Remote Cloud Support Jobs in Raleigh, NC (NOW HIRING)

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

The Role:

We're excited to be seeking a US-based Cloud Engineer II located in the ET or CT time zones for a full-time, remote position. As a Cloud Engineer II you will provide hands-on engineering expertise for the deployment of cloud infrastructure, services and application hosting patterns, with a strong focus on automation, repeatability and operational reliability.

Responsibilities:

• Design, build, deploy and support secure, scalable and resilient cloud solutions across one or more major public cloud platforms, including Microsoft Azure, Amazon Web Services (AWS) and Google Cloud Platform (GCP).

• Develop and maintain Infrastructure as Code using tools such as Terraform, Bicep, ARM templates, CloudFormation or equivalent technologies to ensure cloud environments are version-controlled, auditable and consistently deployed.

• Build, maintain and improve CI/CD pipelines to automate build, test, security validation and deployment processes for infrastructure and cloud-hosted applications, using tools such as Azure DevOps, GitHub Actions, GitLab CI, Jenkins or equivalent platforms.

• Deploy and operate containerized workloads and cloud-native services using technologies such as Docker, Kubernetes, AKS, EKS or GKE, where appropriate to the solution architecture.

• Implement cloud networking, identity, access management, secrets management, logging, monitoring and alerting in line with security, compliance and operational standards.

• Work closely with application, infrastructure, security and operations teams to translate business and technical requirements into well-architected cloud solutions.

• Advise product and application teams on appropriate cloud patterns, deployment approaches and platform services, supporting them to adopt scalable, secure and supportable solutions rather than simply executing infrastructure tasks.

• Contribute to a platform engineering approach by developing reusable templates, golden paths, self-service deployment patterns and standardized cloud services that enable application teams to deploy solutions consistently and efficiently.

• Troubleshoot and resolve technical issues across cloud platforms, deployment pipelines and production environments, ensuring timely restoration of service and continuous improvement of solution reliability.

• Support cloud migration, modernization and platform engineering initiatives, including assessment of existing workloads, design of target-state architectures and execution of deployment plans.

• Continuously optimize cloud environments for performance, availability, security and cost, making practical recommendations based on usage patterns, monitoring data and platform best practice.

• Support FinOps and cost accountability practices, including effective tagging standards, budget visibility, cost governance, chargeback or showback models, and use of reserved capacity or savings plans where appropriate.

Minimum Requirements:

• Bachelor's Degree in related field or equivalent relevant work experience

• 3 - 6+ years of strong hands-on expertise in at least one of Azure, AWS or GCP, with practical experience deploying production cloud solutions, including items such as: SCPs, landing zones, Control tower, AWS config, Cloudwatch, Cloudtrail AWS cost explorer, Azure Policy, Azure Security Centre, Azure monitor, Azure Advisor. GCP logging, GCP monitoring.

• Practical experience with modern CI/CD deployment practices working with source control, automated deployment pipelines and release processes.

• Strong scripting or automation skills, for example PowerShell, Bash, Python or similar, are required to support repeatable deployment and operational automation.

• Experience in cloud cost optimization including, rightsizing, Optimizing, and use of reserved instance\Saving

• Experience across multiple cloud platforms is highly desirable and will be considered a strong advantage.

• Familiarity with cloud security principles, infrastructure governance, tagging, policy enforcement, monitoring and cost management is expected.

#LI-KM3

Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

Rewards & Benefits

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.

Benefits may include:

• Competitive base salary and performance related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways

Benefits may vary depending on role and location.

Visit our careers site to read more about the benefits ICON offers.

Inclusion and Accessibility

ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.

If you require reasonable accommodations during the recruitment process, please let us know or submit a requesthere.

Are you a current ICON Employee? Please click here to apply