Kent, WA · On-site
$22.75 - $29/hr
Desktop Support Location: Kent, WA Provide customer facing end-user support that includes ... to prevent. • Manage the ticket queue and ensure tickets are resolved and closed within the ...
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Kent, WA · On-site
$22.75 - $29/hr
Desktop Support Location: Kent, WA Provide customer facing end-user support that includes ... to prevent. • Manage the ticket queue and ensure tickets are resolved and closed within the ...
Seattle, WA · On-site
$78K - $108K/hr
Desktop Support Technician A healthcare organization is seeking a full-time Desktop Support Technician to support and maintain computer systems, desktops, software, hardware, and peripheral equipment.
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Seattle, WA · On-site
$78K - $108K/hr
Desktop Support Technician A healthcare organization is seeking a full-time Desktop Support Technician to support and maintain computer systems, desktops, software, hardware, and peripheral equipment.
Tacoma, WA · On-site
$25 - $28/hr
Desktop Support Technician Own Your Future at Psomas Join a 100% employee-owned firm built for ... User Account Administration Manage user onboarding and offboarding activities, password resets ...
Tacoma, WA · On-site
$25 - $28/hr
Desktop Support Technician Own Your Future at Psomas Join a 100% employee-owned firm built for ... User Account Administration Manage user onboarding and offboarding activities, password resets ...
Bellevue, WA · On-site
$30 - $45/hr
Desktop Support Specialist Support Services Jobs with David Evans and Associates: At David Evans ... Excellent organizational and time-management abilities * Professional communication and customer ...
Bellevue, WA · On-site
$30 - $45/hr
Desktop Support Specialist Support Services Jobs with David Evans and Associates: At David Evans ... Excellent organizational and time-management abilities * Professional communication and customer ...
$21.75 - $27.50/hr
... management system and instant message to users in the area of password resets, e-mail, directories ... desktop applications, smartphones and network connectivity. - Provides personal computer support ...
$21.75 - $27.50/hr
... management system and instant message to users in the area of password resets, e-mail, directories ... desktop applications, smartphones and network connectivity. - Provides personal computer support ...
Tacoma, WA · On-site
$21.75 - $27.50/hr
... management system and instant message to users in the area of password resets, e-mail, directories ... desktop applications, smartphones and network connectivity. - Provides personal computer support ...
Tacoma, WA · On-site
$21.75 - $27.50/hr
... management system and instant message to users in the area of password resets, e-mail, directories ... desktop applications, smartphones and network connectivity. - Provides personal computer support ...
Tacoma, WA · On-site
$25 - $30/hr
Desktop Support/IT Deployment Technician Location: Tacoma, WA Start Date: July 13, 2026 End Date ... Exceptional organizing and time-management skills * BSc/BA in Computer Science, engineering ...
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Tacoma, WA · On-site
$25 - $30/hr
Desktop Support/IT Deployment Technician Location: Tacoma, WA Start Date: July 13, 2026 End Date ... Exceptional organizing and time-management skills * BSc/BA in Computer Science, engineering ...
Tacoma, WA · On-site
$21.75 - $27.50/hr
... management system and instant message to users in the area of password resets, e-mail, directories ... desktop applications, smartphones and network connectivity. - Provides personal computer support ...
Tacoma, WA · On-site
$21.75 - $27.50/hr
... management system and instant message to users in the area of password resets, e-mail, directories ... desktop applications, smartphones and network connectivity. - Provides personal computer support ...
Silverdale, WA · On-site
$25 - $30/hr
Desktop Support/IT Deployment Technician Location: Silverdale, WA Start Date: July 13, 2026 End ... Exceptional organizing and time-management skills * BSc/BA in Computer Science, engineering ...
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Silverdale, WA · On-site
$25 - $30/hr
Desktop Support/IT Deployment Technician Location: Silverdale, WA Start Date: July 13, 2026 End ... Exceptional organizing and time-management skills * BSc/BA in Computer Science, engineering ...
