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Desktop Support Coordinator Jobs (NOW HIRING)

Robert Half

Desktop Support Analyst

East Hartford, CT · On-site

$25 - $30/hr

Desktop Support Technician Location: East Hartford, CT Employment Type: Contract (9-12 Months ... Exposure to project coordination, technology deployments, or office rollouts * Experience ...

Dutech Systems

Desktop Support Technician

Zanesville, OH · On-site

$18.75 - $23.75/hr

Dutech Systems is seeking a Desktop Support Technician to provide onsite technical support for end ... coordinating with hardware vendors and service providers. Company : Dutech Systems Inc. Founded in ...

MM International

Desktop Support Technician

New York, NY · On-site

$22.25 - $28.25/hr

Desktop Support Technician Job Duration: 12 Months of Contract to Hire role Job Location: New York ... Perform a variety of support activities including inventory and coordination with outside ...

Cornerstone

Desktop Support Manager

Washington, DC · On-site

Hires, manages, coordinates workflow, set schedules, oversees training and professionally develops ... Manages the desktop support queue to ensure all tickets are handled in accordance with our SLA ...

Cornerstone

Desktop Support Manager

New York, NY · On-site

Hires, manages, coordinates workflow, set schedules, oversees training and professionally develops ... Manages the desktop support queue to ensure all tickets are handled in accordance with our SLA ...

Cornerstone

Desktop Support Manager

Chicago, IL · On-site

Hires, manages, coordinates workflow, set schedules, oversees training and professionally develops ... Manages the desktop support queue to ensure all tickets are handled in accordance with our SLA ...

Cornerstone

Desktop Support Manager

Boston, MA · On-site

Hires, manages, coordinates workflow, set schedules, oversees training and professionally develops ... Manages the desktop support queue to ensure all tickets are handled in accordance with our SLA ...

Cornerstone Research

Desktop Support Manager

Boston, MA · On-site

Hires, manages, coordinates workflow, set schedules, oversees training and professionally develops ... Manages the desktop support queue to ensure all tickets are handled in accordance with our SLA ...

MDAEdge

Senior Desktop Support Engineer

Clearwater, FL · On-site

The role involves managing ticket queues, coordinating with vendors, and providing IT support for events and emergencies. Responsibilities : • 4-7 years of experience in Desktop Support Engineer ...

SDI Presence

Senior Desktop Support Specialist

Chicago, IL · On-site

$60K - $79K/yr

This is a hands-on leadership role responsible for managing desktop support technicians, coordinating schedules, creating standard operating procedures (SOPs), resolving escalated technical issues ...

SDI Presence

Senior Desktop Support Specialist

Chicago, IL · On-site

$60K - $79K/yr

This is a hands-on leadership role responsible for managing desktop support technicians, coordinating schedules, creating standard operating procedures (SOPs), resolving escalated technical issues ...

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Desktop Support Coordinator information

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How much do desktop support coordinator jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for desktop support coordinator in the United States is $22.89, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $25.72 per hour, depending on experience, location, and employer.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level job because it requires basic technical skills, such as troubleshooting hardware and software issues, and provides opportunities to learn about IT systems. It typically involves working with common tools like remote support software and may lead to more advanced IT roles with experience and certifications like CompTIA A+ or Network+.

What is the difference between Desktop Support Coordinator vs Desktop Support Specialist?

AspectDesktop Support CoordinatorDesktop Support Specialist
CertificationsCompTIA A+, HDI Support Center AnalystCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)
Work EnvironmentOffice settings, coordinating support tasksHelp desk, troubleshooting user issues
Employer UsageIT departments, corporate environmentsIT support teams, service desks
Common Search IntentCoordination, management of support tasksTechnical troubleshooting, user support

The Desktop Support Coordinator primarily manages and coordinates support activities within IT teams, focusing on organization and communication. In contrast, the Desktop Support Specialist directly troubleshoots and resolves technical issues faced by end-users. Both roles require similar certifications and are integral to IT support operations, but their focus areas differ—one on coordination, the other on technical support.

Do I need a degree for desktop support coordinator?

A degree is not always required to become a desktop support coordinator, but many employers prefer candidates with a high school diploma or equivalent, along with relevant technical certifications such as CompTIA A+. Practical experience with troubleshooting, hardware, and software support is often more important than formal education for this role.

