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Tech Support Jobs in Renton, WA (NOW HIRING)

Tech Support

Seattle, WA · On-site

$24.50 - $33.50/hr

Diverse Lynx is seeking a Tech Support professional for OptumCare, focusing on security vulnerability remediation. The role involves ensuring compliance with vulnerability SLAs and utilizing tools ...

IT Support Technician

Bellevue, WA · On-site

$24.25 - $33/hr

The IT Support Technician will be responsible for managing internal technology support requests, ensuring network reliability, and resolving user issues to maintain operational efficiency.

New

IT Support Technician

Seattle, WA · On-site

$24.50 - $33.50/hr

ABOUT THE ROLE The IT Support Technician provides timely technical assistance to Filson's corporate, manufacturing, logistics, and retail teams. This role focuses on diagnosing and resolving issues ...

IT Support Technician

Seattle, WA

$24.50 - $33.50/hr

ABOUT THE ROLE The IT Support Technician provides timely technical assistance to Filson's corporate, manufacturing, logistics, and retail teams. This role focuses on diagnosing and resolving issues ...

About the Team The IT Services and Support team is responsible for providing seamless, efficient, and reliable IT solutions across the organization. We handle frontline IT support, manage vendor ...

IT Support Technician

Seattle, WA

$24.50 - $33.50/hr

ABOUT THE ROLE The IT Support Technician provides timely technical assistance to Filson's corporate, manufacturing, logistics, and retail teams. This role focuses on diagnosing and resolving issues ...

Global IT Support Manager - IT Operations & Infrastructure Global Support Leadership | Zero-Touch Operations | AI-Driven Experience | Digital Workplace Architecture Location Requirement: This role is ...

The Global IT Support Manager leads BDA's employee support organization across 30+ locations in AMER, APAC, and EMEA. This leader is accountable for designing and operating a high-performance ...

IT Support Technician

Kent, WA

$24.50 - $33.75/hr

Benefits: medical/dental/vision, 410K, sick, paid holidays, PTO, etc The IT Support Technician I serves as a first point of contact for employees seeking technology support across the company. This ...

We're seeking an IT Support Engineer who combines deep technical skills with a genuine service mindset and sound judgment. Anthropic is growing fast, and our IT operations need to keep pace. That ...

IT Support Specialist

Seattle, WA · Hybrid

$74K - $80K/yr

IT Support Specialist About Us: BlackSky is a real-time intelligence company. We own and operate the world's most advanced space-based intelligence platform and provide customers satellite imagery ...

IT Support Specialist

Seattle, WA · On-site

$74K - $80K/yr

IT Support Specialist About Us: BlackSky is a real-time intelligence company. We own and operate the world's most advanced space-based intelligence platform and provide customers satellite imagery ...

We're seeking an IT Support Engineer who combines deep technical skills with a genuine service mindset and sound judgment. Anthropic is growing fast, and our IT operations need to keep pace. That ...

IT Support Specialist

Seattle, WA · On-site

$81K - $95K/yr

We are seeking an IT Support Specialist to build the foundation of our IT Help Desk. You will be leading support for an engineering and manufacturing company, creating processes when none exist, and ...

They are seeking an experienced Global IT Support Manager to lead worldwide support operations, ensuring a high-performance digital workplace and implementing AI-driven support models.

IT Support Technician

Seattle, WA · On-site

$24.50 - $33.50/hr

Position Purpose The IT Support Technician is the front-line technical support representative to our employees. The Technician works to ensure that First Fed's internal technology assets (desktop ...

Provide IT support for benchtop instruments and laboratory applications * Support GMP/GxP compliant systems * Troubleshoot hardware, software, and laboratory instrumentation issues * Support ...

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Tech Support information

See Renton, WA salary details

$30.4K

$48.9K

$74.2K

How much do tech support jobs pay per year?

As of Jun 11, 2026, the average yearly pay for tech support in Renton, WA is $48,908.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,200.00 and $52,900.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Tech Support professionals and how can they be managed?

Tech Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, communicating effectively with users of varying technical backgrounds, and managing multiple support requests simultaneously. Success in this role typically involves staying organized, maintaining patience, and developing strong problem-solving skills. Collaborating with team members and documenting solutions can help resolve issues more efficiently and improve the overall customer experience.

What are tech support specialists?

Tech support specialists are professionals who assist users in resolving technical issues with hardware, software, or network systems. They provide guidance by troubleshooting problems, answering questions, and offering solutions via phone, email, chat, or in person. Their goal is to ensure that technology functions smoothly for individuals or organizations by addressing technical challenges promptly and efficiently.

What Are the Qualifications to Get a Job in Tech Support?

