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Tech Support Jobs (NOW HIRING)

Boston Retail Solutions

IT Support

Santa Ana, CA

$25/hr

Boston Retail Solutions provides environmentally friendly solutions to retailers, mall developers, airports, hotels, contractors and more! IT Support will play a crucial role in supporting our ...

People Sustaining Kings Valley

Tech Support

Eugene, OR

$23.65/hr

At least one year of tech support experience. * One year of related training or college coursework (preferred). Additional Information Salary: Starts at $23.65/hour DOE Part-time: 20 Hours/Week This ...

DIG INN Support

Field IT Support Technician

New York, NY · On-site

$23.50 - $32.25/hr

IT Support Specialist/Technician ABOUT THE ROLE: At DIG, we're building our technology with the same passion we apply in our kitchens. Information Technology (IT) is relied on daily by DIG's loyal ...

Boston Retail Solutions

IT Support

Santa Ana, CA

$22.25 - $30.75/hr

Boston Retail Solutions provides environmentally friendly solutions to retailers, mall developers, airports, hotels, contractors and more! IT Support will play a crucial role in supporting our ...

Global Channel Management, Inc.

Tech Support

Mason, OH

$15/hr

Company Description Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of ...

PEOPLE TECHNOLOGY AND PROCESSES LLC

Position title : IT Support Lead Location : Fort Bragg (Fort Liberty), NC Clearance required : SECRET Responsibilities include (but are not limited to): * Lead the IT Operations Branch and serve as ...

Parasol Alliance

Tech Support Manager

Urbana, IL

$23/hr

Resident Support Manager Reports to: COO At Parasol Alliance, our mission is to bring strategy, innovation and accountability to our clients' use of technology, enabling them to maximize ...

Nextgen Technologies

IT Support Engineer

San Mateo, CA

$70K/yr

Role : IT Support Engineer Location : San Mateo, CA Salary: $70K/Year + Benefits and Bonus Position: Full Time Description: Looking for a qualified and high-energy IT Support Engineer to handle desk ...

Keiki Enterprises LLC

IT Support Tech

Doral, FL · On-site

$45K - $60K/yr

Job Posting: IT Support Technician Who We Are: DSignage provides digital signage, conference room, and audio solutions to clients in healthcare, retail, and corporate environments that increase ...

ALTEN Technology USA

IT Support Analyst

Saraland, AL · On-site

We are seeking an experienced IT Support Analyst with a strong background in Tier 2/3 support, ITSM processes, and ServiceNow. The ideal candidate will have at least three years of experience ...

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All JobsTech Support Jobs

Tech Support information

See salary details

$27K

$43.5K

$66K

How much do tech support jobs pay per year?

As of Jul 22, 2026, the average yearly pay for tech support in the United States is $43,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Tech Support professionals and how can they be managed?

Tech Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, communicating effectively with users of varying technical backgrounds, and managing multiple support requests simultaneously. Success in this role typically involves staying organized, maintaining patience, and developing strong problem-solving skills. Collaborating with team members and documenting solutions can help resolve issues more efficiently and improve the overall customer experience.

What are tech support specialists?

Tech support specialists are professionals who assist users in resolving technical issues with hardware, software, or network systems. They provide guidance by troubleshooting problems, answering questions, and offering solutions via phone, email, chat, or in person. Their goal is to ensure that technology functions smoothly for individuals or organizations by addressing technical challenges promptly and efficiently.

What jobs pay 4000 a week without a degree?

Tech support roles typically do not pay $4,000 a week without specialized skills or certifications. High-paying jobs in this field usually require experience, technical knowledge, or certifications such as CompTIA or Cisco. For higher earnings, roles like network administrators or cybersecurity specialists may reach that level with experience, but they often require relevant training or certifications.

What Are the Qualifications to Get a Job in Tech Support?

The qualifications for jobs in technical or tech support vary but typically include a high school diploma and experience with repairing technology and customer service. Some companies may prefer candidates with a bachelor’s degree in computer science or certification in a specific type of software or hardware. Others may provide on-the-job training in their system. Technical or tech support jobs typically involve helping a company with issues that come up in its internal system or assisting individuals with problems. Duties frequently involve using helpdesk software, checking on system operations, explaining technical processes to users, and tracking issues to identify faults with software or hardware.

Is AI replacing tech support?

