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Tech Support Jobs in Florida (NOW HIRING)

IT Support Technician

Cape Canaveral, FL

$18.25 - $25/hr

IT SUPPORT TECHNICIAN SpaceX is looking for an experienced IT support technician with strong knowledge and experience in world class IT service delivery. Candidates must have experience working in ...

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Role Overview You will be responsible for delivering and supporting Microsoft‐centric environments across multiple client tenants. As a Strategic technology Partner, we wear many hats... and this ...

Job Summary The Manager of IT Support leads the desktop support team and oversees daily IT support operations to ensure reliable technology services across the organization. This role manages ...

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Role Overview You will be responsible for delivering and supporting Microsoft‐centric environments across multiple client tenants. As a Strategic technology Partner, we wear many hats... and this ...

Showing results 41-60

Tech Support information

See Florida salary details

$20.2K

$32.5K

$49.3K

How much do tech support jobs pay per year?

As of Jul 25, 2026, the average yearly pay for tech support in Florida is $32,492.00, according to ZipRecruiter salary data. Most workers in this role earn between $28,000.00 and $35,100.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Tech Support professionals and how can they be managed?

Tech Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, communicating effectively with users of varying technical backgrounds, and managing multiple support requests simultaneously. Success in this role typically involves staying organized, maintaining patience, and developing strong problem-solving skills. Collaborating with team members and documenting solutions can help resolve issues more efficiently and improve the overall customer experience.

What are tech support specialists?

Tech support specialists are professionals who assist users in resolving technical issues with hardware, software, or network systems. They provide guidance by troubleshooting problems, answering questions, and offering solutions via phone, email, chat, or in person. Their goal is to ensure that technology functions smoothly for individuals or organizations by addressing technical challenges promptly and efficiently.

What jobs pay 4000 a week without a degree?

Tech support roles typically do not pay $4,000 a week without specialized skills or certifications. High-paying jobs in this field usually require experience, technical knowledge, or certifications such as CompTIA or Cisco. For higher earnings, roles like network administrators or cybersecurity specialists may reach that level with experience, but they often require relevant training or certifications.

What Are the Qualifications to Get a Job in Tech Support?

The qualifications for jobs in technical or tech support vary but typically include a high school diploma and experience with repairing technology and customer service. Some companies may prefer candidates with a bachelor’s degree in computer science or certification in a specific type of software or hardware. Others may provide on-the-job training in their system. Technical or tech support jobs typically involve helping a company with issues that come up in its internal system or assisting individuals with problems. Duties frequently involve using helpdesk software, checking on system operations, explaining technical processes to users, and tracking issues to identify faults with software or hardware.

Is AI replacing tech support?

AI is increasingly used in tech support to handle routine inquiries and troubleshoot common issues, allowing support agents to focus on more complex problems. However, human tech support specialists are still essential for personalized assistance, complex diagnostics, and customer relationship management. AI tools often complement rather than replace human roles in tech support environments.

What does a tech support job involve?

A tech support job involves assisting users with hardware, software, and network issues, often through phone, email, or chat. It requires troubleshooting skills, knowledge of operating systems and common applications, and may involve documenting problems and solutions. Technical certifications and good communication skills are often beneficial for this role.

What are the key skills and qualifications needed to thrive as a Tech Support specialist, and why are they important?

To thrive as a Tech Support specialist, you need a solid understanding of computer systems, troubleshooting techniques, and common operating systems, typically supported by relevant IT certifications or coursework. Familiarity with ticketing systems, remote desktop software, and diagnostic tools is often required. Exceptional communication skills, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills ensure timely, accurate support and contribute to positive user experiences and organizational efficiency.

What is the role of a tech support?

A tech support professional assists users with troubleshooting hardware and software issues, providing technical guidance to resolve problems. They often use diagnostic tools, communicate clearly, and may hold certifications like CompTIA A+ to ensure effective support in various IT environments.

What is the difference between Tech Support vs Help Desk Technician?

AspectTech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ are common
Work EnvironmentOn-site or remote; troubleshooting hardware/software issues for end-usersOn-site or remote; providing technical assistance and support to users
Employer & Industry UsageIT companies, tech support firms, corporate IT departmentsIT service providers, corporate IT, government agencies

Both roles involve assisting users with technical issues, often requiring similar certifications and working in comparable environments. The main difference lies in scope: Tech Support may handle more complex technical problems, while Help Desk Technicians focus on user support and issue resolution.

What are the most commonly searched types of Tech Support jobs in Florida? The most popular types of Tech Support jobs in Florida are:
What cities in Florida are hiring for Tech Support jobs? Cities in Florida with the most Tech Support job openings:
Infographic showing various Tech Support job openings in Florida as of July 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 89% In-person, and 11% Hybrid job distribution, with an average salary of $32,492 per year, or $15.6 per hour.
IT Support Specialist

IT Support Specialist

Pomeroy Technologies

Tallahassee, FL • On-site

Temporary

This job post has expired today. Applications are no longer accepted.


Job description

IT Specialist, IT Site Support Eastern US
Purpose:
Deliver world class IT service and support to the employees of Danfoss independent of region, country, or site. Ensure end user satisfaction and business operation by delivering full, end-to-end resolution of incidents and requests. Provide technical support for Danfoss office and manufacturing environments via phone, email, chat, or in-person.
Success Criteria:
  • Achieve goals/targets defined as IT KPIs and Global Service Desk KPIs
  • Resolve Incidents, Service Requests, and other tasks within their deadlines.
  • Good relationship with business partners and co-workers.
  • Show strong performance and development in all planned objectives.
Key Tasks & Responsibilities:
  • Receive, register, and work on user requisitions by Phone, Email and other channels acting as second line support.
  • Responsibility for administration of users, systems and user rights in accordance with Danfoss Standards.
  • Work and follow-up on Incidents, Service Requests, Problems and other tasks that may be assigned
  • Advise, guide and/or instruct users in the usage of products, systems and technology (software & hardware)
  • Ensure proper escalation and handover of cases from second line to the correct expert (third line).
  • Provide general local on-site and hands-on IT support at our facility in Tallahassee, FL, also assisting in the resolution of IT infrastructure incidents.
  • Identify errors and use root cause analysis to deliver high quality IT solutions, create high quality documentation of systems, processes, and error resolutions
  • Ensure compliance with security policies as described in Danfoss Corporate Standards as related to PC clients, and other Danfoss IT systems and report any breaches to Danfoss Security

Required Competencies:
  • Exceptional Service and Customer mind-set
  • Problem Solver / Good troubleshooting skills
  • Good communication skills
  • Ability to work in a global and ever-changing environment
  • Able to work independently but also a good team player
  • Self-driven and able to take ownership of tasks and see them through to completion
  • In-depth understanding of PC architecture and basic understanding of IT infrastructure concepts
  • Technical experience supporting users globally in second line support.
  • Technical experience supporting IT hardware and software including but not limited to Microsoft products and solutions such as Windows OS, Office and Outlook in a Microsoft Exchange environment, Teams, Cisco Unified Communications, Mobile Management solutions, network connectivity and infrastructure.

Education & Experience
  • 2-year degree in IT related field (required)
    OR
  • 2-3 years of experience (required)
  • Bachelors degree in IT related field (preferred)

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