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Remote Tech Support Jobs in Phoenix, AZ (NOW HIRING)

theITSC

Be Seen First

Remote IT Support (WFH Tech Advisor)

Scottsdale, AZ · Remote

$45K - $65K/yr

... , business software and mobile devices ... Support covers technical details as well as "how-to" questions for a variety of topics including ...

Valenz Health

Enterprise IT Technician I

Phoenix, AZ · On-site +1

Provide remote IT support for Vālenz staff and executives, delivering timely and effective solutions. * Monitor and resolve IT support requests through the internal ticketing system. * Escalate ...

Valenz

Enterprise IT Technician I

Phoenix, AZ · Remote

Provide remote IT support for Vālenz staff and executives, delivering timely and effective solutions. * Monitor and resolve IT support requests through the internal ticketing system. * Escalate ...

U.S. Courts

IT Support Technician I

Phoenix, AZ · On-site +1

$51K - $83K/yr

The IT Support Technician I provides end-user support, technical assistance, and routine systems maintenance for court unit staff. The Incumbent installs and configures computer hardware and software ...

BreatheSuite

Remote Physical Therapist - Contract

Phoenix, AZ · Remote

$1.7K - $2.2K/wk

Remote Physical Therapist Classification: 1099 Independent Contractor Work Structure: Fully Remote ... technology support, and direct patient assistance so admin and tech barriers don't get in the way ...

BreatheSuite

Remote Physical Therapist - Contract

Phoenix, AZ · Remote

$1.7K - $2.2K/wk

Remote Physical Therapist Classification : 1099 Independent Contractor Work Structure: Fully Remote ... technology support, and direct patient assistance -- so admin and tech barriers don't get in the ...

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All JobsTech Support JobsRemote Tech Support JobsRemote Tech Support Jobs in Phoenix, AZ

Remote Tech Support information

See Phoenix, AZ salary details

$26.8K

$43.2K

$65.5K

How much do remote tech support jobs pay per year?

As of Aug 11, 2026, the average yearly pay for remote tech support in Phoenix, AZ is $43,172.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,200.00 and $46,700.00 per year, depending on experience, location, and employer.

What is a remote tech support?

A Remote Tech Support job involves assisting customers or employees with technical issues related to computer systems, software, or hardware from a remote location. Support is usually provided via phone, email, chat, or remote desktop tools. Remote tech support professionals troubleshoot problems, guide users, and may also help with installing or updating software. This role requires strong communication skills, technical knowledge, and the ability to resolve issues without being physically present. It is popular for its flexibility and the ability to work from virtually anywhere.

How does a remote tech support specialist typically collaborate with other IT team members?

Remote tech support specialists frequently work closely with other IT professionals, such as network administrators, software developers, and cybersecurity teams. Collaboration is often facilitated through digital communication tools like chat platforms, video calls, and shared ticketing systems. This teamwork ensures that complex technical issues are resolved efficiently and that end-users experience minimal downtime. Regular virtual meetings and status updates are common practices to maintain alignment and share critical information within the team.

What is the difference between Remote Tech Support vs Help Desk Technician?

AspectRemote Tech SupportHelp Desk Technician
CredentialsIT certifications (CompTIA A+, Network+)IT certifications (CompTIA A+, Network+)
Work EnvironmentRemote, client devices or networksOffice or remote, primarily desktop support
Industry UsageIT support, technical servicesIT support, customer service
Common Search IntentRemote tech support jobs, troubleshootingHelp desk jobs, technical support roles

Remote Tech Support and Help Desk Technician roles share similar credentials and work environments, often involving troubleshooting and customer service. However, Remote Tech Support typically focuses on resolving technical issues remotely for clients or companies, while Help Desk Technicians may handle a broader range of support tasks, including on-site assistance. Both roles are essential in IT support, with overlapping skills but different primary work settings and responsibilities.

What are the key skills and qualifications needed to thrive as a remote tech support specialist, and why are they important?

