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Tech Support Jobs in Florida (NOW HIRING)

Trulieve

IT Support Tech

Tallahassee, FL · On-site

$19.50 - $26.50/hr

No Job Title: IT Support Technician Department: Information Technology Reports to: Technology Operations Supervisor FLSA Status: Exempt Role Summary The IT Support Technician provides technical ...

Trulieve

IT Support Tech

Tallahassee, FL

$19.50 - $26.50/hr

IT Support Technician Department:Information Technology Reports to:Technology Operations Supervisor FLSA Status:Exempt Role Summary The IT Support Technician provides technical assistance and hands ...

Keiki Enterprises LLC

IT Support Tech

Doral, FL · On-site

$45K - $60K/yr

Job Posting: IT Support Technician Who We Are: DSignage provides digital signage, conference room, and audio solutions to clients in healthcare, retail, and corporate environments that increase ...

Keiki Enterprises LLC

IT Support Tech

Doral, FL · On-site

$45K - $60K/yr

Job Posting: IT Support Technician Who We Are: DSignage provides digital signage, conference room, and audio solutions to clients in healthcare, retail, and corporate environments that increase ...

quadra

IT Support Technician

Longwood, FL

$18.75 - $25.75/hr

Position: IT Support Technician Location: Longwood, Florida. This role requires to be on-site 4 days per week. Status: Full-time, permanent (1) Our U.S. team is experiencing strong growth, and we are ...

quadra

IT Support Technician

Longwood, FL

$18.75 - $25.75/hr

Position: IT Support Technician Location: Longwood, Florida. This role requires to be on-site 4 days per week. Status: Full-time, permanent (1) Our U.S. team is experiencing strong growth, and we are ...

Quadra

IT Support Technician

Longwood, FL · On-site

$58K - $87K/yr

Position: IT Support Technician Location: Longwood, Florida. This role requires to be on-site 4 days per week. Status: Full-time, permanent (1) Our U.S. team is experiencing strong growth, and we are ...

One Spa World

IT Support Specialist

Coral Gables, FL · On-site

IT Support Specialist The Company One Spa World is a worldwide provider and innovator in the fields of beauty, wellness, rejuvenation and transformation across the globe on cruise ships and on land.

L7 Solutions

IT Support Technician

Fort Lauderdale, FL · On-site

$42K - $55K/yr

IT Support Technician - Launch Your Tech Career with L7 Solutions! L7 Solutions, a leading IT and cybersecurity provider, is seeking a skilled IT Support Technician to deliver top-tier technical ...

OneSpaWorld

IT Support Specialist

Miami, FL · On-site

IT Support Specialist The Company One Spa World is a worldwide provider and innovator in the fields of beauty, wellness, rejuvenation and transformation across the globe on cruise ships and on land.

Prime Vacations

IT SUPPORT SPECIALIST

Bradenton, FL · On-site

IT Support Specialist Purpose Delivers day-to-day end-user IT support across assigned OpCos and offices -- resolving hardware, software, and access issues quickly so employees can stay productive.

L7 Solutions

IT Support Escalation

Fort Lauderdale, FL · On-site

$55K - $65K/yr

IT Support Escalation - Solve Complex IT Challenges at L7 Solutions! L7 Solutions, a leader in IT and cybersecurity, is seeking an experienced IT Support Escalation to handle advanced technical ...

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All JobsTech Support JobsTech Support Jobs in Florida

Tech Support information

See Florida salary details

$20.2K

$32.5K

$49.3K

How much do tech support jobs pay per year?

As of Jul 22, 2026, the average yearly pay for tech support in Florida is $32,492.00, according to ZipRecruiter salary data. Most workers in this role earn between $28,000.00 and $35,100.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Tech Support professionals and how can they be managed?

Tech Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, communicating effectively with users of varying technical backgrounds, and managing multiple support requests simultaneously. Success in this role typically involves staying organized, maintaining patience, and developing strong problem-solving skills. Collaborating with team members and documenting solutions can help resolve issues more efficiently and improve the overall customer experience.

What are tech support specialists?

Tech support specialists are professionals who assist users in resolving technical issues with hardware, software, or network systems. They provide guidance by troubleshooting problems, answering questions, and offering solutions via phone, email, chat, or in person. Their goal is to ensure that technology functions smoothly for individuals or organizations by addressing technical challenges promptly and efficiently.

What jobs pay 4000 a week without a degree?

Tech support roles typically do not pay $4,000 a week without specialized skills or certifications. High-paying jobs in this field usually require experience, technical knowledge, or certifications such as CompTIA or Cisco. For higher earnings, roles like network administrators or cybersecurity specialists may reach that level with experience, but they often require relevant training or certifications.

What Are the Qualifications to Get a Job in Tech Support?

The qualifications for jobs in technical or tech support vary but typically include a high school diploma and experience with repairing technology and customer service. Some companies may prefer candidates with a bachelor’s degree in computer science or certification in a specific type of software or hardware. Others may provide on-the-job training in their system. Technical or tech support jobs typically involve helping a company with issues that come up in its internal system or assisting individuals with problems. Duties frequently involve using helpdesk software, checking on system operations, explaining technical processes to users, and tracking issues to identify faults with software or hardware.

Is AI replacing tech support?

AI is increasingly used in tech support to handle routine inquiries and troubleshoot common issues, allowing support agents to focus on more complex problems. However, human tech support specialists are still essential for personalized assistance, complex diagnostics, and customer relationship management. AI tools often complement rather than replace human roles in tech support environments.

What does a tech support job involve?

A tech support job involves assisting users with hardware, software, and network issues, often through phone, email, or chat. It requires troubleshooting skills, knowledge of operating systems and common applications, and may involve documenting problems and solutions. Technical certifications and good communication skills are often beneficial for this role.

