The IT Support/Network Services Specialist will assist our customers in utilizing today's technologies to solve business challenges. We are looking for customer-focused candidates with strong ...
The IT Support/Network Services Specialist will assist our customers in utilizing today's technologies to solve business challenges. We are looking for customer-focused candidates with strong ...
The IT Support/Network Services Specialist will assist our customers in utilizing today's technologies to solve business challenges. We are looking for customer-focused candidates with strong ...
The IT Support/Network Services Specialist will assist our customers in utilizing today's technologies to solve business challenges. We are looking for customer-focused candidates with strong ...
If you thrive in a fast-paced IT environment, join our rapidly expanding team and contribute to our ongoing success. IT Support Services II-Help Desk We are seeking a skilled IT Support Services II ...
If you thrive in a fast-paced IT environment, join our rapidly expanding team and contribute to our ongoing success. IT Support Services II-Help Desk We are seeking a skilled IT Support Services II ...
If you thrive in a fast-paced IT environment, join our rapidly expanding team and contribute to our ongoing success. IT Support Services II-Help Desk We are seeking a skilled IT Support Services II ...
If you thrive in a fast-paced IT environment, join our rapidly expanding team and contribute to our ongoing success. IT Support Services II-Help Desk We are seeking a skilled IT Support Services II ...
Supports all aspects of the agency's computer/network connectivity, hardware, software and systems ... Create and maintain various user accounts, rights, and file access. Assist IT Manager with ...
Supports all aspects of the agency's computer/network connectivity, hardware, software and systems ... Create and maintain various user accounts, rights, and file access. Assist IT Manager with ...
IT Support Specialist
Hammonton, NJ · On-site
Supports all aspects of the agency's computer/network connectivity, hardware, software and systems ... Create and maintain various user accounts, rights, and file access. * Assist IT Manager with ...
Quick apply
IT Support Specialist
Hammonton, NJ · On-site
Supports all aspects of the agency's computer/network connectivity, hardware, software and systems ... Create and maintain various user accounts, rights, and file access. * Assist IT Manager with ...
Title: IT Support Analyst Location: Philadelphia, PA (Onsite) Duration: 4 Months Contract (Potential to Extend) Must Haves: * Project deployment experience (REQUIRED) * Deploying of PC's, printer (IT ...
Quick apply
Title: IT Support Analyst Location: Philadelphia, PA (Onsite) Duration: 4 Months Contract (Potential to Extend) Must Haves: * Project deployment experience (REQUIRED) * Deploying of PC's, printer (IT ...
IT Support Analyst
Philadelphia, PA · On-site
Manage Level 1 support queues and coordinate issues with internal teams and stakeholders. * Follow IT service management, information security, compliance, and healthcare privacy procedures.
IT Support Analyst
Philadelphia, PA · On-site
Manage Level 1 support queues and coordinate issues with internal teams and stakeholders. * Follow IT service management, information security, compliance, and healthcare privacy procedures.
IT Support I
New Castle, DE · On-site
$21 - $24/hr
THE POSITION We are looking for a Technical Support Specialist, who is a self-starter with application support experience for our growing, fast paced Information Technology department. This position ...
IT Support I
New Castle, DE · On-site
$21 - $24/hr
THE POSITION We are looking for a Technical Support Specialist, who is a self-starter with application support experience for our growing, fast paced Information Technology department. This position ...
IT Support I
New Castle, DE · On-site
$21 - $24/hr
THE POSITION We are looking for a Technical Support Specialist, who is a self-starter with application support experience for our growing, fast paced Information Technology department. This position ...
IT Support I
New Castle, DE · On-site
$21 - $24/hr
THE POSITION We are looking for a Technical Support Specialist, who is a self-starter with application support experience for our growing, fast paced Information Technology department. This position ...
Technology Support Lead Voice Systems Engineering (VSE) is a dynamic organization driven by innovation and a shared passion for positively impacting people's lives. Specializing in advisor-based ...
