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Desktop Support Manager Jobs in Yakima, WA (NOW HIRING)

Desktop Support Manager information

See Yakima, WA salary details

$14

$36

$60

How much do desktop support manager jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for desktop support manager in Yakima, WA is $36.26, according to ZipRecruiter salary data. Most workers in this role earn between $24.09 and $48.17 per hour, depending on experience, location, and employer.

What does a desktop support manager do?

Desktop support managers oversee the operations of the technical support staff in a company dedicated to helping customers resolve issues with their desktop computers. As a desktop support manager, your job duties include administrative tasks such as scheduling staff, supervising and evaluating employees, and using management computer software. The qualifications for a career as a desktop support manager include a bachelor’s degree in information systems technology and management experience. You need excellent technical skills and strong leadership skills to succeed in desktop support manager jobs.

What does a desktop support manager do?

A Desktop Support Manager oversees the team responsible for providing technical support to end users in an organization, primarily focusing on desktop computers, laptops, and related hardware and software. They manage support staff, coordinate troubleshooting efforts, and implement best practices to ensure efficient problem resolution. Additionally, Desktop Support Managers develop support policies, handle escalated technical issues, and may assist in planning IT infrastructure upgrades or deployments to meet organizational needs.

What are the key skills and qualifications needed to thrive as a desktop support manager, and why are they important?

To thrive as a Desktop Support Manager, you need strong technical knowledge of hardware, software, troubleshooting, and a background in IT, often supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+, Microsoft Certified Solutions Expert (MCSE), or ITIL is highly valued. Leadership, communication, and problem-solving skills help in managing teams and delivering excellent user support. These abilities ensure efficient IT operations, maximize team performance, and enhance end-user satisfaction within the organization.

What are some typical challenges faced by a desktop support manager and how can they be addressed?

Desktop Support Managers often face challenges such as balancing urgent technical issues with long-term projects, managing a diverse team with varying skill levels, and ensuring high levels of end-user satisfaction. Proactively prioritizing tasks, offering ongoing training, and establishing clear communication channels can help address these challenges. Additionally, building strong relationships with other IT departments and maintaining a customer-focused approach are key to overcoming obstacles and ensuring smooth daily operations.

What is the difference between Desktop Support Manager vs Help Desk Supervisor?

AspectDesktop Support ManagerHelp Desk Supervisor
CertificationsCompTIA A+, Network+, ITILCompTIA A+, HDI-Support Center Analyst
Work EnvironmentOversees desktop support teams, manages hardware/software issues, strategic planningSupervises help desk staff, handles user tickets, ensures customer service quality
Industry UsageIT departments across various industries, corporate environmentsIT support centers, customer service teams in tech companies

The Desktop Support Manager focuses on managing desktop support teams, strategic planning, and overseeing hardware and software issues. In contrast, the Help Desk Supervisor primarily supervises help desk staff, manages user tickets, and ensures customer service quality. Both roles require similar certifications and are vital in IT support environments, but their scope and responsibilities differ.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level role in IT, as it provides foundational experience in troubleshooting hardware and software issues, customer service, and technical communication. It typically requires basic knowledge of operating systems, networking, and common tools, and can serve as a stepping stone to more advanced IT positions.

What are the most commonly searched types of Desktop Support jobs in Yakima, WA?

The most popular types of Desktop Support jobs in Yakima, WA are:

What job categories do people searching Desktop Support Manager jobs in Yakima, WA look for?

The top searched job categories for Desktop Support Manager jobs in Yakima, WA are:

What cities near Yakima, WA are hiring for Desktop Support Manager jobs?

Cities near Yakima, WA with the most Desktop Support Manager job openings:

Infographic showing various Desktop Support Manager job openings in Yakima, WA as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $75,415 per year, or $36.3 per hour.

$49.51 - $72.90/hr

Part-time

Re-posted 6 days ago


Yakima Valley Farm Workers Clinic rating

6.9

Company rating: 6.9 out of 10

Based on 12 frontline employees who took The Breakroom Quiz


Job description

Join our team as an on-call Sonographer at West Valley Family Health in Yakima, WA! We are seeking a dedicated OBGYN Sonographer to help provide ultrasounds for obstetrical and gynecological patients. In this role, you will collaborate with our OB-GYN and Women's Health clinicians to deliver high-quality, compassionate, evidence-based medical care.

This is a relief (on-call) position, utilized as-needed with no guarantee of hours.

We've transformed into a leading community health center. With 40+ clinics across Washington and Oregon, we offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. Explore our short clips, "WE are Yakima - WE are Family" and "YVFWC - And then we grew" for a glimpse into our dedication to our communities, health, and families.

What We Offer

  • $49.51-$72.90/hour DOE.

What You'll Do

  • Perform ultrasound examinations unique to OB/GYN patients, i.e., pelvic ultrasound for aging and viability, nuchal thickness measurement for first-trimester screening, cervical lengths, anatomy scan, BPP, AFT, and all gynecologic/pelvic ultrasounds.
  • Escort patients to examination rooms, interpret patient histories and perform diagnostic sonography examinations
  • Manage physically/emotionally demanding work environment, respond to patient emergencies, and ensure patient safety and comfort
  • Document patient information accurately and timely
  • Liaise between patients and physicians as needed
  • Utilize feedback for technique improvement and adherence to safety policies
  • Provide support to clinical staff and perform other assigned duties

Qualifications

  • Education: Graduation from an accredited Diagnostic Medical Sonography Program
  • Experience:
    • 1 year of ultrasound experience preferred, but not required
    • OBGYN experience preferred, but not required
  • Certifications: ARDMS OBGYN certification within 6 months of hire, CPR certification, NT certification preferred
  • Knowledge/Skills/Abilities
    • Knowledge of human anatomy, physiology, ultrasound practice, and medical terminology
    • Proficiency in operating desktop and Windows-based computer systems
    • Strong communication skills and ability to work collaboratively in a team-oriented environment
    • Excellent organizational and time management skills
    • Ability to exercise sound judgment and handle confidential information

If you are passionate about providing exceptional patient care, we invite you to apply for this rewarding position!

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Contact us at jobs@yvfwc.org to learn more about this opportunity!

Employment Type: Part time

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