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Tech Support Jobs in Phoenix, AZ (NOW HIRING)

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IT Support Tech

Peoria, AZ · On-site

$55K - $59K/yr

Job Summary Provides hands-on, tier 1-2 IT support across two metropolitan sites. This role balances remote help-desk troubleshooting with local site travel to deploy hardware, resolve network ...

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IT Support Tech

Peoria, AZ · On-site

$55K - $59K/yr

Job Summary Provides hands-on, tier 1-2 IT support across two metropolitan sites. This role balances remote help-desk troubleshooting with local site travel to deploy hardware, resolve network ...

IT Support Specialist

Scottsdale, AZ · On-site

$55K - $70K/yr

We are seeking an IT Support Specialist to provide technical assistance and ensure smooth day-to-day operations of internal systems. Key Responsibilities * Technical Support: Troubleshoot hardware ...

Implements and supports IT hardware deployments, network infrastructure systems and software, following and adhering to Project IT procedures, standards, and security requirements * Coordinates with ...

IT Support Technician

Tempe, AZ

$21 - $28.75/hr

The Information Technology (IT) Support Technician is responsible for the support of end users and the technology they use. Support requests are received via email, phone, help desk tickets and/or in ...

IT Support Technician

Tempe, AZ · On-site

$21 - $28.75/hr

The Information Technology (IT) Support Technician is responsible for the support of end users and the technology they use. Support requests are received via email, phone, help desk tickets and/or in ...

IT Support Technician

Tempe, AZ

$21 - $28.75/hr

The Information Technology (IT) Support Technician is responsible for the support of end users and the technology they use. Support requests are received via email, phone, help desk tickets and/or in ...

We are seeking an experienced IT Support Analyst II to join our team. The IT Support Analyst II will be responsible for providing technical support and assistance to clients, ensuring that their ...

We are seeking an experienced IT Support Analyst II to join our team. The IT Support Analyst II will be responsible for providing technical support and assistance to clients, ensuring that their ...

We are seeking an experienced IT Support Analyst II to join our team. The IT Support Analyst II will be responsible for providing technical support and assistance to clients, ensuring that their ...

Entry Level IT Support

Chandler, AZ · On-site

$23 - $25/hr

Job Title: Entry Level IT Support Location: Chandler, AZ 85224 Work Arrangement: Hybrid (4 day onsite in a week) Client Industry: Banking/Finance Duration: 18-24 Months Contract [Possibility of FTE ...

Entry Level IT Support

Chandler, AZ · On-site

$23 - $25/hr

Job Title: Entry Level IT Support Location: Chandler, AZ 85224 Work Arrangement: Hybrid (4 day onsite in a week) Client Industry: Banking/Finance Duration: 18-24 Months Contract [Possibility of FTE ...

Entry Level IT Support

Chandler, AZ · On-site

$23 - $25/hr

Job Title: Entry Level IT Support Location: Chandler, AZ 85224 Work Arrangement: Hybrid (4 day onsite in a week) Client Industry: Banking/Finance Duration: 18-24 Months Contract [Possibility of FTE ...

Entry Level IT Support

Chandler, AZ · On-site

$23 - $25/hr

Job Title: Entry Level IT Support Location: Chandler, AZ 85224 Work Arrangement: Hybrid (4 day onsite in a week) Client Industry: Banking/Finance Duration: 18-24 Months Contract [Possibility of FTE ...

Onsite IT Support

Chandler, AZ · On-site

$21.25 - $29/hr

Onsite IT Support This is an onsite position with the need for travel. This position is not available for sponsorship or visas. What We're Looking For: 3+ years relevant experience in IT or related ...

The IT Support Analyst will be responsible for providing technical support and assistance to our employees and clients, ensuring that our systems and software are up and running smoothly. The ideal ...

The IT Support Analyst will be responsible for providing technical support and assistance to our employees and clients, ensuring that our systems and software are up and running smoothly. The ideal ...

HCTec is seeking an IT Support Analyst II who will be responsible for providing technical support and assistance to employees and clients. The ideal candidate will ensure that systems and software ...

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Tech Support information

See Phoenix, AZ salary details

$26.8K

$43.2K

$65.5K

How much do tech support jobs pay per year?

As of Aug 24, 2026, the average yearly pay for tech support in Phoenix, AZ is $43,172.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,200.00 and $46,700.00 per year, depending on experience, location, and employer.

What is a tech support specialist?

Tech support specialists are professionals who assist users in resolving technical issues with hardware, software, or network systems. They provide guidance by troubleshooting problems, answering questions, and offering solutions via phone, email, chat, or in person. Their goal is to ensure that technology functions smoothly for individuals or organizations by addressing technical challenges promptly and efficiently.

What are the qualifications to get a job in tech support?

The qualifications for jobs in technical or tech support vary but typically include a high school diploma and experience with repairing technology and customer service. Some companies may prefer candidates with a bachelor’s degree in computer science or certification in a specific type of software or hardware. Others may provide on-the-job training in their system. Technical or tech support jobs typically involve helping a company with issues that come up in its internal system or assisting individuals with problems. Duties frequently involve using helpdesk software, checking on system operations, explaining technical processes to users, and tracking issues to identify faults with software or hardware.

What are the key skills and qualifications needed to thrive as a tech support specialist, and why are they important?

To thrive as a Tech Support specialist, you need a solid understanding of computer systems, troubleshooting techniques, and common operating systems, typically supported by relevant IT certifications or coursework. Familiarity with ticketing systems, remote desktop software, and diagnostic tools is often required. Exceptional communication skills, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills ensure timely, accurate support and contribute to positive user experiences and organizational efficiency.

