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Tech Support Jobs in Florida (NOW HIRING)

OneArc

IT Support Specialist

Orlando, FL

As an IT Support Specialist based out of our Orlando, FL office, you will be a key player on this team, directly impacting employee productivity and satisfaction across the business. Key ...

Apex Informatics

IT Support Technician

Ocoee, FL · On-site

$19 - $26/hr

Title: IT Support Technician Location: Ocoee, FL Position Summary We are seeking a skilled Customer Support Technician to join our IT team. This role provides both in-person and remote technical ...

Rose Paving

IT Support Specialist

Sunrise, FL · On-site

$60K - $65K/yr

As the primary onsite IT support resource, you'll work closely with remote IT leadership and IT staff (including a Security Analyst, Sr. Network Engineer, Systems Administrators, and Dynamics 365 CRM ...

OneArc

IT Support Specialist

Orlando, FL · On-site

As an IT Support Specialist based out of our Orlando, FL office, you will be a key player on this team, directly impacting employee productivity and satisfaction across the business. Key ...

UMI Stone/Opustone

IT Support Technician

Naples, FL · On-site

$20 - $27.50/hr

POSITION OVERVIEW Job Summary The IT Support Technician II serves as the primary on-site technical support resource for the Naples location, providing day-to-day support for end users, devices, and ...

UMI Stone/Opustone

IT Support Technician

Naples, FL

$20 - $27.50/hr

POSITION OVERVIEW Job Summary The IT Support Technician II serves as the primary on-site technical support resource for the Naples location, providing day-to-day support for end users, devices, and ...

Careerxchange

IT Support Specialist

Doral, FL

Position: IT Support Specialist Location : Miami, FL 33172 (Onsite) Job Type: Full-Time Schedule: Wednesday - Saturday (12 hour shifts) Job Summary Our client is a global telecommunications company ...

New

Supercom

Monitoring Tech Support Specialist

Miami, FL · On-site

$38K - $42K/yr

Description SuperCom is seeking an enthusiastic, collaborative, and highly motivated Monitoring Tech Support Specialist to join our 24/7 monitoring and support center. We are looking for someone who ...

Parsons

IT Support Tech

Miami, FL

$22.93 - $40.14/hr

In this role you will get to support the Project Manager on various IT projects that enhance the fabric of our community. What You'll Be Doing: * Provides analytical and IT technical support remotely ...

Parsons Corporation

IT Support Tech

Miami, FL · On-site

$22.93 - $40.14/hr

In this role you will get to support the Project Manager on various IT projects that enhance the fabric of our community. What You'll Be Doing: * Provides analytical and IT technical support remotely ...

Adena Corporation

IT Support Technician

Lakeland, FL · On-site

$20 - $27.50/hr

Adena Corporation is seeking an IT Support Technician to join our team in Lakeland, Florida. As the primary on-site IT resource for our main Florida office, this position provides hands-on technical ...

Parsons Services Company

IT Support Tech

Miami, FL · On-site

$22.93 - $40.14/hr

In this role you will get to support the Project Manager on various IT projects that enhance the fabric of our community. What You'll Be Doing: * Provides analytical and IT technical support remotely ...

New

SpaceX

IT Support Technician

Cape Canaveral, FL · On-site

$18.25 - $25/hr

IT SUPPORT TECHNICIAN SpaceX is looking for an experienced IT support technician with strong knowledge and experience in world class IT service delivery. Candidates must have experience working in ...

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All JobsTech Support JobsTech Support Jobs in Florida

Tech Support information

See Florida salary details

$20.2K

$32.5K

$49.3K

How much do tech support jobs pay per year?

As of Aug 16, 2026, the average yearly pay for tech support in Florida is $32,492.00, according to ZipRecruiter salary data. Most workers in this role earn between $28,000.00 and $35,100.00 per year, depending on experience, location, and employer.

What is a tech support specialist?

Tech support specialists are professionals who assist users in resolving technical issues with hardware, software, or network systems. They provide guidance by troubleshooting problems, answering questions, and offering solutions via phone, email, chat, or in person. Their goal is to ensure that technology functions smoothly for individuals or organizations by addressing technical challenges promptly and efficiently.

What are the qualifications to get a job in tech support?

The qualifications for jobs in technical or tech support vary but typically include a high school diploma and experience with repairing technology and customer service. Some companies may prefer candidates with a bachelor’s degree in computer science or certification in a specific type of software or hardware. Others may provide on-the-job training in their system. Technical or tech support jobs typically involve helping a company with issues that come up in its internal system or assisting individuals with problems. Duties frequently involve using helpdesk software, checking on system operations, explaining technical processes to users, and tracking issues to identify faults with software or hardware.

What are the key skills and qualifications needed to thrive as a tech support specialist, and why are they important?

To thrive as a Tech Support specialist, you need a solid understanding of computer systems, troubleshooting techniques, and common operating systems, typically supported by relevant IT certifications or coursework. Familiarity with ticketing systems, remote desktop software, and diagnostic tools is often required. Exceptional communication skills, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills ensure timely, accurate support and contribute to positive user experiences and organizational efficiency.

