1

Desktop Support Coordinator Jobs in Manhattan, NY

Support all printers, support network configuration, driver installation, and vendor coordination for setup/repair of faulty devices, etc. • Install and Configure desktops, laptops, mobile devices ...

Printers - Support all printers , support network configuration, driver installations and vendor ... coordination for setup repair of faulty devices. * Provide onsite technical assistance for end ...

... and coordinating equipment upgrades. - Operating from the Depo located on the ground floor of the site. Skills Desktop, Windows 10, Troubleshooting, Hardware, Customer service, Technical support ...

... and coordinating equipment upgrades. - Operating from the Depo located on the ground floor of the site. Skills Desktop, Windows 10, Troubleshooting, Hardware, Customer service, Technical support ...

Printers - Support all printers , support network configuration, driver installations and vendor ... coordination for setup repair of faulty devices. * Provide onsite technical assistance for end ...

... and coordinating equipment upgrades. - Operating from the Depo located on the ground floor of the site. Skills Desktop, Windows 10, Troubleshooting, Hardware, Customer service, Technical support ...

... and coordinating equipment upgrades. - Operating from the Depo located on the ground floor of the site. Skills Desktop, Windows 10, Troubleshooting, Hardware, Customer service, Technical support ...

Support/set up of audio visual equipment * Support employee meeting setup * Support all models of ... coordination Responds to all queries, triaging each in a prioritized and timely manner Records ...

Desktop Support

Manhattan, NY · On-site

$22.25 - $28.50/hr

... and coordination. Monitor, measure, and test current/new infrastructure products and services ... Perform operational, project, and support tasks with little to no supervision, while meeting or ...

DESKTOP SUPPORT TECHNICIAN

Brooklyn, NY · On-site

$21.50 - $27.25/hr

Desktop Support Technician New York City Emergency Management (NYCEM) helps New Yorkers before ... NYCEM is responsible for coordinating citywide emergency planning and response for all types and ...

Desktop Support Technician

Manhattan, NY · On-site

$22.25 - $28.50/hr

The Desktop Support Technician will serve as front-line, level 1, IT support for the NYCHHC ... coordination. Familiarity with EDP applications and data processing programs; or, • A Master ...

NYCEM is responsible for coordinating citywide emergency planning and response for all types and ... support of desktop and laptop computers, applications, and related technology. Support includes ...

DESKTOP SUPPORT TECHNICIAN

Brooklyn, NY · On-site

$21.50 - $27.25/hr

NYCEM is responsible for coordinating citywide emergency planning and response for all types and ... support of desktop and laptop computers, applications, and related technology. Support includes ...

DESKTOP SUPPORT TECHNICIAN

Manhattan, NY · On-site

$22.25 - $28.50/hr

NYCEM is responsible for coordinating citywide emergency planning and response for all types and ... support of desktop and laptop computers, applications, and related technology. Support includes ...

DESKTOP SUPPORT TECHNICIAN

Brooklyn, NY · On-site

$22 - $28/hr

NYCEM is responsible for coordinating citywide emergency planning and response for all types and ... support of desktop and laptop computers, applications, and related technology. Support includes ...

NYCEM is responsible for coordinating citywide emergency planning and response for all types and ... support of desktop and laptop computers, applications, and related technology. Support includes ...

next page

Showing results 1-20

Desktop Support Coordinator information

See Manhattan, NY salary details

$13

$25

$40

How much do desktop support coordinator jobs pay per hour?

As of May 28, 2026, the average hourly pay for desktop support coordinator in Manhattan, NY is $25.26, according to ZipRecruiter salary data. Most workers in this role earn between $20.14 and $28.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Desktop Support Coordinator, and why are they important?

To thrive as a Desktop Support Coordinator, you need a solid understanding of computer hardware, operating systems, troubleshooting techniques, and typically a degree in information technology or a related field. Familiarity with ticketing systems, remote desktop tools, Active Directory, and certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are commonly required. Strong communication, patience, and organizational skills help you effectively assist users and manage multiple support requests. These skills ensure timely resolution of technical issues, minimize downtime, and maintain smooth IT operations across the organization.

What are some common challenges a Desktop Support Coordinator faces when managing multiple support requests simultaneously?

