IT departments, tech companies, and customer support centersWidely used in corporate IT, government agencies, and service providers

Both roles involve assisting users with technical issues and require similar certifications. Entry Level Tech Support and Help Desk Technician positions often overlap in responsibilities, work environment, and industry usage, making them closely related entry-level IT support roles.

What are some common challenges faced by entry level tech support professionals, and how can they be effectively addressed?

Entry level tech support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting unfamiliar technical issues, and communicating complex solutions to non-technical users. To address these challenges, it's helpful to develop strong problem-solving skills, maintain detailed documentation, and seek out mentorship or training from more experienced team members. Additionally, effective time management and clear, empathetic communication can greatly improve both user satisfaction and personal confidence in handling diverse support requests.

What are entry level tech support jobs?

Entry level tech support jobs are positions designed for individuals who provide basic technical assistance and support to customers or end users. These roles typically involve troubleshooting hardware and software issues, answering questions about products or services, and helping users resolve common technology problems. Entry level tech support staff often work via phone, email, chat, or in person, and are expected to have strong communication skills as well as a fundamental understanding of computer systems. These jobs are a great starting point for those interested in a career in information technology, as they offer valuable hands-on experience and opportunities for advancement.
What are the most commonly searched types of Tech Support jobs in Raleigh, NC? The most popular types of Tech Support jobs in Raleigh, NC are:
What are popular job titles related to Entry Level Tech Support jobs in Raleigh, NC? For Entry Level Tech Support jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Entry Level Tech Support jobs in Raleigh, NC look for? The top searched job categories for Entry Level Tech Support jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Entry Level Tech Support jobs? Cities near Raleigh, NC with the most Entry Level Tech Support job openings:
Entry Level Tech Support jobs near you
Infographic showing various Entry Level Tech Support job openings in Raleigh, NC as of June 2026, with employment types broken down into 91% Full Time, 2% Part Time, and 7% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $42,264 per year, or $20.3 per hour.
Direct Support Professional

Direct Support Professional

Easterseals UCP

Raleigh, NC • On-site

$15/hr

Part-time

Retirement

Posted 23 days ago

Job description

At Easterseals PORT Health (ESPH), our mission is rooted in empowering individuals and strengthening communities. As a Direct Support Professional (DSP), you'll play a critical role in carrying out that mission by helping people with Intellectual and Developmental Disabilities (IDD) complete everyday living tasks and achieve their goals.
Position details: Part-time; after school hours and weekends
Location: Raleigh, NC, with regular local community travel
Compensation: $15.00/hour
Your Role in Our Mission
  • You will provide care in the home of the individual and the community they live in
  • Assist with everyday tasks such as housekeeping, meal preparation, cooking, and cleaning; personal care such as bathing and dressing; and employment support
  • You may transport the client to appointments and run errands
  • Help plan and organize their schedule
  • Daily documentation and reporting in the electronic health system of record

Why Join Us?
  • Impact with Purpose: offering families much-needed support and breaks
  • Professional Growth: Work alongside seasoned leaders who care about your growth and development
  • Flexibility: We offer full and part-time positions as well as fill-in hours, depending on what you need
  • Paid training: CPR / first-aid, Mindset, Medication Administration, Infectious Disease, and Seizure Management

We offer an assortment of benefits for part-time and as-needed positions.
Compensation & Benefits
  • Competitive salary: $15.00 hourly
  • 403(b) Retirement Plan
  • Employee Assistance Program
  • Flexible scheduling to include full-time, part-time, and as-needed
  • On-the-job skill enhancement and growth

What We're Looking For
  • Experience: entry-level, on-the-job training is provided
  • Education: A High school diploma or GED is required
  • Knowledge: basic housekeeping, basic nutrition, and safety protocols
  • Skills: Interpersonal skills, attention to detail, and dependability are a must!
  • Technology: Proficiency with EHR systems or technically savvy to learn
  • Transportation: DSPs must have reliable transportation and current auto insurance

Ready to Apply?
Join a team where work isn't just something you do - it's a purpose. Bring your expertise to a mission that matters. Apply now at www.eastersealsPORT.com or send your resume to recruiter@eastersealsPORT.com.
** Voted Raleigh's Best Nonprofit Organization and Raleigh's Best Mental Health Services two years in a row**
About Easterseals PORT Health
Easterseals PORT Health is a trustworthy and compassionate partner, providing exceptional services in disability, mental health, and substance use to help our neighbors live their best lives. Purpose, dedication, and empathy drive our in-person and telehealth service delivery. Our diverse and inclusive 2,600-member team provides more than 10.2 million hours of meaningful support to 40,200 kids, adults, and families in 11,000 home, facility, and community locations across North Carolina and Virginia.
Easterseals PORT Health is an Inclusive Language, Different Voices, Embracing Potential, Authentic Self, and Learning & Growing (IDEAL) organization.
Applicants of all abilities are encouraged to apply!
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Apply