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Tech Support Jobs in Pennsylvania (NOW HIRING)

All Lines Technology

IT Support Technician

Robinson, PA · On-site

The IT Support Technician's role is to ensure that technology resources are working properly so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and ...

New

Robert Half

IT Support Specialist

Pittsburgh, PA · On-site

$23.75 - $27.50/hr

We are looking for an IT Support Specialist to provide hands-on technical assistance and dependable end-user support in Pittsburgh, Pennsylvania. This Long-term Contract position is ideal for someone ...

HDR

IT Support Specialist

Pittsburgh, PA · On-site

In the role of IT Support Specialist, we'll count on you to: * Apply technology to address business needs and constraints * Assist staff to achieve efficient and effective use of computing technology ...

AVI Foodsystems

IT Support Specialist

Sharon, PA · On-site

AVI Foodsystems is looking for an energetic and optimistic team member to fill the role of IT Support Specialist at our Headquarters location in Warren, OH. This is an on-site position that will be ...

WVU Medicine

IT Support Tech

Uniontown, PA · On-site

$20 - $27.50/hr

Support for both wired and Wireless. Assesses end-user reported PC hardware and software issues to ... Work with other IT technical teams as necessary. Answers computer-related questions and provides on ...

STI

IT Support Specialist

Harrisburg, PA · On-site

Title: IT Support Specialist Location: Harrisburg PA Duration: Long Term ***This requisition requires only a virtual interview via Teams with video-enabled.*** ***This team member will report daily ...

STI

IT Support Specialist

Harrisburg, PA · On-site

STI is a company that provides IT support services, and they are seeking an IT Support Specialist to join their Driver and Vehicle Services District 7 team. The role involves supporting workstations ...

Aston Carter

IT Support Specialist

Allentown, PA · On-site

$20 - $24/hr

Job Title: IT Support Specialist The IT Support Specialist is responsible for providing timely and efficient day-to-day support for workstations, peripherals, desktop computing, client applications ...

Belcan

IT Support Analyst I

Pittsburgh, PA

$25/hr

Job Title: IT Support Analyst I Pay Rate: $25 /hr. Location: Pittsburgh, PA ZIP Code: 15272 Area code: 412, 724, 878 Start Date: Right Away Keywords: #PittsburghJobs; #ITSupportAnalystjobs ; Benefits:

internU, Inc.

IT Support Specialist

Malvern, PA · On-site

Jobologi is seeking a versatile IT Support Specialist with 2-4 years experience to provide responsive, professional technical support across multiple client environments. This role is ideal for ...

Belcan

IT Support Analyst I

Pittsburgh, PA · On-site

$25/hr

Job Title: IT Support Analyst I Pay Rate: $25 /hr. Location: Pittsburgh, PA ZIP Code: 15272 Area code: 412, 724, 878 Start Date: Right Away Keywords: #PittsburghJobs; #ITSupportAnalystjobs; Benefits:

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Showing results 21-40

All JobsTech Support JobsTech Support Jobs in Pennsylvania

Tech Support information

See Pennsylvania salary details

$27.1K

$43.6K

$66.2K

How much do tech support jobs pay per year?

As of Aug 8, 2026, the average yearly pay for tech support in Pennsylvania is $43,585.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,600.00 and $47,100.00 per year, depending on experience, location, and employer.

What is the job of a tech support?

A tech support professional assists users with troubleshooting hardware and software issues, providing technical guidance to resolve problems. They often use diagnostic tools, communicate solutions clearly, and may work in help desks or support centers, sometimes requiring certifications like CompTIA A+.

What are some common challenges faced by tech support professionals and how can they be managed?

Tech Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, communicating effectively with users of varying technical backgrounds, and managing multiple support requests simultaneously. Success in this role typically involves staying organized, maintaining patience, and developing strong problem-solving skills. Collaborating with team members and documenting solutions can help resolve issues more efficiently and improve the overall customer experience.

What is a tech support specialist?

Tech support specialists are professionals who assist users in resolving technical issues with hardware, software, or network systems. They provide guidance by troubleshooting problems, answering questions, and offering solutions via phone, email, chat, or in person. Their goal is to ensure that technology functions smoothly for individuals or organizations by addressing technical challenges promptly and efficiently.

What are the qualifications to get a job in tech support?

The qualifications for jobs in technical or tech support vary but typically include a high school diploma and experience with repairing technology and customer service. Some companies may prefer candidates with a bachelor’s degree in computer science or certification in a specific type of software or hardware. Others may provide on-the-job training in their system. Technical or tech support jobs typically involve helping a company with issues that come up in its internal system or assisting individuals with problems. Duties frequently involve using helpdesk software, checking on system operations, explaining technical processes to users, and tracking issues to identify faults with software or hardware.

