Hiring Helpdesk technicians who can speak Spanish for one of the largest insurance company based ... Requires sufficient knowledge of IT operations, responsibilities, work flow process and procedures ...
Hiring Helpdesk technicians who can speak Spanish for one of the largest insurance company based ... Requires sufficient knowledge of IT operations, responsibilities, work flow process and procedures ...
Student IT Helpdesk (FWS only), Su26
Redmond, WA · On-site
$17.85/hr
Student IT Helpdesk (FWS only), Su26 Reports to: Johnny Deek, VP Information Technology and ... Once you have applied for and have been offered a position, we will contact the necessary managers ...
Student IT Helpdesk (FWS only), Su26
Redmond, WA · On-site
$17.85/hr
Student IT Helpdesk (FWS only), Su26 Reports to: Johnny Deek, VP Information Technology and ... Once you have applied for and have been offered a position, we will contact the necessary managers ...
IT Manager
Seattle, WA · On-site
$95K - $125K/hr
This role is responsible for managing the IT help desk, maintaining systems and documentation, supporting users across departments, and improving service delivery through automation and AI-enabled ...
Quick apply
IT Manager
Seattle, WA · On-site
$95K - $125K/hr
This role is responsible for managing the IT help desk, maintaining systems and documentation, supporting users across departments, and improving service delivery through automation and AI-enabled ...
IT Technical Analyst
Kent, WA · On-site
Provide excellent IT support to users via help desk and/or problem management software * Monitor and respond quickly to requests received through the IT helpdesk software * Utilize and manage company ...
IT Technical Analyst
Kent, WA · On-site
Provide excellent IT support to users via help desk and/or problem management software * Monitor and respond quickly to requests received through the IT helpdesk software * Utilize and manage company ...
IT Technical Analyst
Kent, WA · On-site
Provide excellent IT support to users via help desk and/or problem management software * Monitor and respond quickly to requests received through the IT helpdesk software * Utilize and manage company ...
IT Technical Analyst
Kent, WA · On-site
Provide excellent IT support to users via help desk and/or problem management software * Monitor and respond quickly to requests received through the IT helpdesk software * Utilize and manage company ...
IT Help Desk Technician 1
Bellevue, WA · On-site
$80K - $90K/yr
The IT Helpdesk Technician I provides first-level technical support to end users for hardware ... Manage Windows updates and other security updates to user workstations. * Assist with system ...
IT Help Desk Technician 1
Bellevue, WA · On-site
$80K - $90K/yr
The IT Helpdesk Technician I provides first-level technical support to end users for hardware ... Manage Windows updates and other security updates to user workstations. * Assist with system ...
IT Operations Manager - (Hybrid - Seattle, WA)
Seattle, WA · On-site
$121K - $199K/yr
Oversee Helpdesk operations: Take ownership of our IT Helpdesk, focusing on continuous improvement to enhance the user experience. * Drive innovation with AI: Identify and implement AI technologies ...
IT Operations Manager - (Hybrid - Seattle, WA)
Seattle, WA · On-site
$121K - $199K/yr
Oversee Helpdesk operations: Take ownership of our IT Helpdesk, focusing on continuous improvement to enhance the user experience. * Drive innovation with AI: Identify and implement AI technologies ...
IT Help Desk Support
Kent, WA · On-site
This includes, but not limited to, desktop and server repair, network maintenance, helpdesk tickets ... Manage servers at local division; domain controller, file, application and database (MS SQL SVR)
IT Help Desk Support
Kent, WA · On-site
This includes, but not limited to, desktop and server repair, network maintenance, helpdesk tickets ... Manage servers at local division; domain controller, file, application and database (MS SQL SVR)
IT Support Specialist
Seattle, WA · On-site
They are seeking an IT Support Specialist to lead support for their IT Help Desk, manage device provisioning, and collaborate with other teams to enhance operational efficiency. Responsibilities ...
IT Support Specialist
Seattle, WA · On-site
They are seeking an IT Support Specialist to lead support for their IT Help Desk, manage device provisioning, and collaborate with other teams to enhance operational efficiency. Responsibilities ...
IT Help Desk Support
Kent, WA · On-site
$37.80 - $40.95/hr
... helpdesk tickets, disaster recovery and all other projects as assigned. * Support of Cloud based ... Experience with desktop, desktop imaging, server and network management tools. * Experience with ...
IT Help Desk Support
Kent, WA · On-site
$37.80 - $40.95/hr
... helpdesk tickets, disaster recovery and all other projects as assigned. * Support of Cloud based ... Experience with desktop, desktop imaging, server and network management tools. * Experience with ...
