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Remote It Help Desk Spanish Jobs in Raleigh, NC (NOW HIRING)

TEKsystems

Remote ISP Support Technician

Raleigh, NC · Remote

$15.50/hr

Position Overview The Level 1 Help Desk Technician provides first-line support to end-users ... Respond to and resolve a high volume of IT support requests via phone, email, or chat, including ...

TEKsystems

Remote ISP Support Technician

Raleigh, NC · Remote

$15.50/hr

Position Overview The Level 1 Help Desk Technician provides first-line support to end-users ... Respond to and resolve a high volume of IT support requests via phone, email, or chat, including ...

Danaher

IT Project Manager - Remote

Raleigh, NC · On-site +1

$120K - $160K/yr

And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact ... The IT Project Manager is responsible for delivering key technical business initiatives and will ...

Self Help

Network Administrator

Durham, NC · Remote

Troubleshoot and resolve all IT data/cloud/telecommunication/etc. related problems. Perform other ... Coordinate, plan, design, and maintain data networks andservices, assist help desk ticketing system ...

City of Durham, NC

Customer Engagement Agent

Durham, NC · On-site +1

$52K - $69K/yr

Receive and process in-person help desk tickets to all Technology Solutions divisions. * Provide ... Provide diagnostic information required for Tier 2 and 3 incidents for escalation to Senior ...

First Citizens Bank

Senior IT Asset Mgmt Analyst

Raleigh, NC · Remote

$83K - $111K/yr

Overview This is a remote role that may only be hired in the following location(s): AZ, FL, GA, NC ... Through a more hands-on engagement model, the Senior IT Asset Management (ITAM) Analyst partners ...

First Citizens Bank

Senior IT Asset Mgmt Analyst

Raleigh, NC · Remote

$83K - $111K/yr

Overview This is a remote role that may only be hired in the following location(s): AZ, FL, GA, NC ... Through a more hands-on engagement model, the Senior IT Asset Management (ITAM) Analyst partners ...

First Citizens Bank

Senior IT Asset Mgmt Analyst

Raleigh, NC · Remote

$83K - $111K/yr

Overview This is a remote role that may only be hired in the following location(s): AZ, FL, GA, NC ... Through a more hands-on engagement model, the Senior IT Asset Management (ITAM) Analyst partners ...

First Citizens Bank

Senior IT Asset Mgmt Analyst

Raleigh, NC · Remote

$83K - $111K/yr

Overview This is a remote role that may only be hired in the following location(s): AZ, FL, GA, NC ... Through a more hands-on engagement model, the Senior IT Asset Management (ITAM) Analyst partners ...

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Remote It Help Desk Spanish information

See Raleigh, NC salary details

$12

$22

$32

How much do remote it help desk spanish jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote it help desk spanish in Raleigh, NC is $22.50, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $25.24 per hour, depending on experience, location, and employer.

What is the difference between Remote It Help Desk Spanish vs Remote Network Support Technician?

AspectRemote It Help Desk SpanishRemote Network Support Technician
CertificationsCompTIA A+, HDI Support CenterCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desk, customer support, troubleshootingNetwork infrastructure, server management, troubleshooting
Industry UsageIT support, customer service, tech companiesTelecommunications, enterprise networks, data centers

Remote It Help Desk Spanish primarily focuses on providing technical support and troubleshooting in Spanish via help desk channels, while Remote Network Support Technicians handle network infrastructure issues. Both roles require technical certifications and often work remotely for similar industries, but their core responsibilities differ significantly.

What are the most commonly searched types of It Help Desk Spanish jobs in Raleigh, NC? The most popular types of It Help Desk Spanish jobs in Raleigh, NC are:
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Remote It Help Desk Spanish jobs near you

Epic EHR Helpdesk Analyst - Raleigh, NC - Contract Position

INFO ORIGIN INC

Raleigh, NC • Remote

$35 - $45/hr

Contractor

Re-posted 6 days ago

Job description

  • Position Title: Epic EHR Helpdesk Analyst
  • Location: Raleigh, NC (Fully remote, 1st shift (7AM–3:30PM EST)
  • Interview: Webcam Interview Only
  • Position Type: Contract

Overview:

  • Provides advanced Epic EHR support across 13 facilities. Resolves technical issues, manages access, and supports users; includes weekends and holidays to ensure reliable patient‑care systems.
  • The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative staff, ensuring timely and accurate resolution of IT issues while promoting system reliability and end-user satisfaction.
  • Working as part of the centralized IT Helpdesk, the Analyst ensures prompt and effective resolution of Epic and non-Epic related issues and contributes to the stability and usability of the system in support of high-quality patient care

Key Responsibilities

  • Provide support for Epic applications, workflows, access, printing, and integration issues.
  • Serve as the initial point of contact for IT support issues related to Epic EHR and other healthcare IT systems.
  • Troubleshoot complex application, account, and workflow issues related to Epic and other clinical systems.
  • Provide basic remote desktop support for computers, printers, mobile devices, and peripherals across all facilities.
  • Assist users with account provisioning, password resets, Epic access requests, and basic application troubleshooting.
  • Monitor ServiceNow queues and manage incident resolution in accordance with service level agreements (SLAs).
  • Assist with Epic user account provisioning, role changes, template assignments, and security access requests.
  • Participate in go-live support and system upgrade events, including Technical Dress Rehearsals (TDRs).
  • Collaborate with clinical informatics, application analysts, and technical teams to ensure coordinated support.
  • Maintain documentation, knowledge base articles, and standard operating procedures.
  • Deliver informal user training and guidance on proper Epic use and common troubleshooting techniques.
  • Support change management and scheduled downtime communications as needed.
  • Ensure adherence to HIPAA, security, and IT governance policies in all technical activities.
  • Escalate critical issues and downtime events according to established protocols.

Required Skills

  • Minimum of 2 years providing Epic technical support in a healthcare or clinical environment.
  • Proficient with ServiceNow or other enterprise ticketing systems.
  • In-depth understanding of EHR platforms (e.g., Epic, Cerner, Allscripts).

Highly Desired:

  • Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk).
  • Experience supporting Epic applications (e.g., Ambulatory, Inpatient, ASAP, or HIM).