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Technical Support Professional Jobs (NOW HIRING)

As a Technical Support Supervisor here at Honeywell, you will lead and coordinate a team of technical support professionals to ensure timely and effective resolution of customer technical issues. You ...

As a Technical Support Supervisor here at Honeywell, you will lead and coordinate a team of technical support professionals to ensure timely and effective resolution of customer technical issues. You ...

This is an ideal opportunity for a support professional who enjoys deep technical problem-solving, customer interaction, and cross-functional collaboration in a fast-paced environment. What you'll do

Technical Support Analyst Location: Forsyth, GA (Hybrid--3 days onsite, 2 days telework after ... Google Certified IT Support Professional, Google Certified Administrator. * Experience with large ...

Technical Support

Richmond, VA · On-site

$37K - $46K/yr

Ongoing Technical Support Respond to help desk tickets, phone calls, and in-person requests in a timely and professional manner. Diagnose and resolve hardware, software, network connectivity, and ...

As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices ... As a Technical Support Representative, you will be resolving technical problems reported by tax ...

Technical Support

Mobile, AL · On-site

$25 - $28/hr

This is an excellent opportunity for an IT support professional who enjoys hands-on technical work, desktop deployments, and delivering exceptional customer service. What You'll Do * Configure, image ...

About the Role We are seeking a Technical Support Specialist - Law Enforcement Solutions to provide ... Professional Skills * Exceptional customer service and relationship management skills. * Excellent ...

Showing results 41-60

Technical Support Professional information

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$14

$26

$44

How much do technical support professional jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for technical support professional in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is a technical support professional?

A technical support professional assists users with troubleshooting hardware, software, and network issues. They often communicate with customers via phone, email, or chat and may use diagnostic tools or knowledge bases to resolve technical problems efficiently.

What is the difference between Technical Support Professional vs Customer Support Specialist?

AspectTechnical Support ProfessionalCustomer Support Specialist
Required CredentialsTypically technical certifications or relevant technical knowledgeCustomer service skills, sometimes basic technical knowledge
Work EnvironmentTechnical departments, IT support centers, help desksCall centers, retail, online support channels
Employer & Industry UsageIT, technology, software companiesRetail, telecommunications, service industries
Common Search & Comparison IntentUnderstanding technical troubleshooting rolesCustomer service and communication skills

The main difference between a Technical Support Professional and a Customer Support Specialist lies in their focus. Technical Support Professionals primarily handle technical troubleshooting and require technical certifications, working mainly in IT or tech companies. Customer Support Specialists focus on customer service and communication, often working in retail or service industries. Both roles involve assisting customers, but their technical depth and work environments differ.

What jobs are considered technical support?

Technical support jobs involve assisting users with hardware, software, or network issues, often in call centers, help desks, or onsite environments. Common roles include help desk technician, IT support specialist, desktop support technician, and network support technician, which typically require troubleshooting skills and knowledge of relevant tools and systems.
What cities are hiring for Technical Support Professional jobs? Cities with the most Technical Support Professional job openings:
What are the most commonly searched types of Technical Support jobs? The most popular types of Technical Support jobs are:
Who are the top companies hiring for Technical Support Professional jobs? The top employers for Technical Support Professional jobs are:
What states have the most Technical Support Professional jobs? States with the most job openings for Technical Support Professional jobs include:

Technical Support Supervisor

Honeywell

Salem, OR

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago


Honeywell rating

8.3

Company rating: 8.3 out of 10

Based on 186 frontline employees who took The Breakroom Quiz

67th of 536 rated manufacturers


Job description

Job Description
As a Technical Support Supervisor here at Honeywell, you will lead and coordinate a team of technical support professionals to ensure timely and effective resolution of customer technical issues. You will oversee the support process, manage escalations, and collaborate with cross-functional teams to enhance customer satisfaction and operational efficiency.
You will report directly to our Technical Support Manager and you'll work out of our Salem, OR location on an On-Site work schedule.
In this role, you will impact customer experience by driving high-quality technical support services, improving team performance, and ensuring alignment with Honeywell's service standards and business objectives.
Responsibilities
KEY RESPONSIBILITIES
  • Lead and manage the technical support team to deliver exceptional customer service and timely resolution of technical issues.
  • Oversee the escalation process and ensure effective communication between customers and internal departments such as Engineering, Product Management, and Logistics.
  • Develop and implement process improvements to increase efficiency and customer satisfaction within the technical support function.

Qualifications
YOU MUST HAVE
  • Minimum of 2 years of proven experience in leading technical support teams and managing customer technical issues effectively.
  • Minimum of 2 years strong knowledge of technical support processes, troubleshooting methodologies, and customer service best practices.
  • Minimum of 2 years' experience with support tools and technologies such as CRM systems, ticketing platforms, and knowledge bases and background in SAS.
  • Ability to analyze complex technical problems, run reports in case management, and coordinate cross-functional resolution efforts.

WE VALUE
  • Bachelor's degree in a relevant technical or engineering field.
  • Experience in building automation or related industries.
  • Strong leadership and team development skills.
  • Familiarity with Honeywell products and solutions.
  • Experience with ERP systems and data analysis tools.

BENEFITS OF WORKING FOR HONEYWELL
In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. Learn more
The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Job Posting Date: June 22, 2026.
About Us
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.

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About Honeywell

Sourced by ZipRecruiter

Honeywell is charging into the Industrial IoT revolution with the establishment of Honeywell Connected Enterprise (HCE), building on our heritage of invention and deep, on-the-ground industry expertise. HCE is the leading industrial disruptor, building and connecting software solutions to streamline and centralize the assets, people and processes that help our customers make smarter, more accurate business decisions. Moving at the speed of software, we are creating, innovating and delivering solutions fast, challenging the way things have always been done, piloting new ways for all of us to work, and expecting our successes to set new standards for our customers and for Honeywell. The Chief Architect for Honeywell Connected Enterprise will lead a team of architects and system engineers responsible for the design of applications and infrastructure that deliver high value outcomes for customers in industrial, buildings, distribution centers, and aerospace vertical markets. The Chief Architect will work directly with leadership, development teams, and offering management to design well integrated solutions that utilize software platforming to encourage reuse and speed to market.

Industry

Furniture manufacturing

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

Year founded

1906