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Remote It Help Desk Jobs in Renton, WA (NOW HIRING)

SnapSoft

IT Project Manager-US based

Seattle, WA · Remote

$112K - $132K/yr

We help startups, SMEs, and enterprises drive innovation, reduce costs, and enhance security. Using ... Fully remote position anywhere in the United States. * Flexible working hours with collaboration ...

New

IonQ

Manager, Global Network Operations

Bothell, WA · On-site +1

$95K - $127K/yr

We are open to hybrid and remote options for the right candidate. Travel: 25-40% domestic or ... IT network ecosystem, while actively mentoring and upskilling junior administrators, Help Desk ...

Trupanion

Information Security Engineer

Seattle, WA · On-site +1

Our mission is to help loving, responsible pet owners budget and care for their pets. At Trupanion ... Candidates located in the Seattle area are preferred , however strong remote candidates may be ...

Trupanion

Information Security Engineer

Seattle, WA · On-site +1

Our mission is to help loving, responsible pet owners budget and care for their pets. At Trupanion ... Candidates located in the Seattle area are preferred , however strong remote candidates may be ...

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Showing results 21-40

All JobsIt Help Desk JobsRemote It Help Desk JobsRemote It Help Desk Jobs in Renton, WA

Remote It Help Desk information

See Renton, WA salary details

$14

$26

$38

How much do remote it help desk jobs pay per hour?

As of Jul 25, 2026, the average hourly pay for remote it help desk in Renton, WA is $26.04, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $29.18 per hour, depending on experience, location, and employer.

What is the difference between Remote It Help Desk vs Remote Technical Support Specialist?

AspectRemote It Help DeskRemote Technical Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+ or vendor-specific certifications
Work EnvironmentHelp desk ticketing systems, remote troubleshootingTechnical issue diagnosis, remote or on-site support
Industry UsageIT service providers, corporate IT departmentsIT support companies, software/hardware vendors

Remote It Help Desk and Remote Technical Support Specialist roles share similar certifications and work environments, often overlapping in troubleshooting and customer service. However, the Help Desk typically handles initial support tickets and basic issues, while Technical Support Specialists may resolve more complex technical problems. Both roles are essential in IT support, with the main difference being the complexity of issues handled.

What are some common challenges faced by remote IT Help Desk professionals, and how can they be managed effectively?

Remote IT Help Desk professionals often encounter challenges such as troubleshooting technical issues without direct access to users' devices, managing communication across different time zones, and maintaining clear documentation. To manage these effectively, it's important to utilize robust remote-access tools, establish clear communication protocols, and keep detailed records of support requests and resolutions. Consistent collaboration with team members and proactive learning about emerging technologies can also help remote IT Help Desk staff overcome these challenges and provide excellent support.

What are the key skills and qualifications needed to thrive as a Remote IT Help Desk professional, and why are they important?

To thrive as a Remote IT Help Desk professional, you need a strong understanding of computer systems, troubleshooting, networking, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote desktop software, and knowledge base platforms is essential. Excellent communication, patience, and problem-solving skills set top performers apart in this role. These skills ensure efficient technical support, high customer satisfaction, and minimal downtime for users.

What is a Remote IT Help Desk?

A Remote IT Help Desk is a service that provides technical support and assistance to users over the phone, email, or online chat, without being physically present on-site. IT Help Desk professionals troubleshoot issues related to software, hardware, networks, and other technology systems. They help resolve problems such as login issues, software installations, connectivity problems, and device malfunctions. Remote IT Help Desk services are commonly used by businesses to ensure quick and efficient support for employees, regardless of their location.
What are the most commonly searched types of It Help Desk jobs in Renton, WA? The most popular types of It Help Desk jobs in Renton, WA are:
What job categories do people searching Remote It Help Desk jobs in Renton, WA look for? The top searched job categories for Remote It Help Desk jobs in Renton, WA are:
What cities near Renton, WA are hiring for Remote It Help Desk jobs? Cities near Renton, WA with the most Remote It Help Desk job openings:
Remote It Help Desk jobs near you
Infographic showing various Remote It Help Desk job openings in Renton, WA as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $54,165 per year, or $26 per hour.
Sales Director IT Services & Staffing

Sales Director IT Services & Staffing

The AES Group

Seattle, WA • Remote

Full-time

Posted 10 days ago

Job description

Role: Sales Director – IT Services & Staffing
Location: Remote | Hybrid | Onsite – Seattle, WA
Type: Full-time | Contract | Part-time

Let’s shape the future together at The AES Group!

Why Join Us?
At The AES Group, we don’t just deliver technology—we deliver impact. For over 20 years, we’ve empowered 40+ enterprise clients, including Fortune 500 leaders, with cloud, data, and AI solutions. As we scale our IT staffing services division, we’re seeking a Sales Director with a hunter mindset—a business development expert with a passion for winning new logos and building strategic relationships in the IT space.

What’s in It for You

  • Competitive performance-based compensation
  • Access to decision-makers at top-tier companies
  • High-growth, high-impact role with leadership visibility
  • Flexibility to work remote, hybrid, or onsite
  • Supportive, entrepreneurial team culture

Your Mission

You’ll lead the charge in building our IT staffing practice by identifying, engaging, and closing new client partnerships. Your focus: net new business, consultative selling, and owning the sales cycle from lead to close.

Your Core Responsibilities

  • Hunt, identify, and secure new logos across mid-market and enterprise clients
  • Develop strategic sales plans tailored to client talent needs
  • Build relationships with decision-makers: hiring managers, procurement leads, and C-level stakeholders
  • Collaborate closely with delivery teams to ensure rapid, quality staffing fulfillment
  • Lead negotiations, proposals, and contract closures with strong business acumen
  • Track industry trends to position AES as a trusted IT staffing partner

What You Bring

  • 10+ years in IT Solutions/Services or staffing sales, with a proven record of new client acquisition
  • A true hunter mindset—self-motivated, strategic, and results-driven
  • Expertise in sourcing models, recruitment lifecycle, and service delivery
  • Strong negotiation, communication, and relationship-building skills
  • Bachelor's degree in business, Marketing, HR, or related field (preferred)

Ready to make an impact and bring in new wins? Apply now and let’s build the future together at The AES Group.