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Tech Support Jobs in Renton, WA (NOW HIRING)

Rivet Industries

IT Support Technician

Bellevue, WA · On-site

$24.25 - $33/hr

The IT Support Technician is responsible for maintaining the internal technology environment, resolving user issues, deploying workstations, and ensuring network reliability to support the ...

Verus Aerospace

IT Support Specialist

Tacoma, WA · On-site

$80K - $100K/yr

Position Summary The Technical Support Representative provides frontline IT support in a Windows and Office 365 GCC High hybrid environment, ensuring reliable, secure, and compliant operations for ...

OpenAI

IT Support Specialist

Seattle, WA · On-site

About the Team The IT Services and Support team is responsible for providing seamless, efficient, and reliable IT solutions across the organization. We handle frontline IT support, manage vendor ...

Filson

IT Support Technician

Seattle, WA · On-site

$24.50 - $33.50/hr

ABOUT THE ROLE The IT Support Technician provides timely technical assistance to Filson's corporate, manufacturing, logistics, and retail teams. This role focuses on diagnosing and resolving issues ...

Filson

IT Support Technician

Seattle, WA

$24.50 - $33.50/hr

ABOUT THE ROLE The IT Support Technician provides timely technical assistance to Filson's corporate, manufacturing, logistics, and retail teams. This role focuses on diagnosing and resolving issues ...

Filson

IT Support Technician

Seattle, WA

$24.50 - $33.50/hr

ABOUT THE ROLE The IT Support Technician provides timely technical assistance to Filson's corporate, manufacturing, logistics, and retail teams. This role focuses on diagnosing and resolving issues ...

BRINC Drones

IT Support Specialist

Seattle, WA · On-site

They are seeking an IT Support Specialist to lead support for their IT Help Desk, manage device provisioning, and collaborate with other teams to enhance operational efficiency. Responsibilities ...

Brinc Drones Inc

IT Support Specialist

Seattle, WA · On-site

$81K - $90K/yr

We are seeking an IT Support Specialist to build the foundation of our IT Help Desk. You will be leading support for an engineering and manufacturing company, creating processes when none exist, and ...

First Fed

IT Support Technician

Seattle, WA · On-site

$24.50 - $33.50/hr

Position Purpose The IT Support Technician is the front-line technical support representative to our employees. The Technician works to ensure that First Fed's internal technology assets (desktop ...

Amazon

IT Support Associate II, OTS

Tukwila, WA · On-site

$19.25 - $24.75/hr

OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering ...

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All JobsTech Support JobsTech Support Jobs in Renton, WA

Tech Support information

See Renton, WA salary details

$30.4K

$48.9K

$74.2K

How much do tech support jobs pay per year?

As of Jul 12, 2026, the average yearly pay for tech support in Renton, WA is $48,908.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,200.00 and $52,900.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Tech Support professionals and how can they be managed?

Tech Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, communicating effectively with users of varying technical backgrounds, and managing multiple support requests simultaneously. Success in this role typically involves staying organized, maintaining patience, and developing strong problem-solving skills. Collaborating with team members and documenting solutions can help resolve issues more efficiently and improve the overall customer experience.

What are tech support specialists?

Tech support specialists are professionals who assist users in resolving technical issues with hardware, software, or network systems. They provide guidance by troubleshooting problems, answering questions, and offering solutions via phone, email, chat, or in person. Their goal is to ensure that technology functions smoothly for individuals or organizations by addressing technical challenges promptly and efficiently.

What jobs pay 4000 a week without a degree?

Tech support roles typically do not pay $4,000 a week without specialized skills or certifications. High-paying jobs in this field usually require experience, technical knowledge, or certifications such as CompTIA or Cisco. For higher earnings, roles like network administrators or cybersecurity specialists may reach that level with experience, but they often require relevant training or certifications.

What Are the Qualifications to Get a Job in Tech Support?

The qualifications for jobs in technical or tech support vary but typically include a high school diploma and experience with repairing technology and customer service. Some companies may prefer candidates with a bachelor’s degree in computer science or certification in a specific type of software or hardware. Others may provide on-the-job training in their system. Technical or tech support jobs typically involve helping a company with issues that come up in its internal system or assisting individuals with problems. Duties frequently involve using helpdesk software, checking on system operations, explaining technical processes to users, and tracking issues to identify faults with software or hardware.

