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Tech Support Jobs in Philadelphia, PA (NOW HIRING)

Collabera LLC

Tech Support

Chandler, AZ · On-site

$38K - $48K/yr

You ll work closely with users and internal IT teams to troubleshoot technical issues, resolve support requests, and learn how enterprise technology environments operate. You don t need years of ...

Lympha Press

IT Support Specialist

Chadds Ford, PA

Description IT SUPPORT SPECIALIST - Chadds Ford, PA Full-Time | On-Site POSITION HIGHLIGHTS Competitive salary with benefits Full-time, Monday through Friday schedule Medical, dental, vision & 401(k) ...

Lympha Press

IT Support Specialist

Chadds Ford, PA · On-site

IT SUPPORT SPECIALIST - Chadds Ford, PA Full-Time On-Site POSITION HIGHLIGHTS • Competitive salary with benefits • Full-time, Monday through Friday schedule • Medical, dental, vision & 401(k) ...

MASTER TRADES GROUP

IT Support Specialist

Marcus Hook, PA · On-site

$29 - $36/hr

IT Support Specialist Location: Boothwyn, PA (Hybrid) Work Schedule: Full-Time | Hybrid Please Note: This is a hybrid position based out of our Boothwyn, PA office. Candidates must reside within a ...

Live Nation Entertainment

IT Support Representative

Camden, NJ · On-site

$21.75 - $29.75/hr

Live Nation Entertainment is the world's leading live entertainment company, and they are seeking an IT Support Representative to provide on-site IT support at events and venues. This role involves ...

L3Harris Technologies

IT Support Technician

Camden, NJ

$68K - $127K/yr

Job Title: IT Support Technician Job Code: 41720 Job Location: Greenville, TX; Melbourne, FL; Sunrise, FL; Rochester, NY; Camden, NJ; or Salt Lake City, UT Job Schedule: 9/80: Employees work 9 out of ...

Collabera LLC

Entry Level IT Support

Pennington, NJ · On-site

$22 - $23/hr

Job Title: Entry Level IT Support Location: Pennington, NJ 08534 Work Arrangement: Hybrid (4 day onsite in a week) Client Industry: Banking/Finance Duration: 18-24 Months Contract [Possibility of FTE ...

internU, Inc.

IT Support Specialist

Malvern, PA · On-site

Jobologi is seeking a versatile IT Support Specialist with 2-4 years experience to provide responsive, professional technical support across multiple client environments. This role is ideal for ...

TEKsystems

IT Support Analyst

Monroeville, NJ

$19.50/hr

About the Role As a Technology Support Admin, you will be responsible for 2nd and 3rd level support of hardware, software, and operating systems for PC and Apple based computing platforms. Provides ...

New

L3HHCM20

IT Support Technician

Camden, NJ

$68K - $127K/yr

Job Title: IT Support Technician Job Code: 41720 Job Location: Greenville, TX; Melbourne, FL; Sunrise, FL; Rochester, NY; Camden, NJ; or Salt Lake City, UT Job Schedule: 9/80: Employees work 9 out of ...

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All JobsTech Support JobsTech Support Jobs in Philadelphia, PA

Tech Support information

See Philadelphia, PA salary details

$27.2K

$43.9K

$66.6K

How much do tech support jobs pay per year?

As of Aug 15, 2026, the average yearly pay for tech support in Philadelphia, PA is $43,875.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,800.00 and $47,400.00 per year, depending on experience, location, and employer.

What is the job of a tech support?

A tech support professional assists users with troubleshooting hardware and software issues, providing technical guidance to resolve problems. They often use diagnostic tools, communicate solutions clearly, and may work in help desks or support centers, sometimes requiring certifications like CompTIA A+.

What are some common challenges faced by tech support professionals and how can they be managed?

Tech Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, communicating effectively with users of varying technical backgrounds, and managing multiple support requests simultaneously. Success in this role typically involves staying organized, maintaining patience, and developing strong problem-solving skills. Collaborating with team members and documenting solutions can help resolve issues more efficiently and improve the overall customer experience.

What is a tech support specialist?

Tech support specialists are professionals who assist users in resolving technical issues with hardware, software, or network systems. They provide guidance by troubleshooting problems, answering questions, and offering solutions via phone, email, chat, or in person. Their goal is to ensure that technology functions smoothly for individuals or organizations by addressing technical challenges promptly and efficiently.

What are the qualifications to get a job in tech support?

