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Desktop Support Coordinator Jobs in Boca Raton, FL

GovernmentJobs.com

Student Technologist

West Palm Beach, FL · On-site

$18.50 - $22.25/hr

Installs, supports and maintains desktop computers, laptops, tablets, mobile devices and ... Please contact the Americans with Disabilities Act Coordinator, Palm Beach County Courthouse, 205 ...

LARSON CANDO INC

IT Coordinator

Tamarac, FL · On-site

The IT Coordinator provides first-level technical support to employees across LCI while assisting ... Provide first-level technical support for desktop, laptop, printer, mobile device, and peripheral ...

Altelix LLC

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Junior eCommerce Product Coordinator

Boca Raton, FL · On-site

$25 - $30/hr

... supporting new product launches. This role works closely with Engineering, Sales, and Marketing to ... desktop and mobile devices Note: This position does not require web development experience. Basic ...

Altelix LLC

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Junior eCommerce Product Coordinator

Fort Lauderdale, FL · On-site

$25 - $30/hr

... supporting new product launches. This role works closely with Engineering, Sales, and Marketing to ... desktop and mobile devices Note: This position does not require web development experience. Basic ...

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All JobsDesktop Support JobsDesktop Support Coordinator JobsDesktop Support Coordinator Jobs in Boca Raton, FL

Desktop Support Coordinator information

See Boca Raton, FL salary details

$11

$21

$34

How much do desktop support coordinator jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for desktop support coordinator in Boca Raton, FL is $21.72, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $24.42 per hour, depending on experience, location, and employer.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level job because it requires basic technical skills, such as troubleshooting hardware and software issues, and provides opportunities to learn about IT systems. It typically involves working with common tools like remote support software and may lead to more advanced IT roles with experience and certifications like CompTIA A+ or Network+.

What is the difference between Desktop Support Coordinator vs Desktop Support Specialist?

AspectDesktop Support CoordinatorDesktop Support Specialist
CertificationsCompTIA A+, HDI Support Center AnalystCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)
Work EnvironmentOffice settings, coordinating support tasksHelp desk, troubleshooting user issues
Employer UsageIT departments, corporate environmentsIT support teams, service desks
Common Search IntentCoordination, management of support tasksTechnical troubleshooting, user support

The Desktop Support Coordinator primarily manages and coordinates support activities within IT teams, focusing on organization and communication. In contrast, the Desktop Support Specialist directly troubleshoots and resolves technical issues faced by end-users. Both roles require similar certifications and are integral to IT support operations, but their focus areas differ—one on coordination, the other on technical support.

Do I need a degree for desktop support coordinator?

A degree is not always required to become a desktop support coordinator, but many employers prefer candidates with a high school diploma or equivalent, along with relevant technical certifications such as CompTIA A+. Practical experience with troubleshooting, hardware, and software support is often more important than formal education for this role.

What are some common challenges a desktop support coordinator faces when managing multiple support requests simultaneously?

A Desktop Support Coordinator often manages multiple support tickets at once, which can be challenging when prioritizing urgent issues while ensuring all users receive timely assistance. Balancing immediate technical problems with scheduled maintenance tasks requires strong organizational and communication skills. Coordinators must also collaborate closely with IT teams and end users to resolve issues efficiently, sometimes under tight deadlines. Staying adaptable and maintaining clear documentation helps manage this fast-paced workload effectively.

What is a desktop support coordinator?

Desktop Support Coordinators are IT professionals who manage and oversee technical support for computer systems within an organization. They coordinate the response to user issues, assist with hardware and software troubleshooting, and ensure that all desktop computers and related equipment are functioning efficiently. Additionally, they often supervise a team of support technicians, maintain inventory of IT assets, and help implement new technologies or updates. Their role is crucial for maintaining smooth day-to-day operations and minimizing downtime caused by technical problems.

What are the key skills and qualifications needed to thrive as a desktop support coordinator?

To thrive as a Desktop Support Coordinator, you need a solid understanding of computer hardware, operating systems, troubleshooting techniques, and typically a degree in information technology or a related field. Familiarity with ticketing systems, remote desktop tools, Active Directory, and certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are commonly required. Strong communication, patience, and organizational skills help you effectively assist users and manage multiple support requests. These skills ensure timely resolution of technical issues, minimize downtime, and maintain smooth IT operations across the organization.
What are the most commonly searched types of Desktop Support jobs in Boca Raton, FL? The most popular types of Desktop Support jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Desktop Support Coordinator jobs? Cities near Boca Raton, FL with the most Desktop Support Coordinator job openings:
Desktop Support Coordinator jobs near you

Technology Support Coordinator (IT Operations Team Lead)

InstantServe LLC

Pompano Beach, FL • On-site

Full-time

Posted 23 days ago

Job description

Job Title: Technology Support Coordinator (IT Operations Team Lead)
Location: Pompano Beach, FL 33069
Position Overview:-
We are seeking an experienced Technology Support Coordinator to lead day-to-day IT support operations and ensure the efficient delivery of technical support services across the organization. This role is responsible for supervising support staff, managing incident resolution, coordinating service requests, and driving continuous improvements in IT service delivery.
The ideal candidate will have a strong background in desktop support, IT operations, help desk management, and team leadership within an enterprise environment.
Required Qualifications:-
l Associate's or Bachelor's degree in Computer Science, Information Systems, or a related field, or equivalent professional experience.
l Minimum 5 years of experience in IT operations, desktop support, computer operations, or technical support within a multi-platform enterprise environment.
l Previous experience leading IT support teams, projects, or technical operations.
l Experience using enterprise ticketing systems such as ServiceNow, Jira Service Management, Remedy, Zendesk, or similar platforms.
l Strong troubleshooting skills for Windows-based hardware and software issues.
l Experience supporting Microsoft Office 365, Outlook, Teams, printers, laptops, desktops, and related end-user technologies.
l Understanding of IT Service Management (ITSM) concepts, incident management, and service request processes.
l Experience with IT asset and inventory management.
l Strong organizational, communication, and problem-solving skills.
l Ability to prioritize multiple tasks in a fast-paced environment.
l Ability to work independently as well as within a team environment.
l Previous supervisory or team leadership experience is highly preferred.
l Ability to lift up to 50 pounds when required.
Preferred Skills:-
l ServiceNow administration or advanced user experience.
l Knowledge of Active Directory and user account administration.
l Experience supporting audiovisual and video conferencing technologies.
l Experience creating technical documentation and maintaining knowledge base content.
l Exposure to ITIL best practices or IT service management frameworks.
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About InstantServe

Sourced by ZipRecruiter

InstantServe provides a one-stop solution to all Healthcare, IT/Non-IT Staffing needs. Established in 2016, InstantServe is a strong workforce of over 100+ go-getters with a demonstrated background in IT/Non-IT service. We are a nationally certified SBE from the Department of Administration (State of PA). As a proud Minority Woman Owned Small Business Enterprise (M/WBE), InstantServe boasts of a strong team of professionals who have extensive experience catering to several Federal, Public, Commercial, and Healthcare Clients which includes 26 States and 46 government agencies. InstantServe is a client-centric organization that offers cost-effective and reliable solutions. Client satisfaction is sacrosanct! Our team strives to provide the best staffing and IT solutions to take your business to the next level.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Wayne, PA, US

Year founded

2016

Social media

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