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Desktop Support Manager Jobs in Renton, WA (NOW HIRING)

IT Manager

Bellevue, WA · On-site

$65 - $70/hr

Moses Lake, WA (Onsite) We are looking for an IT Manager to lead and support our Desktop Support and Network/Server teams. The role requires strong technical expertise, leadership skills, and the ...

As our Customer Support Manager Americas, you lead the regional Customer Support Center and the teams behind it including Customer Service, Technical Support, Technical Escalations, and Service ...

As our Customer Support Manager Americas, you lead the regional Customer Support Center and the teams behind it including Customer Service, Technical Support, Technical Escalations, and Service ...

IT Support Specialist

Tacoma, WA · On-site

$80K - $100K/yr

This role supports daily IT functions across the organization, including workstation management ... Hands‑on experience with Windows desktop environments and Microsoft 365 administration.

IT Support Technician

Bellevue, WA · On-site

$24.25 - $33/hr

Responsibilities : • Work with the INFOSEC team to manage internal IT support requests ... Required : • 1+ years in a help desk, desktop support, or IT support role • Hands-on experience ...

This individual will be responsible for managing and supporting IT operations across both facilities, focusing on desktop support, helpdesk operations, Office 365, cloud tools, user training, and ...

IT Operations Manager

Redmond, WA · On-site

$115K - $130K/yr

The IT Operations Manager is responsible for the day-to-day management of the IT Operations team, including Desktop Support and Engineering functions. This role serves as the primary escalation point ...

Windows support Location: Redmond, WA Duration: Full Time Platform JD: Summary View Mandatory: LinkedIn presence and for verification share 2 good references from your last two projects. If you are ...

The System Support Supervisor position reports to the Distribution Center System Support Manager. This role will require performing technical support, system administration, Manhattan waving, and ...

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Desktop Support Manager information

See Renton, WA salary details

$16

$40

$67

How much do desktop support manager jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for desktop support manager in Renton, WA is $40.69, according to ZipRecruiter salary data. Most workers in this role earn between $27.02 and $54.09 per hour, depending on experience, location, and employer.

What is the difference between Desktop Support Manager vs Help Desk Supervisor?

AspectDesktop Support ManagerHelp Desk Supervisor
CertificationsCompTIA A+, Network+, ITILCompTIA A+, HDI-Support Center Analyst
Work EnvironmentOversees desktop support teams, manages hardware/software issues, strategic planningSupervises help desk staff, handles user tickets, ensures customer service quality
Industry UsageIT departments across various industries, corporate environmentsIT support centers, customer service teams in tech companies

The Desktop Support Manager focuses on managing desktop support teams, strategic planning, and overseeing hardware and software issues. In contrast, the Help Desk Supervisor primarily supervises help desk staff, manages user tickets, and ensures customer service quality. Both roles require similar certifications and are vital in IT support environments, but their scope and responsibilities differ.

What are some typical challenges faced by a Desktop Support Manager and how can they be addressed?

Desktop Support Managers often face challenges such as balancing urgent technical issues with long-term projects, managing a diverse team with varying skill levels, and ensuring high levels of end-user satisfaction. Proactively prioritizing tasks, offering ongoing training, and establishing clear communication channels can help address these challenges. Additionally, building strong relationships with other IT departments and maintaining a customer-focused approach are key to overcoming obstacles and ensuring smooth daily operations.

What Does a Desktop Support Manager Do?

Desktop support managers oversee the operations of the technical support staff in a company dedicated to helping customers resolve issues with their desktop computers. As a desktop support manager, your job duties include administrative tasks such as scheduling staff, supervising and evaluating employees, and using management computer software. The qualifications for a career as a desktop support manager include a bachelor’s degree in information systems technology and management experience. You need excellent technical skills and strong leadership skills to succeed in desktop support manager jobs.

What are the key skills and qualifications needed to thrive as a Desktop Support Manager, and why are they important?

To thrive as a Desktop Support Manager, you need strong technical knowledge of hardware, software, troubleshooting, and a background in IT, often supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+, Microsoft Certified Solutions Expert (MCSE), or ITIL is highly valued. Leadership, communication, and problem-solving skills help in managing teams and delivering excellent user support. These abilities ensure efficient IT operations, maximize team performance, and enhance end-user satisfaction within the organization.

What does a Desktop Support Manager do?

A Desktop Support Manager oversees the team responsible for providing technical support to end users in an organization, primarily focusing on desktop computers, laptops, and related hardware and software. They manage support staff, coordinate troubleshooting efforts, and implement best practices to ensure efficient problem resolution. Additionally, Desktop Support Managers develop support policies, handle escalated technical issues, and may assist in planning IT infrastructure upgrades or deployments to meet organizational needs.
What are the most commonly searched types of Desktop Support jobs in Renton, WA? The most popular types of Desktop Support jobs in Renton, WA are:
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What job categories do people searching Desktop Support Manager jobs in Renton, WA look for? The top searched job categories for Desktop Support Manager jobs in Renton, WA are:
What cities near Renton, WA are hiring for Desktop Support Manager jobs? Cities near Renton, WA with the most Desktop Support Manager job openings:
IT Manager

IT Manager

ClinDCast LLC

Bellevue, WA • On-site

$65 - $70/hr

Full-time

Posted 18 days ago


Job description

Benefits:
  • Help or transport service

Job Title: IT Manager
Location: Moses Lake, WA (Onsite)
We are looking for an IT Manager to lead and support our Desktop Support and Network/Server teams. The role requires strong technical expertise, leadership skills, and the ability to manage daily IT operations efficiently. This is a full-time onsite position in Moses Lake, WA.
Mandatory Skills:

  • Team management experience (Desktop, Network, Server)
  • Strong troubleshooting and system administration skills
  • Hands-on experience with networking and server environments
  • Excellent communication and leadership skills
  • Ability to lead IT projects and system upgrades


ClinDCast logo

About ClinDCast

Sourced by ZipRecruiter

ClinDCast is at the forefront of shaping the future of healthcare by partnering with globally recognized healthcare organizations and offering them innovative solutions and expert guidance. Our suite of services is designed to cater to a broad range of needs of healthcare organizations, including healthcare IT innovation, electronic health record (EHR) implementation & optimizations, data conversion, regulatory and quality reporting, enterprise data analytics, FHIR interoperability strategy, payer-to-payer data exchange, and application programming interface (API) strategy. With 15+ Years Of Healthcare IT Industry Experience, ClinDCast Is A Trusted Partner For Payers, Providers, And Lifesciences Organizations, Enabling Them To Deliver Exceptional Product And Solutions For Their Customers.

Industry

Health care and social assistance

Company size

11 - 50 Employees

Headquarters location

Wesley Chapel, FL, US

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