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Entry Level Help Desk Jobs in Renton, WA (NOW HIRING)

Systems Technicians possess entry level understanding of the technology used and operated by Kitsap ... Help Desk support provides expedient assistance troubleshooting and resolving issues and/or ...

Service Desk

Bothell, WA · On-site

$19/hr

Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...

Service Desk

Mill Creek, WA · On-site

$20.30/hr

Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...

Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...

Service Desk

Port Orchard, WA · On-site

$17.25/hr

Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...

Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...

Service Desk

Seattle, WA · On-site

$21.50/hr

Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...

Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...

Service Desk

Seattle, WA · On-site

$21.50/hr

Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...

Service Desk

Bothell, WA · On-site

$19/hr

Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...

Service Desk

Bremerton, WA · On-site

$17.75/hr

Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...

Service Desk

Port Orchard, WA · On-site

$17.75/hr

Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...

Service Desk

Edmonds, WA · On-site

$18.50/hr

Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...

Service Desk

Port Orchard, WA · On-site

$17.25/hr

Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...

Service Desk

Seattle, WA · On-site

$21.50 - $22/hr

Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...

Service Desk

Bothell, WA · On-site

$19/hr

Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...

Service Desk

Seattle, WA · On-site

$21.50 - $22/hr

Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...

Service Desk

Mill Creek, WA · On-site

$20.30/hr

Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...

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Entry Level Help Desk information

See Renton, WA salary details

$14

$26

$38

How much do entry level help desk jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for entry level help desk in Renton, WA is $26.04, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $29.18 per hour, depending on experience, location, and employer.

Is helpdesk a good entry-level job?

Help desk positions are common entry-level IT jobs that involve troubleshooting technical issues, providing customer support, and using tools like ticketing systems. They offer opportunities to develop technical skills, communication abilities, and industry certifications such as CompTIA A+.

What are entry level help desk jobs?

Entry level help desk jobs are positions where individuals provide technical support and troubleshooting assistance to users experiencing issues with computer systems, software, or hardware. These roles often involve answering calls, responding to emails or tickets, and guiding users through solutions for common IT problems. Entry level help desk technicians typically handle basic issues, escalate more complex problems to higher-level support, and may assist with setting up new equipment or accounts. This position is a common starting point for a career in IT, offering opportunities to develop technical and customer service skills.

What are the key skills and qualifications needed to thrive as an Entry Level Help Desk professional, and why are they important?

To thrive as an Entry Level Help Desk professional, you need a basic understanding of computer systems, troubleshooting methods, and customer service principles, often supported by a high school diploma or associate degree. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues under pressure. These skills and qualities ensure timely and accurate support, contributing to overall user satisfaction and smooth IT operations.

Can you get a helpdesk job with no experience?

Entry level help desk positions often do not require prior experience and may accept candidates with basic technical knowledge, strong communication skills, and a willingness to learn. Certifications like CompTIA A+ can improve chances, and on-the-job training is common for new hires.

What is the difference between Entry Level Help Desk vs Technical Support Specialist?

AspectEntry Level Help DeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialSimilar; often requires CompTIA A+ or Network+ certifications
Work EnvironmentHelp desk or call center, primarily remote or on-siteTechnical support teams, on-site or remote, often more specialized
Employer & Industry UsageIT departments, MSPs, tech companiesIT service providers, tech companies, corporate IT teams
Common Search & ComparisonYesYes

Entry Level Help Desk and Technical Support Specialist roles share similar credentials, work environments, and industry usage. The main difference lies in the scope: Help Desk roles typically handle general user issues, while Technical Support Specialists often deal with more technical or specialized problems. Both positions serve as entry points into IT support careers, with overlapping skills and certifications.

What are some common challenges faced by entry-level help desk professionals, and how can they overcome them?

Entry-level help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating solutions clearly to non-technical users. To overcome these, it's important to develop strong time management skills, continuously expand technical knowledge through training and hands-on experience, and practice effective communication. Collaborating with more experienced team members and actively seeking feedback can also help build both confidence and competence in the role.

Will IT help desk be replaced by AI?

Entry level help desk roles involve troubleshooting and customer support that require human judgment and communication skills, which AI currently cannot fully replicate. While AI tools can assist with routine tasks and knowledge base searches, human help desk staff are essential for complex issues and personalized service.

What job makes $10,000 a month without a degree?

Entry level help desk positions typically do not pay $10,000 a month without experience or specialized skills. High-paying jobs that reach this level often require advanced technical skills, certifications, or experience in fields like software development, sales, or entrepreneurship. Most roles paying this amount without a degree are rare and usually involve significant responsibility or specialized expertise.
What are the most commonly searched types of Help Desk jobs in Renton, WA? The most popular types of Help Desk jobs in Renton, WA are:
What job categories do people searching Entry Level Help Desk jobs in Renton, WA look for? The top searched job categories for Entry Level Help Desk jobs in Renton, WA are:
What cities near Renton, WA are hiring for Entry Level Help Desk jobs? Cities near Renton, WA with the most Entry Level Help Desk job openings:
Infographic showing various Entry Level Help Desk job openings in Renton, WA as of June 2026, with employment types broken down into 67% Full Time, 25% Part Time, and 8% Contract. Highlights an 83% In-person, and 17% Remote job distribution, with an average salary of $54,165 per year, or $26 per hour.
Order Desk Operator (1st shift) - Seattle, WA

Order Desk Operator (1st shift) - Seattle, WA

Xerox

Seattle, WA • On-site

Full-time

Posted 4 days ago


Xerox rating

7.2

Company rating: 7.2 out of 10

Based on 119 frontline employees who took The Breakroom Quiz

95th of 139 rated electronics manufacturers


Job description

General Information
City
Seattle
State/Province
Washington
Country
United States
Date
Monday, June 15, 2026
Working time
Full-time
Ref#
20039907
Job Level
Individual Contributor
Job Type
Early Career
Seniority Level
Entry Level
Currency
USD - United States - US
Annual Base Salary Minimum
29,760
Annual Base Salary Maximum
59,520
The salary range above represents the low and high end in the local currency of Xerox's salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant's education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox's total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers, we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers.
Hourly: Hourly rates for this position can be shared with you per your location, this rate will fall within the posted range.
Description & Requirements
About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today's global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.
Shifts
  • 1st Shift 7:00AM - 3:30 PM (Sunday thru Thursday)

Overview
  • Provide delivery of contracted services at Boeing (South Park/Order Desk)
  • Respond to Boeing requests for distribution of engineering drawings and attachments
  • Work with Boeing Service partners to locate and distribute drawings and attachments
  • Work with Production staff to produce drawings for distribution the requestors
  • Deploy service solutions that meet agreed upon Standards of Performance (SOP) and Statements of Work (SOW)
  • Provide requested data within the timeframes outlined in the contract
  • Provide requested data within the allowable error rates outlined in the contract
  • Achieve business objectives (PEP), identify and resolve shortfalls and issues.

Skills/Essential Job Functions
  • Constructive, positive outlook and persistence in the face of obstacles
  • Excellent customer Service, interpersonal, and communication skills
  • Operational Management
  • Build and maintain relationships
  • Good organizational and time management skills
  • Ability to manage multiple tasks
  • Good Problem solving and critical thinking skills

Experience
  • No Prior Experience Necessary

Education/ Knowledge
  • Skills in MS Office applications, Internet navigation and use
  • Maintain quarterly learning objectives deployed by Xerox
  • Maintain required learning deployed by Boeing

Measures of Accountability - PEP
  • Customer satisfaction surveys and feedback.
  • Delivery against Service Level Agreements.
  • Delivery against Xerox Corporate Goals and Objectives.

With Our Technology, Build Your Future at Xerox. Apply Now!
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#LI-ONSITE

What Xerox employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


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About Xerox

Sourced by ZipRecruiter

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power today's workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients -- no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Norwalk, CT, US

Year founded

1906

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