What are some common challenges faced by tech support professionals and how can they be managed?

Tech Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, communicating effectively with users of varying technical backgrounds, and managing multiple support requests simultaneously. Success in this role typically involves staying organized, maintaining patience, and developing strong problem-solving skills. Collaborating with team members and documenting solutions can help resolve issues more efficiently and improve the overall customer experience.

What is the difference between Tech Support vs Help Desk Technician?

AspectTech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ are common
Work EnvironmentOn-site or remote; troubleshooting hardware/software issues for end-usersOn-site or remote; providing technical assistance and support to users
Employer & Industry UsageIT companies, tech support firms, corporate IT departmentsIT service providers, corporate IT, government agencies

Both roles involve assisting users with technical issues, often requiring similar certifications and working in comparable environments. The main difference lies in scope: Tech Support may handle more complex technical problems, while Help Desk Technicians focus on user support and issue resolution.

What is entry level tech support?

Entry level tech support refers to the initial position in technical support roles, typically requiring minimal prior experience. It involves assisting users with basic hardware, software, and network issues, often using troubleshooting tools and customer service skills. These roles usually require a high school diploma or equivalent and may offer on-the-job training or certifications like CompTIA A+.

What is the job of a tech support?

A tech support professional assists users with troubleshooting hardware and software issues, providing technical guidance and solutions. They often use diagnostic tools, communicate clearly with customers, and may hold certifications like CompTIA A+ to perform their duties effectively.

What skills do I need for tech support?

Tech support professionals need strong communication skills to explain technical issues clearly, along with problem-solving abilities to diagnose and resolve hardware and software problems. Knowledge of operating systems, networking, and common troubleshooting tools is essential, and certifications like CompTIA A+ can enhance credibility and job prospects.

What are the most commonly searched types of Tech Support jobs in Phoenix, AZ?

The most popular types of Tech Support jobs in Phoenix, AZ are:

What are popular job titles related to Tech Support jobs in Phoenix, AZ?

For Tech Support jobs in Phoenix, AZ, the most frequently searched job titles are:

What job categories do people searching Tech Support jobs in Phoenix, AZ look for?

The top searched job categories for Tech Support jobs in Phoenix, AZ are:

What cities near Phoenix, AZ are hiring for Tech Support jobs?

Cities near Phoenix, AZ with the most Tech Support job openings:

Infographic showing various Tech Support job openings in Phoenix, AZ as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $43,172 per year, or $20.8 per hour.

IT Support Tech

Peoria, AZ • On-site

Stand-Up MRI Of Arizona LLC
1 - 10 employees

$55K - $59K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

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Job description

Full-time

Description:

Job Summary

Provides hands-on, tier 1-2 IT support across two metropolitan sites. This role balances remote help-desk troubleshooting with local site travel to deploy hardware, resolve network connectivity issues, and maintain physical infrastructure. As the primary technical point of contact for field locations, this position is vital to minimizing operational downtime and ensuring staff have seamless access to critical systems.

Duties/Responsibilities

  • On-Site & Remote Support: Troubleshoot hardware, software, network, and peripheral issues both remotely and face-to-face at physical site locations.
  • Hardware Deployment: Set up, configure, and maintain workstations, laptops, mobile devices, printers, and specialized local equipment.
  • Connectivity Management: Perform basic troubleshooting of local site networks, including switches, patch panels, Wi-Fi access points, and internet connections.
  • User Provisioning: Handle physical IT setup and hardware configuration for new hire on-boarding and site deployments.
  • Documentation: Maintain precise inventory tracking of physical assets and log technical solutions in an internal knowledge base.
  • Keep customers informed on request status and progress. Perform post-resolution follow-ups to help requests.
  • Assist with enforcing security and privacy requirements of patient data and network environments.
  • Initiate and update processes to include “Zero Trust” data environments whenever feasible.

Required Skills/Abilities

  • Familiarity with RIS, PACS, EHR and Magnetic Imaging strongly preferred.
  • Technical Troubleshooting: Strong hands-on skills resolving Windows 10/11 operating system faults, login/MFA issues, and workstation errors. CompTIA A+ certification preferred.
  • Networking Basics: Solid understanding of fundamental networking concepts (TCP/IP, cabling, and basic switch connectivity). CompTIA NET+ certification preferred.
  • Customer Service: Exceptional communication and interpersonal skills, with a focus on translating technical concepts for non-technical staff.
  • Commitment to continuous learning and professional development.
  • Mobility: Must possess a valid driver’s license and a clean driving record for daily multi-site travel.

Education /Experience

  • Years of Experience: 1–3 years of dedicated IT support experience (Desktop Support, Helpdesk, or Field Technician role).
  • Environment Exposure: Previous experience supporting multi-site environments or structured internal corporate IT infrastructure is preferred.
  • System Familiarity: Practical experience operating within Microsoft 365 environments and utilizing enterprise ticketing systems.

Physical Requirements

  • Lifting & Mobility: Ability to lift, carry, and maneuver IT hardware weighing up to 50 lbs.
  • Technical Installation: Ability to crawl under desks, navigate tight IT closets, run cabling, and mount hardware as needed.
  • Travel Endurance: Capability to handle daily local travel and driving between both metropolitan sites.
  • Able to work around medical office hours (includes nights and/or weekends as needed)

Company Description

Our facility combines state-of-the-art technology with a patient-first approach, offering advanced services like upright and 3T MRI that provide more accurate, comfortable, and efficient results.