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Tech Support Jobs in Florida (NOW HIRING)

Ransom Everglades

IT Support Specialist

Miami, FL · On-site

The IT Support Specialist assists computer users by answering questions, resolving technical issues, maintaining the school's software and computer equipment, and facilitating operational procedures ...

OneArc

IT Support Specialist

Orlando, FL

As an IT Support Specialist based out of our Orlando, FL office, you will be a key player on this team, directly impacting employee productivity and satisfaction across the business. Key ...

Rose Paving

IT Support Specialist

Sunrise, FL · On-site

$60K - $65K/yr

As the primary onsite IT support resource, you'll work closely with remote IT leadership and IT staff (including a Security Analyst, Sr. Network Engineer, Systems Administrators, and Dynamics 365 CRM ...

OneArc

IT Support Specialist

Orlando, FL · On-site

As an IT Support Specialist based out of our Orlando, FL office, you will be a key player on this team, directly impacting employee productivity and satisfaction across the business. Key ...

UMI Stone/Opustone

IT Support Technician

Naples, FL

$20 - $27.50/hr

POSITION OVERVIEW Job Summary The IT Support Technician II serves as the primary on-site technical support resource for the Naples location, providing day-to-day support for end users, devices, and ...

Apex Informatics

IT Support Technician

Ocoee, FL · On-site

$19 - $26/hr

Title: IT Support Technician Location: Ocoee, FL Position Summary We are seeking a skilled Customer Support Technician to join our IT team. This role provides both in-person and remote technical ...

UMI Stone/Opustone

IT Support Technician

Naples, FL · On-site

$20 - $27.50/hr

  • Dental

  • Vision

  • Life

POSITION OVERVIEW Job Summary The IT Support Technician II serves as the primary on-site technical support resource for the Naples location, providing day-to-day support for end users, devices, and ...

Careerxchange

IT Support Specialist

Doral, FL

Position: IT Support Specialist Location : Miami, FL 33172 (Onsite) Job Type: Full-Time Schedule: Wednesday - Saturday (12 hour shifts) Job Summary Our client is a global telecommunications company ...

New

Supercom

Monitoring Tech Support Specialist

Miami, FL · On-site

$38K - $42K/yr

Description SuperCom is seeking an enthusiastic, collaborative, and highly motivated Monitoring Tech Support Specialist to join our 24/7 monitoring and support center. We are looking for someone who ...

Parsons

IT Support Tech

Miami, FL

$22.93 - $40.14/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

In this role you will get to support the Project Manager on various IT projects that enhance the fabric of our community. What You'll Be Doing: * Provides analytical and IT technical support remotely ...

Parsons Corporation

IT Support Tech

Miami, FL · On-site

$22.93 - $40.14/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

In this role you will get to support the Project Manager on various IT projects that enhance the fabric of our community. What You'll Be Doing: * Provides analytical and IT technical support remotely ...

Adena Corporation

IT Support Technician

Lakeland, FL · On-site

$20 - $27.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Adena Corporation is seeking an IT Support Technician to join our team in Lakeland, Florida. As the primary on-site IT resource for our main Florida office, this position provides hands-on technical ...

SpaceX

IT Support Technician

Cape Canaveral, FL · On-site

$18.25 - $25/hr

IT SUPPORT TECHNICIAN SpaceX is looking for an experienced IT support technician with strong knowledge and experience in world class IT service delivery. Candidates must have experience working in ...

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All JobsTech Support JobsTech Support Jobs in Florida

Tech Support information

See Florida salary details

$20.2K

$32.5K

$49.3K

How much do tech support jobs pay per year?

As of Aug 15, 2026, the average yearly pay for tech support in Florida is $32,492.00, according to ZipRecruiter salary data. Most workers in this role earn between $28,000.00 and $35,100.00 per year, depending on experience, location, and employer.

What is the job of a tech support?

A tech support professional assists users with troubleshooting hardware and software issues, providing technical guidance to resolve problems. They often use diagnostic tools, communicate solutions clearly, and may work in help desks or support centers, sometimes requiring certifications like CompTIA A+.

What are some common challenges faced by tech support professionals and how can they be managed?

Tech Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, communicating effectively with users of varying technical backgrounds, and managing multiple support requests simultaneously. Success in this role typically involves staying organized, maintaining patience, and developing strong problem-solving skills. Collaborating with team members and documenting solutions can help resolve issues more efficiently and improve the overall customer experience.

What is a tech support specialist?

Tech support specialists are professionals who assist users in resolving technical issues with hardware, software, or network systems. They provide guidance by troubleshooting problems, answering questions, and offering solutions via phone, email, chat, or in person. Their goal is to ensure that technology functions smoothly for individuals or organizations by addressing technical challenges promptly and efficiently.

What are the qualifications to get a job in tech support?