Is AI replacing tech support?

AI is increasingly used in tech support to handle routine inquiries and troubleshoot common issues, allowing support agents to focus on more complex problems. However, human tech support specialists are still essential for personalized assistance, complex diagnostics, and customer relationship management. AI tools often complement rather than replace human roles in tech support environments.

What does a tech support job involve?

A tech support job involves assisting users with hardware, software, and network issues, often through phone, email, or chat. It requires troubleshooting skills, knowledge of operating systems and common applications, and may involve documenting problems and solutions. Technical certifications and good communication skills are often beneficial for this role.

What are the key skills and qualifications needed to thrive as a Tech Support specialist, and why are they important?

To thrive as a Tech Support specialist, you need a solid understanding of computer systems, troubleshooting techniques, and common operating systems, typically supported by relevant IT certifications or coursework. Familiarity with ticketing systems, remote desktop software, and diagnostic tools is often required. Exceptional communication skills, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills ensure timely, accurate support and contribute to positive user experiences and organizational efficiency.

What is the role of a tech support?

A tech support professional assists users with troubleshooting hardware and software issues, providing technical guidance to resolve problems. They often use diagnostic tools, communicate clearly, and may hold certifications like CompTIA A+ to ensure effective support in various IT environments.

What is the difference between Tech Support vs Help Desk Technician?

AspectTech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ are common
Work EnvironmentOn-site or remote; troubleshooting hardware/software issues for end-usersOn-site or remote; providing technical assistance and support to users
Employer & Industry UsageIT companies, tech support firms, corporate IT departmentsIT service providers, corporate IT, government agencies

Both roles involve assisting users with technical issues, often requiring similar certifications and working in comparable environments. The main difference lies in scope: Tech Support may handle more complex technical problems, while Help Desk Technicians focus on user support and issue resolution.

More about Tech Support jobs
What job categories do people searching Tech Support jobs in Renton, WA look for? The top searched job categories for Tech Support jobs in Renton, WA are:
What cities near Renton, WA are hiring for Tech Support jobs? Cities near Renton, WA with the most Tech Support job openings:
Tech Support jobs near you
Infographic showing various Tech Support job openings in Renton, WA as of July 2026, with employment types broken down into 84% Full Time, 8% Part Time, and 8% Contract. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $48,908 per year, or $23.5 per hour.

IT Support Technician

Rivet Industries

Bellevue, WA • On-site

$24.25 - $33/hr

Full-time

Posted 3 days ago

Job description

Job Summary:
Rivet Industries is an American company building integrated task systems for industrial workforces and defense personnel. The IT Support Technician is responsible for maintaining the internal technology environment, resolving user issues, deploying workstations, and ensuring network reliability to support the organization's operations.
Responsibilities:
• Work with the INFOSEC team to manage internal IT support requests — triaging, resolving, and escalating issues with speed and precision
• Image, configure, and deploy workstations and laptops for new and existing team members
• Troubleshoot internet and network connectivity issues including LAN/WAN, Wi-Fi, VPN, and DNS
• Manage user accounts, access provisioning, and password administration via Active Directory / Azure AD
• Configure and support internal endpoint tools
• Maintain accurate records and contribute to internal documentation and runbooks
• Track and manage IT asset inventory through the full hardware lifecycle
• Enforce IT security policies and best practices across the organization
• Identify recurring failure points and surface systemic fixes — not just one-off patches
Qualifications:
Required:
• 1+ years in a help desk, desktop support, or IT support role
• Hands-on experience with Windows 10/11 and macOS.
• Working knowledge of TCP/IP networking, DNS, DHCP, and Wi-Fi troubleshooting
• Experience with Microsoft 365 administration, and remote support tools
• High sense of ownership — you follow through, document clearly, and don't leave problems half-solved
• This position requires U.S. citizenship due to contract obligations; ability to obtain security clearance
Preferred:
• CompTIA A+ or Network+ certification preferred, or actively pursuing
Company:
Rivet Industries delivers front line hardware and software to the world's most important workers. Founded in 2024, the company is headquartered in Washington, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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