The qualifications for jobs in technical or tech support vary but typically include a high school diploma and experience with repairing technology and customer service. Some companies may prefer candidates with a bachelor’s degree in computer science or certification in a specific type of software or hardware. Others may provide on-the-job training in their system. Technical or tech support jobs typically involve helping a company with issues that come up in its internal system or assisting individuals with problems. Duties frequently involve using helpdesk software, checking on system operations, explaining technical processes to users, and tracking issues to identify faults with software or hardware.

What are the key skills and qualifications needed to thrive as a tech support specialist, and why are they important?

To thrive as a Tech Support specialist, you need a solid understanding of computer systems, troubleshooting techniques, and common operating systems, typically supported by relevant IT certifications or coursework. Familiarity with ticketing systems, remote desktop software, and diagnostic tools is often required. Exceptional communication skills, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills ensure timely, accurate support and contribute to positive user experiences and organizational efficiency.

What is the difference between Tech Support vs Help Desk Technician?

AspectTech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ are common
Work EnvironmentOn-site or remote; troubleshooting hardware/software issues for end-usersOn-site or remote; providing technical assistance and support to users
Employer & Industry UsageIT companies, tech support firms, corporate IT departmentsIT service providers, corporate IT, government agencies

Both roles involve assisting users with technical issues, often requiring similar certifications and working in comparable environments. The main difference lies in scope: Tech Support may handle more complex technical problems, while Help Desk Technicians focus on user support and issue resolution.

More about Tech Support jobs

What are the most commonly searched types of Tech Support jobs in Philadelphia, PA?

The most popular types of Tech Support jobs in Philadelphia, PA are:

What are popular job titles related to Tech Support jobs in Philadelphia, PA?

For Tech Support jobs in Philadelphia, PA, the most frequently searched job titles are:

What job categories do people searching Tech Support jobs in Philadelphia, PA look for?

The top searched job categories for Tech Support jobs in Philadelphia, PA are:

What cities near Philadelphia, PA are hiring for Tech Support jobs?

Cities near Philadelphia, PA with the most Tech Support job openings:

Tech Support jobs near you
Infographic showing various Tech Support job openings in Philadelphia, PA as of August 2026, with employment types broken down into 82% Full Time, 7% Part Time, 10% Contract, and 1% Nights. Highlights an 91% In-person, 3% Hybrid, and 6% Remote job distribution, with an average salary of $43,875 per year, or $21.1 per hour.

Tech Support

Collabera LLC

Chandler, AZ • On-site

$38K - $48K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

MAJOR BANKING CLIENT IS HIRING FOR A TECHNICAL SUPPORT SPECIALIST !!!


Job Title: Technical Support Specialist

Location: Chandler,AZ / Addison,TX / Hopewell,NJ
Work Arrangement: 4 day in office with 1 day WFH
Client Industry: Banking
Duration: 12 -18 months Contract
Schedule: Monday to Friday


About the Role:


This is an entry-level Technical Support opportunity designed for recent college graduates looking to start their career in IT. You ll work closely with users and internal IT teams to troubleshoot technical issues, resolve support requests, and learn how enterprise technology environments operate.


You don t need years of experience we re looking for someone with a strong technical foundation, problem-solving mindset, good communication skills, and a willingness to learn.


Responsibilities:


  • Provide first-level technical support to users.

  • Troubleshoot hardware, software, application, and connectivity issues.

  • Assist with Windows, email, printers, and other common applications.

  • Monitor and respond to support tickets through a ticketing system.

  • Document issues, troubleshooting steps, and resolutions.

  • Escalate complex technical issues to senior IT teams.

  • Assist with software installations, updates, and basic system configurations.

  • Follow IT security and support procedures.

  • Maintain a high level of customer service when interacting with users.



Compensation

Hourly Rate: 23$-25$ per hour
This range reflects base compensation and may vary based on location, market conditions, experience, and candidate qualifications.

Benefits:

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)

About Us

At Collabera, we don t just offer jobs we build careers. As a global leader in talent solutions, we provide opportunities to work with top organizations, cutting-edge technologies, and dynamic teams. Our culture thrives on innovation, collaboration, and a commitment to excellence. With continuous learning, career growth, and a people-first approach, we empower you to achieve your full potential. Join us and be part of a company that values passion, integrity, and making an impact.


Ready to Apply?

Apply now or reach out to Ashwini Pawar at for more information. We look forward to speaking with you!

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