What are some common challenges a desktop support coordinator faces when managing multiple support requests simultaneously?

A Desktop Support Coordinator often manages multiple support tickets at once, which can be challenging when prioritizing urgent issues while ensuring all users receive timely assistance. Balancing immediate technical problems with scheduled maintenance tasks requires strong organizational and communication skills. Coordinators must also collaborate closely with IT teams and end users to resolve issues efficiently, sometimes under tight deadlines. Staying adaptable and maintaining clear documentation helps manage this fast-paced workload effectively.

What is a desktop support coordinator?

Desktop Support Coordinators are IT professionals who manage and oversee technical support for computer systems within an organization. They coordinate the response to user issues, assist with hardware and software troubleshooting, and ensure that all desktop computers and related equipment are functioning efficiently. Additionally, they often supervise a team of support technicians, maintain inventory of IT assets, and help implement new technologies or updates. Their role is crucial for maintaining smooth day-to-day operations and minimizing downtime caused by technical problems.

What are the key skills and qualifications needed to thrive as a desktop support coordinator?

To thrive as a Desktop Support Coordinator, you need a solid understanding of computer hardware, operating systems, troubleshooting techniques, and typically a degree in information technology or a related field. Familiarity with ticketing systems, remote desktop tools, Active Directory, and certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are commonly required. Strong communication, patience, and organizational skills help you effectively assist users and manage multiple support requests. These skills ensure timely resolution of technical issues, minimize downtime, and maintain smooth IT operations across the organization.
What cities are hiring for Desktop Support Coordinator jobs? Cities with the most Desktop Support Coordinator job openings:
What are the most commonly searched types of Desktop Support jobs? The most popular types of Desktop Support jobs are:
What states have the most Desktop Support Coordinator jobs? States with the most job openings for Desktop Support Coordinator jobs include:
Desktop Support Coordinator jobs near you

Desktop Support Analyst

Robert Half

East Hartford, CT • On-site

$25 - $30/hr

Temporary

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

Job description

Desktop Support Technician

Location: East Hartford, CT

Employment Type: Contract (9-12 Months)

Schedule: 40 Hours Per Week, Monday-Friday

 

About the Opportunity:

Robert Half is seeking a Desktop Support Technician to join a growing IT team. This position will provide a mix of end-user support, workstation deployment, employee onboarding, and technology rollout assistance.

The ideal candidate will possess strong desktop support skills, enjoy working directly with end users, and be comfortable handling a variety of technical issues in a fast-paced environment.

 

Responsibilities:

  • Provide desktop and end-user support for employees across multiple locations
  • Troubleshoot hardware, software, networking, and peripheral device issues
  • Image, configure, deploy, and replace laptops and desktop computers
  • Support employee onboarding, workstation setup, and equipment provisioning
  • Manage and resolve support tickets while maintaining excellent customer service
  • Assist with hardware inventory and asset tracking activities
  • Support technology refresh initiatives and workstation deployment projects
  • Coordinate technology-related tasks associated with office expansions, relocations, and operational initiatives
  • Work closely with internal IT teams to ensure timely issue resolution
  • Document technical issues, resolutions, and support procedures


Required Qualifications:

  • 2+ years of Desktop Support, Help Desk, or End User Support experience
  • Experience imaging and deploying laptops and desktops
  • Strong troubleshooting skills involving hardware and software issues
  • Strong communication and customer service skills
  • Ability to prioritize multiple tasks and support requests

Preferred Qualifications:

  • Experience with asset management and hardware lifecycle activities
  • Exposure to project coordination, technology deployments, or office rollouts
  • Experience supporting mobile devices and remote users

 

What We're Looking For:

We're looking for someone who enjoys helping people, takes ownership of technical issues, and can thrive in an environment where no two days are exactly the same. The successful candidate will be a dependable team player who combines strong technical skills with excellent customer service.

 

Compensation & Benefits

As a salaried employee of Robert Half's Full-Time Engagement Professional program, you will be eligible for:

  • Competitive compensation
  • Medical, dental, and vision benefits
  • Paid holidays
  • Paid time off (PTO)
  • 401(k) eligibility


Robert Half logo

About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948

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