AI is increasingly used in tech support to handle routine inquiries and troubleshoot common issues, allowing support agents to focus on more complex problems. However, human tech support specialists are still essential for personalized assistance, complex diagnostics, and customer relationship management. AI tools often complement rather than replace human roles in tech support environments.

What does a tech support job involve?

A tech support job involves assisting users with hardware, software, and network issues, often through phone, email, or chat. It requires troubleshooting skills, knowledge of operating systems and common applications, and may involve documenting problems and solutions. Technical certifications and good communication skills are often beneficial for this role.

What are the key skills and qualifications needed to thrive as a Tech Support specialist, and why are they important?

To thrive as a Tech Support specialist, you need a solid understanding of computer systems, troubleshooting techniques, and common operating systems, typically supported by relevant IT certifications or coursework. Familiarity with ticketing systems, remote desktop software, and diagnostic tools is often required. Exceptional communication skills, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills ensure timely, accurate support and contribute to positive user experiences and organizational efficiency.

What is the role of a tech support?

A tech support professional assists users with troubleshooting hardware and software issues, providing technical guidance to resolve problems. They often use diagnostic tools, communicate clearly, and may hold certifications like CompTIA A+ to ensure effective support in various IT environments.

What is the difference between Tech Support vs Help Desk Technician?

AspectTech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ are common
Work EnvironmentOn-site or remote; troubleshooting hardware/software issues for end-usersOn-site or remote; providing technical assistance and support to users
Employer & Industry UsageIT companies, tech support firms, corporate IT departmentsIT service providers, corporate IT, government agencies

Both roles involve assisting users with technical issues, often requiring similar certifications and working in comparable environments. The main difference lies in scope: Tech Support may handle more complex technical problems, while Help Desk Technicians focus on user support and issue resolution.

More about Tech Support jobs
What cities are hiring for Tech Support jobs? Cities with the most Tech Support job openings:
What are the most commonly searched types of Tech Support jobs? The most popular types of Tech Support jobs are:
What states have the most Tech Support jobs? States with the most job openings for Tech Support jobs include:
What job categories do people searching Tech Support jobs look for? The top searched job categories for Tech Support jobs are:
Tech Support jobs near you
Infographic showing various Tech Support job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $43,480 per year, or $20.9 per hour.
IT Support

IT Support

Boston Retail Solutions

Santa Ana, CA

$25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Job description

Boston Retail Solutions is the leading provider of modular barricades, large format graphics, graphic installation, and various facilities maintenance services. Boston Retail Solutions provides environmentally friendly solutions to retailers, mall developers, airports, hotels, contractors and more! IT Support will play a crucial role in supporting our employees throughout the enterprise. Under direct supervision with guidance as needed, this position is responsible for providing routine end-user support for hardware, software, peripherals, and networking. 

Responsibilities:

  • Receive and record support requests regarding hardware, software, peripheral support and maintenance.
  • Troubleshoot via phone, email, and in-person in a timely and accurate fashion.
  • Resolve basic issues independently, refer more complex issues up to the next level with the appropriate urgency and clear documentation.
  • Interact and open tickets with 3rd party vendors as necessary.
  • Onboarding and offboarding personnel.
  • Support IT project work as assigned for new deployments and configurations.

Qualifications and Education Requirements:

  • 1–2 years' experience in Help Desk or Desktop Support

  • Working knowledge of Microsoft Office and Google Workspace

  • Basic understanding of networking and printing fundamentals (DHCP, DNS)

  • Strong attention to detail and professional demeanor

  • Strong written, verbal, and interpersonal communication skills

  • Solid organizational skills; able to manage multiple concurrent tasks/projects

  • Self-motivated with the ability to learn new systems independently

  • Comfortable taking initiative and thinking a step beyond the immediate request — able to consider what's actually needed, not just what's asked

  • Capable of independent judgment and on-the-fly corrections based on new information

  • Low voltage cabling a plus

Employees are eligible for the following benefits:

  • Numerous insurance options, including Health, Dental, and Vision Coverage.
  • Matching 401k plan.
  • Bonus Plan.
  • Paid Time Off.
  • Employee Stock Ownership Plan (ESOP).

If you are looking for an exciting opportunity to contribute to a growing organization and have a passion for supporting others in their use of sophisticated software applications, we would love to hear from you. Join our team as IT Support and be a vital part of BRS' technical software application infrastructure.

We are proud to be an Employee-Owned Company.