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Desktop Support Manager Jobs in Renton, WA (NOW HIRING)

Noblesoft Technologies

Desktop Support

Kent, WA · On-site

$22.75 - $29/hr

Desktop Support Location: Kent, WA Provide customer facing end-user support that includes ... to prevent. • Manage the ticket queue and ensure tickets are resolved and closed within the ...

Ovation Workplace Services Inc.

Be Seen First

Desktop Support Technician

Seatac, WA · On-site

$35K - $47K/yr

... · Manage (Service Now) ticket queue constantly throughout the day. · Response to end-user issues ... a desktop support, help desk, or IT support capacity. • Demonstrated experience supporting ...

New

Cynet Systems

Desktop Support Technician

Bothell, WA · On-site

$18 - $23/hr

Strong knowledge of desktop, laptop, and peripheral support. * Experience in troubleshooting ... Experience using ticketing systems for incident and service request management. * Ability to ...

Omni Inclusive

Desktop Support Engineer

Bothell, WA · On-site

Top Skills: • Good technical knowledge and previous desktop support experience • Strong ... The role will report to the regional Site Services Delivery Manager (SDM). The successful candidate ...

New

RMS Computer

Jr Desktop Support

Kent, WA · On-site

$17/hr

... Deskside Support Technician. The Technician will work activities such as delivery, installation, moves and changes of end user's computer equipment and peripherals to include laptops, desktops ...

AA2IT

Desktop Support Technician I

Issaquah, WA · On-site

$23.25 - $29.75/hr

Desktop Support Technician Installing/configuring/moving desktop PCs. Working with end-users to ... Providing updates to management as needed. Top 2 or 3 required skills that candidates must have:

AA2IT

Desktop Support Technician

Lynnwood, WA · On-site

$22.25 - $28.25/hr

Providing updates to management as needed. The following is MUST: Field Tech experience client ... Warranty Dell support. Mac experience is a plus. Certification Requirements: A+/nice to have Dell ...

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Desktop Support Manager information

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$16

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$67

How much do desktop support manager jobs pay per hour?

As of May 28, 2026, the average hourly pay for desktop support manager in Renton, WA is $40.69, according to ZipRecruiter salary data. Most workers in this role earn between $27.02 and $54.09 per hour, depending on experience, location, and employer.

What Does a Desktop Support Manager Do?

Desktop support managers oversee the operations of the technical support staff in a company dedicated to helping customers resolve issues with their desktop computers. As a desktop support manager, your job duties include administrative tasks such as scheduling staff, supervising and evaluating employees, and using management computer software. The qualifications for a career as a desktop support manager include a bachelor’s degree in information systems technology and management experience. You need excellent technical skills and strong leadership skills to succeed in desktop support manager jobs.

What are the key skills and qualifications needed to thrive as a Desktop Support Manager, and why are they important?

To thrive as a Desktop Support Manager, you need strong technical knowledge of hardware, software, troubleshooting, and a background in IT, often supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+, Microsoft Certified Solutions Expert (MCSE), or ITIL is highly valued. Leadership, communication, and problem-solving skills help in managing teams and delivering excellent user support. These abilities ensure efficient IT operations, maximize team performance, and enhance end-user satisfaction within the organization.

What are some typical challenges faced by a Desktop Support Manager and how can they be addressed?

Desktop Support Managers often face challenges such as balancing urgent technical issues with long-term projects, managing a diverse team with varying skill levels, and ensuring high levels of end-user satisfaction. Proactively prioritizing tasks, offering ongoing training, and establishing clear communication channels can help address these challenges. Additionally, building strong relationships with other IT departments and maintaining a customer-focused approach are key to overcoming obstacles and ensuring smooth daily operations.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level role in IT, as it provides foundational experience in troubleshooting hardware and software issues, customer service, and technical problem-solving. It typically requires basic knowledge of operating systems, networking, and common tools, making it accessible for those starting their IT careers.

What is the difference between Desktop Support Manager vs Help Desk Supervisor?

AspectDesktop Support ManagerHelp Desk Supervisor
CertificationsCompTIA A+, Network+, ITILCompTIA A+, HDI-Support Center Analyst
Work EnvironmentOversees desktop support teams, manages hardware/software issues, strategic planningSupervises help desk staff, handles user tickets, ensures customer service quality
Industry UsageIT departments across various industries, corporate environmentsIT support centers, customer service teams in tech companies

The Desktop Support Manager focuses on managing desktop support teams, strategic planning, and overseeing hardware and software issues. In contrast, the Help Desk Supervisor primarily supervises help desk staff, manages user tickets, and ensures customer service quality. Both roles require similar certifications and are vital in IT support environments, but their scope and responsibilities differ.

More about Desktop Support Manager jobs
What are the most commonly searched types of Desktop Support jobs in Renton, WA? The most popular types of Desktop Support jobs in Renton, WA are:
What are popular job titles related to Desktop Support Manager jobs in Renton, WA? For Desktop Support Manager jobs in Renton, WA, the most frequently searched job titles are:
What job categories do people searching Desktop Support Manager jobs in Renton, WA look for? The top searched job categories for Desktop Support Manager jobs in Renton, WA are:
What cities near Renton, WA are hiring for Desktop Support Manager jobs? Cities near Renton, WA with the most Desktop Support Manager job openings:
Desktop Support Manager jobs near you
Desktop Support Technician

Desktop Support Technician

Insight Global Healthcare

Seattle, WA • On-site

$24 - $30/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Title: Desktop Support Technician

Schedule: M-F (8-5pm)

Location: Seattle, WA 98104

Duration: 1-month contract w/ continued extensions

Required Skills & Experience
1+ years of experience in desktop support or as a hardware technician
Great communication and ability to work independently
Job Description
An employer is looking for a Desktop Support Specialist to work in the Seattle, WA area. They will need to be comfortable responding to incoming telephone calls, e-mail, and voicemail inquiries from internal customers regarding hardware setup, basic networking, and other end-user support. Most of their daily responsibilities will include supporting PC refresh projects and deploying VoIP phones across the organization.