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Remote Tech Support Jobs in Phoenix, AZ (NOW HIRING)

vTech Solution

Help Desk Analyst Remote

Phoenix, AZ · Remote

$21 - $28.75/hr

Technical Support Frameworks: Familiarity with the ServiceNow ticketing environment and general IT support hierarchies (Tiers 1, 2, and 3). * Enterprise Software: Knowledge of ERP systems and ...

Tenet Health

Diagnostic Radiologist

Phoenix, AZ · On-site +1

$1M/yr

Onsite Daytime Radiologist (at Abrazo West Campus or Abrazo Arrowhead Campus) and Remote (Teleradiology) Daytime Radiologist. * 24/7 reading room and IT support. * Full home reading station provided ...

Trapp Technology

IT Help Desk

Phoenix, AZ · Remote

$17 - $24/hr

We help organizations simplify technology, improve security, and support growth through proactive ... Full-time remote position. Must be located in Greater Phoenix, Arizona. Pay Rate: $17.00-$24.00 ...

TaxRise

Remote Sales Representative (AZ)

Phoenix, AZ · Remote

$8.0K - $13K/mo

Technology & Support: Access to advanced tools and analytics that make closing efficient and data ... Proven success in remote phone sales or telemarketing (minimum 3 years) * Highly motivated with ...

TRAPP TECHNOLOGY INC

IT Help Desk

Phoenix, AZ · On-site +1

$17 - $24/hr

We help organizations simplify technology, improve security, and support growth through proactive ... Full-time remote position. Must be located in Greater Phoenix, Arizona. Pay Rate: $17.00-$24.00 ...

Mondo

Tech Ops Analyst

Scottsdale, AZ · Remote

$35 - $44/hr

Remote (PST only) Start Date: ASAP Duration: Contract through end of November 2026, with strong ... The Tech Ops Analyst supports the day-to-day operational effectiveness of the client's technology ...

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Showing results 21-40

All JobsTech Support JobsRemote Tech Support JobsRemote Tech Support Jobs in Phoenix, AZ

Remote Tech Support information

See Phoenix, AZ salary details

$26.8K

$43.2K

$65.5K

How much do remote tech support jobs pay per year?

As of Aug 12, 2026, the average yearly pay for remote tech support in Phoenix, AZ is $43,172.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,200.00 and $46,700.00 per year, depending on experience, location, and employer.

What is a remote tech support?

A Remote Tech Support job involves assisting customers or employees with technical issues related to computer systems, software, or hardware from a remote location. Support is usually provided via phone, email, chat, or remote desktop tools. Remote tech support professionals troubleshoot problems, guide users, and may also help with installing or updating software. This role requires strong communication skills, technical knowledge, and the ability to resolve issues without being physically present. It is popular for its flexibility and the ability to work from virtually anywhere.

How does a remote tech support specialist typically collaborate with other IT team members?

Remote tech support specialists frequently work closely with other IT professionals, such as network administrators, software developers, and cybersecurity teams. Collaboration is often facilitated through digital communication tools like chat platforms, video calls, and shared ticketing systems. This teamwork ensures that complex technical issues are resolved efficiently and that end-users experience minimal downtime. Regular virtual meetings and status updates are common practices to maintain alignment and share critical information within the team.

What is the difference between Remote Tech Support vs Help Desk Technician?

AspectRemote Tech SupportHelp Desk Technician
CredentialsIT certifications (CompTIA A+, Network+)IT certifications (CompTIA A+, Network+)
Work EnvironmentRemote, client devices or networksOffice or remote, primarily desktop support
Industry UsageIT support, technical servicesIT support, customer service
Common Search IntentRemote tech support jobs, troubleshootingHelp desk jobs, technical support roles

Remote Tech Support and Help Desk Technician roles share similar credentials and work environments, often involving troubleshooting and customer service. However, Remote Tech Support typically focuses on resolving technical issues remotely for clients or companies, while Help Desk Technicians may handle a broader range of support tasks, including on-site assistance. Both roles are essential in IT support, with overlapping skills but different primary work settings and responsibilities.

What are the key skills and qualifications needed to thrive as a remote tech support specialist, and why are they important?

To thrive as a Remote Tech Support specialist, you need a strong understanding of computer systems, troubleshooting techniques, and common operating systems, often supported by a degree or certification in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and basic networking concepts is typically expected. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues remotely. These skills are crucial for delivering efficient technical support, minimizing downtime, and ensuring customer satisfaction from a distance.

