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Tech Support Jobs in Minneapolis, MN (NOW HIRING)

IT Support Specialist

Chaska, MN · On-site

$55K - $70K/yr

Provide responsive, on-site technology support for employees in office, warehouse, and production environments. * Troubleshoot Windows computers, laptops, docks, monitors, peripherals, conference ...

The IT Support Specialist is responsible for providing hands-on technical support for nVent offices. This role serves as the primary onsite IT resource, ensuring a reliable, secure, and productive ...

The IT Support Specialist is responsible for providing hands-on technical support for nVent offices. This role serves as the primary onsite IT resource, ensuring a reliable, secure, and productive ...

IT Support Tech, Senior

Minneapolis, MN · On-site

$22.50 - $30.75/hr

The IT Support Technician provides comprehensive technical support across the organization, ensuring consistent, secure, and responsive IT operations. This role serves both onsite and remote users by ...

IT Support Tech, Senior

Minneapolis, MN · On-site

$22.50 - $30.75/hr

The IT Support Technician provides comprehensive technical support across the organization, ensuring consistent, secure, and responsive IT operations. This role serves both onsite and remote users by ...

We are seeking a customer-focused IT Support Technician to join our Global IT Operations team in Minneapolis. This role provides hands-on technical support for employees while also administering and ...

IT Support Specialist

Minneapolis, MN · On-site

$60K - $75K/yr

The ideal IT Support Specialist candidate will possess strong troubleshooting skills, excellent customer service abilities, and experience supporting Windows-based environments. Experience with ...

The IT Support Specialist plays a key role in troubleshooting technical issues and helping integrate systems into IP-based networks. This position requires strong problem-solving skills, attention to ...

The IT Support Specialist plays a key role in troubleshooting technical issues and helping integrate systems into IP-based networks. This position requires strong problem-solving skills, attention to ...

The IT Support Specialist plays a key role in troubleshooting technical issues and helping integrate systems into IP-based networks. This position requires strong problem-solving skills, attention to ...

Centrav Inc. is currently seeking a qualified IT Support Specialist to be responsible for providing help desk support to end-users including support for hardware, software, telephone and other ...

IT Support Technician

Chaska, MN · On-site

$65K - $75K/yr

Provides support for desktop technologies including end-user applications, operating systems, hardware, and peripherals. * Completes limited administrative tasks for end user access requests ...

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Tech Support information

See Minneapolis, MN salary details

$28.2K

$45.4K

$68.9K

How much do tech support jobs pay per year?

As of Sep 5, 2026, the average yearly pay for tech support in Minneapolis, MN is $45,385.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,100.00 and $49,100.00 per year, depending on experience, location, and employer.

What is a tech support specialist?

Tech support specialists are professionals who assist users in resolving technical issues with hardware, software, or network systems. They provide guidance by troubleshooting problems, answering questions, and offering solutions via phone, email, chat, or in person. Their goal is to ensure that technology functions smoothly for individuals or organizations by addressing technical challenges promptly and efficiently.

What are the qualifications to get a job in tech support?

The qualifications for jobs in technical or tech support vary but typically include a high school diploma and experience with repairing technology and customer service. Some companies may prefer candidates with a bachelor’s degree in computer science or certification in a specific type of software or hardware. Others may provide on-the-job training in their system. Technical or tech support jobs typically involve helping a company with issues that come up in its internal system or assisting individuals with problems. Duties frequently involve using helpdesk software, checking on system operations, explaining technical processes to users, and tracking issues to identify faults with software or hardware.

What are the key skills and qualifications needed to thrive as a tech support specialist, and why are they important?

To thrive as a Tech Support specialist, you need a solid understanding of computer systems, troubleshooting techniques, and common operating systems, typically supported by relevant IT certifications or coursework. Familiarity with ticketing systems, remote desktop software, and diagnostic tools is often required. Exceptional communication skills, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills ensure timely, accurate support and contribute to positive user experiences and organizational efficiency.

What are some common challenges faced by tech support professionals and how can they be managed?

Tech Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, communicating effectively with users of varying technical backgrounds, and managing multiple support requests simultaneously. Success in this role typically involves staying organized, maintaining patience, and developing strong problem-solving skills. Collaborating with team members and documenting solutions can help resolve issues more efficiently and improve the overall customer experience.

What is the difference between Tech Support vs Help Desk Technician?

AspectTech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ are common
Work EnvironmentOn-site or remote; troubleshooting hardware/software issues for end-usersOn-site or remote; providing technical assistance and support to users
Employer & Industry UsageIT companies, tech support firms, corporate IT departmentsIT service providers, corporate IT, government agencies

Both roles involve assisting users with technical issues, often requiring similar certifications and working in comparable environments. The main difference lies in scope: Tech Support may handle more complex technical problems, while Help Desk Technicians focus on user support and issue resolution.

What is entry level tech support?

Entry level tech support refers to the initial position in technical support roles, typically requiring minimal prior experience. It involves assisting users with basic hardware, software, and network issues, often using troubleshooting tools and customer service skills. These roles usually require a high school diploma or equivalent and may offer on-the-job training or certifications like CompTIA A+.

