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Contract Desktop Support Jobs in Boca Raton, FL (NOW HIRING)

BravoTech

Director of Enterprise IT

Sunrise, FL · On-site

Desktop Support Operations * Cybersecurity & Compliance * Disaster Recovery & Business Continuity ... Manage third-party vendors, technology partners, contracts, and service delivery expectations.

AppleOne

IT Technician

West Palm Beach, FL

$20/hr

... a contract opportunity supporting technology operations in a government and public sector environment in West Palm Beach, FL. This role is ideal for a hands-on desktop support or help desk ...

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Stem Xpert

Field Service Technician

Miramar, FL · On-site

Desktop Support/Field Service Technician/Computer Driving Technician. Location: Miramar, FL We hire for many locations in US) Type of Job: Long term Contract/Contract to permanent Job Role/Duties: If ...

Stefanini

IT Support Specialist

Boca Raton, FL · On-site

Stefanini provides the IT contract resources you need to implement crucial projects, handle short ... user desktop / phone support to deterine and resolve end user support issues. -Will require ...

Fuller Center

Staff Accountant -- Non-Profit

Boca Raton, FL · On-site

$52.40K - $69K/yr

Prepare Grants & Contracts invoices, and apply payments, in QuickBooks Desktop. * Process Cash ... Support: Provide back up support to other members of the finance team as needed * Audit & Form 990:

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Contract Desktop Support information

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$9

$25

$43

How much do contract desktop support jobs pay per hour?

As of May 29, 2026, the average hourly pay for contract desktop support in Boca Raton, FL is $25.62, according to ZipRecruiter salary data. Most workers in this role earn between $19.62 and $29.18 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Contract Desktop Support specialist, and why are they important?

To thrive as a Contract Desktop Support specialist, you need solid knowledge of hardware troubleshooting, operating systems, and network fundamentals, often backed by a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote support tools, ticketing systems, and software deployment platforms is typically required. Strong customer service, problem-solving abilities, and effective communication skills help you resolve issues efficiently and build trust with end-users. These skills ensure minimized downtime, high user satisfaction, and smooth daily operations in diverse organizational environments.

What are some common challenges faced by Contract Desktop Support professionals, and how can they best address them?

Contract Desktop Support professionals often encounter challenges such as quickly adapting to new IT environments, managing diverse hardware and software setups, and balancing multiple support requests. Success in this role requires strong troubleshooting skills, effective time management, and excellent communication to clearly explain technical issues to users. Building rapport with full-time staff and proactively familiarizing yourself with the organization's systems can help contract professionals integrate smoothly and provide high-quality support.

What is a Contract Desktop Support specialist?

A Contract Desktop Support specialist is an IT professional hired on a temporary or project basis to provide technical assistance to users within an organization. Their main responsibilities include installing, troubleshooting, and maintaining computer hardware, software, and peripheral devices. They resolve user issues either remotely or onsite, ensuring minimal disruption to business operations. These specialists may also assist with system upgrades, network connectivity, and security protocols as needed. As contract workers, they are typically employed for a set period or for specific projects rather than as full-time permanent staff.

What is the difference between Contract Desktop Support vs Help Desk Technician?

AspectContract Desktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL Foundation
Work EnvironmentContract-based, on-site or remote, client sitesHelp desk, call centers, remote support
Employer & IndustryIT service providers, consulting firmsCorporate IT departments, MSPs
Common Search IntentContract Desktop Support vs Help Desk Technician

Contract Desktop Support and Help Desk Technician roles often overlap in certifications and work environments, but Contract Desktop Support typically involves short-term contracts providing on-site or remote technical assistance directly to clients. Help Desk Technicians usually work within a company's internal IT team, focusing on remote support and troubleshooting. Both roles require similar skills but differ mainly in employment type and scope of work.