IT Help Desk Support
Kent, WA · On-site
This includes, but not limited to, desktop and server repair, network maintenance, helpdesk tickets ... Manage servers at local division; domain controller, file, application and database (MS SQL SVR)
IT Help Desk Support
Kent, WA · On-site
This includes, but not limited to, desktop and server repair, network maintenance, helpdesk tickets ... Manage servers at local division; domain controller, file, application and database (MS SQL SVR)
This includes, but not limited to, desktop and server repair, network maintenance, helpdesk tickets ... Manage servers at local division; domain controller, file, application and database (MS SQL SVR)
This includes, but not limited to, desktop and server repair, network maintenance, helpdesk tickets ... Manage servers at local division; domain controller, file, application and database (MS SQL SVR)
IT Help Desk
Fife, WA · On-site
$28 - $30/hr
Manage and document incidents and service requests using IT service management tools. * Support employee onboarding, offboarding, transfers, equipment deployments, and refresh activities. * Assist ...
IT Help Desk
Fife, WA · On-site
$28 - $30/hr
Manage and document incidents and service requests using IT service management tools. * Support employee onboarding, offboarding, transfers, equipment deployments, and refresh activities. * Assist ...
IT Help Desk
Fife, WA · On-site
Manage and document incidents and service requests using IT service management tools. * Support employee onboarding, offboarding, transfers, equipment deployments, and refresh activities. * Assist ...
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IT Help Desk
Fife, WA · On-site
Manage and document incidents and service requests using IT service management tools. * Support employee onboarding, offboarding, transfers, equipment deployments, and refresh activities. * Assist ...
IT Help Desk Support
$37.80 - $40.95/hr
... helpdesk tickets, disaster recovery and all other projects as assigned. * Support of Cloud based ... Experience with desktop, desktop imaging, server and network management tools. * Experience with ...
IT Help Desk Support
$37.80 - $40.95/hr
... helpdesk tickets, disaster recovery and all other projects as assigned. * Support of Cloud based ... Experience with desktop, desktop imaging, server and network management tools. * Experience with ...
IT Help Desk Support
Kent, WA · On-site
$37.80 - $40.95/hr
... helpdesk tickets, disaster recovery and all other projects as assigned. * Support of Cloud based ... Experience with desktop, desktop imaging, server and network management tools. * Experience with ...
IT Help Desk Support
Kent, WA · On-site
$37.80 - $40.95/hr
... helpdesk tickets, disaster recovery and all other projects as assigned. * Support of Cloud based ... Experience with desktop, desktop imaging, server and network management tools. * Experience with ...
IT Support Specialist
Seattle, WA · On-site
$81K - $90K/yr
We are seeking an IT Support Specialist to build the foundation of our IT Help Desk. You will be ... Manage virtual helpdesk support for remote employees * Own end-to-end device provisioning - imaging ...
IT Support Specialist
Seattle, WA · On-site
$81K - $90K/yr
We are seeking an IT Support Specialist to build the foundation of our IT Help Desk. You will be ... Manage virtual helpdesk support for remote employees * Own end-to-end device provisioning - imaging ...
IT Manager
Seattle, WA · On-site
$108K - $132K/yr
You'll make meaningful contributions from day one and help shape the future of our product and ... You will own IT operations that support our rapidly growing team--from device management and ...
Quick apply
IT Manager
Seattle, WA · On-site
$108K - $132K/yr
You'll make meaningful contributions from day one and help shape the future of our product and ... You will own IT operations that support our rapidly growing team--from device management and ...
IT Manager
Bellevue, WA · On-site
$65 - $70/hr
Help or transport service Job Title: IT Manager Location: Moses Lake, WA (Onsite) We are looking for an IT Manager to lead and support our Desktop Support and Network/Server teams. The role requires ...
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IT Manager
Bellevue, WA · On-site
$65 - $70/hr
Help or transport service Job Title: IT Manager Location: Moses Lake, WA (Onsite) We are looking for an IT Manager to lead and support our Desktop Support and Network/Server teams. The role requires ...
IT Manager
Seattle, WA · On-site
$108K - $132K/yr
You'll make meaningful contributions from day one and help shape the future of our product and ... Responsibilities: * Manage and scale IT operations, including endpoint management, network ...
IT Manager
Seattle, WA · On-site
$108K - $132K/yr
You'll make meaningful contributions from day one and help shape the future of our product and ... Responsibilities: * Manage and scale IT operations, including endpoint management, network ...
It Helpdesk Manager information
See Renton, WA salary details
$42.2K - $51.1K
1% of jobs
$51.1K - $60K
6% of jobs
$60K - $68.9K
8% of jobs
$75.4K is the 25th percentile. Wages below this are outliers.
