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Tech Support Jobs in Philadelphia, PA (NOW HIRING)

Rhoads Industries

IT Support Technician II

Philadelphia, PA · On-site

$21.75 - $29.75/hr

The IT Support Technician II provides advanced technical support to end-users across the organization, ensuring reliable operation of hardware, software, and IT systems. This role is responsible for ...

Rhoads Industries

IT Support Technician II

Philadelphia, PA · On-site

$21.75 - $29.75/hr

The IT Support Technician II provides advanced technical support to end-users across the organization, ensuring reliable operation of hardware, software, and IT systems. This role is responsible for ...

ALMO CORP

IT Support Analyst

Philadelphia, PA

The IT Desktop Support Analyst will be responsible for supporting the daily operation of JAM's IT help desk. This is a fast-paced position that will require you to provide assistance to internal ...

New

Livenation

IT Support Representative

Camden, NJ

$18.25 - $24.50/hr

As a Venue IT Support Representative, you can expect to gain real-world experience and an intimate understanding of IT service delivery concepts as you learn valuable operational and procedural ...

Tarro

Client Tech Support

Philadelphia, PA · On-site

$37K - $47K/yr

The Client Tech team keeps thousands of US restaurants up and running on Tarro. We handle hardware deployment, technical support, and product onboarding for every restaurant we serve. It's a strong ...

Advantage Behavioral Health Network

Be Seen First

Tier 1 - IT Support Specialist

Marlton, NJ · On-site

$50K - $55K/yr

IT Support Specialist Job Overview: The IT Support Specialist is responsible for providing technical assistance and support to end-users within the organization. This role involves diagnosing and ...

Almo Corporation

IT Support Analyst

Philadelphia, PA · On-site

The IT Desktop Support Analyst will be responsible for supporting the daily operation of JAM's IT help desk. This is a fast-paced position that will require you to provide assistance to internal ...

New

Tarro

Client Tech Support

Philadelphia, PA · On-site

$35K - $44K/yr

They are seeking a Client Tech Support professional to help restaurants set up and maintain their operational hardware and software, ensuring a seamless experience for their clients. Responsibilities ...

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Showing results 21-40

All JobsTech Support JobsTech Support Jobs in Philadelphia, PA

Tech Support information

See Philadelphia, PA salary details

$27.2K

$43.9K

$66.6K

How much do tech support jobs pay per year?

As of Sep 5, 2026, the average yearly pay for tech support in Philadelphia, PA is $43,875.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,800.00 and $47,400.00 per year, depending on experience, location, and employer.

What is a tech support specialist?

Tech support specialists are professionals who assist users in resolving technical issues with hardware, software, or network systems. They provide guidance by troubleshooting problems, answering questions, and offering solutions via phone, email, chat, or in person. Their goal is to ensure that technology functions smoothly for individuals or organizations by addressing technical challenges promptly and efficiently.

What are the qualifications to get a job in tech support?

The qualifications for jobs in technical or tech support vary but typically include a high school diploma and experience with repairing technology and customer service. Some companies may prefer candidates with a bachelor’s degree in computer science or certification in a specific type of software or hardware. Others may provide on-the-job training in their system. Technical or tech support jobs typically involve helping a company with issues that come up in its internal system or assisting individuals with problems. Duties frequently involve using helpdesk software, checking on system operations, explaining technical processes to users, and tracking issues to identify faults with software or hardware.

What are the key skills and qualifications needed to thrive as a tech support specialist, and why are they important?

To thrive as a Tech Support specialist, you need a solid understanding of computer systems, troubleshooting techniques, and common operating systems, typically supported by relevant IT certifications or coursework. Familiarity with ticketing systems, remote desktop software, and diagnostic tools is often required. Exceptional communication skills, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills ensure timely, accurate support and contribute to positive user experiences and organizational efficiency.

What are some common challenges faced by tech support professionals and how can they be managed?

Tech Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, communicating effectively with users of varying technical backgrounds, and managing multiple support requests simultaneously. Success in this role typically involves staying organized, maintaining patience, and developing strong problem-solving skills. Collaborating with team members and documenting solutions can help resolve issues more efficiently and improve the overall customer experience.

What is the difference between Tech Support vs Help Desk Technician?

AspectTech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ are common
Work EnvironmentOn-site or remote; troubleshooting hardware/software issues for end-usersOn-site or remote; providing technical assistance and support to users
Employer & Industry UsageIT companies, tech support firms, corporate IT departmentsIT service providers, corporate IT, government agencies

Both roles involve assisting users with technical issues, often requiring similar certifications and working in comparable environments. The main difference lies in scope: Tech Support may handle more complex technical problems, while Help Desk Technicians focus on user support and issue resolution.

What is entry level tech support?

Entry level tech support refers to the initial position in technical support roles, typically requiring minimal prior experience. It involves assisting users with basic hardware, software, and network issues, often using troubleshooting tools and customer service skills. These roles usually require a high school diploma or equivalent and may offer on-the-job training or certifications like CompTIA A+.