The qualifications for jobs in technical or tech support vary but typically include a high school diploma and experience with repairing technology and customer service. Some companies may prefer candidates with a bachelor’s degree in computer science or certification in a specific type of software or hardware. Others may provide on-the-job training in their system. Technical or tech support jobs typically involve helping a company with issues that come up in its internal system or assisting individuals with problems. Duties frequently involve using helpdesk software, checking on system operations, explaining technical processes to users, and tracking issues to identify faults with software or hardware.

What are the key skills and qualifications needed to thrive as a tech support specialist, and why are they important?

To thrive as a Tech Support specialist, you need a solid understanding of computer systems, troubleshooting techniques, and common operating systems, typically supported by relevant IT certifications or coursework. Familiarity with ticketing systems, remote desktop software, and diagnostic tools is often required. Exceptional communication skills, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills ensure timely, accurate support and contribute to positive user experiences and organizational efficiency.

What is the difference between Tech Support vs Help Desk Technician?

AspectTech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ are common
Work EnvironmentOn-site or remote; troubleshooting hardware/software issues for end-usersOn-site or remote; providing technical assistance and support to users
Employer & Industry UsageIT companies, tech support firms, corporate IT departmentsIT service providers, corporate IT, government agencies

Both roles involve assisting users with technical issues, often requiring similar certifications and working in comparable environments. The main difference lies in scope: Tech Support may handle more complex technical problems, while Help Desk Technicians focus on user support and issue resolution.

More about Tech Support jobs

What are the most commonly searched types of Tech Support jobs in Florida?

The most popular types of Tech Support jobs in Florida are:

What are popular job titles related to Tech Support jobs in Florida?

For Tech Support jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Tech Support jobs in Florida look for?

The top searched job categories for Tech Support jobs in Florida are:

What cities in Florida are hiring for Tech Support jobs?

Cities in Florida with the most Tech Support job openings:

Tech Support jobs near you
Infographic showing various Tech Support job openings in Florida as of August 2026, with employment types broken down into 81% Full Time, 13% Part Time, and 6% Contract. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $32,492 per year, or $15.6 per hour.

IT Support Specialist

Ransom Everglades

Miami, FL • On-site

Other

Re-posted yesterday

Job description

The IT Support Specialist assists computer users by answering questions, resolving technical issues, maintaining the school's software and computer equipment, and facilitating operational procedures by creating and supporting data-driven processes within the school's campus information systems. This position works closely with other members of the Technology Department to ensure each issue is thoroughly resolved and all components are operational.
Essential Duties
  • Serve as the first line of response for incoming queries and issues related to laptops, software, and other hardware supporting the school.
  • Provide prompt response and follow-up to students, faculty, and staff seeking technical assistance through a ticketing system, walk-up, phone, or email.
  • Manage multiple support tickets concurrently, including troubleshooting technical issues, diagnosing and repairing faults, speaking with students/faculty/staff to quickly identify root causes, and providing timely, accurate customer feedback.
  • Support the upkeep of the school's 1:1 laptop program.
  • Build a knowledge base of common support resolutions for users to refer to for help.
  • Maintain statistics and dashboard reporting of the Help Desk ticketing system.
  • Perform the necessary imaging of faculty and student laptops and deliver the computers promptly.
  • Replace and repair necessary parts within the laptop program.
  • Monitor outstanding problems and devise resolution methods; consult 3rd-party software and hardware vendors for resolution and replacement.
  • Conduct end-user training on IT capabilities as needed.
  • Assist other members of the Technology Services Department with requests and projects.
  • Work across campuses/departments in support of a "one school" approach to technology support and integration.
  • Contribute to the daily maintenance and operation of the school's infrastructure.
  • Promote ethical and responsible use of technology for all school users.
  • Comply with state, local, and federal laws, rules, and regulations.
  • Performs other duties as assigned and assists other IT support team members with their work during busy periods.

  • Bachelor's degree in Information Technology, Computer Science, or related field.
  • Excellent problem-solving and communication skills.
  • Ability to prioritize tasks and work independently or as part of a team.
  • Customer-focused attitude with patience and professionalism.
  • Ability to work in a high-paced, complex environment dealing with a wide variety of challenges, deadlines, and a varied and diverse array of contacts.
  • Self-motivated, customer-oriented, and committed to upholding the ideas of Ransom Everglades School.

Performance Factors
Attendance and Dependability: The employee can be depended on to report to work at the scheduled time and is seldom absent from work. Employee can be depended upon to complete work in a timely, accurate, and thorough manner and is conscientious about assignments.
Communication and Contact: The employee communicates effectively both verbally and in writing with superiors, colleagues, and individuals inside and outside the School.
Relationships with Others: The employee works effectively and relates well with others, including superiors, colleagues, and individuals inside and outside of the School. The employee exhibits a professional manner in dealing with others and works to maintain constructive working relationships.

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