What is the job of a tech support?

A tech support professional assists users with troubleshooting hardware and software issues, providing technical guidance and solutions. They often use diagnostic tools, communicate clearly with customers, and may hold certifications like CompTIA A+ to perform their duties effectively.

What skills do I need for tech support?

Tech support professionals need strong communication skills to explain technical issues clearly, along with problem-solving abilities to diagnose and resolve hardware and software problems. Knowledge of operating systems, networking, and common troubleshooting tools is essential, and certifications like CompTIA A+ can enhance credibility and job prospects.

What are the most commonly searched types of Tech Support jobs in Minneapolis, MN?

The most popular types of Tech Support jobs in Minneapolis, MN are:

What are popular job titles related to Tech Support jobs in Minneapolis, MN?

For Tech Support jobs in Minneapolis, MN, the most frequently searched job titles are:

What job categories do people searching Tech Support jobs in Minneapolis, MN look for?

The top searched job categories for Tech Support jobs in Minneapolis, MN are:

What cities near Minneapolis, MN are hiring for Tech Support jobs?

Cities near Minneapolis, MN with the most Tech Support job openings:

Infographic showing various Tech Support job openings in Minneapolis, MN as of August 2026, with employment types broken down into 82% Full Time, 3% Part Time, and 15% Contract. Highlights an 94% In-person, 1% Hybrid, and 5% Remote job distribution, with an average salary of $45,385 per year, or $21.8 per hour.

IT Support Specialist

Quali Tech LLC

Chaska, MN • On-site

$55K - $70K/yr

Full-time

Posted 5 days ago


Job description

Quali Tech, LLC is a manufacturer of plant nutrition, animal nutrition, and food ingredients products and services. Found in 1967, Quali Tech has been developing new techniques to formulate specialized combinations of ingredients resulting in high quality, cost-effective and innovative products and services guided by our values.
 
World Class Customer Service
Uncompromising Quality
Family Feel/Professionally Run
 
 
We're seeking a highly organized and action-oriented full time team member to support the execution of administrative activities related to providing QualiTech customers with superior service and support our upcoming rebrand marketing initiatives. Right candidate will be a detail-oriented individual who thrives in a fast-paced environment and can seamlessly manage multiple priorities. This role will ensure consistent messaging across various channels. This could be a great opportunity for an entry level candidate to gain experience in multiple departments in one role.
 


Our new IT Specialist help keep the technology behind our offices, warehouse, and production floor running reliably. This hands-on role is ideal for a customer-focused problem solver who enjoys variety, visible impact, and learning across both enterprise and manufacturing technology.

What You’ll Do
  • Provide responsive, on-site technology support for employees in office, warehouse, and production environments.
  • Troubleshoot Windows computers, laptops, docks, monitors, peripherals, conference room technology, and common business applications.
  • Support wireless handheld computers, barcode scanners, industrial label printers, and related connectivity and printing workflows.
  • Configure, image, deploy, maintain, and recover PCs, mobile devices, printers, and shop-floor hardware.
  • Support Microsoft 365 applications and Teams, along with user onboarding, offboarding, account setup, and equipment deployment.
  • Prioritize incidents that affect production, communicate status clearly, and follow issues through resolution.
  • Perform routine patching, device health checks, asset management, and basic network or infrastructure troubleshooting.
  • Document solutions and procedures, identify recurring issues, and partner with IT and Operations on reliability improvements.
What You Bring
  • One to three years of IT support, help desk, desktop support, or field support experience. Manufacturing or warehouse experience is helpful but not required.
  • Practical troubleshooting ability with Windows devices, peripherals, printing, mobile hardware, and basic networking.
  • A service-first approach, clear communication, sound judgment, and the ability to work independently while knowing when to escalate.
  • Comfort working in both office and active manufacturing settings and performing hands-on tasks such as equipment setup, cable work, battery swaps, and basic device repair.
  • Ability to lift up to 25 pounds and use required PPE while working on the production floor.
Helpful Experience, Not Required
  • Zebra or Honeywell handheld devices and barcode scanners
  • Industrial label printers and labeling systems
  • Tasklet Mobile WMS, mobile device management platforms such as SOTI, or similar warehouse technology
  • NinjaOne or another remote monitoring and management platform
  • Microsoft Dynamics 365 Business Central or another ERP platform
  • Microsoft Power Platform, Power BI, Copilot Studio, or Microsoft 365 Copilot
Why Join QualiTech
  • Your work directly supports employee productivity and reliable production operations.
  • You’ll join a collaborative IT team and gain exposure to endpoint, infrastructure, business application, warehouse, and manufacturing technologies.
  • You’ll have opportunities to build skills in Dynamics 365, Power Platform, automation, reporting, and infrastructure projects.
  • You’ll work in a stable, people-oriented environment that values customer service, quality, accountability, adaptability, and technical excellence.


Ready to make a visible impact every day?

If you enjoy solving practical technology problems and being the person others can rely on, we’d like to meet you.