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Entry Level Cloud Support Jobs in Raleigh, NC (NOW HIRING)

Responsibilities - Analyzing client needs to implement and support business application solutions ... PwC does not intend to hire experienced or entry level job seekers who will need, now or in the ...

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Two years of experience in B2B Technical Support -this is not an entry-level position. * In-depth ... By decrypting and analyzing complete packet-level data at wire speed and leveraging cloud-scale ...

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Entry Level Cloud Support information

What is an entry level cloud support?

An Entry Level Cloud Support job involves assisting customers and internal teams with troubleshooting cloud-based systems, resolving technical issues, and providing guidance on cloud services. Responsibilities typically include responding to support tickets, diagnosing network or application problems, and escalating complex issues. Strong communication skills, basic knowledge of cloud platforms like AWS, Azure, or Google Cloud, and problem-solving abilities are essential. This role serves as a foundation for advancing into more specialized cloud engineering or administration positions.

What does an entry level cloud support do?

In an Entry Level Cloud Support role, you can expect to handle tasks like responding to customer inquiries, troubleshooting basic cloud infrastructure issues, and documenting solutions in ticketing systems. You'll frequently work with more experienced team members, escalating complex problems as needed and learning from their expertise. Communication with customers is often through email, live chat, or phone, requiring clear explanations and active listening. This hands-on support experience builds a strong foundation in cloud technologies, offering career growth opportunities as you develop technical and customer service skills.

What are the key skills and qualifications needed to thrive in the entry level cloud support position, and why are they important?

To thrive as an Entry Level Cloud Support professional, you need basic knowledge of cloud computing concepts, troubleshooting skills, and a relevant degree or technical training. Familiarity with cloud platforms like AWS, Azure, or Google Cloud, as well as ticketing systems and possibly entry-level certifications such as AWS Certified Cloud Practitioner, is often expected. Strong problem-solving abilities, effective communication, and a customer-focused mindset are valuable soft skills in this position. These competencies enable rapid issue resolution, positive customer experiences, and contribute to a reliable, collaborative support environment.

Is entry level cloud support in demand?

Entry level cloud support roles are in high demand due to the increasing adoption of cloud computing across industries. Employers seek candidates with foundational knowledge of cloud platforms like AWS, Azure, or Google Cloud, along with basic troubleshooting and support skills. Certifications such as AWS Certified Cloud Practitioner can enhance job prospects in this field.

What are the most commonly searched types of Cloud Support jobs in Raleigh, NC?

The most popular types of Cloud Support jobs in Raleigh, NC are:

What are popular job titles related to Entry Level Cloud Support jobs in Raleigh, NC?

For Entry Level Cloud Support jobs in Raleigh, NC, the most frequently searched job titles are:

What cities near Raleigh, NC are hiring for Entry Level Cloud Support jobs?

Cities near Raleigh, NC with the most Entry Level Cloud Support job openings:

Infographic showing various Entry Level Cloud Support job openings in Raleigh, NC as of September 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 75% In-person, and 25% Remote job distribution.

EAM IFS Cloud Consultant, Sr. Associate

Raleigh, NC • On-site

Pwc
Finance and Insurance • 10K+ employees

$77K - $202K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted yesterday

New


PwC rating

8.3

Company rating: 8.3 out of 10

Based on 77 frontline employees who took The Breakroom Quiz


Job description

Industry/Sector

Not Applicable

Specialism

Functional & Industry Technologies

Management Level

Senior Associate

Job Description & Summary

The Opportunity
As an EAM IFS Cloud Consultant, Sr. Associate, you will engage with clients to optimize their operational efficiency through the analysis, implementation, and support of business applications. Within our Business & Supply Chain Operations practice, you will leverage your broad understanding of various software solutions to help clients achieve their strategic objectives. As a Senior Associate, you will focus on building meaningful client connections and learning how to manage and inspire others. You will navigate increasingly complex situations, growing your personal brand and enhancing your technical skills. You are expected to anticipate the needs of your teams and clients, delivering quality solutions even when the path forward is not clear.
In this role at PwC, you will provide consulting services for a wide range of business applications, assisting clients in optimizing operational efficiency through analysis, implementation, training, and support. You will use a broad range of tools and methodologies to generate new ideas and solve problems, while upholding professional and technical standards. This position offers the opportunity to deepen your understanding of the business context and how it is evolving, allowing you to develop insights and recommendations that inform client strategies.
Responsibilities
- Analyzing client needs to implement and support business application solutions
- Leveraging a broad understanding of software solutions to optimize operational efficiency
- Providing training and support for seamless integration of business applications
- Utilizing analytical reasoning to break down complex concepts and inform insights
- Developing and maintaining meaningful client connections to anticipate and address needs
- Navigating complex situations to deliver quality solutions and grow personal skills
- Managing and inspiring team members to achieve strategic objectives
- Applying critical thinking to solve problems and generate new ideas
- Upholding professional and technical standards in all client engagements
- Interpreting data to provide informed recommendations and drive business transformation
What You Must Have
- At least a Bachelor's degree
- At least 3 years of experience
What Sets You Apart
- Preference for a Master's or Masters of Business Administration degree
- Demonstrating proficiency in Business Data Analytics and Strategic Planning
- Utilizing Business Management and Transformation skills effectively
- Implementing Technology Integration and Innovation in projects
- Excelling in Project Management and Resource Management
- Navigating complex client relationships with ease
- Developing insights through Analytical Reasoning and Critical Thinking

Travel Requirements

Up to 60%

Job Posting End Date

The salary range for this position is: $77,000 - $202,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glanceAs PwC is anequal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.Learn more about how we work: https://pwc.to/how-we-workFor only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines

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About pwc

Sourced by ZipRecruiter

We know that the future success of our firm is contingent on equitable experiences for our people. From recruitment to partnership, we’re working hard to give every person an equitable opportunity to grow and to thrive as part of our community of solvers. We understand that establishing and maintaining a fair, equitable and welcoming environment for all people requires building a culture of belonging: a shift from awareness to empathy — while demonstrating inclusive leadership that cultivates trust among our people and our clients. PwC is committed to advancing diversity, equity and inclusion (DEI) through an evidence-based strategy designed to achieve well-defined and meaningful aspirational goals. Our aim is to solve problems for the long term, as that is how we build trust and continue to build on our culture of belonging. At the core of this endeavor are stated goals and a series of linked programs enabling targeted interventions at key moments in our employees’ career trajectories.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

London, London, UK