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Remote Non Voice Email Chat Support Jobs in Raleigh, NC

TEKsystems

ISP Technician

Raleigh, NC · Remote

$15.50/hr

Phone, Email & Web Chat Support * Networking & Telecommunications * Troubleshooting * Ticketing ... Your remote, work-from-home address must remain within 90 miles of a corporate office. * It is ...

ForgeFit

Remote Customer Service Specialist

Raleigh, NC · On-site +1

$16.50 - $21.75/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Liveops

Remote Customer Service Representative

Apex, NC · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Liveops

Remote Customer Service Representative

Cary, NC · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Liveops

Remote Customer Service Representative

Durham, NC · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

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All JobsNon Voice Email Chat Support JobsRemote Non Voice Email Chat Support JobsRemote Non Voice Email Chat Support Jobs in Raleigh, NC

Remote Non Voice Email Chat Support information

What is a remote non voice email chat support?

A Remote Non Voice Email Chat Support job involves assisting customers through written communication channels such as email and live chat, rather than over the phone. Employees in this role respond to customer inquiries, resolve issues, and provide information about products or services while working from a remote location. This position requires strong written communication skills, attention to detail, and the ability to multitask across different customer conversations. It is ideal for individuals who prefer not to communicate verbally and are comfortable using technology to support customers.

What are the key skills and qualifications needed to thrive as a remote non voice email chat support specialist?

To excel as a Remote Non Voice Email Chat Support specialist, you need strong written communication, problem-solving abilities, and a good command of the English language, often supported by a high school diploma or equivalent. Familiarity with customer support platforms like Zendesk, Freshdesk, or Salesforce Service Cloud is typically required. Attention to detail, patience, and the ability to multitask set top performers apart in this role. These skills ensure efficient, accurate, and professional customer service, which helps maintain customer satisfaction and loyalty in a remote environment.

What are some common challenges faced by remote non voice email chat support representatives, and how can they be effectively managed?

Remote Non Voice Email Chat Support representatives often encounter challenges such as managing high volumes of inquiries, ensuring clear and empathetic written communication, and resolving complex issues without verbal cues. Staying organized and utilizing templates or knowledge bases can help manage workload efficiently. Additionally, practicing active listening in written form and collaborating with team members through internal chat tools can enhance response quality and support effective problem-solving.

What is the difference between Remote Non Voice Email Chat Support vs Remote Voice Customer Service Representative?

AspectRemote Non Voice Email Chat SupportRemote Voice Customer Service Representative
Communication ModeText-based via email and chatVerbal via phone or voice calls
Work EnvironmentComputer, internet, chat/email platformsComputer, headset, phone system
Skills RequiredWritten communication, patience, problem-solvingVerbal communication, active listening, empathy
Common IndustriesRetail, tech support, e-commerceTelecom, banking, insurance

Remote Non Voice Email Chat Support involves assisting customers through written communication channels like email and live chat, focusing on clear, concise responses. Remote Voice Customer Service Representatives handle customer inquiries via phone, requiring strong verbal skills and active listening. Both roles require customer service skills but differ mainly in communication mode and environment.

What are the most commonly searched types of Non Voice Email Chat Support jobs in Raleigh, NC?

The most popular types of Non Voice Email Chat Support jobs in Raleigh, NC are:

What are popular job titles related to Remote Non Voice Email Chat Support jobs in Raleigh, NC?

For Remote Non Voice Email Chat Support jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Remote Non Voice Email Chat Support jobs in Raleigh, NC look for?

The top searched job categories for Remote Non Voice Email Chat Support jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote Non Voice Email Chat Support jobs?

Cities near Raleigh, NC with the most Remote Non Voice Email Chat Support job openings:

Remote Non Voice Email Chat Support jobs near you
Infographic showing various Remote Non Voice Email Chat Support job openings in Raleigh, NC as of August 2026, with employment types broken down into 100% Contract. Highlights an 100% Remote job distribution.

Now Hiring: Remote Jobs | Entry Level Leadership | Quick Hire | Start ASAP

American Income Life AO

Raleigh, NC • On-site, Remote

Full-time

Posted 18 days ago

Job description

Now Hiring: Remote Jobs | Entry Level Leadership | Flexible Hours | Quick Hire | Start ASAP
Position: Entry Level Leadership
Location: Work from Home
Start Date: ASAP
Employment Type: Full-Time / Part-Time (Flexible)
Responsibilities
  • Handle inbound and outbound communications (email, chat, or phone)
  • Clearly explain benefit plans and help clients choose the best options for their needs.
  • Perform data entry and administrative tasks
  • Collaborate with team members virtually
  • Maintain professionalism and confidentiality at all times

Requirements
  • Strong communication skills (written and verbal)
  • Reliable internet connection and computer/laptop
  • Ability to work independently and manage time effectively
  • No experience required - we provide full training and support.
  • Must be available to start immediately

Benefits
Script and Communication Training - Master the art of client engagement with confidence.
Free Qualified Leads - Focus on building connections, not searching for prospects.
Comprehensive Free Training - Learn everything you need to succeed, no experience required.
Single parents or individuals who need a flexible work-from-home setup are highly encouraged to apply.
Free Mentorship Program - Get guided by top producers and leaders in the industry.
Daily Live Coaching Sessions - Stay motivated and up to date with proven sales techniques.
Ready to Start?
If you're ready to take the next step and build a career that's both fulfilling and rewarding, apply today! Join a team that values your success, and let's create a bright future together.
Your future starts now-let's make it amazing!

Apply