What is the job of a tech support?

A tech support professional assists users with troubleshooting hardware and software issues, providing technical guidance and solutions. They often use diagnostic tools, communicate clearly with customers, and may hold certifications like CompTIA A+ to perform their duties effectively.

What skills do I need for tech support?

Tech support professionals need strong communication skills to explain technical issues clearly, along with problem-solving abilities to diagnose and resolve hardware and software problems. Knowledge of operating systems, networking, and common troubleshooting tools is essential, and certifications like CompTIA A+ can enhance credibility and job prospects.
More about Tech Support jobs

What are the most commonly searched types of Tech Support jobs in Philadelphia, PA?

The most popular types of Tech Support jobs in Philadelphia, PA are:

What are popular job titles related to Tech Support jobs in Philadelphia, PA?

For Tech Support jobs in Philadelphia, PA, the most frequently searched job titles are:

What job categories do people searching Tech Support jobs in Philadelphia, PA look for?

The top searched job categories for Tech Support jobs in Philadelphia, PA are:

What cities near Philadelphia, PA are hiring for Tech Support jobs?

Cities near Philadelphia, PA with the most Tech Support job openings:

Tech Support jobs near you
Infographic showing various Tech Support job openings in Philadelphia, PA as of August 2026, with employment types broken down into 79% Full Time, 6% Part Time, and 15% Contract. Highlights an 94% In-person, 3% Hybrid, and 3% Remote job distribution, with an average salary of $43,875 per year, or $21.1 per hour.

Technology Support Specialist I

Collegium Charter School

Exton, PA • On-site

Full-time

Posted 11 days ago

Key responsibilities

  • Provide technical support, advice, and assistance with hardware and software system problems

  • Fix, repair, troubleshoot, and maintain classroom desktops, laptops, Chromebooks, printers, and projectors

  • Utilize a service desk ticketing system to create, assign, triage, and document ticket resolutions

Job description

Position Type:
Technology/Technology Support Specialist
Date Posted:
8/26/2026
Location:
Collegium Charter School
Job Description
Title: Technology Support Specialist, Level 1
Reports To: Director of Technology, Help Desk Manager
Employee Type: Full-Time, 12 months, Salaried, Exempt
Summary
The role of the Technology Support Specialist is to ensure proper computer operations to guarantee that users are able to accomplish organizational tasks. This includes receiving, prioritizing, documenting, and actively resolving end user help requests. Problem resolution may involve the use of diagnostics and help request tracking tools, as well as hands-on help with staff and students as needed.
Job Responsibilities
This list is intended to be illustrative rather than complete and serves to show major duties and responsibilities and does not express or imply that these are the only duties to be performed by the employee in this position. The employee will be required to perform other duties requested by the supervisor and/or school administrator.
  • Provide technical support, advice, and assistance with hardware and software system problems
  • Collaborate with team members to successfully complete projects
  • Fix, repair, troubleshoot, and maintain all classroom desktops, laptops, Chromebooks, printers, and projectors
  • Utilize a service desk ticketing system to create, assign, triage and determine escalation path and provide thorough documentation on ticket resolutions
  • Assist with setup of audio/visual equipment for school events
  • Provide basic LAN/WAN troubleshooting
  • Follow proper inventory management procedures
  • Perform active directory password resets
  • Enforces the CCS Student Code of Conduct, the CCS Uniform Code, and the CCS Computer Usage Code
  • Conducts himself or herself according to professional, ethical principles that reflect favorably upon the individual and the school
  • Maintains the highest level of confidentiality pertaining to school and students' information, progress, and records
  • Assumes other responsibilities assigned by supervisor and/or school administrator
  • Abides by the CCS Employee Manual, CCS policies and procedures, and all current PA Public School expectations

Qualifications
  • Associate's degree in technology or equivalent experience
  • Experience with Windows OS, Microsoft Office, Google Workspace and Chrome OS required
  • Experience with OSX, IOS preferred
  • Familiarity with Windows Server OS
  • Excellent understanding of different operating systems and programming languages, as well as extensive experience working with databases and network tools
  • Ability to collect and analyze data, problem-solve, and make decisions
  • Demonstrate service oriented behavior. Flexible and adaptable personality
  • Attention to detail when accomplishing all tasks
  • Effective verbal and written communication skills
  • Required Clearances include Criminal Background Clearance (Act 34), Child Abuse Clearance (Act 151), and FBI Fingerprint Clearance (Act 114), all dated within one year of receipt
  • Meets criteria for employment in a PA Public School

Work Environment and Physical Demands
The mental and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
  • Ability to sit and stand for extended periods of time
  • Ability to bend, stoop, climb stairs, and reach overhead
  • Ability to occasionally lift and/or move up to 25 pounds
  • Noise level in the work environment is usually mild to moderate depending on the specific site

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