IBM is a global technology company looking for a z/OS Systems Support Engineer to join their technical support team. The role involves resolving complex issues in IBM z/OS environments, collaborating ...
New
IBM is a global technology company looking for a z/OS Systems Support Engineer to join their technical support team. The role involves resolving complex issues in IBM z/OS environments, collaborating ...
New
Technical Support
Houston, TX · On-site
$18 - $20/hr
Education/Experience: * 1+ Years of Professional Experience in technical support or related areas * Industry recognized technical support certificate such as a CompTIA A+ is a plus * Experience in ...
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Technical Support
Houston, TX · On-site
$18 - $20/hr
Education/Experience: * 1+ Years of Professional Experience in technical support or related areas * Industry recognized technical support certificate such as a CompTIA A+ is a plus * Experience in ...
Technical Support
Houston, TX · On-site
$18 - $20/hr
Education/Experience: * 1+ Years of Professional Experience in technical support or related areas * Industry recognized technical support certificate such as a CompTIA A+ is a plus * Experience in ...
Quick apply
Technical Support
Houston, TX · On-site
$18 - $20/hr
Education/Experience: * 1+ Years of Professional Experience in technical support or related areas * Industry recognized technical support certificate such as a CompTIA A+ is a plus * Experience in ...
With our dedicated and efficient team of professionals with technical expertise and strong domain ... experience supporting human resource, financial or related application for Texas government ...
With our dedicated and efficient team of professionals with technical expertise and strong domain ... experience supporting human resource, financial or related application for Texas government ...
Yardi Technical Support
Dallas, TX · On-site
They are seeking a Yardi Technical Support professional to provide technical support for property management software solutions, resolve software issues, and implement automation while collaborating ...
Yardi Technical Support
Dallas, TX · On-site
They are seeking a Yardi Technical Support professional to provide technical support for property management software solutions, resolve software issues, and implement automation while collaborating ...
Technical Support
Austin, TX · On-site
We have an Immediate need for Technical Support for one of my Direct client based out at Austin ... professionally with executives and team members Ability to approach problems flexibly Proficient in ...
Technical Support
Austin, TX · On-site
We have an Immediate need for Technical Support for one of my Direct client based out at Austin ... professionally with executives and team members Ability to approach problems flexibly Proficient in ...
Technical Support
Sturtevant, WI · On-site
Technical and Desktop Support Full time. / Permanent Position Sturtevant, WI / On-Site. Job Role ... Professional customer service attitude and attention to detail * Action-oriented with the ability ...
Technical Support
Sturtevant, WI · On-site
Technical and Desktop Support Full time. / Permanent Position Sturtevant, WI / On-Site. Job Role ... Professional customer service attitude and attention to detail * Action-oriented with the ability ...
Technical Support
Manassas, VA · On-site
Technical Support Job Category: Information Technology Time Type: Full time Minimum Clearance ... Excellent professional communication and interpersonal skills * Strong problem-solving, analytical ...
Technical Support
Manassas, VA · On-site
Technical Support Job Category: Information Technology Time Type: Full time Minimum Clearance ... Excellent professional communication and interpersonal skills * Strong problem-solving, analytical ...
Technical Support
Sturtevant, WI · On-site
Technical and Desktop Support Full time. / Permanent Position Sturtevant, WI / On-Site. Job Role ... Professional customer service attitude and attention to detail * Action-oriented with the ability ...
Technical Support
Sturtevant, WI · On-site
Technical and Desktop Support Full time. / Permanent Position Sturtevant, WI / On-Site. Job Role ... Professional customer service attitude and attention to detail * Action-oriented with the ability ...
Technical Support
Sturtevant, WI · On-site
Technical and Desktop Support Full time. / Permanent Position Raleigh, NC. / On-Site. Job Role: The ... Professional customer service attitude and attention to detail * Action-oriented with the ability ...
Technical Support
Sturtevant, WI · On-site
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TECHNICAL SUPPORT
Loxley, AL · On-site
Compressor Technical Support Call Representative Location: Loxley, Alabama (On-site) About Us: Located just an hour away from the pristine white sand beaches of Gulf Shores, Alabama and mere minutes ...
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TECHNICAL SUPPORT
Loxley, AL · On-site
Compressor Technical Support Call Representative Location: Loxley, Alabama (On-site) About Us: Located just an hour away from the pristine white sand beaches of Gulf Shores, Alabama and mere minutes ...
... make outbound technical support calls (30 40 calls/day) Selfassign and take full ownership of support tickets Diagnose and resolve hardware/software/network issues Document product issues ...
