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Tech Support Jobs in Kirkland, WA (NOW HIRING)

IT Support Supervisor

Bellevue, WA · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

Global IT Support Manager - IT Operations & Infrastructure Global Support Leadership | Zero-Touch Operations | AI-Driven Experience | Digital Workplace Architecture Location Requirement: This role is ...

About the Team The IT Services and Support team is responsible for providing seamless, efficient, and reliable IT solutions across the organization. We handle frontline IT support, manage vendor ...

IT Support Analyst

Snohomish, WA · On-site

$28 - $33.50/hr

Works as a team member with other IT Support staff on our end users with software, hardware, network issues and troubleshooting resolutions * Takes responsibility and is accountable for support ...

We're seeking an IT Support Engineer who combines deep technical skills with a genuine service mindset and sound judgment. Anthropic is growing fast, and our IT operations need to keep pace. That ...

Position Title: IT Support Analyst II (Full Time / Non-Exempt) Who'll You Report To: Sr. Director, IT and Security Vimly is looking for an experienced IT Support Analyst II to provide reliable ...

IT Support Analyst II

Seattle, WA · On-site

$55K - $65K/yr

Position Title: IT Support Analyst II (Full Time / Non-Exempt) Who'll You Report To: Sr. Director, IT and Security Vimly is looking for an experienced IT Support Analyst II to provide reliable ...

IT Support Analyst II

Seattle, WA · On-site

$55K - $65K/yr

Position Title: IT Support Analyst II (Full Time / Non-Exempt) Who'll You Report To: Sr. Director, IT and Security Vimly is looking for an experienced IT Support Analyst II to provide reliable ...

The Global IT Support Manager leads BDA's employee support organization across 30+ locations in AMER, APAC, and EMEA. This leader is accountable for designing and operating a high-performance ...

IT Support Specialist

Seattle, WA · On-site

$81K - $90K/yr

We are seeking an IT Support Specialist to build the foundation of our IT Help Desk. You will be leading support for an engineering and manufacturing company, creating processes when none exist, and ...

ITS Support Engineers have an advanced understanding of IT standards, systems and equipment ... About the team Our IT Services team is a dynamic and diverse group of passionate problem-solvers ...

As an ITS Support Engineer, you'll be the go-to knowledge expert for Amazon's corporate employees ... About the team Our IT Services team is a dynamic and diverse group of passionate problem-solvers ...

As an ITS Support Engineer, you'll be the go-to knowledge expert for Amazon's corporate employees ... About the team Our IT Services team is a dynamic and diverse group of passionate problem-solvers ...

As an ITS Support Engineer, you'll be the go-to knowledge expert for Amazon's corporate employees ... About the team Our IT Services team is a dynamic and diverse group of passionate problem-solvers ...

ITS Support Engineers have an advanced understanding of IT standards, systems and equipment ... About the team Our IT Services team is a dynamic and diverse group of passionate problem-solvers ...

As an ITS Support Engineer, you'll be the go-to knowledge expert for Amazon's corporate employees ... About the team Our IT Services team is a dynamic and diverse group of passionate problem-solvers ...

IT Support Technician I

Seattle, WA · On-site

$27.17 - $40.72/hr

Position Overview The IT Support Technician I provides front-line end-user support to Adaptive employees, including onsite and remote users. In this role, you will serve as a key point of contact for ...

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Tech Support information

See Kirkland, WA salary details

$30.7K

$49.4K

$75K

How much do tech support jobs pay per year?

As of Aug 30, 2026, the average yearly pay for tech support in Kirkland, WA is $49,435.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,600.00 and $53,400.00 per year, depending on experience, location, and employer.

What is a tech support specialist?

Tech support specialists are professionals who assist users in resolving technical issues with hardware, software, or network systems. They provide guidance by troubleshooting problems, answering questions, and offering solutions via phone, email, chat, or in person. Their goal is to ensure that technology functions smoothly for individuals or organizations by addressing technical challenges promptly and efficiently.

What are the qualifications to get a job in tech support?

The qualifications for jobs in technical or tech support vary but typically include a high school diploma and experience with repairing technology and customer service. Some companies may prefer candidates with a bachelor’s degree in computer science or certification in a specific type of software or hardware. Others may provide on-the-job training in their system. Technical or tech support jobs typically involve helping a company with issues that come up in its internal system or assisting individuals with problems. Duties frequently involve using helpdesk software, checking on system operations, explaining technical processes to users, and tracking issues to identify faults with software or hardware.

