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Desktop Support Coordinator Jobs (NOW HIRING)

krg technology inc

Desktop Support

Phoenix, AZ · On-site

$20 - $25.50/hr

Coordinating laptop & desktop repairs with hardware suppliers * Assisting with application testing * Vendor escorts (occasional) * Some relocation of desk phones / workstations * Some remote support ...

BC Forward

Desktop Support

Maynard, MA · On-site

$38.45/hr

... access while coordinating formal IT tickets. Address additional support needs across Teams ... desktop or AV support. Preferred Skills: Experience supporting testing environments and device ...

New

NAVA Software Solutions

Desktop Support

Odessa, TX · On-site

Coordinates with internal IT team to resolve user problems and act as "remote hands". Job Responsibilities: * Provides Tier 1 desktop support for hardware and software issues. Maintain work requests ...

Humetis Group

Desktop Support Engineer

Cincinnati, OH · On-site

Desktop Support Engineer Job Type: Onsite | 5 Days a Week Duration: 7+ Months Location: Cincinnati ... Maintain and support printers, including setup, driver installation, and vendor coordination.

Noblesoft Technologies

Desktop Support

Salt Lake City, UT · On-site

$19.50 - $25/hr

Desktop Support Location: Sal Lake City UT Duties include (but not limited to) 1. Accurately ... feet coordination efforts 6. Assist on Incident and Problem management activities 7. Taking ...

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How much do desktop support coordinator jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for desktop support coordinator in the United States is $22.89, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $25.72 per hour, depending on experience, location, and employer.

What is the difference between Desktop Support Coordinator vs Desktop Support Specialist?

AspectDesktop Support CoordinatorDesktop Support Specialist
CertificationsCompTIA A+, HDI Support Center AnalystCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)
Work EnvironmentOffice settings, coordinating support tasksHelp desk, troubleshooting user issues
Employer UsageIT departments, corporate environmentsIT support teams, service desks
Common Search IntentCoordination, management of support tasksTechnical troubleshooting, user support

The Desktop Support Coordinator primarily manages and coordinates support activities within IT teams, focusing on organization and communication. In contrast, the Desktop Support Specialist directly troubleshoots and resolves technical issues faced by end-users. Both roles require similar certifications and are integral to IT support operations, but their focus areas differ—one on coordination, the other on technical support.

What are some common challenges a Desktop Support Coordinator faces when managing multiple support requests simultaneously?

A Desktop Support Coordinator often manages multiple support tickets at once, which can be challenging when prioritizing urgent issues while ensuring all users receive timely assistance. Balancing immediate technical problems with scheduled maintenance tasks requires strong organizational and communication skills. Coordinators must also collaborate closely with IT teams and end users to resolve issues efficiently, sometimes under tight deadlines. Staying adaptable and maintaining clear documentation helps manage this fast-paced workload effectively.

What are Desktop Support Coordinators?

Desktop Support Coordinators are IT professionals who manage and oversee technical support for computer systems within an organization. They coordinate the response to user issues, assist with hardware and software troubleshooting, and ensure that all desktop computers and related equipment are functioning efficiently. Additionally, they often supervise a team of support technicians, maintain inventory of IT assets, and help implement new technologies or updates. Their role is crucial for maintaining smooth day-to-day operations and minimizing downtime caused by technical problems.

What are the key skills and qualifications needed to thrive as a Desktop Support Coordinator, and why are they important?

To thrive as a Desktop Support Coordinator, you need a solid understanding of computer hardware, operating systems, troubleshooting techniques, and typically a degree in information technology or a related field. Familiarity with ticketing systems, remote desktop tools, Active Directory, and certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are commonly required. Strong communication, patience, and organizational skills help you effectively assist users and manage multiple support requests. These skills ensure timely resolution of technical issues, minimize downtime, and maintain smooth IT operations across the organization.
What cities are hiring for Desktop Support Coordinator jobs? Cities with the most Desktop Support Coordinator job openings:
What are the most commonly searched types of Desktop Support jobs? The most popular types of Desktop Support jobs are:
What states have the most Desktop Support Coordinator jobs? States with the most job openings for Desktop Support Coordinator jobs include:
Desktop Support Coordinator jobs near you
Desktop Support Coordinator

Desktop Support Coordinator

Lake|Flato Architects

San Antonio, TX

Full-time

Re-posted 19 days ago

Job description

Company Description

Lake | Flato is a 33 year old firm of 100 architects and designers located in San Antonio TX and with offices in Austin TX.

Job Description

This role works closely with the Director of IT to maintain the mosaic of design technologies that support the architectural design process. The desktop support coordinator provides technical support to all end users in the company and acts as the front line of defense in troubleshooting problems and coordinating with outside service support when needed.

Position Description

        provide technical support to all Lake | Flato personnel

        assist the Director of IT to manage Lake | Flato helpdesk service tickets and maintain hardware and software installed on desktops, laptops and servers. 

        assist in maintaining Windows Active Directory, DNS, DHCP, wireless network, mobile and desktop phones

        assist in implementation of IT hardware and software upgrades including decommissioning and recycling of old hardware

        assist in creating and maintaining support/instructional documents for end-users to assist them in proper usage of hardware and software

Qualifications

Minimum Qualifications

The IT Coordinator must be trained and have experience with:

  • MS: Windows 7/8/10, Windows Server 2008/2012, Office 365
  • VMware / VDI
  • Basic SQL server support
  • PC Hardware, Laptops, Printers, Projectors
  • Wired and Wireless Network Components

        Certificate or Degree in IT, computer science or related field

        Excellent communication skills and ability to work effectively in a team environment

        Experience working in a design environment or other project related business preferred

        Ability to legally work in the US

Additional Information

All your information will be kept confidential according to EEO guidelines. 
Please send a digital copy of your resume. Please visit our website at www.lakeflato.com for more information about our firm,our culture and our people. Upon receipt, we will reviewand contact you should your qualifications meet our staffing needs.

Apply