... make outbound technical support calls (30 40 calls/day) Selfassign and take full ownership of support tickets Diagnose and resolve hardware/software/network issues Document product issues ...
Technical Support
Dallas, TX · On-site
Technical Support Location: 1401 Pacific Avenue Dallas, Texas Duration: 8 Months Worker Skills And Qualifications Minimum Requirements: Years Skills/Experience 5 Experience in supporting an ...
Technical Support
Dallas, TX · On-site
Technical Support Location: 1401 Pacific Avenue Dallas, Texas Duration: 8 Months Worker Skills And Qualifications Minimum Requirements: Years Skills/Experience 5 Experience in supporting an ...
Technical Support
Augusta, MI · On-site
... professionals with an assurance of satisfaction for both Consultants and Clients. We are pre ... Provides technical assistance and support for applications and hardware problems. Installs ...
Technical Support
Augusta, MI · On-site
... professionals with an assurance of satisfaction for both Consultants and Clients. We are pre ... Provides technical assistance and support for applications and hardware problems. Installs ...
Company Description 360 IT Professionals is a Software Development Company based in Fremont ... Job Title: Technical Support SME Work Location: US-IL-Chicago Contract to hire Primary ...
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Technical Support Engineer
Seal Beach, CA · On-site
This role is ideal for a technically skilled professional who thrives on problem-solving, customer interaction, and cross-functional collaboration. The Technical Support Engineer will diagnose and ...
Technical Support Engineer
Seal Beach, CA · On-site
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Salary: Equipment Technical Support Grand Prairie, TX Re-teck Re-teck * * * * * * * * * On ... professional, efficient, and sustainable technical services and technology asset management ...
Quick apply
Salary: Equipment Technical Support Grand Prairie, TX Re-teck Re-teck * * * * * * * * * On ... professional, efficient, and sustainable technical services and technology asset management ...
Technical Support Engineer
Seal Beach, CA · On-site
$95K - $135K/yr
This role is ideal for a technically skilled professional who thrives on problem-solving, customer interaction, and cross-functional collaboration. The Technical Support Engineer will diagnose and ...
Technical Support Engineer
Seal Beach, CA · On-site
$95K - $135K/yr
This role is ideal for a technically skilled professional who thrives on problem-solving, customer interaction, and cross-functional collaboration. The Technical Support Engineer will diagnose and ...
This role is ideal for a technically skilled professional who thrives on problem-solving, customer interaction, and cross-functional collaboration. The Technical Support Engineer will diagnose and ...
This role is ideal for a technically skilled professional who thrives on problem-solving, customer interaction, and cross-functional collaboration. The Technical Support Engineer will diagnose and ...
* Occasional event technical support at events around the country (2020: July in Las Vegas and the ... Develop and maintain professional standards of conduct * Perform other duties as assigned
* Occasional event technical support at events around the country (2020: July in Las Vegas and the ... Develop and maintain professional standards of conduct * Perform other duties as assigned
Technical Support Professional information
See salary details
$14.42 - $17.18
14% of jobs
$18.62 is the 25th percentile. Wages below this are outliers.
$17.18 - $19.93
21% of jobs
$19.93 - $22.68
14% of jobs
The median wage is $22.85 / hr.
$22.68 - $25.44
18% of jobs
$27.31 is the 75th percentile. Wages above this are outliers.
$25.44 - $28.19
12% of jobs
$28.19 - $30.94
6% of jobs
$30.94 - $33.70
4% of jobs
$33.70 - $36.45
3% of jobs
$36.45 - $39.20
3% of jobs
$39.20 - $41.96
3% of jobs
$41.96 - $44.71
1% of jobs
$14
$26
$44
How much do technical support professional jobs pay per hour?
As of Jun 5, 2026, the average hourly pay for technical support professional in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.
What is the difference between Technical Support Professional vs Customer Support Specialist?
| Aspect | Technical Support Professional | Customer Support Specialist |
|---|---|---|
| Required Credentials | Typically technical certifications or relevant technical knowledge | Customer service skills, sometimes basic technical knowledge |
| Work Environment | Technical departments, IT support centers, help desks | Call centers, retail, online support channels |
| Employer & Industry Usage | IT, technology, software companies | Retail, telecommunications, service industries |
| Common Search & Comparison Intent | Understanding technical troubleshooting roles | Customer service and communication skills |
The main difference between a Technical Support Professional and a Customer Support Specialist lies in their focus. Technical Support Professionals primarily handle technical troubleshooting and require technical certifications, working mainly in IT or tech companies. Customer Support Specialists focus on customer service and communication, often working in retail or service industries. Both roles involve assisting customers, but their technical depth and work environments differ.
