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Mta Information Technology Jobs (NOW HIRING)

Neotecra

IT Asset Management Analyst

New York, NY · On-site

Analyze and maintain the MTA Information Technology asset management database to ensure accurate tracking of computer-related assets. Review departmental inventories; evaluate and refine asset ...

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Mta Information Technology information

What is the difference between Mta Information Technology vs Network Technician?

AspectMta Information TechnologyNetwork Technician
CertificationsCompTIA A+, Network+, Cisco CCNA (often preferred)CompTIA Network+, Cisco CCNA, or similar
Work EnvironmentIT departments, help desks, technical supportNetwork installation, troubleshooting, and maintenance in various settings
Industry UsageCommon in IT service providers, corporate IT teamsUsed across telecom, enterprise, and service providers

Both roles involve networking skills and certifications like CompTIA Network+ and Cisco CCNA. Mta Information Technology typically focuses on broader IT support and troubleshooting, while Network Technicians specialize in network infrastructure setup and maintenance. The roles often overlap but differ mainly in scope and daily tasks.

What are the key skills and qualifications needed to thrive as an MTA Information Technology professional, and why are they important?

To thrive as an MTA Information Technology professional, you need strong problem-solving abilities, knowledge of network and systems administration, and typically a degree in computer science or related field. Familiarity with MTA-specific technologies, cybersecurity protocols, and enterprise IT systems, along with relevant certifications like CompTIA, Cisco, or Microsoft, is highly valuable. Excellent communication, teamwork, and adaptability help professionals manage projects, support users, and respond effectively to technical challenges. These competencies are crucial for maintaining reliable transit operations, safeguarding data, and ensuring efficient technology solutions across the organization.

What are MTA Information Technology jobs?

MTA Information Technology jobs involve managing and supporting the Metropolitan Transportation Authority’s technology infrastructure and digital systems. Employees in these roles work on maintaining, developing, and securing IT networks, software applications, data management, and communication systems crucial for the daily operations of New York's transit system. Positions can range from network administrators and cybersecurity specialists to software developers and help desk technicians. The goal is to ensure efficient, secure, and reliable transportation services through advanced technology solutions.

How does an MTA Information Technology professional typically collaborate with other departments within the organization?

MTA Information Technology professionals work closely with a variety of departments, such as operations, customer service, and engineering, to ensure that technology systems run smoothly and support the organization’s transportation goals. They often participate in cross-functional teams to implement new software, address system outages, and enhance data security. Effective communication and project management skills are key, as IT staff must translate technical information for non-technical colleagues and coordinate solutions that align with the needs of multiple stakeholders. This collaborative approach fosters innovation and helps maintain reliable transit services.
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Mta Information Technology jobs near you

IT Client Support, Technology & Engineer Fellow (Fall)

MTA Headquarters

New York, NY

$21/hr

Full-time

Posted 16 days ago

Job description

Department:                     MTA IT 
Location:                           420 Lexington Avenue, New York, NY 10017
                                         130 Livingston Street, Brooklyn, NY 11201
Position Title:                    IT Client Support, Technology & Engineer Fellow
Hourly Rate:                     $21.00 (Undergraduate)
 
All internship positions are onsite and require regular, in-person attendance at the designated work location.
 
 
OVERVIEW OF DEPARTMENT:
The MTA Information Technology (IT) department's mission is to deliver innovative and responsive solutions that enable safe, effective, and efficient transportation operations which strategically align with the overarching corporate MTA goals. IT will partner with all MTA business units to understand the overall information needs of the transportation agencies and the communities they serve to optimize the adoption and use of information technology.  
 
The fellow will support the deployment of Windows 11 operating systems to desktops across the MTA organization. They will support the team in resolving any incidents or request for technical support related to this deployment and manage any related documentation. This position begins in Fall 2026; candidates should be ready to commit minimum of 12‑months in the role.
 
RESPONSIBILITIES:
  • Configuring workstations to run the new Windows 11 system.
  • Assisting the IT Mobile desktop team and handling incidents and tasks.
  • Documenting the completion of tasks and incidents related to new system deployment.
  • Inventory Management of new desktops.
  • Assist on IT Projects.
  • Installing computers.
  • Support end users with new Windows 11 system.
  • Troubleshooting technical issues with new Windows 11 system implementation.
 
PROJECTS:
  • Resolving incident tickets, the intern will directly improve service availability and end-user satisfaction.
  • Support the clearing of backlogs.
  • Create comprehensive documentation will improve knowledge transfer, reduce errors, and empower users, providing a vital foundation for efficient IT operations and long-term stability at the MTA.
REQUIRED QUALIFICATIONS:
  • Proficiency in Microsoft Office Suite is a must.
  • The candidate should possess organizational, analytical and communication skills. 
  • The candidate should be able to work well under pressure and prioritize tasks effectively.
  • The candidate should have a keen eye for detail and be able to work independently while being an active team player.
 
 
REQUIRED EDUCATION:
  • Matriculated in an undergraduate program in good standing with at least 2.5 GPA.
  • Major(s) Preferred: Computer Information Science, or related field.
 
 All applicants must be authorized to work in the United States at the time of application. Students’ transcript must be submitted.
 
Equal Employment Opportunity
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.

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