IT Support Specialist Sofidel America is seeking an IT Support Specialist to join our local team. This role provides front-line technical support to our corporate office and manufacturing plants. We ...
IT Support Specialist Sofidel America is seeking an IT Support Specialist to join our local team. This role provides front-line technical support to our corporate office and manufacturing plants. We ...
IT Support Specialist
Lewiston, ID · On-site
IT Support Specialist Sofidel America is seeking an IT Support Specialist to join our local team. This role provides front-line technical support to our corporate office and manufacturing plants. We ...
IT Support Specialist
Lewiston, ID · On-site
IT Support Specialist Sofidel America is seeking an IT Support Specialist to join our local team. This role provides front-line technical support to our corporate office and manufacturing plants. We ...
Tech Support III, Engineer
Boise, ID · On-site
Position Summary Fisher's Technology IT Team is seeking to fill our Tech Support III, Engineer position with a qualified individual who has strong attention to detail, is process and detail oriented ...
Tech Support III, Engineer
Boise, ID · On-site
Position Summary Fisher's Technology IT Team is seeking to fill our Tech Support III, Engineer position with a qualified individual who has strong attention to detail, is process and detail oriented ...
Tech Support III, Engineer
Boise, ID · On-site
Position Summary Fisher's Technology IT Team is seeking to fill our Tech Support III, Engineer position with a qualified individual who has strong attention to detail, is process and detail oriented ...
Tech Support III, Engineer
Boise, ID · On-site
Position Summary Fisher's Technology IT Team is seeking to fill our Tech Support III, Engineer position with a qualified individual who has strong attention to detail, is process and detail oriented ...
Job Summary: We're looking for a curious, service-minded IT Support Specialist to join our Boise team. You'll be the first point of contact for 700+ employees where you will be troubleshooting day-to ...
Job Summary: We're looking for a curious, service-minded IT Support Specialist to join our Boise team. You'll be the first point of contact for 700+ employees where you will be troubleshooting day-to ...
IT Support Specialist
Boise, ID · On-site
Job Summary: We're looking for a curious, service-minded IT Support Specialist to join our Boise team. You'll be the first point of contact for 700+ employees where you will be troubleshooting day-to ...
IT Support Specialist
Boise, ID · On-site
Job Summary: We're looking for a curious, service-minded IT Support Specialist to join our Boise team. You'll be the first point of contact for 700+ employees where you will be troubleshooting day-to ...
As an IT Support Specialist , you will be the face of True West Beef when it comes to supporting employees and the internal technologies they leverage daily. You will work with the plant IT team to ...
As an IT Support Specialist , you will be the face of True West Beef when it comes to supporting employees and the internal technologies they leverage daily. You will work with the plant IT team to ...
IT SUPPORT SPECIALIST
Jerome, ID · On-site
As an IT Support Specialist , you will be the face of True West Beef when it comes to supporting employees and the internal technologies they leverage daily. You will work with the plant IT team to ...
IT SUPPORT SPECIALIST
Jerome, ID · On-site
As an IT Support Specialist , you will be the face of True West Beef when it comes to supporting employees and the internal technologies they leverage daily. You will work with the plant IT team to ...
As an IT Support Specialist , you will be the face of True West Beef when it comes to supporting employees and the internal technologies they leverage daily. You will work with the plant IT team to ...
Quick apply
As an IT Support Specialist , you will be the face of True West Beef when it comes to supporting employees and the internal technologies they leverage daily. You will work with the plant IT team to ...
Position Summary Fisher's Technology IT Team is seeking to fill our Tech Support III, Engineer position with a qualified individual who has strong attention to detail, is process and detail oriented ...
Position Summary Fisher's Technology IT Team is seeking to fill our Tech Support III, Engineer position with a qualified individual who has strong attention to detail, is process and detail oriented ...
IT Support Specialist - Level 3
Boise, ID · On-site
MicroTech Systems is looking for an IT Support Specialist Level 3 to join our team in our Boise, Idaho office. This person will be performing complex network architecture / design, performing Windows ...