What are the key skills and qualifications needed to thrive as a Tech Support specialist, and why are they important?

To thrive as a Tech Support specialist, you need a solid understanding of computer systems, troubleshooting techniques, and common operating systems, typically supported by relevant IT certifications or coursework. Familiarity with ticketing systems, remote desktop software, and diagnostic tools is often required. Exceptional communication skills, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills ensure timely, accurate support and contribute to positive user experiences and organizational efficiency.

What is the role of a tech support?

A tech support professional assists users with troubleshooting hardware and software issues, providing technical guidance to resolve problems. They often use diagnostic tools, communicate clearly, and may hold certifications like CompTIA A+ to ensure effective support in various IT environments.

What is the difference between Tech Support vs Help Desk Technician?

AspectTech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ are common
Work EnvironmentOn-site or remote; troubleshooting hardware/software issues for end-usersOn-site or remote; providing technical assistance and support to users
Employer & Industry UsageIT companies, tech support firms, corporate IT departmentsIT service providers, corporate IT, government agencies

Both roles involve assisting users with technical issues, often requiring similar certifications and working in comparable environments. The main difference lies in scope: Tech Support may handle more complex technical problems, while Help Desk Technicians focus on user support and issue resolution.

More about Tech Support jobs
What are the most commonly searched types of Tech Support jobs in Florida? The most popular types of Tech Support jobs in Florida are:
What are popular job titles related to Tech Support jobs in Florida? For Tech Support jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Tech Support jobs in Florida look for? The top searched job categories for Tech Support jobs in Florida are:
What cities in Florida are hiring for Tech Support jobs? Cities in Florida with the most Tech Support job openings:
Tech Support jobs near you
Infographic showing various Tech Support job openings in Florida as of July 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 89% In-person, and 11% Hybrid job distribution, with an average salary of $32,492 per year, or $15.6 per hour.

Technology Support Coordinator

SMART TECH SKILLS LLC

Tallahassee, FL • On-site

Full-time

Posted 7 days ago

Job description

Benefits:
  • Competitive salary

Location
Onsite: Pompano, FL
Experience Level
Senior Level (5 or more years of relevant experience)
Role Overview
The IT Support Operations Supervisor is responsible for overseeing daily support operations, ensuring the timely resolution of incidents, service requests, and system issues across a multi-platform environment. This role provides leadership to support teams, serves as the primary escalation point for complex issues, and collaborates with IT leadership to drive operational improvements. The position focuses on service quality, team performance, customer satisfaction, and continuous process enhancement while maintaining adherence to service level agreements.
Key Responsibilities
IT Support Operations & Service Delivery
  • Manage the day-to-day activities of the IT support team, including work prioritization, task assignment, and workload balancing
  • Monitor service requests, incidents, and operational trends to ensure efficient service delivery
  • Ensure timely resolution of support tickets and adherence to established service level agreements
  • Serve as the primary escalation point for complex customer service and technical support issues
Team Leadership & Staff Development
  • Lead, mentor, and support IT support specialists and technical staff
  • Monitor team performance and provide coaching, guidance, and training
  • Foster a customer-focused culture centered on operational excellence and service quality
  • Support employee development and knowledge-sharing initiatives
Process Improvement & Quality Assurance
  • Analyze support processes and workflows to identify opportunities for increased efficiency
  • Collaborate with IT leadership to implement service improvements and operational enhancements
  • Conduct quality assurance reviews of customer incidents and support activities
  • Maintain and improve knowledge base documentation and support procedures
Incident Management & Customer Support
  • Coordinate with technical teams to ensure prompt response and resolution of incidents
  • Monitor trends, recurring issues, and potential service risks, including security-related concerns
  • Support change management and incident escalation processes
  • Ensure effective communication with customers and stakeholders throughout issue resolution
Asset & Operations Management
  • Assist with inventory tracking and asset management activities for the IT department
  • Maintain operational documentation, performance metrics, and reporting
  • Track support trends and prepare reports for management review
Audiovisual & Remote Site Support
  • Coordinate audiovisual equipment setup and support for meetings and events
  • Provide video conferencing support and troubleshooting
  • Travel to remote locations to provide onsite technical assistance as required
Required Qualifications
  • Associate’s or Bachelor’s degree in Computer Science, Information Systems, or a related field, or equivalent work experience
  • 5 or more years of IT operations, technical support, or computer operations experience
  • Experience supporting multi-platform technology environments
  • Experience leading teams, projects, or service desk operations
  • Experience using ticketing systems to manage incidents, service requests, and support trends
  • Strong technical troubleshooting skills across hardware, software, and user support environments
  • Understanding of help desk processes and IT service management principles
  • Strong organizational, time-management, and prioritization skills
  • Ability to work effectively under pressure and manage multiple competing priorities
  • Ability to lift up to 50 pounds
Preferred Qualifications
  • Experience supervising service desk or desktop support teams
  • Experience with service level agreement (SLA) management and reporting
  • Experience supporting audiovisual and video conferencing technologies
  • Familiarity with ITIL-based service management practices
  • Experience supporting enterprise or government environments
Core Skills & Attributes
  • Strong leadership and team development capabilities
  • Excellent customer service and stakeholder management skills
  • Strong analytical and problem-solving abilities
  • Ability to make sound decisions in fast-paced environments
  • Strong verbal and written communication skills
  • Attention to detail and commitment to service quality
  • Ability to work independently and collaboratively
  • Accountability, professionalism, and operational ownership
  • Continuous improvement mindset focused on efficiency and user satisfaction
  • Adaptability and flexibility in dynamic technical environments