Tacoma, WA · On-site
$25 - $30/hr
Lead IT Desktop Support Technician Location: Tacoma, WA Start Date: July 13, 2026 End Date: October ... Exceptional organizing and time-management skills * BSc/BA in Computer Science, engineering ...
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Tacoma, WA · On-site
$25 - $30/hr
Lead IT Desktop Support Technician Location: Tacoma, WA Start Date: July 13, 2026 End Date: October ... Exceptional organizing and time-management skills * BSc/BA in Computer Science, engineering ...
Tacoma, WA · On-site
$21.75 - $27.50/hr
... management system and instant message to users in the area of password resets, e-mail, directories ... desktop applications, smartphones and network connectivity. - Provides personal computer support ...
Tacoma, WA · On-site
$21.75 - $27.50/hr
... management system and instant message to users in the area of password resets, e-mail, directories ... desktop applications, smartphones and network connectivity. - Provides personal computer support ...
Silverdale, WA · On-site
$25 - $30/hr
Lead IT Desktop Support Technician Location: Silverdale, WA Start Date: July 13, 2026 End Date ... Exceptional organizing and time-management skills * BSc/BA in Computer Science, engineering ...
Quick apply
Silverdale, WA · On-site
$25 - $30/hr
Lead IT Desktop Support Technician Location: Silverdale, WA Start Date: July 13, 2026 End Date ... Exceptional organizing and time-management skills * BSc/BA in Computer Science, engineering ...
Bellevue, WA · On-site
TSS delivers IT support services to students, faculty, staff and administrators through its Service Desk and Desktop Support teams. This position reports to the Service Desk Manager. Competitive ...
Bellevue, WA · On-site
TSS delivers IT support services to students, faculty, staff and administrators through its Service Desk and Desktop Support teams. This position reports to the Service Desk Manager. Competitive ...
Bremerton, WA · On-site
$22 - $27.49/hr
The Placement Support Manager is responsible for assuring the health, safety, and emotional well-being of all clients served by Youthnet's Caregiver Support Program. The Placement Support Manager ...
Bremerton, WA · On-site
$22 - $27.49/hr
The Placement Support Manager is responsible for assuring the health, safety, and emotional well-being of all clients served by Youthnet's Caregiver Support Program. The Placement Support Manager ...
Bremerton, WA · On-site
$22 - $27.49/hr
The Placement Support Manager is responsible for assuring the health, safety, and emotional well-being of all clients served by Youthnet's Caregiver Support Program. The Placement Support Manager ...
Quick apply
Bremerton, WA · On-site
$22 - $27.49/hr
The Placement Support Manager is responsible for assuring the health, safety, and emotional well-being of all clients served by Youthnet's Caregiver Support Program. The Placement Support Manager ...
Bremerton, WA · On-site
$22 - $27.49/hr
The Placement Support Manager is responsible for assuring the health, safety, and emotional well-being of all clients served by Youthnet's Caregiver Support Program. The Placement Support Manager ...
Bremerton, WA · On-site
$22 - $27.49/hr
The Placement Support Manager is responsible for assuring the health, safety, and emotional well-being of all clients served by Youthnet's Caregiver Support Program. The Placement Support Manager ...
Redmond, WA · On-site
$22 - $23/hr
Manage IMAC and desk side support services. * Manage hard and soft break fix services for laptops and desktops. * Provide standard and approved hardware and software (operating systems and standard ...
Redmond, WA · On-site
$22 - $23/hr
Manage IMAC and desk side support services. * Manage hard and soft break fix services for laptops and desktops. * Provide standard and approved hardware and software (operating systems and standard ...
Fife, WA · On-site
$29/hr
Enterprise desktop and hardware support * Audio/visual and conferencing support * Mobile device support * Strong documentation and organizational skills * Ability to work independently and manage ...
Fife, WA · On-site
$29/hr
Enterprise desktop and hardware support * Audio/visual and conferencing support * Mobile device support * Strong documentation and organizational skills * Ability to work independently and manage ...