Quick apply
IT Support Specialist - Level 3
Boise, ID · On-site
MicroTech Systems is looking for an IT Support Specialist Level 3 to join our team in our Boise, Idaho office. This person will be performing complex network architecture / design, performing Windows ...
IT Support Specialist - Level 3
Boise, ID · On-site
MicroTech Systems is looking for an IT Support Specialist Level 3 to join our team in our Boise, Idaho office. This person will be performing complex network architecture / design, performing Windows ...
IT Support Specialist - Level 3
Boise, ID · On-site
MicroTech Systems is looking for an IT Support Specialist Level 3 to join our team in our Boise, Idaho office. This person will be performing complex network architecture / design, performing Windows ...
Endpoint & Technology Support Manager, UI Foundation
Moscow, ID · On-site
$80K/yr
Posting Number SP005336P Position Title Endpoint & Technology Support Manager, UI Foundation Division/College University Foundation Department Foundation Services Location Moscow Posting Context ...
Endpoint & Technology Support Manager, UI Foundation
Moscow, ID · On-site
$80K/yr
Posting Number SP005336P Position Title Endpoint & Technology Support Manager, UI Foundation Division/College University Foundation Department Foundation Services Location Moscow Posting Context ...
Endpoint & Technology Support Manager, UI Foundation
Moscow, ID · On-site
$80K/yr
Posting Number SP005336P Position Title Endpoint & Technology Support Manager, UI Foundation Division/College University Foundation Department Foundation Services Location Moscow Posting Context ...
Endpoint & Technology Support Manager, UI Foundation
Moscow, ID · On-site
$80K/yr
Posting Number SP005336P Position Title Endpoint & Technology Support Manager, UI Foundation Division/College University Foundation Department Foundation Services Location Moscow Posting Context ...
IT Operations & Support Technician
Lewiston, ID · On-site
$21.10/hr
LC State invites applications for the position of IT Operations & Support Technician. Salary and rank based on experience and qualifications: $21.10 per hour Required Qualifications: * Knowledge of ...
IT Operations & Support Technician
Lewiston, ID · On-site
$21.10/hr
LC State invites applications for the position of IT Operations & Support Technician. Salary and rank based on experience and qualifications: $21.10 per hour Required Qualifications: * Knowledge of ...
LC State invites applications for the position of IT Operations & Support Technician. Salary and rank based on experience and qualifications: $21.10 per hour Required Qualifications: * Knowledge of ...
LC State invites applications for the position of IT Operations & Support Technician. Salary and rank based on experience and qualifications: $21.10 per hour Required Qualifications: * Knowledge of ...
IT Operations & Support Technician
Lewiston, ID · On-site
$21.10/hr
LC State invites applications for the position of IT Operations & Support Technician. Salary and rank based on experience and qualifications: $21.10 per hour Required Qualifications: * Knowledge of ...
Quick apply
IT Operations & Support Technician
Lewiston, ID · On-site
$21.10/hr
LC State invites applications for the position of IT Operations & Support Technician. Salary and rank based on experience and qualifications: $21.10 per hour Required Qualifications: * Knowledge of ...
IT Support Specialist - Nampa
Nampa, ID · On-site
It is important to us that our staff is given a healthy work-life balance, so we support and value your time in and out of the office. We also provide our employees with excellent benefits including ...
IT Support Specialist - Nampa
Nampa, ID · On-site
It is important to us that our staff is given a healthy work-life balance, so we support and value your time in and out of the office. We also provide our employees with excellent benefits including ...
IT Field Support Specialist
$25 - $33/hr
At JH Kelly , we're seeking a customer-focused IT Field Support Specialist to join our Boise Operations team and provide hands-on technology support to employees across our offices and active ...
New
IT Field Support Specialist
$25 - $33/hr
At JH Kelly , we're seeking a customer-focused IT Field Support Specialist to join our Boise Operations team and provide hands-on technology support to employees across our offices and active ...
New
Four years minimum of related IT support experience - including but not limited to: * Office 365 installation / configuration / administration / troubleshooting * Microsoft Windows Server / Active ...
Four years minimum of related IT support experience - including but not limited to: * Office 365 installation / configuration / administration / troubleshooting * Microsoft Windows Server / Active ...