What are the key skills and qualifications needed to thrive as a tech support specialist, and why are they important?

To thrive as a Tech Support specialist, you need a solid understanding of computer systems, troubleshooting techniques, and common operating systems, typically supported by relevant IT certifications or coursework. Familiarity with ticketing systems, remote desktop software, and diagnostic tools is often required. Exceptional communication skills, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills ensure timely, accurate support and contribute to positive user experiences and organizational efficiency.

What is the difference between Tech Support vs Help Desk Technician?

AspectTech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ are common
Work EnvironmentOn-site or remote; troubleshooting hardware/software issues for end-usersOn-site or remote; providing technical assistance and support to users
Employer & Industry UsageIT companies, tech support firms, corporate IT departmentsIT service providers, corporate IT, government agencies

Both roles involve assisting users with technical issues, often requiring similar certifications and working in comparable environments. The main difference lies in scope: Tech Support may handle more complex technical problems, while Help Desk Technicians focus on user support and issue resolution.

More about Tech Support jobs
What are the most commonly searched types of Tech Support jobs in Pennsylvania? The most popular types of Tech Support jobs in Pennsylvania are:
What are popular job titles related to Tech Support jobs in Pennsylvania? For Tech Support jobs in Pennsylvania, the most frequently searched job titles are:
What job categories do people searching Tech Support jobs in Pennsylvania look for? The top searched job categories for Tech Support jobs in Pennsylvania are:
What cities in Pennsylvania are hiring for Tech Support jobs? Cities in Pennsylvania with the most Tech Support job openings:
Tech Support jobs near you
Infographic showing various Tech Support job openings in Pennsylvania as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $43,585 per year, or $21 per hour.

IT Support Specialist

Innovative Solutions & Support

Exton, PA • On-site

Full-time

Re-posted 28 days ago

Job description

Overview:
Innovative Aerosystems located in Exton, PA. Innovative Aerosystems (IA) is a diversified international avionics supplier to civil, military, business, and commercial markets and operators. IA manufactures a broad range of RVSM compliant Air Data Systems, Flat Panel Display Systems, Fuel quantity and flow measurement and Engine Hydraulic displays.
Innovative Aerosystems offers excellent career opportunities for those who thrive on cutting-edge Product Design and High Output Production and have the drive to contribute directly to the success of the company.
REQUIRED EXPEREINCE
  • Strong knowledge of Windows 11, 10, Linux operating systems.
  • Office 365 administration including creating and maintaining user accounts.
  • Active Directory experience - creating and maintaining users and workgroups.
  • Familiarity with creating mapped network drives and granting/limiting network access.
  • Experience with Windows Server Administration and VMware (Physical and Virtual Server experience).
  • Familiarity with DHCP.
  • Manage performance and maintains security of LANS and vLANS.
  • Monitor various internal network connections to ensure availability to system users. Diagnose and repair problems as identified.
  • Continually evaluates operating practices to determine if controls and security measures are adequate.
  • Respond to inquiries and requests for assistance about the organization's PCs. Identify problems, troubleshoot, and provide advice to assist users and coordinate with other Departments to resolve problems when necessary.
  • Administer security measures to restrict unauthorized use of data systems and databases.
  • Familiarity with PC builds and deployment.
  • Experience with MFA.
  • Familiarity with 802.11ax.
  • Assist with technology investigation through ongoing research of new equipment and/or software.
  • Able to articulate technical issues and ideas to people at all levels of technical understanding.

Requirements
PROFESSIONAL REQUIREMENTS
• Bachelor's Degree in Computer Information Systems discipline or an equivalent contribution of education and experience.
• Three to five years of customer service or support experience and knowledge of customer-service techniques and procedures.
• Excellent interpersonal skills are required.
• Strong customer service orientation and excellent interpersonal skills.
• Highly self-motivated and able to work independently.
• Excellent people skills - ability to successfully interact with users in a problem-solving environment. Adapts quickly to change.
- THIS ROLE REPORTS ON SITE 5 DAYS A WEEK
PHYSICAL REQUIREMENTS
• This role includes regular walking, bending, and sitting as well the ability to operate a computer and production equipment.
• Must be capable of occasionally lifting and carrying items up to 50 pounds.
• Must be capable of reading letters, numbers and symbols in fonts even smaller than 8-point.
U.S. PERSON REQUIREMENTS
Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. citizen, U.S. permanent resident, or have asylum or refugee status in the U.S.
Equal Opportunity Employer/Veterans/Disabled.
IA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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