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Technical Support Professional Jobs (NOW HIRING)

STAFFWORXS

Technical Support

Basking Ridge, NJ · On-site

They are seeking a Technical Support professional who will contribute to knowledge sharing, adapt to new technologies, and provide high-quality customer service in a fast-paced environment.

Scalence L.L.C.

Technical Support

Manhattan, NY · On-site

C. is seeking a dedicated Technical Support professional to join their team. This role requires physical attendance onsite 5 days per week in Manhattan & Bronx, focusing on resolving user-reported ...

LT Security Inc.

Technical Support

Houston, TX · On-site

$18 - $20/hr

Education/Experience: * 1+ Years of Professional Experience in technical support or related areas * Industry recognized technical support certificate such as a CompTIA A+ is a plus * Experience in ...

LT Security Inc.

Technical Support

City Of Industry, CA · On-site

$18 - $20/hr

... and professionally in written responses to emails and oral responses to calls · Ability to ... in technical support or related areas · Experience in the security system industry is highly ...

Tek Systems

Be Seen First

Technical Support

Chicago, IL · On-site

The Technical Support role requires a seasoned professional with over 4 years of diverse experience in helpdesk and desktop support. This position involves managing and troubleshooting a variety of ...

Esolvit Inc

Technical Support

Austin, TX

With our dedicated and efficient team of professionals with technical expertise and strong domain ... experience supporting human resource, financial or related application for Texas government ...

GSK Solutions

Technical Support

Detroit, MI · On-site

Demonstrate professionalism, courtesy, and empathy through customer service while working with all ... Provide technical support for district events such as board meetings, community workshops or expos ...

LTS Associate Inc.

Technical Support

Houston, TX · On-site

$18 - $20/hr

Technical Support is well organized, dynamic, customer-focus, proactive and is strong in team ... Ability to communicate clearly, concisely and professionally in written responses to emails and ...

New

Tranzeal, Inc.

Technical Support

Orlando, FL · On-site

Technical Support Duration: 12+ Months Contract to Hire - CTH Duties: Position Overview: · We are looking for an experienced Support Engineer with a passion for excellence. · The Technical Support ...

MOBILE CLIMATE CONTROL CORP

Technical Support

York, PA · On-site

Provide technical support to external customers and internal departments Role manager: Customer Support Manager / Technical Support Supervisor Role prime main process: AMS- After Market Support Other ...

MOBILE CLIMATE CONTROL CORP

Technical Support

York, PA · On-site

Provide technical support to external customers and internal departments Role manager: Customer Support Manager / Technical Support Supervisor Role prime main process: AMS- After Market Support Other ...

CGS Immersive

Technical Support

Sturtevant, WI · On-site

Technical and Desktop Support Full time. / Permanent Position Sturtevant, WI / On-Site. Job Role ... Professional customer service attitude and attention to detail * Action-oriented with the ability ...

Collabera

Technical Support

Carrollton, TX

As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices ... 2+ years in supporting a technical/product software environment. Strong telephone skills.

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Technical Support Professional information

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How much do technical support professional jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for technical support professional in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is a technical support professional?

A technical support professional assists users with troubleshooting hardware, software, and network issues. They often communicate with customers via phone, email, or chat and may use diagnostic tools or knowledge bases to resolve technical problems efficiently.

What is the difference between Technical Support Professional vs Customer Support Specialist?

AspectTechnical Support ProfessionalCustomer Support Specialist
Required CredentialsTypically technical certifications or relevant technical knowledgeCustomer service skills, sometimes basic technical knowledge
Work EnvironmentTechnical departments, IT support centers, help desksCall centers, retail, online support channels
Employer & Industry UsageIT, technology, software companiesRetail, telecommunications, service industries
Common Search & Comparison IntentUnderstanding technical troubleshooting rolesCustomer service and communication skills

The main difference between a Technical Support Professional and a Customer Support Specialist lies in their focus. Technical Support Professionals primarily handle technical troubleshooting and require technical certifications, working mainly in IT or tech companies. Customer Support Specialists focus on customer service and communication, often working in retail or service industries. Both roles involve assisting customers, but their technical depth and work environments differ.

What jobs are considered technical support?

Technical support jobs involve assisting users with hardware, software, or network issues, often in call centers, help desks, or onsite environments. Common roles include help desk technician, IT support specialist, desktop support technician, and network support technician, which typically require troubleshooting skills and knowledge of relevant tools and systems.
What cities are hiring for Technical Support Professional jobs? Cities with the most Technical Support Professional job openings:
What are the most commonly searched types of Technical Support jobs? The most popular types of Technical Support jobs are:
Who are the top companies hiring for Technical Support Professional jobs? The top employers for Technical Support Professional jobs are:
What states have the most Technical Support Professional jobs? States with the most job openings for Technical Support Professional jobs include:

Technical Support

STAFFWORXS

Basking Ridge, NJ • On-site

Full-time

Re-posted 19 days ago

Job description

Job Summary:
Staffworxs is a company that powers transformation through Digital & Data Analytics. They are seeking a Technical Support professional who will contribute to knowledge sharing, adapt to new technologies, and provide high-quality customer service in a fast-paced environment.
Responsibilities:
• Knowledge Sharing: Contributing to the knowledge base and sharing insights with the team is an indicator of success
• Adaptability and Learning: Embracing change, quickly acquiring new skills, and effectively applying them to support customer needs indicate success in a rapidly evolving technical support environment
• Strong problem-solving skills and ability to troubleshoot basic technical issues independently
• Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical individuals
• Customer-oriented mindset with a focus on delivering high-quality customer service.
• Familiarity with ticketing systems and knowledge base tools is a plus
• Ability to work under pressure in a fast-paced environment and manage multiple priorities effectively
• Willingness to learn and adapt to new technologies and tools in the banking technology domain
Qualifications:
Required:
• Knowledge Sharing: Contributing to the knowledge base and sharing insights with the team is an indicator of success
• Adaptability and Learning: Embracing change, quickly acquiring new skills, and effectively applying them to support customer needs indicate success in a rapidly evolving technical support environment
• Strong problem-solving skills and ability to troubleshoot basic technical issues independently
• Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical individuals
• Customer-oriented mindset with a focus on delivering high-quality customer service.
• Ability to work under pressure in a fast-paced environment and manage multiple priorities effectively
• Willingness to learn and adapt to new technologies and tools in the banking technology domain
• A minimum of 5 to 7 years of overall experience is required.
• Hands-on experience with tools such as Postman, Kibana, Splunk, and Grafana is required.
• Bachelor's degree in computer science, Information Technology, or a related field.
Preferred:
• Familiarity with ticketing systems and knowledge base tools is a plus
• Experience in Banking /payment technologies is a plus
Company:
StaffWorxs is an IT consulting and services firm that provides application development, project management, and data services. Founded in 2019, the company is headquartered in Edison, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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