$68.9K - $77.8K
13% of jobs
$77.8K - $86.7K
14% of jobs
The median wage is $90.8K / yr.
$86.7K - $95.6K
17% of jobs
$95.6K - $104.5K
13% of jobs
$108.1K is the 75th percentile. Wages above this are outliers.
$104.5K - $113.4K
8% of jobs
$113.4K - $122.2K
7% of jobs
$122.2K - $131.1K
7% of jobs
$131.1K - $140K
5% of jobs
$42.2K
$94.2K
$140K
How much do it helpdesk manager jobs pay per year?
As of Jul 14, 2026, the average yearly pay for it helpdesk manager in Renton, WA is $94,240.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,200.00 and $112,500.00 per year, depending on experience, location, and employer.
How does an IT Helpdesk Manager typically balance technical troubleshooting with team leadership responsibilities?
As an IT Helpdesk Manager, you'll need to strike a balance between hands-on problem-solving and overseeing your team’s performance. While you may occasionally handle complex escalations, your primary focus will be on mentoring staff, monitoring ticket queues, setting service standards, and ensuring effective communication between the helpdesk and other departments. Success in this role often comes from strong organizational skills and the ability to foster a collaborative, customer-oriented environment. Regular team meetings, performance reviews, and process improvements are also key parts of the job.
What are the key skills and qualifications needed to thrive as an IT Helpdesk Manager, and why are they important?
To thrive as an IT Helpdesk Manager, you need strong technical knowledge in IT support, troubleshooting, and systems administration, usually backed by a degree in information technology or a related field. Familiarity with ticketing systems, remote support tools, and certifications like CompTIA A+ or ITIL are commonly expected. Exceptional leadership, problem-solving, and communication skills help manage teams and ensure high-quality user support. These abilities are crucial for maintaining efficient IT operations, resolving issues promptly, and delivering excellent service to end users.
What is the difference between It Helpdesk Manager vs It Support Specialist?
| Aspect | It Helpdesk Manager | It Support Specialist |
|---|---|---|
| Certifications | ITIL, CompTIA A+, Network+ | CompTIA A+, Microsoft Certified |
| Work Environment | Supervises helpdesk team, manages support processes | Provides technical support directly to users |
| Employer & Industry Usage | IT departments across industries, corporate helpdesks | Helpdesk and support centers, IT service providers |
The main difference is that an It Helpdesk Manager oversees the support team and manages support operations, while an It Support Specialist provides direct technical assistance to users. The manager focuses on team coordination and process improvement, whereas the specialist handles troubleshooting and issue resolution.
What are IT Helpdesk Managers?
IT Helpdesk Managers are professionals responsible for overseeing the support team that assists users with technical issues related to computers, software, and networks. They ensure that helpdesk operations run smoothly, manage support staff, set service standards, and resolve escalated technical problems. Their role includes analyzing support processes, implementing improvements, and often liaising between IT departments and end-users to ensure high-quality service. IT Helpdesk Managers play a key role in maintaining system efficiency and user satisfaction within an organization.
What are the most commonly searched types of It Helpdesk jobs in Renton, WA? The most popular types of It Helpdesk jobs in Renton, WA are:
What job categories do people searching It Helpdesk Manager jobs in Renton, WA look for? The top searched job categories for It Helpdesk Manager jobs in Renton, WA are:
What cities near Renton, WA are hiring for It Helpdesk Manager jobs? Cities near Renton, WA with the most It Helpdesk Manager job openings:
Job description
Job Description
Hiring Helpdesk technicians who can speak Spanish for one of the largest insurance company based out of Seattle, WA.
Strong customer service skills. Technical aptitude with strong PC literacy skills. Proficiency with Windows Operating Systems. Basic knowledge of a LAN/WAN environment. Strong problem solving skills and decision making ability. Strong enthusiasm and desire to learn. Work well in a team environment. Strong written and verbal communication skills. Ability to learn and apply technical information in a fast-paced, demanding work environment. Effective listening skills. Ability to follow policies and procedures; attention to detail. Self-motivation and organization. Associate degree in Technical or Business discipline preferred, at least two years of experience in IT or related field, or an equivalent combination of education and work experience. Requires sufficient knowledge of IT operations, responsibilities, work flow process and procedures to resolve most inquiries independently. Good analytical and communication skills, sound judgment, and the ability to work effectively with client and other staff.
Additional Information
All your information will be kept confidential according to EEO guidelines.
About US Tech Solutions
Sourced by ZipRecruiter
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions.
Industry
It services
Company size
1,001 - 5,000 Employees
Headquarters location
Jersey City, NJ, US
Year founded
2000