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Entry Level Tech Support Jobs in Minneapolis, MN

Varsity Tutors

CompTIA A+ Tutor

Saint Paul, MN · Remote

$25 - $40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

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All JobsTech Support JobsEntry Level Tech Support JobsEntry Level Tech Support Jobs in Minneapolis, MN

Entry Level Tech Support information

See Minneapolis, MN salary details

$28.2K

$45.4K

$68.9K

How much do entry level tech support jobs pay per year?

As of Aug 30, 2026, the average yearly pay for entry level tech support in Minneapolis, MN is $45,385.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,100.00 and $49,100.00 per year, depending on experience, location, and employer.

What is an entry level tech support job?

Entry level tech support jobs are positions designed for individuals who provide basic technical assistance and support to customers or end users. These roles typically involve troubleshooting hardware and software issues, answering questions about products or services, and helping users resolve common technology problems. Entry level tech support staff often work via phone, email, chat, or in person, and are expected to have strong communication skills as well as a fundamental understanding of computer systems. These jobs are a great starting point for those interested in a career in information technology, as they offer valuable hands-on experience and opportunities for advancement.

What are the key skills and qualifications needed to thrive as an entry level tech support professional?

To thrive as an Entry Level Tech Support professional, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a high school diploma or relevant certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills are crucial for delivering timely technical solutions and ensuring customer satisfaction in a fast-paced support environment.

What are some common challenges faced by entry level tech support professionals, and how can they be effectively addressed?

Entry level tech support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting unfamiliar technical issues, and communicating complex solutions to non-technical users. To address these challenges, it's helpful to develop strong problem-solving skills, maintain detailed documentation, and seek out mentorship or training from more experienced team members. Additionally, effective time management and clear, empathetic communication can greatly improve both user satisfaction and personal confidence in handling diverse support requests.

What is the difference between Entry Level Tech Support vs Help Desk Technician?

AspectEntry Level Tech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ often preferred
Work EnvironmentSupport for end-users, troubleshooting hardware/software issues, often in office or remote settingsAssist users with technical problems, provide remote or on-site support, typically in corporate or IT service environments
Employer & Industry UsageCommon in IT departments, tech companies, and customer support centersWidely used in corporate IT, government agencies, and service providers

Both roles involve assisting users with technical issues and require similar certifications. Entry Level Tech Support and Help Desk Technician positions often overlap in responsibilities, work environment, and industry usage, making them closely related entry-level IT support roles.

How to get into entry level tech support with no experience?

Entry level tech support roles often require basic knowledge of computer hardware, software, and troubleshooting skills. Gaining relevant certifications like CompTIA A+ and building hands-on experience through personal projects or volunteering can improve your chances; strong communication skills and a willingness to learn are also important.

What are the most commonly searched types of Tech Support jobs in Minneapolis, MN?

The most popular types of Tech Support jobs in Minneapolis, MN are:

What are popular job titles related to Entry Level Tech Support jobs in Minneapolis, MN?

For Entry Level Tech Support jobs in Minneapolis, MN, the most frequently searched job titles are:

What job categories do people searching Entry Level Tech Support jobs in Minneapolis, MN look for?

The top searched job categories for Entry Level Tech Support jobs in Minneapolis, MN are:

Entry Level Tech Support jobs near you
Infographic showing various Entry Level Tech Support job openings in Minneapolis, MN as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $45,385 per year, or $21.8 per hour.

IT Client Support Specialist

Minneapolis, MN • On-site

AWT Labels & Packaging
Printing and Printing Services • 51 - 200 employees
Learn more about AWT Labels & Packagingexternal

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

Description
AWT is a leading manufacturer of custom labels, flexible packaging, and precision converting solutions servicing Healthcare, Consumer Brand, and Technology clients worldwide. AWT employs nearly 650 associates and operates facilities in Minneapolis, MN (Headquarters), South Elgin, IL, Hauppauge, NY, Grand Blanc, MI, Anaheim, CA, Ottawa and Toronto, Canada, Winston-Salem and Garner, NC. AWT is the trusted partner for leading brands, delivering comprehensive, innovative, and sustainable solutions with exceptional quality, expertise, and responsiveness. More information about AWT can be found at www.awtlabelpack.com
AWT offers comprehensive benefits including medical, dental, vision, life insurance and other voluntary supplemental insurance coverages, HSA, 401k with match, holidays and paid time off.
AWT has the following position open in our Minneapolis, MN location:
The schedule for this position is M-F, Hours are - 8am - 5pm. Additional days and hours may be necessary due to production requirements.
Required Job Duties
The IT Client Support Technician role will serve as a member of the overall AWT IT organization, focused primarily on supporting production and front office client technologies and equipment throughout the enterprise. This role will be an entry-level contributor with growth opportunities across AWT IT. This position will be on-site in the Minneapolis facility, and be primarily tasked with performing PC deployment operations such as OS and application installation and configuration, preparing devices for shipment to end users, and assisting employees with the initial setup and login to newly deployed PCs. While the role will prioritize the execution of client deployment tasks, the role will also participate in general support and projects for all AWT locations.
Responsibilities:
  • Support core IT infrastructure through PC builds and configurations
  • Unpack new hardware, and prepare configured hardware for shipment
  • Physically deploy client hardware to end users
  • Assist end users with new PC logins, use, and configuration
  • Provide general IT service desk functions and end user support
  • Assist in projects and efforts driven by AWT leadership
  • Contribute ideas and recommendations to IT leadership within overall AWT IT
  • Take work direction from IT infrastructure leadership and Senior IT peers.
  • Work within applicable AWT IT and Security policies.
  • Assist in general IT troubleshooting as needed.
Requirements
Who does the IT Client Support Technician work with?
The IT Client Support Technician will work with AWT IT peers & leadership, local business leadership, and users within the AWT facilities. This role will take primary work direction from the IT Support Manager.
Qualifications and Education Requirements
  • 1-3+ years IT support experience
  • Team focused and self-motivated
  • Proficient in end-user computer technologies
  • Experience with Windows OS, Microsoft 365, and other common technologies
  • Experience configuring and administering Microsoft Intune and Autopilot a plus
  • Strong in ideation and problem solving
  • Aptitude to learn, grow and stay current with technology evolution
  • Level 1-2 hands-on experience supporting LAN/WLAN technologies
Preferred Skills
  • Windows 11
  • Microsoft 365
  • Microsoft OneDrive
  • Microsoft Intune
  • Microsoft Autopilot

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