What are the key skills and qualifications needed to thrive as a tech support specialist, and why are they important?

To thrive as a Tech Support specialist, you need a solid understanding of computer systems, troubleshooting techniques, and common operating systems, typically supported by relevant IT certifications or coursework. Familiarity with ticketing systems, remote desktop software, and diagnostic tools is often required. Exceptional communication skills, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills ensure timely, accurate support and contribute to positive user experiences and organizational efficiency.

What are some common challenges faced by tech support professionals and how can they be managed?

Tech Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, communicating effectively with users of varying technical backgrounds, and managing multiple support requests simultaneously. Success in this role typically involves staying organized, maintaining patience, and developing strong problem-solving skills. Collaborating with team members and documenting solutions can help resolve issues more efficiently and improve the overall customer experience.

What is the difference between Tech Support vs Help Desk Technician?

AspectTech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ are common
Work EnvironmentOn-site or remote; troubleshooting hardware/software issues for end-usersOn-site or remote; providing technical assistance and support to users
Employer & Industry UsageIT companies, tech support firms, corporate IT departmentsIT service providers, corporate IT, government agencies

Both roles involve assisting users with technical issues, often requiring similar certifications and working in comparable environments. The main difference lies in scope: Tech Support may handle more complex technical problems, while Help Desk Technicians focus on user support and issue resolution.

What is entry level tech support?

Entry level tech support refers to the initial position in technical support roles, typically requiring minimal prior experience. It involves assisting users with basic hardware, software, and network issues, often using troubleshooting tools and customer service skills. These roles usually require a high school diploma or equivalent and may offer on-the-job training or certifications like CompTIA A+.

What is the job of a tech support?

A tech support professional assists users with troubleshooting hardware and software issues, providing technical guidance and solutions. They often use diagnostic tools, communicate clearly with customers, and may hold certifications like CompTIA A+ to perform their duties effectively.

What skills do I need for tech support?

Tech support professionals need strong communication skills to explain technical issues clearly, along with problem-solving abilities to diagnose and resolve hardware and software problems. Knowledge of operating systems, networking, and common troubleshooting tools is essential, and certifications like CompTIA A+ can enhance credibility and job prospects.

What job categories do people searching Tech Support jobs in Kirkland, WA look for?

The top searched job categories for Tech Support jobs in Kirkland, WA are:

What cities near Kirkland, WA are hiring for Tech Support jobs?

Cities near Kirkland, WA with the most Tech Support job openings:

Infographic showing various Tech Support job openings in Kirkland, WA as of August 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 100% In-person job distribution, with an average salary of $49,435 per year, or $23.8 per hour.

IT Support Supervisor

Bellevue, WA • Remote

Revel Staffing
Recruiting and Staffing Services • 1 - 10 employees

$80K - $115K/hr

Full-time

Posted 19 days ago


Job description

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on leader with strong healthcare IT knowledge, training experience, and the ability to support system stability, data accuracy, and compliance in a fast-paced environment.

The IT Support Supervisor will oversee specialists responsible for developing, configuring, and delivering application and end-user training while ensuring employees receive a consistent, professional, and high-quality support experience.

Key Responsibilities
  • Lead, coach, and support a remote team of IT training and application support specialists
  • Oversee the design, development, and delivery of IT and healthcare application training programs
  • Support system stability, application readiness, data integrity, and compliance requirements
  • Partner with internal leaders and cross-functional teams to align training and support efforts with organizational needs
  • Maintain and improve documentation, workflows, training materials, and support procedures
  • Monitor team performance, manage schedules and assignments, and prioritize workloads
  • Promote a service-first culture focused on accountability, collaboration, and continuous improvement
  • Ensure support activities align with healthcare regulations, privacy standards, and organizational policies
Required Qualifications
  • High school diploma or equivalent plus at least 2 years of IT operations experience
  • Active HIPAA compliance credential/training
  • Strong working knowledge of IT workflows, healthcare applications, data integrity, and training best practices
  • Experience leading teams, managing priorities, and supporting remote employees
  • Strong communication, organization, documentation, and problem-solving skills
  • Ability to work collaboratively with clinical, operational, and technical teams