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Tech Support Jobs in Pennsylvania (NOW HIRING)

LogiX-Guru

Tech Support

Harrisburg, PA · On-site

$37K - $46K/yr

This Tech Support, End-Point Device Support, & Management position will work closely with Security Team, Network Team, Application Teams/Developers, Business Areas and End-Users. Client seeks someone ...

New

Kforce Technology Staffing

IT Support Technician

Pittsburgh, PA · On-site

$20 - $27.50/hr

Kforce has a client that is seeking an IT Support Technician in Pittsburgh, PA. Summary: We're looking for a customer-focused IT Support Technician to help maintain a stable and productive technology ...

New

All Lines Technology

IT Support Technician

Pittsburgh, PA · On-site

$20.75 - $28.75/hr

The IT Support Specialist is responsible for providing technical assistance and support to users across the organization, including high-level executive leadership. This role involves troubleshooting ...

All Lines Technology

IT Support Technician

Pittsburgh, PA · On-site

$20.75 - $28.75/hr

The IT Support Specialist is responsible for providing technical assistance and support to users across the organization, including high-level executive leadership. This role involves troubleshooting ...

Lympha Press

IT Support Specialist

Chadds Ford, PA

Description IT SUPPORT SPECIALIST - Chadds Ford, PA Full-Time | On-Site POSITION HIGHLIGHTS Competitive salary with benefits Full-time, Monday through Friday schedule Medical, dental, vision & 401(k) ...

Lympha Press

IT Support Specialist

Chadds Ford, PA · On-site

IT SUPPORT SPECIALIST - Chadds Ford, PA Full-Time On-Site POSITION HIGHLIGHTS • Competitive salary with benefits • Full-time, Monday through Friday schedule • Medical, dental, vision & 401(k) ...

MASTER TRADES GROUP

IT Support Specialist

Marcus Hook, PA · On-site

$29 - $36/hr

IT Support Specialist Location: Boothwyn, PA (Hybrid) Work Schedule: Full-Time | Hybrid Please Note: This is a hybrid position based out of our Boothwyn, PA office. Candidates must reside within a ...

American Crane

IT Support Specialist

Douglassville, PA · On-site

$22 - $30/hr

NOW HIRING: IT SUPPORT SPECIALIST Entry-Level Through Experienced IT Support Opportunities Department: Information Technology Location: On-site only | 531 Old Swede Road, Douglassville, PA 19518 (No ...

New

Ascent Data, LLC

IT Support Analyst

Pittsburgh, PA

$22 - $25/hr

IT Support Analyst Location: RIDC Park, O'Hara Township, PA Schedule: Monday-Friday | Daylight Hours Employment Type: Full-Time Build Your IT Career with Ascent Data Are you passionate about ...

All Lines Technology

IT Support Technician

Robinson, PA · On-site

$19.50 - $26.75/hr

The IT Support Technician's role is to ensure that technology resources are working properly so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and ...

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All JobsTech Support JobsTech Support Jobs in Pennsylvania

Tech Support information

See Pennsylvania salary details

$27.1K

$43.6K

$66.2K

How much do tech support jobs pay per year?

As of Aug 7, 2026, the average yearly pay for tech support in Pennsylvania is $43,585.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,600.00 and $47,100.00 per year, depending on experience, location, and employer.

What is the job of a tech support?

A tech support professional assists users with troubleshooting hardware and software issues, providing technical guidance to resolve problems. They often use diagnostic tools, communicate solutions clearly, and may work in help desks or support centers, sometimes requiring certifications like CompTIA A+.

What are some common challenges faced by tech support professionals and how can they be managed?

Tech Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, communicating effectively with users of varying technical backgrounds, and managing multiple support requests simultaneously. Success in this role typically involves staying organized, maintaining patience, and developing strong problem-solving skills. Collaborating with team members and documenting solutions can help resolve issues more efficiently and improve the overall customer experience.

What is a tech support specialist?

Tech support specialists are professionals who assist users in resolving technical issues with hardware, software, or network systems. They provide guidance by troubleshooting problems, answering questions, and offering solutions via phone, email, chat, or in person. Their goal is to ensure that technology functions smoothly for individuals or organizations by addressing technical challenges promptly and efficiently.

