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Tech Support Jobs in Seattle, WA (NOW HIRING)

Rivet Industries

IT Support Technician

San Jose, CA · On-site

$65K - $85K/yr

C. 1324b(a)(3). Summary The IT Support Technician at Rivet is the operational backbone of our internal technology environment. You are the first line of response when systems go down, machines need ...

Revel Staffing

IT Support Supervisor

Bellevue, WA · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

Revel Staffing

IT Support Supervisor

Tacoma, WA · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

Verus Aerospace

IT Support Specialist

Tacoma, WA · On-site

$80K - $100K/yr

Position Summary The Technical Support Representative provides frontline IT support in a Windows and Office 365 GCC High hybrid environment, ensuring reliable, secure, and compliant operations for ...

BDA

Global IT Support Manager

Woodinville, WA

Global IT Support Manager - IT Operations & Infrastructure Global Support Leadership | Zero-Touch Operations | AI-Driven Experience | Digital Workplace Architecture Location Requirement: This role is ...

OpenAI

IT Support Specialist

Seattle, WA · On-site

As an IT Support Specialist, you will be the first point of contact for troubleshooting hardware, software, and network issues, while also managing vendor relationships and improving IT processes.

OpenAI

IT Support Specialist

Seattle, WA · On-site

About the Team The IT Services and Support team is responsible for providing seamless, efficient, and reliable IT solutions across the organization. We handle frontline IT support, manage vendor ...

ICONIX Waterworks

IT Support Analyst

Snohomish, WA

$28 - $33.50/hr

* Works as a team member with other IT Support staff on our end users with software, hardware, network issues and troubleshooting resolutions * Takes responsibility and is accountable for support ...

ICONIX Waterworks

IT Support Analyst

Snohomish, WA · On-site

$28 - $33.50/hr

Works as a team member with other IT Support staff on our end users with software, hardware, network issues and troubleshooting resolutions * Takes responsibility and is accountable for support ...

ICONIX Waterworks

IT Support Analyst

Snohomish, WA · On-site

$28 - $33.50/hr

Works as a team member with other IT Support staff on our end users with software, hardware, network issues and troubleshooting resolutions * Takes responsibility and is accountable for support ...

Anthropic

IT Support Engineer

Seattle, WA · On-site

We're seeking an IT Support Engineer who combines deep technical skills with a genuine service mindset and sound judgment. Anthropic is growing fast, and our IT operations need to keep pace. That ...

ICONIX Waterworks

IT Support Analyst

Snohomish, WA · On-site

$28 - $33.50/hr

Works as a team member with other IT Support staff on our end users with software, hardware, network issues and troubleshooting resolutions * Takes responsibility and is accountable for support ...

Impinj

IT Support Analyst

Seattle, WA · On-site

$63K - $90K/yr

The IT Support Analyst provides virtual and in-person support to users for technology-related issues concerning hardware, software applications, and the network environment, serving as the initial ...

Vimly

IT Support Analyst II

Seattle, WA · On-site

$55K - $65K/yr

Position Title: IT Support Analyst II (Full Time / Non-Exempt) Who'll You Report To: Sr. Director, IT and Security Vimly is looking for an experienced IT Support Analyst II to provide reliable ...

Vimly

IT Support Analyst II

Seattle, WA · On-site

$55K - $65K/yr

Position Title: IT Support Analyst II (Full Time / Non-Exempt) Who'll You Report To: Sr. Director, IT and Security Vimly is looking for an experienced IT Support Analyst II to provide reliable ...

Vimly Benefit Solutions

IT Support Analyst II

Seattle, WA · On-site

$55K - $65K/yr

Position Title: IT Support Analyst II (Full Time / Non-Exempt) Who'll You Report To: Sr. Director, IT and Security Vimly is looking for an experienced IT Support Analyst II to provide reliable ...

BDA

Global IT Support Manager

Woodinville, WA · On-site

The Global IT Support Manager leads BDA's employee support organization across 30+ locations in AMER, APAC, and EMEA. This leader is accountable for designing and operating a high-performance ...

Brinc Drones Inc

IT Support Specialist

Seattle, WA · On-site

$81K - $90K/yr

We are seeking an IT Support Specialist to build the foundation of our IT Help Desk. You will be leading support for an engineering and manufacturing company, creating processes when none exist, and ...

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All JobsTech Support JobsTech Support Jobs in Seattle, WA

Tech Support information

See Seattle, WA salary details

$30.7K

$49.5K

$75.1K

How much do tech support jobs pay per year?

As of Aug 25, 2026, the average yearly pay for tech support in Seattle, WA is $49,481.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,700.00 and $53,500.00 per year, depending on experience, location, and employer.

What is a tech support specialist?

Tech support specialists are professionals who assist users in resolving technical issues with hardware, software, or network systems. They provide guidance by troubleshooting problems, answering questions, and offering solutions via phone, email, chat, or in person. Their goal is to ensure that technology functions smoothly for individuals or organizations by addressing technical challenges promptly and efficiently.

What are the qualifications to get a job in tech support?

The qualifications for jobs in technical or tech support vary but typically include a high school diploma and experience with repairing technology and customer service. Some companies may prefer candidates with a bachelor’s degree in computer science or certification in a specific type of software or hardware. Others may provide on-the-job training in their system. Technical or tech support jobs typically involve helping a company with issues that come up in its internal system or assisting individuals with problems. Duties frequently involve using helpdesk software, checking on system operations, explaining technical processes to users, and tracking issues to identify faults with software or hardware.

What are the key skills and qualifications needed to thrive as a tech support specialist, and why are they important?

To thrive as a Tech Support specialist, you need a solid understanding of computer systems, troubleshooting techniques, and common operating systems, typically supported by relevant IT certifications or coursework. Familiarity with ticketing systems, remote desktop software, and diagnostic tools is often required. Exceptional communication skills, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills ensure timely, accurate support and contribute to positive user experiences and organizational efficiency.

What are some common challenges faced by tech support professionals and how can they be managed?

Tech Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, communicating effectively with users of varying technical backgrounds, and managing multiple support requests simultaneously. Success in this role typically involves staying organized, maintaining patience, and developing strong problem-solving skills. Collaborating with team members and documenting solutions can help resolve issues more efficiently and improve the overall customer experience.

What is the difference between Tech Support vs Help Desk Technician?

AspectTech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ are common
Work EnvironmentOn-site or remote; troubleshooting hardware/software issues for end-usersOn-site or remote; providing technical assistance and support to users
Employer & Industry UsageIT companies, tech support firms, corporate IT departmentsIT service providers, corporate IT, government agencies

Both roles involve assisting users with technical issues, often requiring similar certifications and working in comparable environments. The main difference lies in scope: Tech Support may handle more complex technical problems, while Help Desk Technicians focus on user support and issue resolution.

What is entry level tech support?

Entry level tech support refers to the initial position in technical support roles, typically requiring minimal prior experience. It involves assisting users with basic hardware, software, and network issues, often using troubleshooting tools and customer service skills. These roles usually require a high school diploma or equivalent and may offer on-the-job training or certifications like CompTIA A+.

What is the job of a tech support?

A tech support professional assists users with troubleshooting hardware and software issues, providing technical guidance and solutions. They often use diagnostic tools, communicate clearly with customers, and may hold certifications like CompTIA A+ to perform their duties effectively.

What skills do I need for tech support?

Tech support professionals need strong communication skills to explain technical issues clearly, along with problem-solving abilities to diagnose and resolve hardware and software problems. Knowledge of operating systems, networking, and common troubleshooting tools is essential, and certifications like CompTIA A+ can enhance credibility and job prospects.
More about Tech Support jobs

What are the most commonly searched types of Tech Support jobs in Seattle, WA?

