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Computer Technical Support Jobs (NOW HIRING)

Arete Technologies, Inc.

Technical support

Richmond, VA · On-site

$37K - $46K/yr

... end user technical support for both software and hardware.. Also, provide maintenance ... ITIL certification Qualifications Personal Computer Hardware Knowledge Software installs and ...

Computech Corporation

Technical Support

Saline, MI · On-site

$33K - $42K/yr

In-depth knowledge of Windows 7/Windows XP support & technical troubleshooting skills Working ... Additional Information Provide second-level end user support for computer systems (software ...

AllSTEM Connections

Technical Support

Dallas, TX · On-site

$160K/yr

... experience in Application Support, Production Operations, or Technical Service Management ... Bachelor's degree in Computer Science, Information Systems, or related discipline is preferred ...

5TH HQ LLC

Technical Support

Miami, FL · On-site

$38K - $40K/yr

This role is specifically focused on mechanical and industrial equipment, not on computer or ... Provide technical support and promptly resolve customer issues in a professional manner. * Maintain ...

Mindlance

Technical Support

Washington, DC · On-site

$42K - $53K/yr

Install and configure PCs with client computer image for client staff within mandated SLA Deliver ... other technical support personnel both internal and external (e.g., vendors) to offer fast ...

Infojini Inc

Technical Support

Dallas, TX

$37K - $46K/yr

We are Looking for Technical Support position based in Austin, TX for 10+ Months contract position ... Performs computer installs, break-fix, and maintenance of agency PC / MAC hardware, thin clients ...

Arete Technologies, Inc.

Technical Support

Richmond, VA

$37K - $46K/yr

The Help Desk Tech is responsible for providing computer information systems support via the phone ... technical documents remain up to date. As necessary, the ideal candidate will assist in the ...

FastTek

Technical Support

Detroit, MI · On-site

$37K - $46K/yr

Technical Support #1057937 Position Summary: As a key member of the Technology Division's Field ... Minimum of five (5) years of desktop/computer support experience demonstrating the ability to ...

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How much do computer technical support jobs pay per hour?

As of Jun 25, 2026, the average hourly pay for computer technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is computer technical support?

Computer technical support refers to the assistance provided to users who are experiencing issues with their computers, software, or related technology. Technical support specialists help diagnose problems, troubleshoot errors, and guide users through solutions either in person, over the phone, or online. Their goal is to resolve technical issues efficiently to minimize downtime and ensure devices and applications run smoothly. