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Tech Support Jobs (NOW HIRING)

All Lines Technology

IT Support Technician

Pittsburgh, PA · On-site

$20.75 - $28.75/hr

The IT Support Specialist is responsible for providing technical assistance and support to users across the organization, including high-level executive leadership. This role involves troubleshooting ...

Catalyst Kids

Manager, IT Support

Sacramento, CA · On-site

The IT Support Manager provides strategic oversight and leadership of Catalyst Family's IT support function, ensuring high-quality, consistent, and efficient delivery of technology services across ...

Invision Technologies

IT Support Professional

Albany, GA · On-site

$35K - $60K/yr

The IT Support Professionals are responsible for the delivery of reactive technical support, as well as emergency and scheduled onsite requests. Qualified candidates must have the ability to ...

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Invision Technologies

IT Support Professional

Tifton, GA · On-site

$35K - $60K/yr

The IT Support Professionals are responsible for the delivery of reactive technical support, as well as emergency and scheduled onsite requests. Qualified candidates must have the ability to ...

ABC Consulting

IT Support Lead

Austin, TX

We are seeking an IT Support Lead to oversee our support operations, lead the IT support team, and ensure efficient issue resolution while delivering exceptional service. Key Responsibilities: * Team ...

Airlite Plastics

Manager, IT Support

Omaha, NE · On-site

As a Manager, IT Support you are a key to continued growth and success of Airlite. The Manager, IT Support is responsible for the leadership, development, and performance of end-user support teams ...

Invision Technologies

IT Support Professional

Macon, GA · On-site

$35K - $60K/yr

Invision Technologies, LLC is looking for additional IT Support Professionals to join our team. The ideal candidate exemplifies exceptional customer service while possessing the skills, knowledge ...

Trifecta Services Company

IT Support

Charlotte, NC

Trifecta Services Company is currently seeking a highly organized and detail-oriented IT Support Coordinator to join our growing team. As a recognized leader in the demolition and environmental space ...

ProTek IT Solutions

IT Support Specialist

Clearwater, FL · Remote

$60K - $100K/yr

We are an IT Managed Service Provider seeking a skilled Sys Admin / IT Support Specialist. Our clients are small--to medium-sized businesses throughout the US. Work is primarily performed remotely ...

Nextgen Technologies

IT Support Engineer

San Mateo, CA · On-site

$70K/yr

Company Description Role : IT Support Engineer Location : San Mateo, CA Salary: $70K/Year + Benefits and Bonus Position: Full Time Description: Looking for a qualified and high-energy IT Support ...

Viewline Ventures

Tech Support Specialist

Newark, NJ · On-site

The Role As our Tech Support Specialist, you'll keep both our clients and team running smoothly. You'll handle device setup, account provisioning, light troubleshooting, and support for client ...

Amicis Global

IT Support

Columbus, OH · On-site

$24 - $25/hr

Title: IT Customer Support Location: Columbus, OH 43219 Duration: 12+ Months Pay: $24/hr on W2 Executive Summary: The IT Service Desk Agent is the first point of contact for end users seeking ...

Amicis Global

IT Support

Columbus, OH · On-site

$20 - $22/hr

Title: IT Customer Support Location: Columbus, OH Duration: 6-12 Months Executive Summary: The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel ...

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Allstar

IT Support Specialist

Gaylord, MN · On-site

$50K - $55K/yr

Tier II IT Support Administrator (MSP Experience Preferred) Eden Prairie, MN (Onsite) $50,000-$55,000 Salary + Benefits Are you the type of IT professional who stays calm when users are frustrated ...

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All JobsTech Support Jobs

Tech Support information

See salary details

$27K

$43.5K

$66K

How much do tech support jobs pay per year?

As of Jul 1, 2026, the average yearly pay for tech support in the United States is $43,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Tech Support professionals and how can they be managed?

Tech Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, communicating effectively with users of varying technical backgrounds, and managing multiple support requests simultaneously. Success in this role typically involves staying organized, maintaining patience, and developing strong problem-solving skills. Collaborating with team members and documenting solutions can help resolve issues more efficiently and improve the overall customer experience.

What are tech support specialists?

Tech support specialists are professionals who assist users in resolving technical issues with hardware, software, or network systems. They provide guidance by troubleshooting problems, answering questions, and offering solutions via phone, email, chat, or in person. Their goal is to ensure that technology functions smoothly for individuals or organizations by addressing technical challenges promptly and efficiently.

What jobs pay 4000 a week without a degree?

Tech support roles typically do not pay $4,000 a week without specialized skills or certifications. High-paying jobs in this field usually require experience, technical knowledge, or certifications such as CompTIA or Cisco. For higher earnings, roles like network administrators or cybersecurity specialists may reach that level with experience, but they often require relevant training or certifications.

What Are the Qualifications to Get a Job in Tech Support?

The qualifications for jobs in technical or tech support vary but typically include a high school diploma and experience with repairing technology and customer service. Some companies may prefer candidates with a bachelor’s degree in computer science or certification in a specific type of software or hardware. Others may provide on-the-job training in their system. Technical or tech support jobs typically involve helping a company with issues that come up in its internal system or assisting individuals with problems. Duties frequently involve using helpdesk software, checking on system operations, explaining technical processes to users, and tracking issues to identify faults with software or hardware.

Is AI replacing tech support?

AI is increasingly used in tech support to handle routine inquiries and troubleshoot common issues, allowing support agents to focus on more complex problems. However, human tech support specialists are still essential for personalized assistance, complex diagnostics, and customer relationship management. AI tools often complement rather than replace human roles in tech support environments.

What does a tech support job involve?

A tech support job involves assisting users with hardware, software, and network issues, often through phone, email, or chat. It requires troubleshooting skills, knowledge of operating systems and common applications, and may involve documenting problems and solutions. Technical certifications and good communication skills are often beneficial for this role.

What are the key skills and qualifications needed to thrive as a Tech Support specialist, and why are they important?

To thrive as a Tech Support specialist, you need a solid understanding of computer systems, troubleshooting techniques, and common operating systems, typically supported by relevant IT certifications or coursework. Familiarity with ticketing systems, remote desktop software, and diagnostic tools is often required. Exceptional communication skills, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills ensure timely, accurate support and contribute to positive user experiences and organizational efficiency.

What is the role of a tech support?

A tech support professional assists users with troubleshooting hardware and software issues, providing technical guidance to resolve problems. They often use diagnostic tools, communicate clearly, and may hold certifications like CompTIA A+ to ensure effective support in various IT environments.

What is the difference between Tech Support vs Help Desk Technician?

AspectTech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ are common
Work EnvironmentOn-site or remote; troubleshooting hardware/software issues for end-usersOn-site or remote; providing technical assistance and support to users
Employer & Industry UsageIT companies, tech support firms, corporate IT departmentsIT service providers, corporate IT, government agencies

Both roles involve assisting users with technical issues, often requiring similar certifications and working in comparable environments. The main difference lies in scope: Tech Support may handle more complex technical problems, while Help Desk Technicians focus on user support and issue resolution.

More about Tech Support jobs
What cities are hiring for Tech Support jobs? Cities with the most Tech Support job openings:
What are the most commonly searched types of Tech Support jobs? The most popular types of Tech Support jobs are:
What states have the most Tech Support jobs? States with the most job openings for Tech Support jobs include:
What job categories do people searching Tech Support jobs look for? The top searched job categories for Tech Support jobs are:
Tech Support jobs near you
Infographic showing various Tech Support job openings in the United States as of June 2026, with employment types broken down into 77% Full Time, 8% Part Time, and 15% Contract. Highlights an 100% In-person job distribution, with an average salary of $43,480 per year, or $20.9 per hour.
IT Support Technician

IT Support Technician

All Lines Technology

Pittsburgh, PA • On-site

$20.75 - $28.75/hr

Full-time

Posted 14 days ago

Key responsibilities

  • Provide technical assistance and support for computer systems, software, hardware, mobile devices, and AV equipment, including troubleshooting and repairs.

  • Deliver executive-level support to C-suite and senior leadership with professionalism, discretion, and urgency.

  • Set up, configure, and maintain workstations, mobile devices, conferencing tools, and user accounts, ensuring proper installation and functionality.

All Lines Technology rating

6.6

Company rating: 6.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

149th of 207 rated it services

Job description

All Lines Technology is seeking an onsite IT Support Specialist in Pittsburgh! The IT Support Specialist is responsible for providing technical assistance and support to users across the organization, including high-level executive leadership. This role involves troubleshooting hardware, software, video conferencing systems, Apple iOS/macOS devices, and network-related issues, ensuring optimal performance of computing operations, and delivering a high-touch, white-glove customer service experience.
Key Responsibilities

  • Provide technical assistance and support for incoming queries and issues related to computer systems, software, hardware, and mobile devices (including Apple iOS and macOS platforms).
  • Deliver white-glove, executive-level support to C-suite and senior leadership, ensuring professionalism, discretion, and urgency in all interactions.
  • Respond to user inquiries regarding computer software, hardware, and mobile device operation to resolve issues efficiently.
  • Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
  • Oversee the daily performance and reliability of computer systems and end-user devices.
  • Set up equipment for employee use, including workstations, mobile devices, and conferencing tools, ensuring proper installation and configuration.
  • Read technical manuals, confer with users, or conduct diagnostics to investigate and resolve issues.
  • Escalate major hardware or software problems to vendors or specialized technicians as needed.
  • Develop training materials and provide user training on hardware, software, and mobile device usage.
  • Maintain records of data communication transactions, issues, resolutions, and installation activities.
  • Provide support for audio-visual technology, including setup, troubleshooting, and maintenance of AV equipment for meetings, presentations, and executive events.
  • Support AV technologies such as AirMedia, Zoom, Microsoft Teams, sound systems, and interactive whiteboards.
  • Perform basic system administration tasks, including user account management, permissions, and group policy support.
  • Perform basic network administration tasks, including configuring and troubleshooting devices, managing IP addresses, and supporting network security efforts.
  • Support and manage Apple ecosystem devices, including iPhones, iPads, and MacBooks, ensuring seamless integration with enterprise systems.

Minimum Qualifications

  • Associate’s degree in Information Technology, Computer Science, or a related field.
  • Proven experience as a Computer Support Specialist or similar role.
  • Strong technical background with advanced troubleshooting and problem-solving skills.
  • Experience supporting Apple iOS/macOS devices in an enterprise environment.
  • Demonstrated ability to provide high-level customer service, including executive (C-suite) support.
  • Familiarity with multiple operating systems and platforms (Windows and macOS).
  • Ability to troubleshoot and resolve hardware, software, mobile device, and networking issues.
  • Excellent analytical, communication, and interpersonal skills.
  • Ability to stay current with emerging technologies and train end users effectively.

Preferred Skills

  • Experience with Windows Active Directory, Office 365, Remote Desktop Services, SharePoint, SQL, and application servers.
  • Experience supporting Apple Business Manager, MDM solutions (e.g., Jamf, Intune), and mobile device management.
  • Experience with Crestron solutions, Zoom, Microsoft Teams, and other conferencing platforms.
  • Knowledge of network design, server architecture, and systems integration.
  • Ability to work independently while collaborating effectively with cross-functional teams.
  • Strong organizational skills, attention to detail, and ability to prioritize in a fast-paced environment.
  • Professional demeanor with the ability to interact confidently with executive stakeholders

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