Quick apply
Technology Support Lead Voice Systems Engineering (VSE) is a dynamic organization driven by innovation and a shared passion for positively impacting people's lives. Specializing in advisor-based ...
Technology Support Lead Voice Systems Engineering (VSE) is a dynamic organization driven by innovation and a shared passion for positively impacting people's lives. Specializing in advisor-based ...
Quick apply
Technology Support Lead Voice Systems Engineering (VSE) is a dynamic organization driven by innovation and a shared passion for positively impacting people's lives. Specializing in advisor-based ...
Technology Support Lead Voice Systems Engineering (VSE) is a dynamic organization driven by innovation and a shared passion for positively impacting people's lives. Specializing in advisor-based ...
Quick apply
Technology Support Lead Voice Systems Engineering (VSE) is a dynamic organization driven by innovation and a shared passion for positively impacting people's lives. Specializing in advisor-based ...
Technology Support Lead
Feasterville Trevose, PA · On-site +1
Technology Support Lead Voice Systems Engineering (VSE) is a dynamic organization driven by innovation and a shared passion for positively impacting people's lives. Specializing in advisor-based ...
Technology Support Lead
Feasterville Trevose, PA · On-site +1
Technology Support Lead Voice Systems Engineering (VSE) is a dynamic organization driven by innovation and a shared passion for positively impacting people's lives. Specializing in advisor-based ...
IT Support Technician II MSP
Cherry Hill, NJ · On-site
$55K - $65K/yr
IT Support Technician II (MSP) - With Level 3 Exposure Location: Onsite Job Type: Full-Time About Waytek MSP Waytek MSP is a growing Managed Service Provider dedicated to delivering exceptional ...
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IT Support Technician II MSP
Cherry Hill, NJ · On-site
$55K - $65K/yr
IT Support Technician II (MSP) - With Level 3 Exposure Location: Onsite Job Type: Full-Time About Waytek MSP Waytek MSP is a growing Managed Service Provider dedicated to delivering exceptional ...
IT Support Specialist
Unionville, PA · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
IT Support Specialist
Unionville, PA · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
IT Support Specialist
Oreland, PA · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
IT Support Specialist
Oreland, PA · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
IT Support Specialist
Barrington, NJ · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
IT Support Specialist
Barrington, NJ · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
IT Support Specialist
Arden, DE · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
IT Support Specialist
Arden, DE · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
IT Support Specialist
Oaks, PA · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
IT Support Specialist
Oaks, PA · On-site
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Tech Support information
See Philadelphia, PA salary details
$27.2K - $30.8K
0% of jobs
$30.8K - $34.4K
3% of jobs
$37.9K is the 25th percentile. Wages below this are outliers.
$34.4K - $38K
22% of jobs
The median wage is $40K / yr.
$38K - $41.6K
43% of jobs
$41.6K - $45.1K
6% of jobs
$45.3K is the 75th percentile. Wages above this are outliers.
$45.1K - $48.7K
6% of jobs
$48.7K - $52.3K
6% of jobs
$52.3K - $55.9K
5% of jobs
$55.9K - $59.4K
3% of jobs
$59.4K - $63K
3% of jobs
$63K - $66.6K
1% of jobs
$27.2K
$43.9K
$66.6K
How much do tech support jobs pay per year?
As of Sep 6, 2026, the average yearly pay for tech support in Philadelphia, PA is $43,875.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,800.00 and $47,400.00 per year, depending on experience, location, and employer.
What is a tech support specialist?
Tech support specialists are professionals who assist users in resolving technical issues with hardware, software, or network systems. They provide guidance by troubleshooting problems, answering questions, and offering solutions via phone, email, chat, or in person. Their goal is to ensure that technology functions smoothly for individuals or organizations by addressing technical challenges promptly and efficiently.
What are the qualifications to get a job in tech support?
The qualifications for jobs in technical or tech support vary but typically include a high school diploma and experience with repairing technology and customer service. Some companies may prefer candidates with a bachelor’s degree in computer science or certification in a specific type of software or hardware. Others may provide on-the-job training in their system. Technical or tech support jobs typically involve helping a company with issues that come up in its internal system or assisting individuals with problems. Duties frequently involve using helpdesk software, checking on system operations, explaining technical processes to users, and tracking issues to identify faults with software or hardware.
What are the key skills and qualifications needed to thrive as a tech support specialist, and why are they important?
To thrive as a Tech Support specialist, you need a solid understanding of computer systems, troubleshooting techniques, and common operating systems, typically supported by relevant IT certifications or coursework. Familiarity with ticketing systems, remote desktop software, and diagnostic tools is often required. Exceptional communication skills, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills ensure timely, accurate support and contribute to positive user experiences and organizational efficiency.
What are some common challenges faced by tech support professionals and how can they be managed?
Tech Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, communicating effectively with users of varying technical backgrounds, and managing multiple support requests simultaneously. Success in this role typically involves staying organized, maintaining patience, and developing strong problem-solving skills. Collaborating with team members and documenting solutions can help resolve issues more efficiently and improve the overall customer experience.
What is the difference between Tech Support vs Help Desk Technician?
| Aspect | Tech Support | Help Desk Technician |
|---|---|---|
| Required Credentials | High school diploma or equivalent; certifications like CompTIA A+ often preferred | High school diploma or equivalent; certifications like CompTIA A+ are common |
| Work Environment | On-site or remote; troubleshooting hardware/software issues for end-users | On-site or remote; providing technical assistance and support to users |
| Employer & Industry Usage | IT companies, tech support firms, corporate IT departments | IT service providers, corporate IT, government agencies |
Both roles involve assisting users with technical issues, often requiring similar certifications and working in comparable environments. The main difference lies in scope: Tech Support may handle more complex technical problems, while Help Desk Technicians focus on user support and issue resolution.
What is entry level tech support?
Entry level tech support refers to the initial position in technical support roles, typically requiring minimal prior experience. It involves assisting users with basic hardware, software, and network issues, often using troubleshooting tools and customer service skills. These roles usually require a high school diploma or equivalent and may offer on-the-job training or certifications like CompTIA A+.
What is the job of a tech support?
A tech support professional assists users with troubleshooting hardware and software issues, providing technical guidance and solutions. They often use diagnostic tools, communicate clearly with customers, and may hold certifications like CompTIA A+ to perform their duties effectively.
What skills do I need for tech support?
Tech support professionals need strong communication skills to explain technical issues clearly, along with problem-solving abilities to diagnose and resolve hardware and software problems. Knowledge of operating systems, networking, and common troubleshooting tools is essential, and certifications like CompTIA A+ can enhance credibility and job prospects.
More about Tech Support jobs
What are the most commonly searched types of Tech Support jobs in Philadelphia, PA?
The most popular types of Tech Support jobs in Philadelphia, PA are:
What are popular job titles related to Tech Support jobs in Philadelphia, PA?
For Tech Support jobs in Philadelphia, PA, the most frequently searched job titles are:
What job categories do people searching Tech Support jobs in Philadelphia, PA look for?
The top searched job categories for Tech Support jobs in Philadelphia, PA are:
What cities near Philadelphia, PA are hiring for Tech Support jobs?
Cities near Philadelphia, PA with the most Tech Support job openings:
Part-time
Re-posted 25 days ago
Job description
Company Description
The Kimmel Group, a privately-held technology consulting firm, is celebrating over 20 years of successful business, specializing in the following: Cloud Solutions (Office 365, Google Apps, Azure), E-Mail and Mobile Solutions, Infrastructure Solutions, I.T. Support and Specialized Training.
Our clients are located in PA, NJ & DE.
We are looking for several IT Support/Network Services Specialists to join our team in part-time and full-time temporary and permanent positions.
Job Description
The IT Support/Network Services Specialist will assist our customers in utilizing today's technologies to solve business challenges. We are looking for customer-focused candidates with strong technology and troubleshooting skills. A strong candidate must be able to work independently and be deadline and detail-oriented, career minded and professional.
