ZipRecruiter

Log In

1

Desktop Support Coordinator Jobs in Renton, WA (NOW HIRING)

Noblesoft Technologies

Desktop Support

Kent, WA · On-site

$22.75 - $29/hr

Desktop Support Location: Kent, WA Provide customer facing end-user support that includes ... Provide IT support for on-site or off-site events and meetings including site setup, coordination ...

Veeam Software

Desktop Support Engineer II

Seattle, WA · On-site

Own executive incidents end to end, coordinating escalation with network, security, and application ... in desktop or end-user support, including at least 5 years dedicated to C-level executives and ...

Veeam

Desktop Support Engineer II

Seattle, WA · On-site

Own executive incidents end to end, coordinating escalation with network, security, and application ... in desktop or end-user support, including at least 5 years dedicated to C-level executives and ...

Veeam Software

Desktop Support Engineer II

Seattle, WA · On-site

Own executive incidents end to end, coordinating escalation with network, security, and application ... in desktop or end-user support, including at least 5 years dedicated to C-level executives and ...

Apptad, Inc.

Deskside Support

Redmond, WA · On-site

Role- Deskside Support Location- Redmond, WA SCOPE OF WORK SRO Site Support resource is responsible ... This also includes coordination with the OEM vendor for warranty laptop/ desktops. * Cross-Platform ...

Averro

IT Service Desk Specialist

Seattle, WA · On-site

... sector to support device refresh and workstation deployment programs. • Coordinate refresh ... coordination and post-deployment checks • Collect, document, and process returned assets ...

ait

IT Support Specialist

Bothell, WA · On-site

$31.25/hr

... coordination with Corporate IT on enterprise initiatives and operational support activities. The ... Troubleshoot, configure, deploy, and maintain desktops, laptops, printers, peripherals, and user ...

Keylent Inc

IT Support Technician

Seattle, WA · On-site

$24.50 - $33.50/hr

Required : • Service desktop technician with full life cycle experience meaning from user ... coordination & support of various IT processes and programs related to a variety of projects and ...

CoreWeave

Vendor Management Coordinator

Bellevue, WA

Own the creation and upkeep of Desktop Procedures (DTPs) for all core team functions (onboarding ... Build clear, repeatable process flows/diagrams for key workflows to support consistency, training ...

NEOGOV

Service Desk Analyst

Kirkland, WA · On-site

$23.25 - $31.75/hr

The role involves troubleshooting, diagnosing, and resolving issues with desktop computer hardware ... technical support, and troubleshooting with an emphasis on customer satisfaction; provides ...

next page

Showing results 1-20

All JobsDesktop Support JobsDesktop Support Coordinator JobsDesktop Support Coordinator Jobs in Renton, WA

Desktop Support Coordinator information

See Renton, WA salary details

$13

$25

$40

How much do desktop support coordinator jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for desktop support coordinator in Renton, WA is $25.75, according to ZipRecruiter salary data. Most workers in this role earn between $20.53 and $28.94 per hour, depending on experience, location, and employer.

What is a desktop support coordinator?

Desktop Support Coordinators are IT professionals who manage and oversee technical support for computer systems within an organization. They coordinate the response to user issues, assist with hardware and software troubleshooting, and ensure that all desktop computers and related equipment are functioning efficiently. Additionally, they often supervise a team of support technicians, maintain inventory of IT assets, and help implement new technologies or updates. Their role is crucial for maintaining smooth day-to-day operations and minimizing downtime caused by technical problems.

What are the key skills and qualifications needed to thrive as a desktop support coordinator?

To thrive as a Desktop Support Coordinator, you need a solid understanding of computer hardware, operating systems, troubleshooting techniques, and typically a degree in information technology or a related field. Familiarity with ticketing systems, remote desktop tools, Active Directory, and certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are commonly required. Strong communication, patience, and organizational skills help you effectively assist users and manage multiple support requests. These skills ensure timely resolution of technical issues, minimize downtime, and maintain smooth IT operations across the organization.

What are some common challenges a desktop support coordinator faces when managing multiple support requests simultaneously?

A Desktop Support Coordinator often manages multiple support tickets at once, which can be challenging when prioritizing urgent issues while ensuring all users receive timely assistance. Balancing immediate technical problems with scheduled maintenance tasks requires strong organizational and communication skills. Coordinators must also collaborate closely with IT teams and end users to resolve issues efficiently, sometimes under tight deadlines. Staying adaptable and maintaining clear documentation helps manage this fast-paced workload effectively.

What is the difference between Desktop Support Coordinator vs Desktop Support Specialist?

AspectDesktop Support CoordinatorDesktop Support Specialist
CertificationsCompTIA A+, HDI Support Center AnalystCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)
Work EnvironmentOffice settings, coordinating support tasksHelp desk, troubleshooting user issues
Employer UsageIT departments, corporate environmentsIT support teams, service desks
Common Search IntentCoordination, management of support tasksTechnical troubleshooting, user support

The Desktop Support Coordinator primarily manages and coordinates support activities within IT teams, focusing on organization and communication. In contrast, the Desktop Support Specialist directly troubleshoots and resolves technical issues faced by end-users. Both roles require similar certifications and are integral to IT support operations, but their focus areas differ—one on coordination, the other on technical support.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level role in IT, as it provides foundational experience in troubleshooting hardware and software issues, customer service, and technical problem-solving. It typically requires basic knowledge of operating systems, networking, and common tools like remote support software, making it accessible for those starting their IT careers.

Is desktop support an IT job?

Yes, desktop support is an IT job that involves assisting users with computer hardware, software, and network issues. It typically requires knowledge of operating systems, troubleshooting skills, and familiarity with tools like remote support software. Desktop support roles are common in IT departments across various organizations.

What are the most commonly searched types of Desktop Support jobs in Renton, WA?

The most popular types of Desktop Support jobs in Renton, WA are:

What cities near Renton, WA are hiring for Desktop Support Coordinator jobs?

Cities near Renton, WA with the most Desktop Support Coordinator job openings:

Desktop Support Coordinator jobs near you

Desktop Support

Kent, WA • On-site

Noblesoft Technologies
Software Development • 51 - 200 employees
Learn more about Noblesoft Technologiesexternal

$22.75 - $29/hr

Contractor

Re-posted 3 days ago

Job description

Title            : Desktop Support

Location: Kent, WA

Provide customer facing end-user support that includes:
? Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software.
? Perform Break Fix, Desk Side Support, IMACD’s, Data Migration, Refreshes, etc.
? Perform onsite updates, Configuration changes, or Software installations.
? Provide onsite technical assistance to End Users.
? Identifies potential issues that could adversely impact End User experience and follows
through on action steps to prevent.
• Manage the ticket queue and ensure tickets are resolved and closed within the defined service
level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as
needed.
• Coordinate with vendors for provision of end-user support (e.g. Hardware Vendor technicians
for warranty repair/replacement)
• Perform end-user support related security and controls and compliance related tasks such as
access reviews, risk assessments, controls verifications, facility inspections, maintenance of
verification logs
• Coordinate with Level 3 support groups and project teams for service delivery enhancements,
maintenance and upgrades.
• Provide IT support for on-site or off-site events and meetings including site setup, coordination
with venue IT/AV contacts and stand-by support
• Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites.
• Provide On-call support if required outside business hours on a rotational basis (1.) To provide support for on call escalations and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards, regulatory requirements and company policies (4.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases