$18.25 - $25.25/hr
... IT solutions and consulting for various clients. We offer competitive hourly wages, health benefits, paid time off, and a 401(k) plan. We are currently seeking a Desktop Support Technician . We are ...
$18.25 - $25.25/hr
... IT solutions and consulting for various clients. We offer competitive hourly wages, health benefits, paid time off, and a 401(k) plan. We are currently seeking a Desktop Support Technician . We are ...
IT Support Technician
Bowling Green, KY · On-site
$21 - $29/hr
... support enterprise solutions. 8.Acts as a liaison with end users to keep them advised regarding upcoming technology changes and strategies. 9.Coordinates and assists with maintaining an inventory of ...
IT Support Technician
Bowling Green, KY · On-site
$21 - $29/hr
... support enterprise solutions. 8.Acts as a liaison with end users to keep them advised regarding upcoming technology changes and strategies. 9.Coordinates and assists with maintaining an inventory of ...
Job Purpose We are seeking a customer-focused and technically skilled IT Field Support Analyst to support our manufacturing and office environments. This role is responsible for diagnosing and ...
Job Purpose We are seeking a customer-focused and technically skilled IT Field Support Analyst to support our manufacturing and office environments. This role is responsible for diagnosing and ...
Job Purpose We are seeking a customer-focused and technically skilled IT Field Support Analyst to support our manufacturing and office environments. This role is responsible for diagnosing and ...
Job Purpose We are seeking a customer-focused and technically skilled IT Field Support Analyst to support our manufacturing and office environments. This role is responsible for diagnosing and ...
IT Support Technician
Florence, KY · On-site
$21.25 - $29.25/hr
JOB SUMMARY Provides technical support to end-users for PC, server, hardware, or software ... Maintain discretion and confidentiality in all areas pertaining to the IT systems. Understand and ...
New
IT Support Technician
Florence, KY · On-site
$21.25 - $29.25/hr
JOB SUMMARY Provides technical support to end-users for PC, server, hardware, or software ... Maintain discretion and confidentiality in all areas pertaining to the IT systems. Understand and ...
New
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Tech Support information
See Kentucky salary details
$23.4K - $26.5K
0% of jobs
$26.5K - $29.6K
3% of jobs
$32.7K is the 25th percentile. Wages below this are outliers.
$29.6K - $32.7K
22% of jobs
The median wage is $34.5K / yr.
$32.7K - $35.8K
43% of jobs
$35.8K - $38.8K
6% of jobs
$39K is the 75th percentile. Wages above this are outliers.
$38.8K - $41.9K
6% of jobs
$41.9K - $45K
6% of jobs
$45K - $48.1K
5% of jobs
$48.1K - $51.2K
3% of jobs
$51.2K - $54.2K
3% of jobs
$54.2K - $57.3K
1% of jobs
$23.4K
$37.8K
$57.3K
How much do tech support jobs pay per year?
As of Aug 18, 2026, the average yearly pay for tech support in Kentucky is $37,764.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,600.00 and $40,800.00 per year, depending on experience, location, and employer.
What is a tech support specialist?
Tech support specialists are professionals who assist users in resolving technical issues with hardware, software, or network systems. They provide guidance by troubleshooting problems, answering questions, and offering solutions via phone, email, chat, or in person. Their goal is to ensure that technology functions smoothly for individuals or organizations by addressing technical challenges promptly and efficiently.
What are the qualifications to get a job in tech support?
The qualifications for jobs in technical or tech support vary but typically include a high school diploma and experience with repairing technology and customer service. Some companies may prefer candidates with a bachelor’s degree in computer science or certification in a specific type of software or hardware. Others may provide on-the-job training in their system. Technical or tech support jobs typically involve helping a company with issues that come up in its internal system or assisting individuals with problems. Duties frequently involve using helpdesk software, checking on system operations, explaining technical processes to users, and tracking issues to identify faults with software or hardware.
What are the key skills and qualifications needed to thrive as a tech support specialist, and why are they important?
To thrive as a Tech Support specialist, you need a solid understanding of computer systems, troubleshooting techniques, and common operating systems, typically supported by relevant IT certifications or coursework. Familiarity with ticketing systems, remote desktop software, and diagnostic tools is often required. Exceptional communication skills, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills ensure timely, accurate support and contribute to positive user experiences and organizational efficiency.
What are some common challenges faced by tech support professionals and how can they be managed?
Tech Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, communicating effectively with users of varying technical backgrounds, and managing multiple support requests simultaneously. Success in this role typically involves staying organized, maintaining patience, and developing strong problem-solving skills. Collaborating with team members and documenting solutions can help resolve issues more efficiently and improve the overall customer experience.
What is the difference between Tech Support vs Help Desk Technician?
| Aspect | Tech Support | Help Desk Technician |
|---|---|---|
| Required Credentials | High school diploma or equivalent; certifications like CompTIA A+ often preferred | High school diploma or equivalent; certifications like CompTIA A+ are common |
| Work Environment | On-site or remote; troubleshooting hardware/software issues for end-users | On-site or remote; providing technical assistance and support to users |
| Employer & Industry Usage | IT companies, tech support firms, corporate IT departments | IT service providers, corporate IT, government agencies |
Both roles involve assisting users with technical issues, often requiring similar certifications and working in comparable environments. The main difference lies in scope: Tech Support may handle more complex technical problems, while Help Desk Technicians focus on user support and issue resolution.
What is entry level tech support?
Entry level tech support refers to the initial position in technical support roles, typically requiring minimal prior experience. It involves assisting users with basic hardware, software, and network issues, often using troubleshooting tools and customer service skills. These roles usually require a high school diploma or equivalent and may offer on-the-job training or certifications like CompTIA A+.
What is the job of a tech support?
A tech support professional assists users with troubleshooting hardware and software issues, providing technical guidance and solutions. They often use diagnostic tools, communicate clearly with customers, and may hold certifications like CompTIA A+ to perform their duties effectively.
What skills do I need for tech support?
Tech support professionals need strong communication skills to explain technical issues clearly, along with problem-solving abilities to diagnose and resolve hardware and software problems. Knowledge of operating systems, networking, and common troubleshooting tools is essential, and certifications like CompTIA A+ can enhance credibility and job prospects.
More about Tech Support jobs
What are the most commonly searched types of Tech Support jobs in Kentucky?
The most popular types of Tech Support jobs in Kentucky are:
What are popular job titles related to Tech Support jobs in Kentucky?
For Tech Support jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Tech Support jobs in Kentucky look for?
The top searched job categories for Tech Support jobs in Kentucky are:
What cities in Kentucky are hiring for Tech Support jobs?
Cities in Kentucky with the most Tech Support job openings:
$18.25 - $25.25/hr
Full-time
Medical, Retirement, PTO
Posted 27 days ago
Job description
Overview:
Quantam Solutions provides IT solutions and consulting for various clients. We offer competitive hourly wages, health benefits, paid time off, and a 401(k) plan. We are currently seeking a Desktop Support Technician.
Job Description:
We are seeking an experienced and knowledgeable Desktop Support Technician with strong customer service skills to work at the Little Sandy Correctional Complex in Sandy Hook, KY. This position provides support to DOC staff within the Correctional Complex (approx. 275 devices) & will also interact or be among prison inmates as they are used for work detail, etc.
Responsibilities:
Skills:
Skills:
Desktop Support,Hardware Troubleshooting,Networking,Windows Server,Cameras,Phones
Quantam Solutions provides IT solutions and consulting for various clients. We offer competitive hourly wages, health benefits, paid time off, and a 401(k) plan. We are currently seeking a Desktop Support Technician.
Job Description:
We are seeking an experienced and knowledgeable Desktop Support Technician with strong customer service skills to work at the Little Sandy Correctional Complex in Sandy Hook, KY. This position provides support to DOC staff within the Correctional Complex (approx. 275 devices) & will also interact or be among prison inmates as they are used for work detail, etc.
Responsibilities:
- Provide desktop support for devices including tablets, desktops, laptops, printers, copiers, and phones.
- Assist with troubleshooting and maintenance of security cameras, servers, and network switches as needed.
- Ensure all IT issues are resolved promptly and efficiently.
- Adhere to DOC policies while working in a correctional environment, interacting with both staff and inmates.
- Participate in mandatory training, including a three-week orientation on prison-specific protocols and general employee orientation. The training covers how to work, adapt, and conduct yourself in a prison atmosphere.
Skills:
- Minimum 1-2 years of experience in desktop support, including troubleshooting and maintenance of various devices (tablets, desktops, laptops, printers, and phones).
- Familiarity with security cameras, servers, and network switches is a plus.
- Strong customer service skills and the ability to work professionally in a correctional facility environment.
- Ability to pass a DOC background check and extensive drug screening.
- Adaptability to work in a prison atmosphere and interact with inmates when necessary.
Skills:
Desktop Support,Hardware Troubleshooting,Networking,Windows Server,Cameras,Phones
About Quantam Solutions
Sourced by ZipRecruiter
Company size
51 - 200 Employees
Headquarters location
Lansing, MI, US
Year founded
1997