What cities are hiring for Technical Support Professional jobs? Cities with the most Technical Support Professional job openings:
What are the most commonly searched types of Technical Support jobs? The most popular types of Technical Support jobs are:
Who are the top companies hiring for Technical Support Professional jobs? The top employers for Technical Support Professional jobs are:
What states have the most Technical Support Professional jobs? States with the most job openings for Technical Support Professional jobs include:
IBM rating
7.9
Based on 72 frontline employees who took The Breakroom Quiz
97th of 186 rated software companies
Job description
Job Summary:
IBM is a global technology company looking for a z/OS Systems Support Engineer to join their technical support team. The role involves resolving complex issues in IBM z/OS environments, collaborating with development teams, and developing deep expertise within the z/OS operating system.
Responsibilities:
• Investigate client-reported issues and technical questions using tools such as dump reading, trace analysis, and system diagnostics.
• Collaborate with global teams and interface directly with clients to drive issues to resolution.
• Participate in off-shift and weekend duty rotations as needed to support clients operating in global time zones and to ensure timely resolution of high-impact issues.
• Contribute to product improvement by identifying design deficiencies, reporting product defects, and recommending enhancements that improve reliability and serviceability.
• Continuously develop technical expertise in your assigned specific area of the z/OS system, staying current with new product releases, tools, and procedures to support evolving client needs.
Qualifications:
Required:
• Bachelor’s degree (or equivalent experience) in Computer Science, Engineering, Mathematics, or a related field.
• Strong analytical and problem-solving skills, with a passion for debugging and understanding how operating systems and software work at a low level.
• Experience with at least one programming language (e.g., C, C++, Python, or Java).
• Excellent English communication skills (written and verbal).
• Ability to work independently and collaboratively in high-pressure situations.
• Willingness to work across time zones and participate in global team collaboration.
Preferred:
• Experience with z/OS or other mainframe environments.
• Familiarity with operating system concepts (e.g., memory management, file systems, CPU architecture).
• Exposure to dump analysis, SVC debugging, or low-level system troubleshooting.
• Background in tutoring, teaching assistant roles, or mentoring.
• Degree or strong interest in mathematics, logic, or scientific reasoning.
• Demonstrated service mindset and ability to explain complex issues clearly.
Company:
IBM provides technology and consulting, including software, infrastructure systems, and cloud-based solutions. Founded in 1911, the company is headquartered in Armonk, USA, with a team of 10001+ employees. The company is currently Late Stage.
IBM is a global technology company looking for a z/OS Systems Support Engineer to join their technical support team. The role involves resolving complex issues in IBM z/OS environments, collaborating with development teams, and developing deep expertise within the z/OS operating system.
Responsibilities:
• Investigate client-reported issues and technical questions using tools such as dump reading, trace analysis, and system diagnostics.
• Collaborate with global teams and interface directly with clients to drive issues to resolution.
• Participate in off-shift and weekend duty rotations as needed to support clients operating in global time zones and to ensure timely resolution of high-impact issues.
• Contribute to product improvement by identifying design deficiencies, reporting product defects, and recommending enhancements that improve reliability and serviceability.
• Continuously develop technical expertise in your assigned specific area of the z/OS system, staying current with new product releases, tools, and procedures to support evolving client needs.
Qualifications:
Required:
• Bachelor’s degree (or equivalent experience) in Computer Science, Engineering, Mathematics, or a related field.
• Strong analytical and problem-solving skills, with a passion for debugging and understanding how operating systems and software work at a low level.
• Experience with at least one programming language (e.g., C, C++, Python, or Java).
• Excellent English communication skills (written and verbal).
• Ability to work independently and collaboratively in high-pressure situations.
• Willingness to work across time zones and participate in global team collaboration.
Preferred:
• Experience with z/OS or other mainframe environments.
• Familiarity with operating system concepts (e.g., memory management, file systems, CPU architecture).
• Exposure to dump analysis, SVC debugging, or low-level system troubleshooting.
• Background in tutoring, teaching assistant roles, or mentoring.
• Degree or strong interest in mathematics, logic, or scientific reasoning.
• Demonstrated service mindset and ability to explain complex issues clearly.
Company:
IBM provides technology and consulting, including software, infrastructure systems, and cloud-based solutions. Founded in 1911, the company is headquartered in Armonk, USA, with a team of 10001+ employees. The company is currently Late Stage.
About IBM
Sourced by ZipRecruiter
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.
Industry
It services
Company size
10,000+ Employees
Headquarters location
Armonk, NY, US
Year founded
1911