ZipRecruiter

Log In

2

Remote It Help Desk Jobs in Renton, WA (NOW HIRING)

Outreach

IT Support Analyst

Seattle, WA · On-site +1

$50K - $60K/yr

Outreach is looking for a highly motivated, detail-oriented individual to join our IT Service Desk ... helping others solve their issues. Perhaps you have or currently do hold a position as Tier I ...

Danaher

IT Project Manager - Remote

Seattle, WA · On-site +1

$120K - $160K/yr

And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact ... The IT Project Manager is responsible for delivering key technical business initiatives and will ...

New

System One

EDMS IT Business Analyst

Bellevue, WA · Remote

$37 - $74/hr

Contract Compensation: $37.00 - $74.00 Onsite work model preferred, exceptional remote candidates ... We help clients get work done more efficiently and economically, without compromising quality.

System One

EDMS IT Business Analyst

Bellevue, WA · Remote

$37 - $74/hr

Contract Compensation: $37.00 - $74.00 Onsite work model preferred, exceptional remote candidates ... We help clients get work done more efficiently and economically, without compromising quality.

System One

EDMS IT Business Analyst

Bellevue, WA · Remote

$37 - $74/hr

Contract Compensation: $37.00 - $74.00 Onsite work model preferred, exceptional remote candidates ... We help clients get work done more efficiently and economically, without compromising quality.

Pierce County, WA

IT Systems Engineer 2

Tacoma, WA · On-site +1

$94K - $136K/yr

Career Service - Full Time Remote Employment: Flexible/Hybrid Job Number: 26-00686 Department ... can help improve service delivery to make a meaningful impact on County operations and the ...

System One

Helpdesk Technician

Bellevue, WA · Remote

$20.50 - $27.75/hr

System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders ... We help clients get work done more efficiently and economically, without compromising quality.

PNC Bank

Technology Solution Center Analyst

Home, WA · Remote

... remote environment. Required Qualifications Proven Service Desk / IT Support experience in a ... Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future.

FusionTek

IT Project Manager (MSP)

Kirkland, WA · On-site +1

$90K - $110K/yr

You'll serve as a key point of contact for clients, drive internal alignment, and help shape the ... Bachelor's degree in Information Technology, Project Management, Business Administration, or a ...

FusionTek

IT Project Manager (MSP)

Kirkland, WA · Remote

$100K - $119K/yr

Since 2007, we've been delivering high‑quality IT infrastructure management and support to ... You'll serve as a key point of contact for clients, drive internal alignment, and help shape the ...

FusionTek

IT Project Manager (MSP)

Federal Way, WA · Remote

$100K - $119K/yr

Since 2007, we've been delivering high‑quality IT infrastructure management and support to ... You'll serve as a key point of contact for clients, drive internal alignment, and help shape the ...

Omnidian

Senior Infrastructure Engineer, IT

Seattle, WA · Remote

$111K - $151K/yr

Act as the senior resource for the IT service desk, assisting team members with complex ... We have affinity groups to help employees feel seen and supported, such as Rainbow Array, Black ...

next page

Showing results 1-20

All JobsRemote It Help Desk JobsRemote It Help Desk Jobs in Renton, WA

Remote It Help Desk information

See Renton, WA salary details

$14

$26

$38

How much do remote it help desk jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for remote it help desk in Renton, WA is $26.04, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $29.18 per hour, depending on experience, location, and employer.

What is the difference between Remote It Help Desk vs Remote Technical Support Specialist?

AspectRemote It Help DeskRemote Technical Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+ or vendor-specific certifications
Work EnvironmentHelp desk ticketing systems, remote troubleshootingTechnical issue diagnosis, remote or on-site support
Industry UsageIT service providers, corporate IT departmentsIT support companies, software/hardware vendors

Remote It Help Desk and Remote Technical Support Specialist roles share similar certifications and work environments, often overlapping in troubleshooting and customer service. However, the Help Desk typically handles initial support tickets and basic issues, while Technical Support Specialists may resolve more complex technical problems. Both roles are essential in IT support, with the main difference being the complexity of issues handled.

What are some common challenges faced by remote IT Help Desk professionals, and how can they be managed effectively?

Remote IT Help Desk professionals often encounter challenges such as troubleshooting technical issues without direct access to users' devices, managing communication across different time zones, and maintaining clear documentation. To manage these effectively, it's important to utilize robust remote-access tools, establish clear communication protocols, and keep detailed records of support requests and resolutions. Consistent collaboration with team members and proactive learning about emerging technologies can also help remote IT Help Desk staff overcome these challenges and provide excellent support.

What are the key skills and qualifications needed to thrive as a Remote IT Help Desk professional, and why are they important?

To thrive as a Remote IT Help Desk professional, you need a strong understanding of computer systems, troubleshooting, networking, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote desktop software, and knowledge base platforms is essential. Excellent communication, patience, and problem-solving skills set top performers apart in this role. These skills ensure efficient technical support, high customer satisfaction, and minimal downtime for users.

What is a Remote IT Help Desk?

A Remote IT Help Desk is a service that provides technical support and assistance to users over the phone, email, or online chat, without being physically present on-site. IT Help Desk professionals troubleshoot issues related to software, hardware, networks, and other technology systems. They help resolve problems such as login issues, software installations, connectivity problems, and device malfunctions. Remote IT Help Desk services are commonly used by businesses to ensure quick and efficient support for employees, regardless of their location.
What are the most commonly searched types of It Help Desk jobs in Renton, WA? The most popular types of It Help Desk jobs in Renton, WA are:
What job categories do people searching Remote It Help Desk jobs in Renton, WA look for? The top searched job categories for Remote It Help Desk jobs in Renton, WA are:
What cities near Renton, WA are hiring for Remote It Help Desk jobs? Cities near Renton, WA with the most Remote It Help Desk job openings:
Remote It Help Desk jobs near you
Veteran and Military Spouse IT Network

Veteran and Military Spouse IT Network

Fortuna Business Management Consulting (Fortuna BMC)

Tacoma, WA • On-site, Remote

Contractor

Posted 19 days ago

Job description

FortunaBMC, a Veteran-Owned Business, is a staffing agency that partners with clients across the public sector to deliver highly skilled IT professionals supporting essential government programs and technology initiatives. We support state agencies, government organizations, and enterprise clients by connecting them with qualified technical talent.

We are committed to helping Military Veterans and Military Spouses successfully transition into meaningful careers in the IT industry. We recognize that military experience builds highly transferable skills-including leadership, problem-solving, adaptability, and mission execution-and we specialize in translating those strengths into civilian technical opportunities.

About This Opportunity

This is not a single job opening.

This is a Veteran IT Talent Network designed to connect you with upcoming opportunities across a wide range of technical disciplines. By joining our network, you position yourself for priority consideration for new roles with our public and private sector clients.

We actively support candidates at all career stages, from entry-level transitioning service members to experienced IT professionals.

Work Environment
  • Remote, Hybrid, and Onsite opportunities available
  • Locations vary by project and client needs
Work Schedule
  • Typically Monday–Friday, standard business hours
  • Some roles may follow project-specific or mission-driven schedules
Compensation
  • Competitive hourly rates based on experience and skillset
  • W2 and 1099 opportunities available, depending on the project
Key IT Career Areas

We recruit across eight core IT domains:

  • Software Development (Java, .NET, Python, etc.)
  • Cybersecurity
  • Cloud Computing
  • Data Science & Analytics
  • Network & Systems Administration
  • IT Support & Help Desk
  • Database Management
  • Product & Project Management (Agile, PMP)
Who We're Looking For
  • Transitioning Active Duty Service Members (within 6–12 months of separation)
  • Military Veterans with IT or technical experience
  • Military Spouses seeking stable, flexible, or remote IT careers
  • Entry-level candidates with foundational IT training or certifications
What You'll Bring

Preferred Qualifications:

  • Military technical background (MOS, AFSC, NEC, or equivalent experience)
  • Industry certifications (CompTIA, Cisco, Microsoft, AWS, etc.)
  • Active or prior Security Clearance (a strong advantage)
  • Ability to operate in structured, high-performance environments
  • Strong problem-solving skills and a mission-focused mindset
Why Fortuna BMC
  • Veteran-Owned company with a deep understanding of military transition
  • Proven track record supporting government and commercial clients
  • Access to exclusive contract vehicles (CMAS, ITMSA, and others)
  • Ongoing pipeline of IT opportunities across multiple sectors
  • Personalized support aligning your experience to the right roles
  • Commitment to long-term career growth, not just placement
Next Steps

Submit your resume to join our Veteran IT Talent Network and be considered for upcoming opportunities.

 recruiting@fortunabmc.com
 www.gofortuna.com

Referrals from fellow service members and spouses are encouraged.

Apply