What are the most commonly searched types of Desktop Support jobs in Boca Raton, FL? The most popular types of Desktop Support jobs in Boca Raton, FL are:
What are popular job titles related to Contract Desktop Support jobs in Boca Raton, FL? For Contract Desktop Support jobs in Boca Raton, FL, the most frequently searched job titles are:
What job categories do people searching Contract Desktop Support jobs in Boca Raton, FL look for? The top searched job categories for Contract Desktop Support jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Contract Desktop Support jobs? Cities near Boca Raton, FL with the most Contract Desktop Support job openings:
Contract Desktop Support jobs near you
Director of Enterprise IT

Director of Enterprise IT

BravoTech

Sunrise, FL • On-site

Full-time

Posted 7 days ago

Job description

Job Description
Director of Enterprise IT
Bravotech, a leader in IT staffing and staff augmentation services, is seeking a talented Director of Enterprise IT for a premier health services client based in Florida. This is a fully remote leadership opportunity focused on driving enterprise IT strategy, operational excellence, infrastructure modernization, desktop support transformation, and scalable IT service delivery across the organization.
This role reports directly to the SVP of Technology and will lead enterprise IT operations, infrastructure strategy, ITSM initiatives, desktop support services, compliance alignment, and organizational technology transformation efforts.
Top Skills
  • Enterprise IT Leadership
  • IT Infrastructure Management
  • ITSM / ITIL
  • CMDB Administration
  • Desktop Support Operations
  • Cybersecurity & Compliance
  • Disaster Recovery & Business Continuity
  • Vendor & Project Management
  • Change Management
  • Healthcare IT Environment
  • NIST / HITRUST / SOC2 Type II
  • Team Leadership & Mentorship
Key ResponsibilitiesStrategic IT Leadership
  • Define and execute enterprise IT strategies aligned with organizational goals and operational growth initiatives.
  • Partner with executive leadership to drive technology modernization and digital transformation efforts.
  • Recommend and implement scalable technology solutions to improve operational efficiency and business performance.
Infrastructure & Enterprise Systems
  • Oversee enterprise infrastructure, internal systems, applications, and end-user technologies.
  • Ensure system reliability, security, scalability, and performance across all IT platforms.
  • Monitor infrastructure health, identify risks and vulnerabilities, and implement upgrades or enhancements.
  • Evaluate and deploy emerging technologies to improve organizational capabilities and operational effectiveness.
Desktop Support & End-User Services
  • Lead enterprise desktop support operations and service delivery initiatives.
  • Establish and maintain standardized processes for troubleshooting, support, hardware lifecycle management, and endpoint operations.
  • Implement proactive monitoring and preventative measures to minimize end-user disruptions.
  • Oversee employee hardware inventory, provisioning, and lifecycle management.
  • Partner with HR, Finance, and Security teams to optimize onboarding and offboarding processes and improve employee technology experience.
Cybersecurity, Compliance & Business Continuity
  • Collaborate with Security teams to strengthen enterprise security posture and operational controls.
  • Support initiatives aligned with NIST, HITRUST, and SOC2 Type II frameworks.
  • Develop and maintain disaster recovery and business continuity strategies.
  • Ensure enterprise IT operations align with regulatory and compliance requirements.
Project & Vendor Management
  • Lead enterprise IT projects from planning through execution and deployment.
  • Manage third-party vendors, technology partners, contracts, and service delivery expectations.
  • Drive organizational change management initiatives to ensure successful adoption of new technologies and processes.
  • Manage IT budgets and ensure cost-effective operational strategies.
Team Leadership
  • Hire, mentor, and develop high-performing IT teams.
  • Foster a collaborative, service-oriented, and innovative IT culture.
  • Provide leadership and escalation support for complex technical and operational challenges.
Required Qualifications
  • Strong experience leading enterprise IT operations and infrastructure teams.
  • Deep understanding of ITSM frameworks, CMDB principles, and ITIL best practices.
  • Experience managing enterprise desktop support and end-user computing environments.
  • Proven success leading strategic IT initiatives and organizational transformation efforts.
  • Strong project management and change management experience.
  • Experience overseeing disaster recovery, business continuity, and cybersecurity initiatives.
  • Strong analytical, troubleshooting, and operational problem-solving skills.
  • Excellent communication and stakeholder management abilities.
  • Experience managing vendor relationships, contracts, and technology partnerships.
Preferred Qualifications
  • Healthcare or health services industry experience.
  • Knowledge of regulatory compliance frameworks and standards.
  • Experience supporting environments aligned with:
    • NIST
    • HITRUST
    • SOC2 Type II
Ideal Background
  • Director of IT
  • Enterprise Infrastructure Manager
  • IT Operations Director
  • Head of Enterprise Technology
  • IT Service Delivery Director
  • Senior IT Infrastructure Manager
  • Enterprise Support Services Leader

Meet Your Recruiter
Angela Hardemon
Text me about this job - 972-419-1615
Please include your name and Job Title in your Text.
Thanks!
  • 972-419-1615
  • ahardemon@bravotech.com

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