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Remote Cloud Support Jobs in Raleigh, NC (NOW HIRING)

Maximus

Cloud Platform Engineer

Raleigh, NC · Remote

$54.25 - $72.50/hr

This is a remote position. Maximus is a trusted federal partner supporting mission‑critical ... cloud environments, including IaaS and PaaS services. - Manage full virtual machine lifecycle ...

Maximus

Cloud Platform Engineer

Durham, NC · Remote

$53.75 - $72/hr

This is a remote position. Maximus is a trusted federal partner supporting mission‑critical ... cloud environments, including IaaS and PaaS services. - Manage full virtual machine lifecycle ...

LexisNexis

Principle AWS Cloud Engineer

Raleigh, NC · On-site +1

$54.25 - $72.50/hr

We are open to hiring on a remote basis in the United States, with the understanding that the ... Experience supporting cloud data services and storage patterns such as RDS/Aurora, DynamoDB, S3 ...

MariaDB plc

Remote Database Administrator Cloud

Raleigh, NC · Remote

$130K - $150K/yr

... cloud platform solution. The Remote DBA team works with customers around the world. Each customer ... Experience in a 24×7 support environment * Proficient with multiple backup utilities (mydumper ...

Noblesoft Technologies

Platform/Cloud Engineer

Cary, NC · Remote

$57 - $76.25/hr

Remote JD: ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions ... Provide Troubleshooting Support in all environments, Performance Testing and Tuning Support and ...

FHR

MO2-613-Senior Azure Cloud Engineer 11694-1

Raleigh, NC · Remote

$57 - $76.25/hr

100% Remote. Our direct client has an opening for a Senior Azure Cloud Engineer 11694-1 This ... support of existing services. DAILY DUTIES / RESPONSIBILITIES: • PARTICIPATES IN ALL AGILE ...

SAS

Senior Cloud Technical Lead

Cary, NC · On-site +1

Senior Cloud Technical Lead - Remote US or Hybrid | Cary, North Carolina Nice to meet you! We're ... Collaborate with global SAS R&D, Product, Technical Support, Service Management Office, and other ...

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All JobsCloud Support JobsRemote Cloud Support JobsRemote Cloud Support Jobs in Raleigh, NC

Remote Cloud Support information

See Raleigh, NC salary details

$22

$61

$84

How much do remote cloud support jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for remote cloud support in Raleigh, NC is $61.13, according to ZipRecruiter salary data. Most workers in this role earn between $52.12 and $69.62 per hour, depending on experience, location, and employer.

What are some common challenges faced by Remote Cloud Support professionals, and how can they be managed?

Remote Cloud Support professionals often encounter challenges such as troubleshooting complex cloud infrastructure issues without direct, on-site access and collaborating across time zones with global teams. To manage these, strong communication skills and proficiency with remote diagnostic tools are essential. Staying updated with evolving cloud technologies and practicing proactive problem-solving can also help in addressing technical issues efficiently. Building good relationships with both clients and internal teams ensures smoother collaboration and more effective support.

What are the key skills and qualifications needed to thrive as a Remote Cloud Support specialist, and why are they important?

To thrive as a Remote Cloud Support specialist, you need a solid understanding of cloud computing platforms (such as AWS, Azure, or Google Cloud), networking, troubleshooting, and often a degree in computer science or a related field. Familiarity with cloud management tools, ticketing systems, and relevant certifications like AWS Certified Solutions Architect or CompTIA Cloud+ is typically required. Excellent problem-solving, communication, and customer service skills help you address client issues efficiently and maintain strong relationships. These skills ensure effective resolution of technical challenges, high customer satisfaction, and reliable cloud service delivery in a remote work environment.

What is a Remote Cloud Support job?

A Remote Cloud Support job involves assisting customers or clients with issues related to cloud-based services and infrastructure, all while working from a remote location. Professionals in this role troubleshoot technical problems, provide guidance on cloud tools, and help manage cloud resources such as servers, storage, and applications. They often interact with customers via email, chat, or phone, and may also work with various cloud platforms like AWS, Azure, or Google Cloud. Strong communication and problem-solving skills are essential, along with a solid understanding of cloud technologies.

What is the difference between Remote Cloud Support vs Remote Cloud Engineer?

AspectRemote Cloud SupportRemote Cloud Engineer
CertificationsCloud certifications (e.g., AWS, Azure) often preferredSimilar certifications, with additional focus on architecture and development
Work EnvironmentCustomer support, troubleshooting, and issue resolutionDesigning, deploying, and maintaining cloud infrastructure
Employer & Industry UsageIT service providers, cloud service companiesTech companies, cloud service providers, enterprise IT teams
Search & Comparison IntentUnderstanding support roles in cloud servicesExploring cloud infrastructure development and deployment

Remote Cloud Support focuses on assisting clients with troubleshooting and resolving cloud-related issues, often in a customer support capacity. Remote Cloud Engineers design, implement, and maintain cloud infrastructure, requiring more technical expertise. While both roles involve cloud platforms and certifications, their core responsibilities and work environments differ significantly.

What are the most commonly searched types of Cloud Support jobs in Raleigh, NC? The most popular types of Cloud Support jobs in Raleigh, NC are:
What are popular job titles related to Remote Cloud Support jobs in Raleigh, NC? For Remote Cloud Support jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Cloud Support jobs in Raleigh, NC look for? The top searched job categories for Remote Cloud Support jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Cloud Support jobs? Cities near Raleigh, NC with the most Remote Cloud Support job openings:
Remote Cloud Support jobs near you
Infographic showing various Remote Cloud Support job openings in Raleigh, NC as of July 2026, with employment types broken down into 87% Full Time, 8% Part Time, 1% Temporary, and 4% Contract. Highlights an 79% Physical, 5% Hybrid, and 16% Remote job distribution, with an average salary of $127,150 per year, or $61.1 per hour.
Cloud Engineer II

Cloud Engineer II

Jewelers Mutual Insurance Company

Raleigh, NC • Remote

$54.25 - $72.50/hr

Full-time

Retirement, PTO

Posted 23 days ago

Job description

Summary

This position is responsible for the support of cloud environments primarily in Azure as well as Google Cloud and AWS. This position focuses on supporting the Cloud environment as well as moving the on-premises environment to Azure Virtual Machines, Microsoft’s PaaS solutions, and SaaS solutions. 

About Jewelers Mutual
Jewelers Mutual Group has been protecting the jewelry industry for over 113 years, and we’re now pairing that deep domain expertise with a ground-up technology transformation. Our engineering team in Raleigh is building a serverless, event-driven platform on AWS, a modern data stack on Databricks, and an enterprise AI capability designed to change how insurance works. This is Silicon Valley energy inside a company that’s been earning trust since 1913.


What You'll Do

  •  Participates in the design process and implements cloud-based solutions.
  •  Migrating on-premises based workloads into cloud infrastructure.
  •  Maintenance and monitoring of cloud-based solutions.
  •  Reporting on cloud usage.
  •  Partnering with internal teams to support and design efficient cloud solutions that meet business requirements.
  •  Work closely with DevOps and Infrastructure team members to automate and implement infrastructure as code.
  •  Troubleshoot and support issues related to performance, security, or capabilities of cloud-based solutions.
  •  Integrate cloud-based solutions with other cloud or on-premises workloads.
  •  Works closely with other teams to provide technical guidance for cloud options.
  •  Works with Security team to implementing and maintain security solutions.
  •  Automate the elasticity of cloud services to minimize costs during light usage and to maximize performance during peak volume.
  •  Identify inadequate or inefficient systems and suggests alternatives to reduce cost or increase efficiency to enable the company to reach its goals.
  •  Stay up to date on industry trends and technologies; recommend new solutions.
  •  Participate in an "on-call" rotation for cloud support.
  •  Review current server infrastructure and determine sizing and scalability as well as reduce server sprawl.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.


What You'll Bring 

  •  Bachelor’s degree in IT or a related field preferred.
  •  3 - 4 years of related experience in Information Technology.
  •  Must have a minimum of 2 years of experience in Microsoft Azure
  •  Experience supporting major infrastructure migration initiatives is preferred. 
  •  Property/casualty insurance background and jewelry industry experience are helpful, but not required.
  •  Experience with Google Cloud and AWS seen as a plus.


Certificates, Licenses, Registrations  

  • Microsoft, Google, AWS, Cisco, VMware, Citrix, PowerShell preferred.
     

What We Offer You

  • Community & Giving: Benefit from 50% charitable gift matching and paid volunteer time to support nonprofit causes.
  • Great Place to Work® Certified: Join a team recognized for an environment of innovation and growth.
  • Collaborative Culture: Work alongside talented, passionate peers who value ownership and continuous learning.
  • Competitive Compensation & Benefits: Includes performance bonuses, generous paid time off, and a top-tier retirement program with 401(k) matching and additional company contributions.

    Apply