Tech Support information
See Idaho salary details
$25.4K - $28.7K
0% of jobs
$28.7K - $32.1K
3% of jobs
$35.4K is the 25th percentile. Wages below this are outliers.
$32.1K - $35.4K
22% of jobs
The median wage is $37.3K / yr.
$35.4K - $38.7K
43% of jobs
$38.7K - $42.1K
6% of jobs
$42.2K is the 75th percentile. Wages above this are outliers.
$42.1K - $45.4K
6% of jobs
$45.4K - $48.8K
6% of jobs
$48.8K - $52.1K
5% of jobs
$52.1K - $55.4K
3% of jobs
$55.4K - $58.8K
3% of jobs
$58.8K - $62.1K
1% of jobs
$25.4K
$40.9K
$62.1K
How much do tech support jobs pay per year?
What are some common challenges faced by Tech Support professionals and how can they be managed?
What are tech support specialists?
What jobs pay 4000 a week without a degree?
What Are the Qualifications to Get a Job in Tech Support?
The qualifications for jobs in technical or tech support vary but typically include a high school diploma and experience with repairing technology and customer service. Some companies may prefer candidates with a bachelor’s degree in computer science or certification in a specific type of software or hardware. Others may provide on-the-job training in their system. Technical or tech support jobs typically involve helping a company with issues that come up in its internal system or assisting individuals with problems. Duties frequently involve using helpdesk software, checking on system operations, explaining technical processes to users, and tracking issues to identify faults with software or hardware.
Is AI replacing tech support?
What does a tech support job involve?
What are the key skills and qualifications needed to thrive as a Tech Support specialist, and why are they important?
What is the role of a tech support?
What is the difference between Tech Support vs Help Desk Technician?
| Aspect | Tech Support | Help Desk Technician |
|---|---|---|
| Required Credentials | High school diploma or equivalent; certifications like CompTIA A+ often preferred | High school diploma or equivalent; certifications like CompTIA A+ are common |
| Work Environment | On-site or remote; troubleshooting hardware/software issues for end-users | On-site or remote; providing technical assistance and support to users |
| Employer & Industry Usage | IT companies, tech support firms, corporate IT departments | IT service providers, corporate IT, government agencies |
Both roles involve assisting users with technical issues, often requiring similar certifications and working in comparable environments. The main difference lies in scope: Tech Support may handle more complex technical problems, while Help Desk Technicians focus on user support and issue resolution.

Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 26 days ago
Sofidel rating
7.9
Based on 26 frontline employees who took The Breakroom Quiz
Job description
- Provide first-level technical support to end users via a centralized ticketing system, phone, and in person.
- Manage and prioritize support requests using the ticketing system to ensure timely resolution.
- Troubleshoot hardware, software, and basic network issues.
- Install, configure, and maintain desktop systems, printers, and applications.
- Document issues, solutions, and procedures in the knowledge base.
- Escalate complex, structural, or infrastructure-related issues to the National Support Team while providing local context and hands-on assistance as needed.
- Support both office and plant environments as required.
- Participate in on-call or emergency support rotation as scheduled.
- Associate’s or Bachelor’s degree in Information Technology or related field preferred.
- 1–3 years of IT support or helpdesk experience.
- Working knowledge of Windows 10/11 and Microsoft 365.
- Basic understanding of networking concepts and Active Directory.
- Experience using a centralized ticketing system (e.g., ServiceNow or similar).
- Strong customer service and communication skills.
- Proven ability to work independently with minimal daily supervision, demonstrating strong prioritization and time management skills.
- Ability to learn new systems and technologies quickly.
- Relevant certifications (A+, Network+, or similar) are a plus.
- Ability to travel occasionally as needed to support business operations and multiple facility locations.
- Competitive pay and bonus opportunities
- Comprehensive medical, dental, and vision insurance
- 401(k) with company match and access to financial advisory support
- Professional training and career development
- Paid vacation and a professional, supportive work environment
- Employee referral bonus programs
Sofidel America is an equal opportunity employer. Sofidel America is committed to the spirit and letter of all federal, state, and local laws and regulations pertaining to equal opportunity.