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Entry Level It Help Desk Spanish Jobs in Raleigh, NC

For more information, please visit grail.com GRAIL is seeking an IT Help Desk Support Specialist to deliver exceptional technical support that enables our employees to do their best work every day.

For more information, please visit grail.com GRAIL is seeking an IT Help Desk Support Specialist to deliver exceptional technical support that enables our employees to do their best work every day.

For more information, please visit grail.com GRAIL is seeking an IT Help Desk Support Specialist to deliver exceptional technical support that enables our employees to do their best work every day.

Role: IT Help Desk Support Location : Cary, NC Duration: Fulltime/ Perm with HCL America Role Summary: Help Desk Analyst - Responsibilities * Accept & registers Service Calls * Classify Service Calls ...

Role: IT Help Desk Support Location : Cary, NC Duration: Fulltime/ Perm with HCL America Role Summary: Help Desk Analyst - Responsibilities * Accept & registers Service Calls * Classify Service Calls ...

IT Service Desk Lead This is Mandeep Singh from US IT Solutions. We offers services in IT staffing, ... Experience implementing and managing a help desk operation. Thanks and regards, Mandeep Singh 408 ...

IT Support Analyst

Raleigh, NC ยท On-site

$26 - $34/hr

Respond to, troubleshoot, and resolve help desk tickets in a timely manner. * Install, configure ... Maintain IT asset inventory and documentation. * Document incidents, solutions, and technical ...

Providing Tier 1 and Tier 2 IT support and managing help desk tickets * Customer service and technical support * Basic M365, Exchange, AD, AzureAD, Entra administration * Remote management tools

Providing Tier 1 and Tier 2 IT support and managing help desk tickets * Customer service and technical support * Basic M365, Exchange, AD, AzureAD, Entra administration * Remote management tools

Job Title: IT Service Desk Analyst - Level 1 Pay Rate: $26 - $28 / Hr Location: Raleigh, NC (onsite ... Our overriding goal is to provide quality staffing solutions that help people, organizations, and ...

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Entry Level It Help Desk Spanish information

See Raleigh, NC salary details

$10

$20

$32

How much do entry level it help desk spanish jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for entry level it help desk spanish in Raleigh, NC is $20.26, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.45 per hour, depending on experience, location, and employer.

What is an entry level IT help desk Spanish job?

Entry Level IT Help Desk Spanish jobs are positions where individuals provide technical support and troubleshooting assistance to users, primarily in Spanish. These roles involve resolving computer, software, or network issues via phone, email, or chat, and are designed for those just starting their IT careers. Fluency in both English and Spanish is often required, as you'll be supporting Spanish-speaking clients or employees. These jobs are ideal for people with basic IT knowledge and strong communication skills looking to gain experience in the technology field.

What is the difference between Entry Level It Help Desk Spanish vs Entry Level Network Support Technician?

AspectEntry Level It Help Desk SpanishEntry Level Network Support Technician
CertificationsCompTIA A+, Network+ (preferred)CompTIA Network+, Cisco CCNA (preferred)
Work EnvironmentHelp desk, customer support, remote or on-siteNetwork infrastructure, troubleshooting, on-site or remote
Industry UsageIT support, customer service, tech companiesNetworking, telecommunications, IT services

Entry Level It Help Desk Spanish primarily focuses on providing technical support and customer service in Spanish, often handling software and hardware issues remotely or on-site. Entry Level Network Support Technician involves troubleshooting and maintaining network systems, requiring more specialized networking knowledge. Both roles often require similar certifications but differ in daily tasks and technical focus.

What are some common challenges faced by entry level IT help desk Spanish professionals, and how can they prepare for them?

Entry Level IT Help Desk professionals supporting Spanish-speaking users often face challenges such as language barriers, translating technical terminology, and addressing cultural communication differences. It's important to build strong bilingual communication skills and become familiar with technical vocabulary in both English and Spanish. Preparing by studying common troubleshooting scripts and practicing with real-world scenarios can help you respond effectively. Collaborating closely with more experienced team members and seeking feedback will also help you adapt quickly and deliver high-quality support.

What are the key skills and qualifications needed to thrive as an entry level IT help desk Spanish?

To excel as an Entry Level IT Help Desk (Spanish), you need a basic understanding of computer hardware, software troubleshooting, networking fundamentals, and fluency in both Spanish and English. Familiarity with ticketing systems like ServiceNow, remote support tools, and basic Microsoft or CompTIA certifications (such as A+) are commonly required. Strong communication, patience, and problem-solving skills help you deliver effective support and build rapport with users. These abilities ensure timely resolution of technical issues for Spanish-speaking clients, improving overall user satisfaction and productivity.

What are the most commonly searched types of It Help Desk Spanish jobs in Raleigh, NC?

The most popular types of It Help Desk Spanish jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Entry Level It Help Desk Spanish jobs?

Cities near Raleigh, NC with the most Entry Level It Help Desk Spanish job openings:

$40K - $45K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago


Job description

IT Help Desk Engineer

CSP, Inc. is a leading Managed Services & IT Solutions Provider in North Carolina. We offer an outstanding career opportunity for a Client Engineer with help desk experience. The role provides the candidate the opportunity to enhance his\her skill set by supporting various IT solutions in a wide range of client environments. This position also offers career growth opportunities.

Primary Position Responsibilities:

  • Provide phone, remote access, and some on-site technical support of CSP’s clients
  • Recognize, identify, isolate, research, and present a solution for reported issues
  • Focus on proactive client communication and resolving issues according to established SLAs
  • Focus on continuing education for evolving technology solutions

Minimum Requirements:

  • 2 years of progressive technical experience in the support of information technology solutions
  • Two-year associate degree in a computer-related field, A+ certification, or commensurate experience
  • Excellent customer service, verbal and written communication skills
  • A successful track record working for another Managed Services Provider (MSP)
  • Experience supporting cloud technologies (Microsoft Azure, M365, AWS, etc.)
  • Experience working with Autotask, N-able, or comparable PSA and RMM tools.

Profound knowledge of M365:

  • Password resets
  • Manage usernames
  • Delete and restore users
  • Add users and groups
  • Assign licenses
  • Manage most user properties
  • Create and manage user views
  • Update password expiration policies

Thorough Understanding of MS Products:

  • MS Office applications
  • Internet Search engines
  • Active Directory
  • SharePoint
  • MS Windows Server
  • MS Teams
  • Azure Cloud
  • GPO
  • Domain Controllers

Strong technical acumen of Backup Solutions:

  • Datto
  • BDR
  • File Recovery

Company Description

CSP, Inc. is a family-owned IT Services and Solutions firm based in Raleigh, NC, with a simple vision: to make a positive, lasting impact on our people, our clients, and our community.

For more than 31 years, we’ve believed in working to live—not living to work. That belief shapes how we support our team, serve our clients, and build long-term relationships rooted in trust, balance, and growth. If you value meaningful work in an environment where people genuinely care about one another, you’ll feel right at home here.

Today, CSP is made up of approximately 40 talented professionals who collaborate across Managed and Cloud Services, Data Center Solutions, Security, Networking, and Voice. Our work empowers organizations to operate securely, efficiently, and confidently—while giving our team the opportunity to grow their skills and careers.

We’re proud of our casual, collaborative culture, where teamwork and connection matter. From monthly social events and team huddles to ongoing training opportunities, plus a snack and coffee bar, we focus on creating an environment where people can do their best work—and enjoy doing it.

If you’re looking to grow with a stable, community-focused company that values innovation, balance, and personal development, we’d love to meet you!