What are the qualifications to get a job in tech support?

The qualifications for jobs in technical or tech support vary but typically include a high school diploma and experience with repairing technology and customer service. Some companies may prefer candidates with a bachelor’s degree in computer science or certification in a specific type of software or hardware. Others may provide on-the-job training in their system. Technical or tech support jobs typically involve helping a company with issues that come up in its internal system or assisting individuals with problems. Duties frequently involve using helpdesk software, checking on system operations, explaining technical processes to users, and tracking issues to identify faults with software or hardware.

What are the key skills and qualifications needed to thrive as a tech support specialist, and why are they important?

To thrive as a Tech Support specialist, you need a solid understanding of computer systems, troubleshooting techniques, and common operating systems, typically supported by relevant IT certifications or coursework. Familiarity with ticketing systems, remote desktop software, and diagnostic tools is often required. Exceptional communication skills, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills ensure timely, accurate support and contribute to positive user experiences and organizational efficiency.

What is the difference between Tech Support vs Help Desk Technician?

AspectTech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ are common
Work EnvironmentOn-site or remote; troubleshooting hardware/software issues for end-usersOn-site or remote; providing technical assistance and support to users
Employer & Industry UsageIT companies, tech support firms, corporate IT departmentsIT service providers, corporate IT, government agencies

Both roles involve assisting users with technical issues, often requiring similar certifications and working in comparable environments. The main difference lies in scope: Tech Support may handle more complex technical problems, while Help Desk Technicians focus on user support and issue resolution.

More about Tech Support jobs
What are the most commonly searched types of Tech Support jobs in Pennsylvania? The most popular types of Tech Support jobs in Pennsylvania are:
What are popular job titles related to Tech Support jobs in Pennsylvania? For Tech Support jobs in Pennsylvania, the most frequently searched job titles are:
What job categories do people searching Tech Support jobs in Pennsylvania look for? The top searched job categories for Tech Support jobs in Pennsylvania are:
What cities in Pennsylvania are hiring for Tech Support jobs? Cities in Pennsylvania with the most Tech Support job openings:
Tech Support jobs near you
Infographic showing various Tech Support job openings in Pennsylvania as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $43,585 per year, or $21 per hour.

Technology Support Manager

Dunwoody Village

Newtown Square, PA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 24 days ago

Job description

Technology Support Manager
Location: Dunwoody Village, Newtown Square, PA
Dunwoody Village, a nationally recognized nonprofit continuing care retirement community, is seeking an experienced and service-oriented Technology Support Manager to lead and evolve technology support services for our residents and staff. This role blends IT leadership, project management, and customer service within a mission-driven senior living environment.
How you will make an impact
• Supervise technical teams, define performance objectives, provide mentorship, and coordinate professional development.
• Technical and System Support: Manage support process including resident / staff support, on boarding, off boarding residents, staff and board members as well as access level changes.
• Project Management: Oversee technology projects from planning to execution, ensuring timely delivery, budget adherence, and alignment with business needs.
• System Oversight: Work with MSP to monitor and maintain IT systems, networks, and applications to ensure operational continuity, security, and reliability.
• Vendor and Stakeholder Management: Manage/coordinate relationships with external vendors, service providers, and internal stakeholders, including contract negotiation and technology assessments.
• Policy and Compliance: Establish and enforce best practices, IT policies, cybersecurity protocols, data governance, and disaster recovery plans to meet regulatory standards.
• Training and Support: Provide technical guidance and training to internal teams, ensuring proper use of technology and adherence to company policies. Develop general training for resident support.
Education:
A bachelor's degree in computer-related degree or equivalent experience.
Experience:
3+ years in technology project management or IT leadership role.
Skills:
Project management, analytical, support processes, and problem-solving skills; proficiency with IT infrastructure, cloud computing, software as a service and project management tools. Soft Skills: Excellent communication, leadership, and collaboration abilities to bridge technical teams and staff/residents.
Dunwoody Village offers a wide array of insurance options including medical, dental, vision, and prescription insurance in addition to generous paid time off and a company sponsored 403b plan including an annual match and discretionary contribution.
Applicants my apply by sending their resume, salary expectations, and three(3) references to the Human Resources Manager at nalsis@dunwoody.org.
Dunwoody Village is an Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.

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