Seattle, WA · On-site
$65K - $85K/yr
Performs minor desktop hardware repair for PC computer equipment and peripherals that are not ... management software * 2+ years providing support for an enterprise level userbase in either the ...
Seattle, WA · On-site
$65K - $85K/yr
Performs minor desktop hardware repair for PC computer equipment and peripherals that are not ... management software * 2+ years providing support for an enterprise level userbase in either the ...
Seattle, WA · On-site
Performs minor desktop hardware repair for PC computer equipment and peripherals that are not ... management software * 2+ years providing support for an enterprise level userbase in either the ...
Quick apply
Seattle, WA · On-site
Performs minor desktop hardware repair for PC computer equipment and peripherals that are not ... management software * 2+ years providing support for an enterprise level userbase in either the ...
$16.76 - $21.41
4% of jobs
$21.41 - $26.06
17% of jobs
$27.02 is the 25th percentile. Wages below this are outliers.
$26.06 - $30.70
19% of jobs
The median wage is $34.10 / hr.
$30.70 - $35.35
14% of jobs
$35.35 - $39.99
6% of jobs
$39.99 - $44.64
3% of jobs
$44.64 - $49.29
9% of jobs
$51.03 is the 75th percentile. Wages above this are outliers.
$49.29 - $53.93
6% of jobs
$53.93 - $58.58
7% of jobs
$58.58 - $63.22
7% of jobs
$63.22 - $67.87
6% of jobs
$16
$40
$67
| Aspect | Desktop Support Manager | Help Desk Supervisor |
|---|---|---|
| Certifications | CompTIA A+, Network+, ITIL | CompTIA A+, HDI-Support Center Analyst |
| Work Environment | Oversees desktop support teams, manages hardware/software issues, strategic planning | Supervises help desk staff, handles user tickets, ensures customer service quality |
| Industry Usage | IT departments across various industries, corporate environments | IT support centers, customer service teams in tech companies |
The Desktop Support Manager focuses on managing desktop support teams, strategic planning, and overseeing hardware and software issues. In contrast, the Help Desk Supervisor primarily supervises help desk staff, manages user tickets, and ensures customer service quality. Both roles require similar certifications and are vital in IT support environments, but their scope and responsibilities differ.
Desktop support managers oversee the operations of the technical support staff in a company dedicated to helping customers resolve issues with their desktop computers. As a desktop support manager, your job duties include administrative tasks such as scheduling staff, supervising and evaluating employees, and using management computer software. The qualifications for a career as a desktop support manager include a bachelor’s degree in information systems technology and management experience. You need excellent technical skills and strong leadership skills to succeed in desktop support manager jobs.
$22.75 - $29/hr
Contractor
Re-posted 28 days ago
Title : Desktop Support
Location: Kent, WA
Provide customer facing end-user support that includes:
? Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software.
? Perform Break Fix, Desk Side Support, IMACD’s, Data Migration, Refreshes, etc.
? Perform onsite updates, Configuration changes, or Software installations.
? Provide onsite technical assistance to End Users.
? Identifies potential issues that could adversely impact End User experience and follows
through on action steps to prevent.
• Manage the ticket queue and ensure tickets are resolved and closed within the defined service
level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as
needed.
• Coordinate with vendors for provision of end-user support (e.g. Hardware Vendor technicians
for warranty repair/replacement)
• Perform end-user support related security and controls and compliance related tasks such as
access reviews, risk assessments, controls verifications, facility inspections, maintenance of
verification logs
• Coordinate with Level 3 support groups and project teams for service delivery enhancements,
maintenance and upgrades.
• Provide IT support for on-site or off-site events and meetings including site setup, coordination
with venue IT/AV contacts and stand-by support
• Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites.
• Provide On-call support if required outside business hours on a rotational basis (1.) To provide support for on call escalations and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards, regulatory requirements and company policies (4.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases
Sourced by ZipRecruiter
Software development
51 - 200 Employees
Irving, TX, US
2019