A Desktop Support Coordinator often manages multiple support tickets at once, which can be challenging when prioritizing urgent issues while ensuring all users receive timely assistance. Balancing immediate technical problems with scheduled maintenance tasks requires strong organizational and communication skills. Coordinators must also collaborate closely with IT teams and end users to resolve issues efficiently, sometimes under tight deadlines. Staying adaptable and maintaining clear documentation helps manage this fast-paced workload effectively.

What are Desktop Support Coordinators?

Desktop Support Coordinators are IT professionals who manage and oversee technical support for computer systems within an organization. They coordinate the response to user issues, assist with hardware and software troubleshooting, and ensure that all desktop computers and related equipment are functioning efficiently. Additionally, they often supervise a team of support technicians, maintain inventory of IT assets, and help implement new technologies or updates. Their role is crucial for maintaining smooth day-to-day operations and minimizing downtime caused by technical problems.

What is the difference between Desktop Support Coordinator vs Desktop Support Specialist?

AspectDesktop Support CoordinatorDesktop Support Specialist
CertificationsCompTIA A+, HDI Support Center AnalystCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)
Work EnvironmentOffice settings, coordinating support tasksHelp desk, troubleshooting user issues
Employer UsageIT departments, corporate environmentsIT support teams, service desks
Common Search IntentCoordination, management of support tasksTechnical troubleshooting, user support

The Desktop Support Coordinator primarily manages and coordinates support activities within IT teams, focusing on organization and communication. In contrast, the Desktop Support Specialist directly troubleshoots and resolves technical issues faced by end-users. Both roles require similar certifications and are integral to IT support operations, but their focus areas differ—one on coordination, the other on technical support.

What are the most commonly searched types of Desktop Support jobs in Manhattan, NY? The most popular types of Desktop Support jobs in Manhattan, NY are:
What cities near Manhattan, NY are hiring for Desktop Support Coordinator jobs? Cities near Manhattan, NY with the most Desktop Support Coordinator job openings:
Desktop Support Technician

Desktop Support Technician

MM International

New York, NY • On-site

$22.25 - $28.25/hr

Contractor

Posted 12 days ago


Job description

Job Title: Desktop Support Technician 
Job Duration: 12 Months of Contract to Hire role
Job Location:  New York, NY – 10017 (Onsite)
Position Type: Contract-to-Hire
On-Site 
We still need resume but from Finance domain
Technical Experience: 2–4 years of hands-on support for printers, PCs, laptops, and mobile devices; strong troubleshooting skills for both hardware and software.
Software Proficiency: Solid knowledge of Windows 7 & 10, Microsoft Office (2013–365), and familiarity with market data apps (e.g., Bloomberg) and telephony systems.
Education/Background: Bachelor’s degree and financial services experience
Soft Skills: Excellent customer service and communication abilities; must work well in a team environment.
Candidate Fit: Look for proactive problem-solvers with a service-oriented mindset and a collaborative attitude.
•    5 years Desktop Support Experience
•    Not necessary finance background (PREFERRED, can train on that part, if has good relevant working experience on Desktop support)
•    Strong in troubleshooting, team player attitude, good comms. Intune, supporting mobile devices .
•    Office 5 days onsite.
Required:
•    Bachelor’s degree preferred.
•    Finance experience preferred.
•    5 years of desktop support experience.
•    2-4 years of experience configuring, installing, troubleshooting and repairing printers, PC and laptops.
•    Strong technical knowledge of Windows 7 & 10, Microsoft Office 2013-365 products, Market Data Applications (ex. Bloomberg) and telephony systems.
•    Proficiency in troubleshooting desktop computer issues, both hardware and software.
•    Experience with supporting mobile devices.
•    Excellent customer services skills.
•    Excellent communication skills.
•    Team player attitude.
•    Work overtime hours, weekend hours and on-call hours as required. 
Responsibilities:
•    Solve problems of moderate to high complexity without help and escalate very complex problems to more senior staff.
•    Provide technical support for users of desktop hardware and software; users can be in remote locations.
•    Troubleshoot application issues including viruses, hard disk diagnostics and file repair, data encryption, and SMS reporting.
•    Troubleshoot printers and copier interfaces.
•    Track and resolve incidents and requests in an incident management system.
•    Perform a variety of support activities including inventory and coordination with outside technology vendors.