To thrive as a Remote Tech Support specialist, you need a strong understanding of computer systems, troubleshooting techniques, and common operating systems, often supported by a degree or certification in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and basic networking concepts is typically expected. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues remotely. These skills are crucial for delivering efficient technical support, minimizing downtime, and ensuring customer satisfaction from a distance.

Can I work remotely in remote tech support?

Remote tech support jobs are commonly available and often allow employees to work from home or other remote locations. These roles typically require strong communication skills, technical knowledge, and familiarity with remote collaboration tools. Many companies offer flexible schedules for remote tech support positions, making them accessible to a wide range of candidates.
More about Remote Tech Support jobs
What are the most commonly searched types of Tech Support jobs in Phoenix, AZ? The most popular types of Tech Support jobs in Phoenix, AZ are:
What are popular job titles related to Remote Tech Support jobs in Phoenix, AZ? For Remote Tech Support jobs in Phoenix, AZ, the most frequently searched job titles are:
What job categories do people searching Remote Tech Support jobs in Phoenix, AZ look for? The top searched job categories for Remote Tech Support jobs in Phoenix, AZ are:
What cities near Phoenix, AZ are hiring for Remote Tech Support jobs? Cities near Phoenix, AZ with the most Remote Tech Support job openings:
Remote Tech Support jobs near you
Infographic showing various Remote Tech Support job openings in Phoenix, AZ as of August 2026, with employment types broken down into 78% Full Time, 10% Part Time, and 12% Contract. Highlights an 100% Remote job distribution, with an average salary of $43,172 per year, or $20.8 per hour.

Remote IT Support (WFH Tech Advisor)

theITSC

Scottsdale, AZ • Remote

$45K - $65K/yr

Full-time

Medical, PTO

Posted 5 days ago

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Job description

The ITSC is seeking agents to provide telephone technical support for the organization's customers.

The ITSC is an industry-leading provider of Expert technical support for Fortune 1000 organizations.

LOCATION: The ITSC's organizational structure provides agents the opportunity to work from home.

HOURS: We are actively seeking candidates for ALL Shifts

DESCRIPTION:
Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile devices. Support covers technical details as well as "how-to" questions for a variety of topics including:
- Microsoft Excel, Outlook, Word, PowerPoint, Access, Visual Basic for Applications (VBA), SharePoint, etc.
- Adobe Creative Cloud applications (Illustrator, InDesign, Photoshop, etc.)
- Windows operating systems
- iPhone, iPad, Android, and Blackberry mobile devices

CompTIA A+, Microsoft Specialist, HDI-Support Center Analyst (HDI-SCA) certifications a SIGNIFICANT PLUS

Agents must also have familiarity with server environments, standard network arrangements, and security concepts.

This is an external, Customer-facing position. Agents must be conscientious about providing thorough support and be understanding, responsive, and cooperative for client support requests. They must also have strong interpersonal and communication skills, and the ability to explain technical concepts in a clear, non-technical manner.

Agents must pay close attention to detail and following internal processes for providing support and documenting all steps taken. They also need to be team players, collaborate with their colleagues, and have a desire to be a resource and share their knowledge with others.

ADDITIONAL PREFERRED SKILLS:
- The ability to learn new applications quickly, and to certify in numerous software applications
- Bilingual in SPANISH or FRENCH is a plus
- Familiar with ITIL, COPC and/or Six Sigma
- Familiar with any of the following: Visual BASIC, VB .NET, C#, C++, Java, JavaScript, or any other object-orientated programming language

Company Description

theITSupportCenter is an industry-leading provider of expert technical support for Fortune 1000 companies. Organizations around the world trust theITSupportCenter to provide high-touch, white-glove support for their employees' corporate IT, business software and mobile devices issues. We are committed to delivering superior IT support and giving our team members the tools and training they need to deliver that support to our clients. As a result, our clients report extremely high satisfaction with our platform, allowing us to achieve an unparalleled client retention rate.