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Desktop Support Coordinator Jobs in Renton, WA (NOW HIRING)

Noblesoft Technologies

Desktop Support

Kent, WA · On-site

$22.75 - $29/hr

Desktop Support Location: Kent, WA Provide customer facing end-user support that includes ... setup, coordination with venue IT/AV contacts and stand-by support • Provide IT support for ...

Thrive

Client Support Engineer

Seattle, WA · On-site

$65K - $85K/yr

Coordinates timely repair of PC computer equipment covered by third-party vendor maintenance ... Performs minor desktop hardware repair for PC computer equipment and peripherals that are not ...

Thrive

Client Support Engineer

Seattle, WA · On-site

Coordinates timely repair of PC computer equipment covered by third-party vendor maintenance ... Performs minor desktop hardware repair for PC computer equipment and peripherals that are not ...

3MD Inc.

IT Operations Manager

Redmond, WA · On-site

$115K - $130K/yr

Provide day-to-day leadership and oversight of the IT Operations team, including Desktop Support ... Lead the Major Incident Management process, coordinating response efforts, facilitating stakeholder ...

CBRE

Moves Coordinator

Bellevue, WA · On-site

$75K/yr

... support endpoint/desktop coordination as needed. * Data, Plans & Documentation: Maintain move management platform data, trackers, and project files; compile/scrub move data; support floor plan ...

Amedisys, Inc.

Registered Nurse - PRN

Bellevue, WA · On-site

$58 - $62/hr

Mental health support with up to five free counseling sessions through the Employee Assistance ... Coordinates and oversees all aspects of patients' home care. * Collaborates with patient care teams ...

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Desktop Support Coordinator information

See Renton, WA salary details

$13

$25

$40

How much do desktop support coordinator jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for desktop support coordinator in Renton, WA is $25.75, according to ZipRecruiter salary data. Most workers in this role earn between $20.53 and $28.94 per hour, depending on experience, location, and employer.

What is the difference between Desktop Support Coordinator vs Desktop Support Specialist?

AspectDesktop Support CoordinatorDesktop Support Specialist
CertificationsCompTIA A+, HDI Support Center AnalystCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)
Work EnvironmentOffice settings, coordinating support tasksHelp desk, troubleshooting user issues
Employer UsageIT departments, corporate environmentsIT support teams, service desks
Common Search IntentCoordination, management of support tasksTechnical troubleshooting, user support

The Desktop Support Coordinator primarily manages and coordinates support activities within IT teams, focusing on organization and communication. In contrast, the Desktop Support Specialist directly troubleshoots and resolves technical issues faced by end-users. Both roles require similar certifications and are integral to IT support operations, but their focus areas differ—one on coordination, the other on technical support.

What are some common challenges a Desktop Support Coordinator faces when managing multiple support requests simultaneously?

A Desktop Support Coordinator often manages multiple support tickets at once, which can be challenging when prioritizing urgent issues while ensuring all users receive timely assistance. Balancing immediate technical problems with scheduled maintenance tasks requires strong organizational and communication skills. Coordinators must also collaborate closely with IT teams and end users to resolve issues efficiently, sometimes under tight deadlines. Staying adaptable and maintaining clear documentation helps manage this fast-paced workload effectively.

What are Desktop Support Coordinators?

Desktop Support Coordinators are IT professionals who manage and oversee technical support for computer systems within an organization. They coordinate the response to user issues, assist with hardware and software troubleshooting, and ensure that all desktop computers and related equipment are functioning efficiently. Additionally, they often supervise a team of support technicians, maintain inventory of IT assets, and help implement new technologies or updates. Their role is crucial for maintaining smooth day-to-day operations and minimizing downtime caused by technical problems.

What are the key skills and qualifications needed to thrive as a Desktop Support Coordinator, and why are they important?

To thrive as a Desktop Support Coordinator, you need a solid understanding of computer hardware, operating systems, troubleshooting techniques, and typically a degree in information technology or a related field. Familiarity with ticketing systems, remote desktop tools, Active Directory, and certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are commonly required. Strong communication, patience, and organizational skills help you effectively assist users and manage multiple support requests. These skills ensure timely resolution of technical issues, minimize downtime, and maintain smooth IT operations across the organization.
What are the most commonly searched types of Desktop Support jobs in Renton, WA? The most popular types of Desktop Support jobs in Renton, WA are:
What cities near Renton, WA are hiring for Desktop Support Coordinator jobs? Cities near Renton, WA with the most Desktop Support Coordinator job openings:
Desktop Support Coordinator jobs near you
Desktop Support

Desktop Support

Noblesoft Technologies

Kent, WA • On-site

$22.75 - $29/hr

Contractor

Re-posted yesterday

Job description

Title            : Desktop Support

Location: Kent, WA

Provide customer facing end-user support that includes:
? Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software.
? Perform Break Fix, Desk Side Support, IMACD’s, Data Migration, Refreshes, etc.
? Perform onsite updates, Configuration changes, or Software installations.
? Provide onsite technical assistance to End Users.
? Identifies potential issues that could adversely impact End User experience and follows
through on action steps to prevent.
• Manage the ticket queue and ensure tickets are resolved and closed within the defined service
level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as
needed.
• Coordinate with vendors for provision of end-user support (e.g. Hardware Vendor technicians
for warranty repair/replacement)
• Perform end-user support related security and controls and compliance related tasks such as
access reviews, risk assessments, controls verifications, facility inspections, maintenance of
verification logs
• Coordinate with Level 3 support groups and project teams for service delivery enhancements,
maintenance and upgrades.
• Provide IT support for on-site or off-site events and meetings including site setup, coordination
with venue IT/AV contacts and stand-by support
• Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites.
• Provide On-call support if required outside business hours on a rotational basis (1.) To provide support for on call escalations and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards, regulatory requirements and company policies (4.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases