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Tech Support Jobs in Meridian, ID (NOW HIRING)

Clearwater Analytics

IT Support Specialist

Boise, ID

Job Summary: We're looking for a curious, service-minded IT Support Specialist to join our Boise team. You'll be the first point of contact for 700+ employees where you will be troubleshooting day-to ...

Clearwater Analytics

IT Support Specialist

Boise, ID · On-site

Job Summary: We're looking for a curious, service-minded IT Support Specialist to join our Boise team. You'll be the first point of contact for 700+ employees where you will be troubleshooting day-to ...

JH Kelly

IT Field Support Specialist

Boise, ID

$25 - $33/hr

At JH Kelly , we're seeking a customer-focused IT Field Support Specialist to join our Boise Operations team and provide hands-on technology support to employees across our offices and active ...

Turning Winds

Be Seen First

IT Systems & AI Support Specialist

Boise, ID · On-site

$26 - $32/hr

Position Summary The Part-Time IT Systems & AI Support Specialist manages company system configurations, end-user technical workflows, and software administration. This role focuses on optimizing our ...

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Showing results 1-20

All JobsTech Support JobsTech Support Jobs in Meridian, ID

Tech Support information

See Meridian, ID salary details

$26.2K

$42.2K

$64K

How much do tech support jobs pay per year?

As of Jul 28, 2026, the average yearly pay for tech support in Meridian, ID is $42,151.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,400.00 and $45,600.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Tech Support professionals and how can they be managed?

Tech Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, communicating effectively with users of varying technical backgrounds, and managing multiple support requests simultaneously. Success in this role typically involves staying organized, maintaining patience, and developing strong problem-solving skills. Collaborating with team members and documenting solutions can help resolve issues more efficiently and improve the overall customer experience.

What are tech support specialists?

Tech support specialists are professionals who assist users in resolving technical issues with hardware, software, or network systems. They provide guidance by troubleshooting problems, answering questions, and offering solutions via phone, email, chat, or in person. Their goal is to ensure that technology functions smoothly for individuals or organizations by addressing technical challenges promptly and efficiently.

What jobs pay 4000 a week without a degree?

Tech support roles typically do not pay $4,000 a week without specialized skills or certifications. High-paying jobs in this field usually require experience, technical knowledge, or certifications such as CompTIA or Cisco. For higher earnings, roles like network administrators or cybersecurity specialists may reach that level with experience, but they often require relevant training or certifications.

What Are the Qualifications to Get a Job in Tech Support?

The qualifications for jobs in technical or tech support vary but typically include a high school diploma and experience with repairing technology and customer service. Some companies may prefer candidates with a bachelor’s degree in computer science or certification in a specific type of software or hardware. Others may provide on-the-job training in their system. Technical or tech support jobs typically involve helping a company with issues that come up in its internal system or assisting individuals with problems. Duties frequently involve using helpdesk software, checking on system operations, explaining technical processes to users, and tracking issues to identify faults with software or hardware.

Is AI replacing tech support?

AI is increasingly used in tech support to handle routine inquiries and troubleshoot common issues, allowing support agents to focus on more complex problems. However, human tech support specialists are still essential for personalized assistance, complex diagnostics, and customer relationship management. AI tools often complement rather than replace human roles in tech support environments.

What does a tech support job involve?

A tech support job involves assisting users with hardware, software, and network issues, often through phone, email, or chat. It requires troubleshooting skills, knowledge of operating systems and common applications, and may involve documenting problems and solutions. Technical certifications and good communication skills are often beneficial for this role.

What are the key skills and qualifications needed to thrive as a Tech Support specialist, and why are they important?

To thrive as a Tech Support specialist, you need a solid understanding of computer systems, troubleshooting techniques, and common operating systems, typically supported by relevant IT certifications or coursework. Familiarity with ticketing systems, remote desktop software, and diagnostic tools is often required. Exceptional communication skills, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills ensure timely, accurate support and contribute to positive user experiences and organizational efficiency.

What is the role of a tech support?

A tech support professional assists users with troubleshooting hardware and software issues, providing technical guidance to resolve problems. They often use diagnostic tools, communicate clearly, and may hold certifications like CompTIA A+ to ensure effective support in various IT environments.

What is the difference between Tech Support vs Help Desk Technician?

AspectTech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ are common
Work EnvironmentOn-site or remote; troubleshooting hardware/software issues for end-usersOn-site or remote; providing technical assistance and support to users
Employer & Industry UsageIT companies, tech support firms, corporate IT departmentsIT service providers, corporate IT, government agencies

Both roles involve assisting users with technical issues, often requiring similar certifications and working in comparable environments. The main difference lies in scope: Tech Support may handle more complex technical problems, while Help Desk Technicians focus on user support and issue resolution.

More about Tech Support jobs
What job categories do people searching Tech Support jobs in Meridian, ID look for? The top searched job categories for Tech Support jobs in Meridian, ID are:
What cities near Meridian, ID are hiring for Tech Support jobs? Cities near Meridian, ID with the most Tech Support job openings:
Tech Support jobs near you
Infographic showing various Tech Support job openings in Meridian, ID as of July 2026, with employment types broken down into 76% Full Time, 9% Part Time, 3% Temporary, and 12% Contract. Highlights an 97% In-person, and 3% Remote job distribution, with an average salary of $42,151 per year, or $20.3 per hour.
Tech Support III, Engineer

Tech Support III, Engineer

Fisher's Technology

Boise, ID • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

Job Type
Full-time
Description
Fisher's Technology
Fisher's mission is to make our customers extremely happy through technology offerings and services that maximize business efficiency and performance. And we do all that while having a great time and loving our work. Fisher's Technology has been selected as one of the "Best Places to Work in Idaho" for the last sixteen years.
Fisher's is a leading technology provider in Idaho, Montana, Utah, & Washington to help businesses perform at the top of their game. We manage IT environments (servers, cloud environments, network equipment, computers, mobile devices, applications, Cloud, VoIP, and internet services), sell and service office equipment (from Canon, Konica Minolta, HP, OCE and many others), and streamline business operations with electronic document management and related software solutions. Learn more at www.fisherstech.com .
Position Summary
Fisher's Technology IT Team is seeking to fill our Tech Support III, Engineer position with a qualified individual who has strong attention to detail, is process and detail oriented, and provides exceptional customer experience. This position is responsible for a wide range of projects, handling technical escalations, and contributing to technical development within our managed services team.
Roles & Responsibilities
  • Configure, deploy, manage and support Microsoft 365 tenants, including Exchange, SharePoint, Teams, OneDrive, and other cloud services.
  • Administration and support of client virtualization environments including VMware vSphere, and Hyper-V.
  • Configure, implement, and support multiple vendor network environments including Meraki, Ubiquiti, Cisco, Fortinet, routers, switches, and wireless access points.
  • Implement, troubleshoot, and resolve complex network issues, including connectivity, routing, and cyber security incident response ensuring compliance and industry best practices.
  • Serve as the highest-level escalation point for complex technical issues, collaborating with client stakeholders, vendors, and internal technicians to resolve escalated tickets promptly.
  • Maintain up-to-date knowledge of industry trends, emerging technologies, and security threats, ensuring proactive resolutions and updates to best practices across our client environments.
  • Lead and assist in the planning, implementation, and execution of network, server, and cloud infrastructure projects (e.g., migrations, upgrades, new deployments).
  • Collaborate with internal and client stakeholders to define technical requirements, project timelines, and resource allocation for system upgrades and new technology deployments.
  • Provide technical leadership and mentorship to internal team members, sharing expertise and promoting knowledge sharing within the team.
  • Assist with training and onboarding new employees on technology platforms, tools, and best practices.
  • Generate reports on performance, security incidents, and project status for upper management and client stakeholders.
  • Take ownership of complex technical issues, performing thorough troubleshooting and root cause analysis to resolve and document critical client incidents.
  • Maintain accurate client and ticketing documentation for system configurations, network topologies, and troubleshooting procedures.
  • Ensure that all projects and system implementations are well-documented, and that proper training is provided to the client stakeholders and internal technical teams.

Requirements
  • 8+ years of experience in IT support, with a focus on network and infrastructure technologies.
  • Excellent communication and customer service skills, both on the phone and in writing.
  • Ability to communicate technical issues clearly and effectively to non-technical stakeholders.
  • Strong ability to work in a team environment, providing training and support to junior team members and client stakeholders.
  • Must be able to lift 25 lbs. frequently, 50 lbs. occasionally, and 50+ lbs. with assistance.
  • Clean driving record.

Certifications:
  • Microsoft Certified: Azure Administrator Associate
  • Microsoft Certified: Security, Compliance, and Identity Fundamentals
  • Microsoft Certified: Modern Desktop Administrator Associate
  • Cisco Certified Network Associate (CCNA) or equivalent
  • Fortinet NSE 4 or equivalent
  • CompTIA Network+ or Security+

Technical Qualifications:
  • In-depth experience in the administration, configuration, and troubleshooting of Microsoft 365 suite (Exchange Online, SharePoint, Teams, OneDrive, etc.).
  • Knowledge of PowerShell for Microsoft 365 automation and scripting tasks.
  • Strong understanding of Microsoft 365 licensing models and subscription management.
  • Extensive experience with VMware vSphere, ESXi, vCenter, and HyperV environments.
  • Expertise in configuring and supporting enterprise and small business firewall solutions (Cisco, Fortinet, Palo Alto, Meraki, etc.).
  • Deep knowledge of TCP/IP networking, VLANs, DNS, DHCP, and VPN technologies.
  • Experience in implementing and troubleshooting network security policies, firewall rules, NAT configurations, and VPN solutions.
  • Experience with SD-WAN technologies and cloud-based network solutions.

Fisher's Technology offers an extensive benefits package that includes the following:
  • Medical, Dental, & Vision Insurance
  • Life Insurance
  • Additional Voluntary Life Insurance
  • Paid Time Off
  • Paid Holidays & Extra Floating Holiday
  • 401(k) & 401(k) Matching
  • Employee Assistance Program
  • Flexible Spending Account
  • Health Savings Account
  • Hospital Indemnity
  • Short & Long Term Disability Insurance
  • Accident & Critical Illness Insurance

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