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Tech Support Jobs in Florida (NOW HIRING)

Trulieve

IT Support Tech

Tallahassee, FL · On-site

$19.50 - $26.50/hr

No Job Title: IT Support Technician Department: Information Technology Reports to: Technology Operations Supervisor FLSA Status: Exempt Role Summary The IT Support Technician provides technical ...

Trulieve

IT Support Tech

Tallahassee, FL

$19.50 - $26.50/hr

IT Support Technician Department:Information Technology Reports to:Technology Operations Supervisor FLSA Status:Exempt Role Summary The IT Support Technician provides technical assistance and hands ...

Trulieve

IT Support Tech

Clearwater, FL · On-site

$19 - $26/hr

IT Support Technician Department:Information Technology Reports to:Technology Operations Supervisor Location: Clearwater, FL FLSA Status:Exempt Role Summary The IT Support Technician provides ...

Genie IT Services

IT Support Technician

Saint Petersburg, FL · On-site

$20.50 - $28.25/hr

The IT Support Technician will handle helpdesk and network support tickets, ensuring effective communication and documentation throughout the troubleshooting process. Responsibilities : • IT ...

New

Keiki Enterprises LLC

IT Support Tech

Doral, FL · On-site

$45K - $60K/yr

Job Posting: IT Support Technician Who We Are: DSignage provides digital signage, conference room, and audio solutions to clients in healthcare, retail, and corporate environments that increase ...

Keiki Enterprises LLC

IT Support Tech

Doral, FL · On-site

$45K - $60K/yr

Job Posting: IT Support Technician Who We Are: DSignage provides digital signage, conference room, and audio solutions to clients in healthcare, retail, and corporate environments that increase ...

916 Foods OPS LLC

Be Seen First

Tech Support Agent

Vero Beach, FL · On-site

$20 - $21/hr

IT Support Technician with proven expertise in hardware and software installation, network infrastructure setup, and end-to-end troubleshooting. Demonstrates a strong ability to deliver technical ...

New

L7 Solutions

IT Support Technician

Fort Lauderdale, FL · On-site

$42K - $55K/yr

IT Support Technician - Launch Your Tech Career with L7 Solutions! L7 Solutions, a leading IT and cybersecurity provider, is seeking a skilled IT Support Technician to deliver top-tier technical ...

Prime Vacations

IT SUPPORT SPECIALIST

Bradenton, FL · On-site

IT Support Specialist Purpose Delivers day-to-day end-user IT support across assigned OpCos and offices -- resolving hardware, software, and access issues quickly so employees can stay productive.

L7 Solutions

IT Support Technician

Fort Lauderdale, FL · On-site

$42K - $55K/yr

IT Support Technician - Launch Your Tech Career with L7 Solutions! L7 Solutions, a leading IT and cybersecurity provider, is seeking a skilled IT Support Technician to deliver top-tier technical ...

L7 Solutions

IT Support Escalation

Fort Lauderdale, FL · On-site

$55K - $65K/yr

IT Support Escalation - Solve Complex IT Challenges at L7 Solutions! L7 Solutions, a leader in IT and cybersecurity, is seeking an experienced IT Support Escalation to handle advanced technical ...

L7 Solutions

IT Support Escalation

Fort Lauderdale, FL · On-site

$55K - $65K/yr

IT Support Escalation - Solve Complex IT Challenges at L7 Solutions! L7 Solutions, a leader in IT and cybersecurity, is seeking an experienced IT Support Escalation to handle advanced technical ...

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All JobsTech Support JobsTech Support Jobs in Florida

Tech Support information

See Florida salary details

$20.2K

$32.5K

$49.3K

How much do tech support jobs pay per year?

As of Jul 1, 2026, the average yearly pay for tech support in Florida is $32,492.00, according to ZipRecruiter salary data. Most workers in this role earn between $28,000.00 and $35,100.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Tech Support professionals and how can they be managed?

Tech Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, communicating effectively with users of varying technical backgrounds, and managing multiple support requests simultaneously. Success in this role typically involves staying organized, maintaining patience, and developing strong problem-solving skills. Collaborating with team members and documenting solutions can help resolve issues more efficiently and improve the overall customer experience.

What are tech support specialists?

Tech support specialists are professionals who assist users in resolving technical issues with hardware, software, or network systems. They provide guidance by troubleshooting problems, answering questions, and offering solutions via phone, email, chat, or in person. Their goal is to ensure that technology functions smoothly for individuals or organizations by addressing technical challenges promptly and efficiently.

What jobs pay 4000 a week without a degree?

Tech support roles typically do not pay $4,000 a week without specialized skills or certifications. High-paying jobs in this field usually require experience, technical knowledge, or certifications such as CompTIA or Cisco. For higher earnings, roles like network administrators or cybersecurity specialists may reach that level with experience, but they often require relevant training or certifications.

What Are the Qualifications to Get a Job in Tech Support?

The qualifications for jobs in technical or tech support vary but typically include a high school diploma and experience with repairing technology and customer service. Some companies may prefer candidates with a bachelor’s degree in computer science or certification in a specific type of software or hardware. Others may provide on-the-job training in their system. Technical or tech support jobs typically involve helping a company with issues that come up in its internal system or assisting individuals with problems. Duties frequently involve using helpdesk software, checking on system operations, explaining technical processes to users, and tracking issues to identify faults with software or hardware.

Is AI replacing tech support?

AI is increasingly used in tech support to handle routine inquiries and troubleshoot common issues, allowing support agents to focus on more complex problems. However, human tech support specialists are still essential for personalized assistance, complex diagnostics, and customer relationship management. AI tools often complement rather than replace human roles in tech support environments.

What does a tech support job involve?

A tech support job involves assisting users with hardware, software, and network issues, often through phone, email, or chat. It requires troubleshooting skills, knowledge of operating systems and common applications, and may involve documenting problems and solutions. Technical certifications and good communication skills are often beneficial for this role.

What are the key skills and qualifications needed to thrive as a Tech Support specialist, and why are they important?

To thrive as a Tech Support specialist, you need a solid understanding of computer systems, troubleshooting techniques, and common operating systems, typically supported by relevant IT certifications or coursework. Familiarity with ticketing systems, remote desktop software, and diagnostic tools is often required. Exceptional communication skills, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills ensure timely, accurate support and contribute to positive user experiences and organizational efficiency.

What is the role of a tech support?

A tech support professional assists users with troubleshooting hardware and software issues, providing technical guidance to resolve problems. They often use diagnostic tools, communicate clearly, and may hold certifications like CompTIA A+ to ensure effective support in various IT environments.

What is the difference between Tech Support vs Help Desk Technician?

AspectTech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ are common
Work EnvironmentOn-site or remote; troubleshooting hardware/software issues for end-usersOn-site or remote; providing technical assistance and support to users
Employer & Industry UsageIT companies, tech support firms, corporate IT departmentsIT service providers, corporate IT, government agencies

Both roles involve assisting users with technical issues, often requiring similar certifications and working in comparable environments. The main difference lies in scope: Tech Support may handle more complex technical problems, while Help Desk Technicians focus on user support and issue resolution.

More about Tech Support jobs
What are the most commonly searched types of Tech Support jobs in Florida? The most popular types of Tech Support jobs in Florida are:
What are popular job titles related to Tech Support jobs in Florida? For Tech Support jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Tech Support jobs in Florida look for? The top searched job categories for Tech Support jobs in Florida are:
What cities in Florida are hiring for Tech Support jobs? Cities in Florida with the most Tech Support job openings:
Tech Support jobs near you
IT Support Tech

