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Entry Level Cloud Support Jobs in Raleigh, NC (NOW HIRING)

RELX

Senior Software Engineer I

Raleigh, NC

$135K/yr

Train entry-level software engineers as directed by department management, ensuring they are ... cloud systems, monitor production applications, and assess system health; utilizing test-driven ...

RELX Group plc

Senior Software Engineer I

Raleigh, NC · On-site

$135K/yr

Train entry-level software engineers as directed by department management, ensuring they are ... cloud systems, monitor production applications, and assess system health; utilizing test-driven ...

Varsity Tutors

CompTIA A+ Tutor

Chapel Hill, NC · Remote

$25 - $40/hr

... cloud computing, troubleshooting methodology, operating systems, security, software, and ... to support aspiring IT professionals preparing for entry-level CompTIA A+ certification.

Sageworks

Cybersecurity Operator

Raleigh, NC · On-site +1

... cloud environments. This role serves as a frontline defender, analyzing alerts from SIEM, EDR, and ... This position also supports recurring security operations activities, including access reviews ...

Abrigo

Cybersecurity Operator

Raleigh, NC · On-site +1

... cloud environments. This role serves as a frontline defender, analyzing alerts from SIEM, EDR, and ... This position also supports recurring security operations activities, including access reviews ...

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All JobsCloud Support JobsEntry Level Cloud Support JobsEntry Level Cloud Support Jobs in Raleigh, NC

Entry Level Cloud Support information

What is an Entry Level Cloud Support job?

An Entry Level Cloud Support job involves assisting customers and internal teams with troubleshooting cloud-based systems, resolving technical issues, and providing guidance on cloud services. Responsibilities typically include responding to support tickets, diagnosing network or application problems, and escalating complex issues. Strong communication skills, basic knowledge of cloud platforms like AWS, Azure, or Google Cloud, and problem-solving abilities are essential. This role serves as a foundation for advancing into more specialized cloud engineering or administration positions.

What are the typical daily responsibilities for an Entry Level Cloud Support role?

In an Entry Level Cloud Support role, you can expect to handle tasks like responding to customer inquiries, troubleshooting basic cloud infrastructure issues, and documenting solutions in ticketing systems. You'll frequently work with more experienced team members, escalating complex problems as needed and learning from their expertise. Communication with customers is often through email, live chat, or phone, requiring clear explanations and active listening. This hands-on support experience builds a strong foundation in cloud technologies, offering career growth opportunities as you develop technical and customer service skills.

What are the key skills and qualifications needed to thrive in the Entry Level Cloud Support position, and why are they important?

To thrive as an Entry Level Cloud Support professional, you need basic knowledge of cloud computing concepts, troubleshooting skills, and a relevant degree or technical training. Familiarity with cloud platforms like AWS, Azure, or Google Cloud, as well as ticketing systems and possibly entry-level certifications such as AWS Certified Cloud Practitioner, is often expected. Strong problem-solving abilities, effective communication, and a customer-focused mindset are valuable soft skills in this position. These competencies enable rapid issue resolution, positive customer experiences, and contribute to a reliable, collaborative support environment.

What are the most commonly searched types of Cloud Support jobs in Raleigh, NC? The most popular types of Cloud Support jobs in Raleigh, NC are:
What are popular job titles related to Entry Level Cloud Support jobs in Raleigh, NC? For Entry Level Cloud Support jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Entry Level Cloud Support jobs in Raleigh, NC look for? The top searched job categories for Entry Level Cloud Support jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Entry Level Cloud Support jobs? Cities near Raleigh, NC with the most Entry Level Cloud Support job openings:
Entry Level Cloud Support jobs near you
Infographic showing various Entry Level Cloud Support job openings in Raleigh, NC as of July 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 64% In-person, and 36% Remote job distribution.

Junior Database Administrator - Entry Level - REMOTE

Fortified Data

Raleigh, NC • On-site, Remote

Full-time

Posted 26 days ago

Job description

Career Opportunity
Entry-Level Junior Database Administrator
Fortified Data is a fast-growing global leader in database design, management, and support services. We work on some of the most mission-critical systems in the world and pride ourselves on delivering both business and technical solutions that help our clients succeed.
Our culture is supportive, fun, and collaborative. Most of our team members come from referrals, people love working here and want their friends to join, too. If you're ready to launch your career with a company that values curiosity, problem-solving, and continuous learning, we'd love to meet you.
Fortified Data is an equal opportunity employer. Eligible candidates must provide evidence of legal working status for any company in the U.S.
About the Role
We're looking for an Entry-Level Junior Database Administrator (DBA) to join our Managed Services team. This is a great opportunity for someone with a recent degree in Computer Science or a related field who wants to start a career in data and technology. You'll learn from experienced DBAs, participate in real-world client work, and develop your skills in a highly supportive fully remote environment. This role will work 11:30pm EST to 8:30am EST.
What You'll Do
Client Support & Troubleshooting
  • Respond to client support tickets, prioritizing based on urgency
  • Troubleshoot database issues and communicate clearly with both clients and internal team members
  • Document resolutions in our ticketing system and track time spent on tasks

Database Administration
  • Assist with installing, configuring, and patching Microsoft SQL Server
  • Help perform regular backups and restores
  • Monitor databases and perform proactive maintenance
  • Support disaster recovery and high availability features
  • Update and maintain internal documentation
  • Participate in knowledge-sharing sessions and team learning activities
What We're Looking For
Education:
Bachelor's degree in Data Management, Information Systems, or comparable Certifications for Microsoft Data Fundamentals and Database Administrations, or related technical field.
Experience & Skills:
(These are a plus, but not required-we're happy to train the right candidate!)
  • Familiarity with various relational databases through coursework, internships, or projects
  • Understanding of relational databases and SQL fundamentals
  • Exposure to database installation or configuration
  • Interest in cloud platforms like Azure or AWS
  • Willingness to learn other platforms (Oracle, MySQL, PostgreSQL, MongoDB)
You Might Be a Great Fit If You:
  • Are curious, eager to learn, and excited about working with data
  • Are comfortable working remotely and managing your time independently
  • Have strong attention to detail and take pride in getting things right
  • Enjoy solving problems and helping people
  • Communicate clearly and effectively, both in writing and verbally
  • Thrive in fast-paced environments and enjoy variety in your day
Tools You'll Use
  • Microsoft SQL Server, Postgres, Oracle, MySQL
  • Monitoring and ticketing systems
  • Microsoft Office (Outlook, Word, Excel, PowerPoint)
  • Collaboration tools like Teams and Zoom
Additional Info
  • Work is primarily remote
  • Minimal travel possible
  • Overnight shift (11:30am-8:30am EST)
  • Rotating on-call responsibilities
Ready to start your career with a team that will invest in your growth?
Apply today and let's build something great together.

Apply