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Tech Support Jobs in Pennsylvania (NOW HIRING)

LogiX-Guru

Tech Support

Harrisburg, PA · On-site

$37K - $46K/yr

This Tech Support, End-Point Device Support, & Management position will work closely with Security Team, Network Team, Application Teams/Developers, Business Areas and End-Users. Client seeks someone ...

All Lines Technology

IT Support Technician

Pittsburgh, PA · On-site

$20.75 - $28.75/hr

The IT Support Specialist is responsible for providing technical assistance and support to users across the organization, including high-level executive leadership. This role involves troubleshooting ...

All Lines Technology

IT Support Technician

Pittsburgh, PA · On-site

$20.75 - $28.75/hr

The IT Support Specialist is responsible for providing technical assistance and support to users across the organization, including high-level executive leadership. This role involves troubleshooting ...

Lympha Press

IT Support Specialist

Chadds Ford, PA

Description IT SUPPORT SPECIALIST - Chadds Ford, PA Full-Time | On-Site POSITION HIGHLIGHTS Competitive salary with benefits Full-time, Monday through Friday schedule Medical, dental, vision & 401(k) ...

Lympha Press

IT Support Specialist

Chadds Ford, PA · On-site

IT SUPPORT SPECIALIST - Chadds Ford, PA Full-Time On-Site POSITION HIGHLIGHTS • Competitive salary with benefits • Full-time, Monday through Friday schedule • Medical, dental, vision & 401(k) ...

American Crane

IT Support Specialist

Douglassville, PA · On-site

$22 - $30/hr

NOW HIRING: IT SUPPORT SPECIALIST Experienced IT Support Professional | Opportunity for Technical Leadership Department: Information Technology Location: On-site only | 531 Old Swede Road ...

Aureate Technologies Inc

Be Seen First

Onsite IT Support Technician

Mount Pleasant, PA · On-site

$26.68/hr

Job Summary We are seeking an experienced Onsite IT Support Technician to provide hands-on technical support to employees at a manufacturing facility. The role will troubleshoot PC hardware and ...

New

MASTER TRADES GROUP

IT Support Specialist

Boothwyn, PA · On-site

$29 - $36/hr

IT Support Specialist Location: Boothwyn, PA (Hybrid) Work Schedule: Full-Time | Hybrid Please Note: This is a hybrid position based out of our Boothwyn, PA office. Candidates must reside within a ...

Aureate Technologies Inc

Be Seen First

Onsite IT Support Technician

Mount Pleasant, PA · On-site

$26.68/hr

Job Summary We are seeking an experienced Onsite IT Support Technician to provide hands-on technical support to employees at a manufacturing facility. The role will troubleshoot PC hardware and ...

New

Ascent Data, LLC

IT Support Analyst

Pittsburgh, PA · On-site

$22 - $25/hr

IT Support Analyst Location: RIDC Park, O'Hara Township, PA Schedule: Monday-Friday | Daylight Hours Employment Type: Full-Time Build Your IT Career with Ascent Data Are you passionate about ...

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Showing results 1-20

All JobsTech Support JobsTech Support Jobs in Pennsylvania

Tech Support information

See Pennsylvania salary details

$27.1K

$43.6K

$66.2K

How much do tech support jobs pay per year?

As of Aug 30, 2026, the average yearly pay for tech support in Pennsylvania is $43,585.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,600.00 and $47,100.00 per year, depending on experience, location, and employer.

What is a tech support specialist?

Tech support specialists are professionals who assist users in resolving technical issues with hardware, software, or network systems. They provide guidance by troubleshooting problems, answering questions, and offering solutions via phone, email, chat, or in person. Their goal is to ensure that technology functions smoothly for individuals or organizations by addressing technical challenges promptly and efficiently.

What are the qualifications to get a job in tech support?

The qualifications for jobs in technical or tech support vary but typically include a high school diploma and experience with repairing technology and customer service. Some companies may prefer candidates with a bachelor’s degree in computer science or certification in a specific type of software or hardware. Others may provide on-the-job training in their system. Technical or tech support jobs typically involve helping a company with issues that come up in its internal system or assisting individuals with problems. Duties frequently involve using helpdesk software, checking on system operations, explaining technical processes to users, and tracking issues to identify faults with software or hardware.