The qualifications for jobs in technical or tech support vary but typically include a high school diploma and experience with repairing technology and customer service. Some companies may prefer candidates with a bachelor’s degree in computer science or certification in a specific type of software or hardware. Others may provide on-the-job training in their system. Technical or tech support jobs typically involve helping a company with issues that come up in its internal system or assisting individuals with problems. Duties frequently involve using helpdesk software, checking on system operations, explaining technical processes to users, and tracking issues to identify faults with software or hardware.

Is AI replacing tech support?

AI is increasingly used in tech support to handle routine inquiries and troubleshoot common issues, allowing support agents to focus on more complex problems. However, human tech support specialists are still essential for personalized assistance, complex diagnostics, and customer relationship management. AI tools often complement rather than replace human roles in tech support environments.

What are the key skills and qualifications needed to thrive as a Tech Support specialist, and why are they important?

To thrive as a Tech Support specialist, you need a solid understanding of computer systems, troubleshooting techniques, and common operating systems, typically supported by relevant IT certifications or coursework. Familiarity with ticketing systems, remote desktop software, and diagnostic tools is often required. Exceptional communication skills, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills ensure timely, accurate support and contribute to positive user experiences and organizational efficiency.

What jobs pay $10,000 a week?

In the tech support field, earning $10,000 a week is uncommon and typically requires senior-level positions, specialized skills, or working as a consultant or contractor for large organizations. High earnings may also be achieved through freelance work, managing large enterprise accounts, or holding executive roles in tech companies. Most tech support roles offer salaries significantly below this threshold without additional bonuses or profit sharing.

What is the role of a tech support?

A tech support professional assists users with troubleshooting hardware and software issues, providing technical guidance to resolve problems. They often use diagnostic tools, communicate clearly, and may hold certifications like CompTIA A+ to ensure effective support in various IT environments.

What do tech support jobs do?

Tech support jobs involve assisting users with troubleshooting hardware, software, and network issues. Support specialists often use remote tools, diagnose problems, and provide solutions to ensure technology functions properly, typically requiring good communication skills and technical knowledge. Certifications like CompTIA A+ can be helpful for these roles.

What is the difference between Tech Support vs Help Desk Technician?

AspectTech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ are common
Work EnvironmentOn-site or remote; troubleshooting hardware/software issues for end-usersOn-site or remote; providing technical assistance and support to users
Employer & Industry UsageIT companies, tech support firms, corporate IT departmentsIT service providers, corporate IT, government agencies

Both roles involve assisting users with technical issues, often requiring similar certifications and working in comparable environments. The main difference lies in scope: Tech Support may handle more complex technical problems, while Help Desk Technicians focus on user support and issue resolution.

What are popular job titles related to Tech Support jobs in Renton, WA? For Tech Support jobs in Renton, WA, the most frequently searched job titles are:
What job categories do people searching Tech Support jobs in Renton, WA look for? The top searched job categories for Tech Support jobs in Renton, WA are:
What cities near Renton, WA are hiring for Tech Support jobs? Cities near Renton, WA with the most Tech Support job openings:
Tech Support

$24.50 - $33.50/hr

Full-time

Posted 7 days ago


Job description

Job Summary:
Diverse Lynx is seeking a Tech Support professional for OptumCare, focusing on security vulnerability remediation. The role involves ensuring compliance with vulnerability SLAs and utilizing tools like Tanium for remediation.
Responsibilities:
• Role: Security vulnerability remediation position for OptumCare. This position will provide critical support for ensuring we are able to meet vulnerability SLAs in the combined TEC and TPC environments. They will be using a combination of Tanium and manual remediation tools to achieve this goal, working alongside the ITSS field services team.
• RISK : Impact to ongoing Optum network and device integration.
• AI Usage: The position leverages CoPilot Web for M365 collaboration and supporting Optum integration. Post integration, CoPilot will be utilized to provide IT support assistance using self-service bots, chats, troubleshooting, knowledge, and ticket management.
Qualifications:
Required:
• IT Desktop
• Tanium
• Powershell
• communication (written and verbal)
• IT troubleshooting skills
Preferred:
• ITIL certification
Company:
Diverse Lynx is a WBENC- and NMSDC-certified partner, helping organizations turn diversity goals into measurable impact through staffing and contingent workforce solutions. Founded in 2002, the company is headquartered in Princeton, New Jersey, US, , with a team of 1001-5000 employees. The company is currently Late Stage.

Diverse Lynx logo

About Diverse Lynx

Sourced by ZipRecruiter

Diverse Lynx, based in Princeton, NJ, US, is a reputable company in the Information Technology sector. The firm, as reflected through its website diverselynx.com, specializes in delivering comprehensive IT solutions. These solutions range from IT consulting to robust digital transformation strategies, IT staffing, and full-time placements services. The company was established in 2008, and it prides itself on providing simplified, efficient technology solutions designed to meet the unique needs of each client.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Princeton, NJ, US

Year founded

2002

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