Hiring Helpdesk technicians who can speak Spanish for one of the largest insurance company based ... Requires sufficient knowledge of IT operations, responsibilities, work flow process and procedures ...
Hiring Helpdesk technicians who can speak Spanish for one of the largest insurance company based ... Requires sufficient knowledge of IT operations, responsibilities, work flow process and procedures ...
Student IT Helpdesk (FWS only), F26-S27
Redmond, WA · On-site
$17.85/hr
Student IT Helpdesk (FWS only), F26-S27 Reports to: Johnny Deek, VP Information Technology and Computer Systems Job Location: DigiPen Institute of Technology 9931 Willows Road Redmond, WA 98052 ...
Student IT Helpdesk (FWS only), F26-S27
Redmond, WA · On-site
$17.85/hr
Student IT Helpdesk (FWS only), F26-S27 Reports to: Johnny Deek, VP Information Technology and Computer Systems Job Location: DigiPen Institute of Technology 9931 Willows Road Redmond, WA 98052 ...
IT Help Desk Technician 1
Bellevue, WA · On-site
$80K - $90K/yr
The IT Helpdesk Technician I provides first-level technical support to end users for hardware, software, and network-related issues. This entry-level role is responsible for responding to service ...
IT Help Desk Technician 1
Bellevue, WA · On-site
$80K - $90K/yr
The IT Helpdesk Technician I provides first-level technical support to end users for hardware, software, and network-related issues. This entry-level role is responsible for responding to service ...
The Information Technology (IT) Help Desk Specialist provides first-line technical support for employees and supports the day-to-day reliability, security, and usability of company information ...
The Information Technology (IT) Help Desk Specialist provides first-line technical support for employees and supports the day-to-day reliability, security, and usability of company information ...
Information Technology (IT) Help Desk Specialist
Renton, WA · On-site
$36 - $41/hr
The Information Technology (IT) Help Desk Specialist provides first-line technical support for employees and supports the day-to-day reliability, security, and usability of company information ...
Quick apply
Information Technology (IT) Help Desk Specialist
Renton, WA · On-site
$36 - $41/hr
The Information Technology (IT) Help Desk Specialist provides first-line technical support for employees and supports the day-to-day reliability, security, and usability of company information ...
Information Technology (IT) Help Desk Specialist
Renton, WA · On-site
$36 - $41/hr
The Information Technology (IT) Help Desk Specialist provides first-line technical support for employees and supports the day-to-day reliability, security, and usability of company information ...
Information Technology (IT) Help Desk Specialist
Renton, WA · On-site
$36 - $41/hr
The Information Technology (IT) Help Desk Specialist provides first-line technical support for employees and supports the day-to-day reliability, security, and usability of company information ...
Director of Information Technology
Redmond, WA · On-site
$175 - $200/hr
IT Service and Support Management - Oversee IT helpdesk operations, incident resolution, ticketing systems, and service level agreements (SLAs) to ensure high availability and quality end-user ...
Director of Information Technology
Redmond, WA · On-site
$175 - $200/hr
IT Service and Support Management - Oversee IT helpdesk operations, incident resolution, ticketing systems, and service level agreements (SLAs) to ensure high availability and quality end-user ...
IT Help Desk Support
Kent, WA · On-site
$37.80 - $40.95/hr
... helpdesk tickets, disaster recovery and other projects as assigned. * Support of analog, Digital ... Managing complex IT projects, IT employees and outside vendors. * Developing strategic operations ...
IT Help Desk Support
Kent, WA · On-site
$37.80 - $40.95/hr
... helpdesk tickets, disaster recovery and other projects as assigned. * Support of analog, Digital ... Managing complex IT projects, IT employees and outside vendors. * Developing strategic operations ...
IT Help Desk Support
Kent, WA · On-site
$37.80 - $40.95/hr
The IT Help Desk Support is responsible for handling various technology issues related to a transit ... This includes, but not limited to, desktop and server repair, network maintenance, helpdesk tickets ...
IT Help Desk Support
Kent, WA · On-site
$37.80 - $40.95/hr
The IT Help Desk Support is responsible for handling various technology issues related to a transit ... This includes, but not limited to, desktop and server repair, network maintenance, helpdesk tickets ...
IT Services Technician
$68K - $102K/yr
We are seeking a skilled and helpful IT specialist to join our IT services team. This role provides advanced technical guidance and service to end-users, resolves complex IT issues, and collaborates ...
IT Services Technician
$68K - $102K/yr
We are seeking a skilled and helpful IT specialist to join our IT services team. This role provides advanced technical guidance and service to end-users, resolves complex IT issues, and collaborates ...
Director of Information Technology
Redmond, WA · On-site
$175 - $200/hr
Familiarity with private equity or parent company structures, including reporting and IT governance expectations. * IT Service and Support Management - Oversee IT helpdesk operations, incident ...
Director of Information Technology
Redmond, WA · On-site
$175 - $200/hr
Familiarity with private equity or parent company structures, including reporting and IT governance expectations. * IT Service and Support Management - Oversee IT helpdesk operations, incident ...