What are some common challenges faced by tech support professionals and how can they be managed?

Tech Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, communicating effectively with users of varying technical backgrounds, and managing multiple support requests simultaneously. Success in this role typically involves staying organized, maintaining patience, and developing strong problem-solving skills. Collaborating with team members and documenting solutions can help resolve issues more efficiently and improve the overall customer experience.

What is the difference between Tech Support vs Help Desk Technician?

AspectTech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ are common
Work EnvironmentOn-site or remote; troubleshooting hardware/software issues for end-usersOn-site or remote; providing technical assistance and support to users
Employer & Industry UsageIT companies, tech support firms, corporate IT departmentsIT service providers, corporate IT, government agencies

Both roles involve assisting users with technical issues, often requiring similar certifications and working in comparable environments. The main difference lies in scope: Tech Support may handle more complex technical problems, while Help Desk Technicians focus on user support and issue resolution.

What is the job of a tech support?

A tech support professional assists users with troubleshooting hardware and software issues, providing technical guidance to resolve problems. They often use diagnostic tools, communicate solutions clearly, and may work in help desks or support centers, sometimes requiring certifications like CompTIA A+.
More about Tech Support jobs

What are the most commonly searched types of Tech Support jobs in Florida?

The most popular types of Tech Support jobs in Florida are:

What are popular job titles related to Tech Support jobs in Florida?

For Tech Support jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Tech Support jobs in Florida look for?

The top searched job categories for Tech Support jobs in Florida are:

What cities in Florida are hiring for Tech Support jobs?

Cities in Florida with the most Tech Support job openings:

Tech Support jobs near you
Infographic showing various Tech Support job openings in Florida as of August 2026, with employment types broken down into 81% Full Time, 13% Part Time, and 6% Contract. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $32,492 per year, or $15.6 per hour.

IT Support Specialist

BAE Systems OneArc USA, Inc

Orlando, FL • On-site

Other

Posted 26 days ago

Job description

Location: Orlando, FL

Business Unit: BAE Systems — OneArc


About the Role

At BAE Systems OneArc, our IT Support team provides the technology and process to restore balance in the universe so that our teams are enabled to get their jobs done efficiently.

The team is accountable for user onboarding and offboarding, Identity, Device, and Access Management (IDAM), end-user device provisioning, maintaining our asset register, first-line software/hardware troubleshooting, and license management. Crucially, this team plays a frontline role in keeping our organization secure and compliant.

As an IT Support Specialist based out of our Orlando, FL office, you will be a key player on this team, directly impacting employee productivity and satisfaction across the business.


Key Responsibilities

  • Hardware & Device Management: Provision, configure, and maintain end-user devices (desktops, laptops, and accessories), including handling planned and unplanned hardware refreshes.
  • Access & Identity Management: Ensure colleagues receive prompt, approved access to company resources, software, and licenses.
  • Onboarding & Offboarding: Seamlessly transition new hires into the company and manage secure offboarding workflows.
  • Asset Tracking & Compliance: Own and maintain the IT equipment asset register and software licenses, ensuring full regulatory and corporate compliance.
  • First-Line Troubleshooting: Resolve daily technical issues across hardware, operating systems, and applications using basic system design knowledge.
  • Event & Trade Show Support: Provide technical setup and support for company trade shows and events as needed.
  • Documentation & Automation: Create user-facing FAQs/knowledge base articles to promote self-service, and actively identify repetitive tasks that can be automated.


Core Objectives

  • Delight the User: Create a positive, helpful environment that makes colleagues glad they reached out.
  • Swift Resolution: Solve problems quickly, effectively, and politely.
  • Fiscal Responsibility: Treat OneArc’s resources and budget as if they were your own.
  • Security & Compliance: Keep our environment secure and compliant at all times.


Skills & Qualifications

Technical Proficiencies

  • Operating Systems: Deep understanding of Windows 11 Professional and macOS (Tahoe and above).
  • Hardware: Strong knowledge of laptop and desktop hardware, configuration, and troubleshooting.
  • Networking Fundamentals: Solid grasp of core office networking concepts, including DHCP, DNS, Routing, WLAN, and VPNs.
  • System Design: Foundational knowledge of IT systems to aid in root-cause analysis.


Mindset & Soft Skills

  • Customer-Centric: Friendly, approachable, and always eager to help users resolve their issues.
  • Agile & Blameless: Learns openly from mistakes and fosters a collaborative environment.
  • Critical Thinking: Calm under pressure; capable of driving incidents to resolution and suggesting systemic improvements to prevent repeat issues.
  • Efficiency-Driven: Constantly looking for ways to streamline and automate manual tasks.


Education & Experience

  • Experience: 2+ years of experience as an IT Support Specialist, Helpdesk Engineer, or similar technical role.
  • Education: BA/BSc in Information Technology, Computer Science, or a related field is preferred (or equivalent practical experience).


Work Environment & Additional Attributes

  • Location: Based on-site in Orlando, FL. (Possibility for hybrid after probation period) 
  • Travel: Occasional travel may be required (e.g., for trade shows or site support).
  • Traits: Innovative, detail-oriented, creative, and thrives in a fast-paced technology environment.