The most popular types of Tech Support jobs in Seattle, WA are:

What are popular job titles related to Tech Support jobs in Seattle, WA?

For Tech Support jobs in Seattle, WA, the most frequently searched job titles are:

What job categories do people searching Tech Support jobs in Seattle, WA look for?

The top searched job categories for Tech Support jobs in Seattle, WA are:

What cities near Seattle, WA are hiring for Tech Support jobs?

Cities near Seattle, WA with the most Tech Support job openings:

Tech Support jobs near you
Infographic showing various Tech Support job openings in Seattle, WA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $49,481 per year, or $23.8 per hour.

IT Support Technician

Rivet Industries

San Jose, CA • On-site

$65K - $85K/yr

Full-time

PTO

Re-posted 17 days ago

Job description

About Rivet
Rivet is an American company building integrated task systems - fusing hardened hardware with software, sensors, AI, and networking - for industrial workforces and defense personnel. We create capabilities that multiply the effectiveness of every individual and withstand the world's toughest environments.
We serve the people who build, operate, maintain, and defend our way of life. From technicians and engineers to first responders and service members, they embody the hard work, ingenuity, and meritocratic values that drive Western prosperity. Yet too often they are forced to rely on outdated tools that fail under modern pressures. Rivet exists to reset that priority.
At Rivet, you'll join a mission-driven team that fuses disciplines to deliver decisive outcomes where they matter most. Whether shaping our technology, strengthening our partnerships, or building our culture, every role here contributes to equipping the front lines with the modern systems they deserve.
Work Authorization Requirement: Due to the nature of our business and compliance with federal regulations, all candidates must be a "U.S. Person". Upon hire, you will be required to provide documentation verifying your status as a U.S. Citizen, a lawful permanent resident, or a protected individual under 8 U.S.C. 1324b(a)(3).
Summary
The IT Support Technician at Rivet is the operational backbone of our internal technology environment. You are the first line of response when systems go down, machines need to be fielded, or connectivity fails - and at Rivet, those moments cannot wait. This role sits at the intersection of urgency and precision: keeping our team operational so engineers, program managers, and mission-facing personnel can stay focused on what matters. You will own the daily IT support tempo for the organization - resolving user issues quickly, standing up new workstations, and maintaining the network reliability our teams depend on. Success here means zero tolerance for unnecessary downtime, a bias toward action, and the technical competence to solve problems the right way the first time.
Responsibilities
  • Work with the INFOSEC team to manage internal IT support requests - triaging, resolving, and escalating issues with speed and precision
  • Image, configure, and deploy workstations and laptops for new and existing team members
  • Troubleshoot internet and network connectivity issues including LAN/WAN, Wi-Fi, VPN, and DNS
  • Manage user accounts, access provisioning, and password administration via Active Directory / Azure AD
  • Configure and support internal endpoint tools
  • Maintain accurate records and contribute to internal documentation and runbooks
  • Track and manage IT asset inventory through the full hardware lifecycle
  • Enforce IT security policies and best practices across the organization
  • Identify recurring failure points and surface systemic fixes - not just one-off patches

Requirements
  • 1+ years in a help desk, desktop support, or IT support role
  • Hands-on experience with Windows 10/11 and macOS.
  • Working knowledge of TCP/IP networking, DNS, DHCP, and Wi-Fi troubleshooting
  • Experience with Microsoft 365 administration, and remote support tools
  • CompTIA A+ or Network+ certification preferred, or actively pursuing
  • High sense of ownership - you follow through, document clearly, and don't leave problems half-solved
  • This position requires U.S. citizenship due to contract obligations; ability to obtain security clearance

EOE
Compensation may vary within the posted range based on relevant experience, skills, education, and other job-related factors. In addition to base salary, this role may be eligible for equity and other forms of compensation. Eligible employees also receive a competitive benefits package, including unlimited PTO.
Rivet is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable law. Certain roles may require U.S. Person status, security clearance eligibility, or other requirements imposed by law or government contract.

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