IT Help Desk
Fife, WA · On-site
Maintain IT asset inventory, equipment tracking, and spare parts management. * Coordinate vendor repairs, maintenance activities, and hardware replacements. * Support operational technology needs ...
Quick apply
IT Help Desk
Fife, WA · On-site
Maintain IT asset inventory, equipment tracking, and spare parts management. * Coordinate vendor repairs, maintenance activities, and hardware replacements. * Support operational technology needs ...
IT Services Technician
Seattle, WA · On-site
$68K - $102K/yr
We are seeking a skilled and helpful IT specialist to join our IT services team. This role provides advanced technical guidance and service to end-users, resolves complex IT issues, and collaborates ...
IT Services Technician
Seattle, WA · On-site
$68K - $102K/yr
We are seeking a skilled and helpful IT specialist to join our IT services team. This role provides advanced technical guidance and service to end-users, resolves complex IT issues, and collaborates ...
IT Help Desk
Fife, WA · On-site
$28 - $30/hr
Maintain IT asset inventory, equipment tracking, and spare parts management. * Coordinate vendor repairs, maintenance activities, and hardware replacements. * Support operational technology needs ...
IT Help Desk
Fife, WA · On-site
$28 - $30/hr
Maintain IT asset inventory, equipment tracking, and spare parts management. * Coordinate vendor repairs, maintenance activities, and hardware replacements. * Support operational technology needs ...
IT Services Technician
$68K - $102K/yr
We are seeking a skilled and helpful IT specialist to join our IT services team. This role provides advanced technical guidance and service to end-users, resolves complex IT issues, and collaborates ...
Quick apply
IT Services Technician
$68K - $102K/yr
We are seeking a skilled and helpful IT specialist to join our IT services team. This role provides advanced technical guidance and service to end-users, resolves complex IT issues, and collaborates ...
IT Help Desk Support
Kent, WA · On-site
$37.80 - $40.95/hr
The IT Help Desk Support is responsible for handling various technology issues related to a transit ... This includes, but not limited to, desktop and server repair, network maintenance, helpdesk tickets ...
IT Help Desk Support
Kent, WA · On-site
$37.80 - $40.95/hr
The IT Help Desk Support is responsible for handling various technology issues related to a transit ... This includes, but not limited to, desktop and server repair, network maintenance, helpdesk tickets ...
IT Help Desk Support
Kent, WA · On-site
$37.80 - $40.95/hr
The IT Help Desk Support is responsible for handling various technology issues related to a transit ... This includes, but not limited to, desktop and server repair, network maintenance, helpdesk tickets ...
IT Help Desk Support
Kent, WA · On-site
$37.80 - $40.95/hr
The IT Help Desk Support is responsible for handling various technology issues related to a transit ... This includes, but not limited to, desktop and server repair, network maintenance, helpdesk tickets ...
IT Technician
Bellevue, WA · On-site
$68K - $98K/hr
We are seeking an IT Technician to support a large growing healthcare network. Key Responsibilities ... Respond to inbound help desk calls, tickets, and emails from clinical and administrative staff
Quick apply
IT Technician
Bellevue, WA · On-site
$68K - $98K/hr
We are seeking an IT Technician to support a large growing healthcare network. Key Responsibilities ... Respond to inbound help desk calls, tickets, and emails from clinical and administrative staff
IT Support Specialist
Seattle, WA · On-site
$81K - $90K/yr
We are seeking an IT Support Specialist to build the foundation of our IT Help Desk. You will be leading support for an engineering and manufacturing company, creating processes when none exist, and ...
IT Support Specialist
Seattle, WA · On-site
$81K - $90K/yr
We are seeking an IT Support Specialist to build the foundation of our IT Help Desk. You will be leading support for an engineering and manufacturing company, creating processes when none exist, and ...
Senior IT Asset Manager
Bothell, WA · On-site
You will retain close visibility into our day-to-day operations by directly managing critical lifecycle logistics and providing basic IT helpdesk troubleshooting for our internal team.
Senior IT Asset Manager
Bothell, WA · On-site
You will retain close visibility into our day-to-day operations by directly managing critical lifecycle logistics and providing basic IT helpdesk troubleshooting for our internal team.
It Helpdesk information
See Renton, WA salary details
$14.33 - $16.49
2% of jobs
$16.49 - $18.66
6% of jobs
$18.66 - $20.82
12% of jobs
$21.43 is the 25th percentile. Wages below this are outliers.
$20.82 - $22.98
17% of jobs
The median wage is $24.71 / hr.
$22.98 - $25.15
16% of jobs
$25.15 - $27.31
16% of jobs
$28.39 is the 75th percentile. Wages above this are outliers.
$27.31 - $29.47
12% of jobs
$29.47 - $31.64
7% of jobs
$31.64 - $33.80
6% of jobs
$33.80 - $35.96
3% of jobs
$35.96 - $38.13
2% of jobs
$14
$26
$38
How much do it helpdesk jobs pay per hour?