IT Support Tech

Trulieve

Tallahassee, FL • On-site

$19.50 - $26.50/hr

Full-time

PTO

Posted 29 days ago

Trulieve rating

5.5

Company rating: 5.5 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

26th of 29 rated cannabis dispensaries

Job description

If you have an interest in being part of one of the fastest growing industries in the nation in you may consider wanting to work for Trulieve! If you have a desire to help others in need through your efforts, this may be the role for you!
At Trulieve, we strive to bring our patients the relief they need in a product they can trust. Our plants are hand-grown in an environment specially designed to reduce unwanted chemicals and pests, keeping the process as natural as possible at every turn.
Our products are designed to alleviate seizures, severe and persistent muscle spasms, pain, nausea, loss of appetite, and other symptoms associated with serious medical conditions such as cancer.
Our specially trained staff works hand-in-hand with physicians to provide the right products and the correct dosage to ensure patients get the compassionate care they need.
To learn more about our company, please visit our website;
https://www.trulieve.com
Requisition ID: 19751
Remote Work Available: No
Job Title: IT Support Technician
Department: Information Technology
Reports to: Technology Operations Supervisor
FLSA Status: Exempt
Role Summary
The IT Support Technician provides technical assistance and hands-on support to Trulieve locations, ensuring reliable performance of hardware, software, and network systems. This role is critical to maintaining operational efficiency through troubleshooting, maintenance, and technology deployments across facilities and dispensaries. Responsibilities include asset documentation, Level 3 escalation support, and development of SOPs for knowledge transfer. The position works closely with the Technology Operations Supervisor to uphold service standards and drive continuous improvement.
Key Responsibilities
  • Deliver exceptional customer service and technical support to internal employees.
  • Provide on-site and remote IT support for locations nationwide.
  • Respond promptly to support requests via phone, email, or ticketing system.
  • Diagnose and resolve hardware, software, and network issues for desktops, laptops, mobile devices, peripherals, and network equipment.
  • Install, configure, and maintain operating systems, applications, and security tools.
  • Manage user accounts, including password resets and access permissions.
  • Perform routine system maintenance and updates.
  • Document issues, resolutions, and processes in the IT knowledge base.
  • Support IT projects such as upgrades, deployments, and migrations.
  • Ensure compliance with IT policies and security standards.
  • Maintain accurate documentation for managed stores and update during quarterly site visits.
  • Administer Microsoft Azure, Office 365, and related applications.
  • Troubleshoot network-related issues and assist with MDM platform management.
  • Collaborate with IT Service Management to ensure a seamless support experience.
  • Audit and streamline manual software processes and contribute to automation initiatives.
  • Provide innovative solutions for complex technical challenges.
  • Respond to critical technical needs on a 24/7 basis.
  • Travel up to 35% nationwide.

Retail & Store Support:
  • Provide IT support for retail locations, including POS systems, printers, network connectivity, and store-specific applications.
  • Resolve issues impacting store operations quickly to minimize downtime.
  • Coordinate with vendors and internal teams for hardware replacements and repairs.

New Store & Remodel Support:
  • Assist with planning and execution of IT installations for new store openings and remodels.
  • Deploy and configure network equipment, POS systems, workstations, and peripherals.
  • Perform site readiness checks and ensure all IT systems are operational before launch.
  • Document installation processes and maintain accurate inventory of deployed assets.

Skills and Qualifications
Experience:
  • At least 3 years in IT support, help desk, or desktop support roles within an enterprise environment.
  • Ability to make sound, timely decisions in a fast-paced setting.
  • Independent self-starter.

Education & Certifications:
  • Associate's or bachelor's degree in IT, Computer Science, or related field (preferred).
  • Certifications such as CompTIA A+, Network+, Microsoft Role-Based, or ITIL Foundation (preferred).

Technical Skills:
  • Operating Systems: Advanced knowledge of Windows OS and Windows Server; familiarity with macOS and Linux.
  • Microsoft Technologies: Proficiency in Office 365, Azure, Intune, SharePoint, and advanced O365 troubleshooting.
  • Networking: Strong understanding of TCP/IP, VLANs, DNS, DHCP, VPN, and Wi-Fi troubleshooting.
  • Device & Application Support: Hardware/software troubleshooting for desktops, laptops, printers, peripherals, and mobile devices.
  • Systems Administration: Active Directory user management and permissions.
  • Tools: Remote support tools (TeamViewer, Remote Desktop) and ITSM platforms (Zendesk, ServiceNow, ADO).
  • MDM & Legacy Applications: Assist in managing mobile device platforms and legacy systems.

Core Competencies:
  • Customer Service: Communicate clearly and patiently with non-technical users.
  • Problem-Solving: Identify root causes and implement effective solutions.
  • Time Management: Prioritize multiple tickets and meet SLAs.
  • Collaboration: Work effectively with IT teams and cross-functional departments.

Additional Requirements:
  • Must be at least 21 years old and pass Level 2 Background Screening.
  • Willingness to travel up to 35% nationwide.
  • Availability for 24/7 technical support as needed.

Physical Requirements
  • Ability to lift 25 lbs. to a height of five feet and carry up to fifty feet.
  • Ability to climb ladders, kneel, crouch, and reach as needed.
  • Ability to work in varying environmental conditions while wearing PPE.
  • Visual acuity for detailed inspection and computer work.
  • Ability to communicate verbally at conversation levels.

Work Schedule
  • 40+ hours per week with flexible hours based on business needs.
  • Must be available for on-call duties, evenings, weekends, and holidays.

Equal Opportunity Employer Trulieve Supports a Drug Free Workplace
Salary will be commensurate with experience. A comprehensive benefits package including paid time off is offered with this position.
Trulieve provides equal employment opportunities to all employees and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state or local laws.

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