Can I work remotely in remote tech support?

Remote tech support jobs are commonly available and often allow employees to work from home or other remote locations. These roles typically require strong communication skills, technical knowledge, and familiarity with remote collaboration tools. Many companies offer flexible schedules for remote tech support positions, making them accessible to a wide range of candidates.
More about Remote Tech Support jobs
What are the most commonly searched types of Tech Support jobs in Phoenix, AZ? The most popular types of Tech Support jobs in Phoenix, AZ are:
What are popular job titles related to Remote Tech Support jobs in Phoenix, AZ? For Remote Tech Support jobs in Phoenix, AZ, the most frequently searched job titles are:
What job categories do people searching Remote Tech Support jobs in Phoenix, AZ look for? The top searched job categories for Remote Tech Support jobs in Phoenix, AZ are:
What cities near Phoenix, AZ are hiring for Remote Tech Support jobs? Cities near Phoenix, AZ with the most Remote Tech Support job openings:
Remote Tech Support jobs near you
Infographic showing various Remote Tech Support job openings in Phoenix, AZ as of August 2026, with employment types broken down into 78% Full Time, 10% Part Time, and 12% Contract. Highlights an 100% Remote job distribution, with an average salary of $43,172 per year, or $20.8 per hour.

Operations Support Analyst - IBM-i (Remote)

Irvine Technology Corporation

Gilbert, AZ • Remote

$60 - $65/hr

Part-time, Contractor

Posted 11 days ago

Job description

Operations Support Analyst (IBM i)

Our client needs an Operations Support Analyst to own first-line support for a critical IBM i data platform. Right now this support work is split across a developer and a couple of part-time people, with no formal process behind it - you'd pull it all into one clear point of ownership. When issues come up (a missing vendor file, a data problem, a user request), you're the one who kicks off troubleshooting, figures out the next step, and decides when to pull in a developer. Part of the job is building the support process itself: standing up a real ticketing channel so requests stop living in scattered email threads. This is a role for someone who likes bringing order to something ad-hoc and being the dependable bridge between the business and the technical team.

As part of our process after applying, you may receive an invitation from our AI Recruiter Avery for a short conversation that lets you share more about your background beyond your resume. For questions, contact .

Job Type: Contract (potential to convert to contract-to-hire)

Location: Remote (U.S.)

Compensation: This job is expected to pay about $60-$65/HR W2

No Visa Sponsorship Available for this role

What You'll Do:

  • Serve as first-line support for the platform - monitor Outlook, Teams, and ServiceNow for user requests and application errors, and start the troubleshooting effort to find the root cause
  • Help formalize the support channel, moving users onto a real ticketing process so requests can be tracked and reported on
  • Perform QA and end-to-end testing on new applications, then handle installs, configurations, and change requests
  • Take on maintenance programming (bug fixes and minor enhancements) and system tasks like ACS Index Advisor reviews, reorgs and purges, and user access setup
  • Document issues, fixes, and processes so the team has a reliable reference

What Gets You the Job:

  • 5+ years supporting applications on an IBM i / AS400 platform
  • Hands-on with RPG, RDi, and FTP, with strong troubleshooting and analytical skills
  • Working SQL - able to write queries, create views and stored procedures, and connect to and pull from other systems (this is not database development)
  • A clear communicator who can translate between finance and business users and the developers, and hold end users to the new ticketing process
  • Preferred: exposure to Informatica (PowerCenter/IDQ or Cloud), REST API integration, or enterprise integration tools like Boomi or TIBCO EBX

Irvine Technology Corporation (ITC) connects top talent with exceptional opportunities in IT, Security, Engineering, and Design. From startups to Fortune 500s, we partner with leading companies nationwide. Our AI recruiter, Avery helps streamline the first step of your journey-so we can focus on what matters most: helping you grow. Join us. Let us ELEVATE your career!

Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

Irvine Technology logo

About Irvine Technology

Sourced by ZipRecruiter

Since 2000, our Women owned company has been delivering what organizations truly need diverse, talented professionals who will take their business to new heights. ITC serves our clients and elevates our candidates through a distinct and unified team together we achieve unrivaled goals and live life to the fullest. With a proven record of creating a strong pipeline of talented candidates, Our team uplifts confident and capable Technology Specialists from one of a kind backgrounds for contract and full time opportunities across the nation.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Irvine, CA, US

Year founded

2000

Social media

Facebook

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