As of Sep 3, 2026, the average hourly pay for it helpdesk in Renton, WA is $26.04, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $29.18 per hour, depending on experience, location, and employer.
What is an IT Helpdesk professional?
IT Helpdesk professionals are technical support specialists who assist users with computer hardware, software, and network issues. They serve as the first point of contact for troubleshooting technical problems, either remotely or in-person. Their responsibilities include diagnosing issues, providing solutions, escalating complex problems, and maintaining documentation of support requests. IT Helpdesk staff play a crucial role in ensuring smooth daily operations and minimizing downtime for businesses.
What skills and qualifications are needed to thrive as an IT Helpdesk professional?
To thrive as an IT Helpdesk professional, you need a strong understanding of computer hardware, operating systems, networking basics, and typically a relevant certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with ticketing systems, remote troubleshooting tools, and common office software is essential. Excellent communication, patience, and problem-solving skills help build rapport with users and resolve issues efficiently. These skills ensure quick problem resolution, high user satisfaction, and reliable support for business operations.
What are typical challenges faced by IT Helpdesk professionals, and how can they be managed?
IT Helpdesk professionals frequently encounter challenges such as handling high volumes of support requests, troubleshooting a wide range of technical issues, and communicating solutions to users with varying technical backgrounds. Time management and prioritization are key, as is developing a strong knowledge base of common problems and solutions. Building strong communication skills and staying patient under pressure can help ensure smooth interactions with end users. Many organizations also provide training and encourage Helpdesk staff to collaborate closely with technical teams to escalate and resolve more complex issues.
What is the difference between It Helpdesk vs Technical Support Specialist?
| Aspect | It Helpdesk | Technical Support Specialist |
|---|---|---|
| Certifications | CompTIA A+, Network+ | CompTIA A+, Cisco CCNA (optional) |
| Work Environment | Helpdesk ticketing systems, remote support, on-site | Customer sites, remote, or call centers |
| Industry Usage | IT departments, MSPs, corporate support | IT companies, tech vendors, corporate support |
Both roles involve troubleshooting and supporting IT issues, but It Helpdesk typically focuses on handling user tickets and remote support within an organization, while Technical Support Specialists often provide more in-depth technical assistance, sometimes involving hardware or network issues. The roles overlap in certifications and work environments, but the scope and complexity of support can differ.
How hard is it helpdesk to get a helpdesk job?
Getting a helpdesk job typically requires basic technical knowledge, customer service skills, and sometimes relevant certifications like CompTIA A+. Entry-level positions are generally accessible to those with a willingness to learn, but competition can vary based on location and experience. Building skills in troubleshooting, operating systems, and remote support tools can improve chances of securing a helpdesk role.
Is IT helpdesk a good career?
IT helpdesk is a viable career option for individuals interested in technical support, troubleshooting, and customer service. It often requires knowledge of operating systems, networking, and common software tools, with opportunities for certifications like CompTIA A+ to advance. The role can lead to higher IT positions such as network administrator or systems analyst.
What does an IT Helpdesk do?
An IT Helpdesk provides technical support to users by troubleshooting hardware, software, and network issues. They assist with system setup, maintenance, and user account management, often using ticketing systems and remote tools to resolve problems efficiently.
What are the most commonly searched types of It Helpdesk jobs in Renton, WA?
The most popular types of It Helpdesk jobs in Renton, WA are:
What are popular job titles related to It Helpdesk jobs in Renton, WA?
For It Helpdesk jobs in Renton, WA, the most frequently searched job titles are:
What job categories do people searching It Helpdesk jobs in Renton, WA look for?
The top searched job categories for It Helpdesk jobs in Renton, WA are:
What cities near Renton, WA are hiring for It Helpdesk jobs?
Cities near Renton, WA with the most It Helpdesk job openings:
Job description
Job Description
Hiring Helpdesk technicians who can speak Spanish for one of the largest insurance company based out of Seattle, WA.
Strong customer service skills. Technical aptitude with strong PC literacy skills. Proficiency with Windows Operating Systems. Basic knowledge of a LAN/WAN environment. Strong problem solving skills and decision making ability. Strong enthusiasm and desire to learn. Work well in a team environment. Strong written and verbal communication skills. Ability to learn and apply technical information in a fast-paced, demanding work environment. Effective listening skills. Ability to follow policies and procedures; attention to detail. Self-motivation and organization. Associate degree in Technical or Business discipline preferred, at least two years of experience in IT or related field, or an equivalent combination of education and work experience. Requires sufficient knowledge of IT operations, responsibilities, work flow process and procedures to resolve most inquiries independently. Good analytical and communication skills, sound judgment, and the ability to work effectively with client and other staff.
Additional Information
All your information will be kept confidential according to EEO guidelines.
About US Tech Solutions
Sourced by ZipRecruiter
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions.
Industry
It services
Company size
1,001 - 5,000 Employees
Headquarters location
Jersey City, NJ, US
Year founded
2000