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Tech Support Jobs in Kentucky (NOW HIRING)

Pae

IT Support Technician

Louisville, KY · On-site

$32 - $35/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Amentum is seeking an IT Support Technician to support our DHS customer at their regional CONUS and OCONUS facilities in Louisville, KY. With your fantastic attention to detail and follow-through ...

Pae

IT Support Technician

Louisville, KY · On-site

$33 - $35/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Amentum is seeking IT Support Technicians to support our DHS customer at their regional CONUS and OCONUS facilities. We are pipelining candidates for future roles in Eloy, AZ and Louisville, KY. With ...

Amentum

IT Support Technician

Louisville, KY · On-site

$32 - $35/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Amentum is seeking an IT Support Technician to support our DHS customer at their regional CONUS and OCONUS facilities in Louisville, KY. With your fantastic attention to detail and follow-through ...

Nityo Infotech

IT Support Specialist

Florence, KY · On-site

Hiring!! IT Application Support Specialist Below is the detailed . If interested & want to discuss more about the role, please reach me on 732-203-7434/amrutha.duddula AT nityo.com Job Title ...

Nityo Infotech

IT Support Specialist

Florence, KY · On-site +1

Company Description Hiring!! IT Application Support Specialist Below is the detailed If interested & want to discuss more about the role, please reach me on 732-203-7434/amrutha.duddula AT nityo.com ...

Mesabi Metallics

IT Support Specialist

Paducah, KY · On-site

$60K - $85K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Job Responsibilities IT Infrastructure & Support * Provide L1/L2 support for desktops, laptops, printers, servers, and IT peripherals. * Install, configure, and troubleshoot Windows OS, enterprise ...

Mesabi Metallics Company LLC

IT Support Specialist

Paducah, KY · On-site

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Job Responsibilities IT Infrastructure & Support * Provide L1/L2 support for desktops, laptops, printers, servers, and IT peripherals. * Install, configure, and troubleshoot Windows OS, enterprise ...

Quantam Solutions

IT Support Specialist

Flemingsburg, KY · On-site

  • Medical

  • Retirement

  • PTO

Provide desktop support and troubleshoot software issues to ensure smooth IT operations. * Demonstrate excellent customer service by addressing inquiries and resolving technical problems promptly.

New

Quantam

IT Support Specialist

Flemingsburg, KY · On-site

  • Medical

  • Retirement

  • PTO

Provide desktop support and troubleshoot software issues to ensure smooth IT operations. * Demonstrate excellent customer service by addressing inquiries and resolving technical problems promptly.

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Showing results 1-20

All JobsTech Support JobsTech Support Jobs in Kentucky

Tech Support information

See Kentucky salary details

$23.4K

$37.8K

$57.3K

How much do tech support jobs pay per year?

As of Aug 17, 2026, the average yearly pay for tech support in Kentucky is $37,764.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,600.00 and $40,800.00 per year, depending on experience, location, and employer.

What is a tech support specialist?

Tech support specialists are professionals who assist users in resolving technical issues with hardware, software, or network systems. They provide guidance by troubleshooting problems, answering questions, and offering solutions via phone, email, chat, or in person. Their goal is to ensure that technology functions smoothly for individuals or organizations by addressing technical challenges promptly and efficiently.

What are the qualifications to get a job in tech support?

The qualifications for jobs in technical or tech support vary but typically include a high school diploma and experience with repairing technology and customer service. Some companies may prefer candidates with a bachelor’s degree in computer science or certification in a specific type of software or hardware. Others may provide on-the-job training in their system. Technical or tech support jobs typically involve helping a company with issues that come up in its internal system or assisting individuals with problems. Duties frequently involve using helpdesk software, checking on system operations, explaining technical processes to users, and tracking issues to identify faults with software or hardware.

What are the key skills and qualifications needed to thrive as a tech support specialist, and why are they important?

To thrive as a Tech Support specialist, you need a solid understanding of computer systems, troubleshooting techniques, and common operating systems, typically supported by relevant IT certifications or coursework. Familiarity with ticketing systems, remote desktop software, and diagnostic tools is often required. Exceptional communication skills, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills ensure timely, accurate support and contribute to positive user experiences and organizational efficiency.

What are some common challenges faced by tech support professionals and how can they be managed?

Tech Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, communicating effectively with users of varying technical backgrounds, and managing multiple support requests simultaneously. Success in this role typically involves staying organized, maintaining patience, and developing strong problem-solving skills. Collaborating with team members and documenting solutions can help resolve issues more efficiently and improve the overall customer experience.

What is the difference between Tech Support vs Help Desk Technician?