This position provides desktop and network support for several customers with a focus on Level 2 & 3 issues. In addition, this position will participate in the installation, configuration and support of new technologies for our customers. Support may be performed remotely from a central location, in the customer's work environment, or in a combination of the two. The position may require some physical activity such as lifting and moving computer equipment into place or crawling in tight spaces.
The IT Support/Network Services Specialist is not only a technical worker but deals directly with the customer, offering advice, training, solutions and guidance. On a daily basis candidate will communicate with customers to promptly resolve issues related to their desktop, network or cloud infrastructure. In addition, candidate will support Smartphone and Tablet devices and follow procedures and protocols to ensure systems are secure and ready for users.
Qualifications
Candidate should have at least 4 years of experience and be able to contribute to the team immediately. Certification is required in Apple, Cisco, Google or Microsoft.
Bachelors degree in IT, MIS, Computer Science or related field required
- 4 to 6 years of hands-on Technical Support/Helpdesk experience
- Must have a solid desktop and networking background
- Must install, configure and support various products (Microsoft Office, Internet Browsers, Smartphone and Tablet Devices)
- Must be extremely customer service-oriented and self-motivated
- Must be able to demonstrate support experience and their methodology for solving a variety of issues
- Position requires excellent communication, organization, and phone skills and high levels of courtesy and professionalism
- Reliable transportation is required
- Abilty to start immediately is a plus!
Additional Information
All your information will be kept confidential according to EEO guidelines.
We also subsidize professional development efforts with certification training/exam vouchers.
The Kimmel Group, a privately-held technology consulting firm, is celebrating over 20 years of successful business, specializing in the following: Cloud Solutions (Office 365, Google Apps, Azure), E-Mail and Mobile Solutions, Infrastructure Solutions, I.T. Support and Specialized Training.
Our clients are located in PA, NJ & DE.
We are looking for several IT Support/Network Services Specialists to join our team in part-time and full-time temporary and permanent positions.
Job Description
The IT Support/Network Services Specialist will assist our customers in utilizing today's technologies to solve business challenges. We are looking for customer-focused candidates with strong technology and troubleshooting skills. A strong candidate must be able to work independently and be deadline and detail-oriented, career minded and professional.
This position provides desktop and network support for several customers with a focus on Level 2 & 3 issues. In addition, this position will participate in the installation, configuration and support of new technologies for our customers. Support may be performed remotely from a central location, in the customer's work environment, or in a combination of the two. The position may require some physical activity such as lifting and moving computer equipment into place or crawling in tight spaces.
The IT Support/Network Services Specialist is not only a technical worker but deals directly with the customer, offering advice, training, solutions and guidance. On a daily basis candidate will communicate with customers to promptly resolve issues related to their desktop, network or cloud infrastructure. In addition, candidate will support Smartphone and Tablet devices and follow procedures and protocols to ensure systems are secure and ready for users.
Qualifications
Candidate should have at least 4 years of experience and be able to contribute to the team immediately. Certification is required in Apple, Cisco, Google or Microsoft.
Bachelors degree in IT, MIS, Computer Science or related field required
- 4 to 6 years of hands-on Technical Support/Helpdesk experience
- Must have a solid desktop and networking background
- Must install, configure and support various products (Microsoft Office, Internet Browsers, Smartphone and Tablet Devices)
- Must be extremely customer service-oriented and self-motivated
- Must be able to demonstrate support experience and their methodology for solving a variety of issues
- Position requires excellent communication, organization, and phone skills and high levels of courtesy and professionalism
- Reliable transportation is required
- Abilty to start immediately is a plus!
Additional Information
All your information will be kept confidential according to EEO guidelines.
We also subsidize professional development efforts with certification training/exam vouchers.
About Kimmel Group
Sourced by ZipRecruiter
Industry
It services
Company size
11 - 50 Employees
Headquarters location
Philadelphia, PA, US
Year founded
1994