What are the key skills and qualifications needed to thrive as a tech support specialist, and why are they important?

To thrive as a Tech Support specialist, you need a solid understanding of computer systems, troubleshooting techniques, and common operating systems, typically supported by relevant IT certifications or coursework. Familiarity with ticketing systems, remote desktop software, and diagnostic tools is often required. Exceptional communication skills, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills ensure timely, accurate support and contribute to positive user experiences and organizational efficiency.

What are some common challenges faced by tech support professionals and how can they be managed?

Tech Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, communicating effectively with users of varying technical backgrounds, and managing multiple support requests simultaneously. Success in this role typically involves staying organized, maintaining patience, and developing strong problem-solving skills. Collaborating with team members and documenting solutions can help resolve issues more efficiently and improve the overall customer experience.

What is the difference between Tech Support vs Help Desk Technician?

AspectTech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ are common
Work EnvironmentOn-site or remote; troubleshooting hardware/software issues for end-usersOn-site or remote; providing technical assistance and support to users
Employer & Industry UsageIT companies, tech support firms, corporate IT departmentsIT service providers, corporate IT, government agencies

Both roles involve assisting users with technical issues, often requiring similar certifications and working in comparable environments. The main difference lies in scope: Tech Support may handle more complex technical problems, while Help Desk Technicians focus on user support and issue resolution.

What is entry level tech support?

Entry level tech support refers to the initial position in technical support roles, typically requiring minimal prior experience. It involves assisting users with basic hardware, software, and network issues, often using troubleshooting tools and customer service skills. These roles usually require a high school diploma or equivalent and may offer on-the-job training or certifications like CompTIA A+.

What is the job of a tech support?

A tech support professional assists users with troubleshooting hardware and software issues, providing technical guidance and solutions. They often use diagnostic tools, communicate clearly with customers, and may hold certifications like CompTIA A+ to perform their duties effectively.

What skills do I need for tech support?

Tech support professionals need strong communication skills to explain technical issues clearly, along with problem-solving abilities to diagnose and resolve hardware and software problems. Knowledge of operating systems, networking, and common troubleshooting tools is essential, and certifications like CompTIA A+ can enhance credibility and job prospects.
More about Tech Support jobs

What are the most commonly searched types of Tech Support jobs in Pennsylvania?

The most popular types of Tech Support jobs in Pennsylvania are:

What are popular job titles related to Tech Support jobs in Pennsylvania?

For Tech Support jobs in Pennsylvania, the most frequently searched job titles are:

What job categories do people searching Tech Support jobs in Pennsylvania look for?

The top searched job categories for Tech Support jobs in Pennsylvania are:

What cities in Pennsylvania are hiring for Tech Support jobs?

Cities in Pennsylvania with the most Tech Support job openings:

Tech Support jobs near you
Infographic showing various Tech Support job openings in Pennsylvania as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $43,585 per year, or $21 per hour.

Tech Support

Harrisburg, PA • On-site

LogiX-Guru
See more jobs at LogiX-Guruexternal

$37K - $46K/yr

Other

Posted 23 days ago

Job description

Description:
This Tech Support, End-Point Device Support, & Management position will work closely with Security Team, Network Team, Application Teams/Developers, Business Areas and End-Users. Client seeks someone with 1-2 years of relevant work experience.
 
Key Responsibilities:
  • You will be a team member of the Technical Services Support Team.
  • This position will be primarily responsible for client endpoint support for laptops, tablets, mobile phones to include troubleshooting and maintenance of the following:
  1. Create PowerShell scripts for reporting and automation.
  2. Microsoft Teams – video, meetings, collaboration support.
  3. Office 365 productivity application support.
  4. Troubleshoot desktop/laptop/mobile device issues – hardware and software.
  5. Utilize SCCM, Intune, and AD Group Policies to keep devices updated, distribute software, and apply controls to maintain security of end-point devices.
 

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