AspectTech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ are common
Work EnvironmentOn-site or remote; troubleshooting hardware/software issues for end-usersOn-site or remote; providing technical assistance and support to users
Employer & Industry UsageIT companies, tech support firms, corporate IT departmentsIT service providers, corporate IT, government agencies

Both roles involve assisting users with technical issues, often requiring similar certifications and working in comparable environments. The main difference lies in scope: Tech Support may handle more complex technical problems, while Help Desk Technicians focus on user support and issue resolution.

What is entry level tech support?

Entry level tech support refers to the initial position in technical support roles, typically requiring minimal prior experience. It involves assisting users with basic hardware, software, and network issues, often using troubleshooting tools and customer service skills. These roles usually require a high school diploma or equivalent and may offer on-the-job training or certifications like CompTIA A+.

What is the job of a tech support?

A tech support professional assists users with troubleshooting hardware and software issues, providing technical guidance and solutions. They often use diagnostic tools, communicate clearly with customers, and may hold certifications like CompTIA A+ to perform their duties effectively.

What skills do I need for tech support?

Tech support professionals need strong communication skills to explain technical issues clearly, along with problem-solving abilities to diagnose and resolve hardware and software problems. Knowledge of operating systems, networking, and common troubleshooting tools is essential, and certifications like CompTIA A+ can enhance credibility and job prospects.
More about Tech Support jobs

What are the most commonly searched types of Tech Support jobs in Kentucky?

The most popular types of Tech Support jobs in Kentucky are:

What are popular job titles related to Tech Support jobs in Kentucky?

For Tech Support jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Tech Support jobs in Kentucky look for?

The top searched job categories for Tech Support jobs in Kentucky are:

What cities in Kentucky are hiring for Tech Support jobs?

Cities in Kentucky with the most Tech Support job openings:

Tech Support jobs near you
Infographic showing various Tech Support job openings in Kentucky as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,764 per year, or $18.2 per hour.

Technology Support Assistant

University of Kentucky

Lexington, KY • On-site

$15/hr

Full-time, Part-time

Posted 3 days ago

New

University Of Kentucky rating

7.5

Company rating: 7.5 out of 10

Based on 132 frontline employees who took The Breakroom Quiz

312th of 618 rated colleges and universities

Job description

Posting Details
Posting Details
Job Title
Technology Support Assistant
Requisition Number
DU15001
Department Name
8X000:College of Fine Arts
Work Location
Lexington, KY
Salary Range
15.00
Type of Position
Student
Position Time Status
Part-Time
Required Education
Prior technical support experience is a plus but not required.
Required Related Experience
Prior technical support experience is a plus but not required.
Required License/Registration/Certification
N/A
Physical Requirements
N/A
Shift
10-20 per week
Job Summary
The College of Fine Arts is seeking a student for a Technology Support Assistant position which will provide friendly, prompt technology support for classrooms, faculty computers, and intake of help request calls across the college. This position is ideal for a student employee interested in gaining hands-on experience with classroom technology, Mac and Windows systems, and hands-on computer support.
Work Setting: On-site support for classrooms, offices, and faculty workspaces
Primary Responsibilities
Provide classroom AV support, including basic troubleshooting for projectors, displays, audio systems, presentation systems, and related classroom technology.
Respond to help desk tickets; assist faculty and staff with technology support requests.
Support faculty computers and workstations using both Mac and Windows operating systems.
Assist with break/fix, testing, and maintenance of classroom and instructional technology.
Communicate clearly and professionally with faculty and staff when resolving technology issues.
Document support activity, update tickets, and escalate complex technical issues to technology staff when appropriate.
Qualifications
Must be currently enrolled as a student at UK and eligible for student employment.
Prior technical support experience is a plus but not required.
General interest in computer technology, classroom systems, and helping others solve problems.
Ability to communicate professionally and provide courteous customer service.
Willingness to learn Mac and Windows support tasks and the UK ticketing system.
Dependability, attention to detail, and ability to follow instructions.
Skills / Knowledge / Abilities
Does this position have supervisory responsibilities?
No
Preferred Education/Experience
Deadline to Apply
12/01/2026
Our University Community
We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.
The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

What University Of Kentucky employees say

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About University of Kentucky

Sourced by ZipRecruiter

The University of Kentucky (UK), the state's flagship university, was founded in 1865 and its beautiful, sprawling campus, nestled in downtown Lexington, now covers over 900 acres and is home to more than 30,000 students and approximately 13,500 employees. The trees and beautifully manicured greenspaces are a source of pride for the university and combine to create an impressive oasis amidst the busy cityscape that surrounds it.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Lexington, KY, US

Year founded

1865

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