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Entry Level Cloud Support Jobs in Raleigh, NC (NOW HIRING)

Segra

Workflow Support Coordinator

Raleigh, NC · Hybrid

$23.42 - $29.29/hr

We are considering entry-level candidates with a strong knowledge of MS Office and a desire to ... cloud and colocation solutions, all backed by industry-leading service and reliability. Serving ...

New

lumos

Workflow Support Coordinator

Raleigh, NC · Hybrid

$23.42 - $29.29/hr

We are considering entry-level candidates with a strong knowledge of MS Office and a desire to ... cloud and colocation solutions, all backed by industry-leading service and reliability. Serving ...

RELX

Senior Software Engineer I

Raleigh, NC · On-site

$135K/yr

Train entry-level software engineers as directed by department management, ensuring they are ... cloud systems, monitor production applications, and assess system health; utilizing test-driven ...

RELX Group plc

Senior Software Engineer I

Raleigh, NC · On-site

$135K/yr

Train entry-level software engineers as directed by department management, ensuring they are ... cloud systems, monitor production applications, and assess system health; utilizing test-driven ...

Pwc

AI & GenAI Data Scientist - Manager

Raleigh, NC

$99K - $232K/yr

... to support AI-driven initiatives - Utilizing programming languages such as Python and Java to ... Certifications aligned to data engineering, machine learning, and cloud platforms, including AWS ...

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All JobsCloud Support JobsEntry Level Cloud Support JobsEntry Level Cloud Support Jobs in Raleigh, NC

Entry Level Cloud Support information

What is an Entry Level Cloud Support job?

An Entry Level Cloud Support job involves assisting customers and internal teams with troubleshooting cloud-based systems, resolving technical issues, and providing guidance on cloud services. Responsibilities typically include responding to support tickets, diagnosing network or application problems, and escalating complex issues. Strong communication skills, basic knowledge of cloud platforms like AWS, Azure, or Google Cloud, and problem-solving abilities are essential. This role serves as a foundation for advancing into more specialized cloud engineering or administration positions.

What are the typical daily responsibilities for an Entry Level Cloud Support role?

In an Entry Level Cloud Support role, you can expect to handle tasks like responding to customer inquiries, troubleshooting basic cloud infrastructure issues, and documenting solutions in ticketing systems. You'll frequently work with more experienced team members, escalating complex problems as needed and learning from their expertise. Communication with customers is often through email, live chat, or phone, requiring clear explanations and active listening. This hands-on support experience builds a strong foundation in cloud technologies, offering career growth opportunities as you develop technical and customer service skills.

What are the key skills and qualifications needed to thrive in the Entry Level Cloud Support position, and why are they important?

To thrive as an Entry Level Cloud Support professional, you need basic knowledge of cloud computing concepts, troubleshooting skills, and a relevant degree or technical training. Familiarity with cloud platforms like AWS, Azure, or Google Cloud, as well as ticketing systems and possibly entry-level certifications such as AWS Certified Cloud Practitioner, is often expected. Strong problem-solving abilities, effective communication, and a customer-focused mindset are valuable soft skills in this position. These competencies enable rapid issue resolution, positive customer experiences, and contribute to a reliable, collaborative support environment.

What are the most commonly searched types of Cloud Support jobs in Raleigh, NC? The most popular types of Cloud Support jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Entry Level Cloud Support jobs? Cities near Raleigh, NC with the most Entry Level Cloud Support job openings:
Entry Level Cloud Support jobs near you
Infographic showing various Entry Level Cloud Support job openings in Raleigh, NC as of June 2026, with employment types broken down into 3% Locum Tenens, 29% Full Time, 67% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.
NetApp Emerging Talent - Entry Level Software Engineer (Cloud Storage)

NetApp Emerging Talent - Entry Level Software Engineer (Cloud Storage)

NetApp

Morrisville, NC

Other

Medical, Life, Retirement, PTO

Posted 8 days ago

Job description

Job Summary

Are you passionate about cloud technologies and eager to develop innovative cloud-based solutions? NetApp is looking for talented and motivated Entry Level Software Engineers to join our Cloud Engineering team. As an Entry Level Software Engineer in Cloud Storage, you will play a crucial role in developing and maintaining cloud-based solutions, focusing on solving complex problems and automation. 

Key Responsibilities: 

  • Software Development:Assist in designing, developing, and maintaining software solutions according to project requirements and established software development standards
  • System Integration:Support the integration of various cloud services and APIs to enhance the functionality and performance of our cloud solutions
  • Debugging and Troubleshooting:Identify, troubleshoot, and resolve system defects and issues. This includes debugging code, resolving configuration issues, and fixing software defects 
  • Collaboration:Work closely with cross-functional teams, including product management, operations, and other engineering teams, to deliver high-quality cloud solutions
  • Documentation:Create and maintain comprehensive documentation for software designs, APIs, and testing procedures. Develop, modify, and review test plans
  • Continuous Improvement:Identify and implement improvements in software development processes, tools, and methodologies
  • Support:Provide support for cloud marketplace offerings, including troubleshooting and resolving customer issues with a sense of urgency
Job Requirements

Technical Skills: 

  • Proficiency in programming languages such as C, C++, Python, and scripting languages 
  • Experience working with Linux, AWS, Azure, GCP, and Kubernetes 
  • Experience with SQL and Document Databases (e.g., MongoDB, Cassandra, Cosmos DB, DocumentDB) 
  • Knowledge of CI/CD pipelines and tools (e.g., Jenkins, GitLab CI) 
  • Familiarity with infrastructure as code (IaC) tools (e.g., Terraform, CloudFormation, ARM) 
  • Experience with automated testing frameworks and tools 
  • Experience with AI/ML frameworks like PyTorch or TensorFlow is a Plus 

Soft Skills: 

  • Strong problem-solving and analytical skills 
  • Excellent communication and collaboration skills 
  • Ability to work independently and as part of a team 
  • Attention to detail and a commitment to quality 

Additional Details: 

  • Experience Info: If you have a Bachelor's degree and more than 2 years of relevant experience, excluding internships, or a Master's Degree please DO NOT apply to this role. Instead, please apply to Job ID: 134511.
  • Job Posting Info: This is a pipeline position that will be opened on a recurring basis and used to fill roles aligned with the required skill sets 
  • Program Dates: This is a full-time role with a start date in 2026. Recruiting efforts will be ongoing until specific teams find an ideal match 

Timeline: 

  • Applications open: April 2026
  • Applications close:This application will close in early July 2026 
  • Interviews:will occur on an as needed basis 
Education & Experience

Typically requires a Bachelor of Science Degree in Electrical Engineering or Computer Science with no relevant industry experience; or equivalent relevant experience 

Compensation:
The target salary range for this position is 100,300 - 149,600 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU's), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process. 

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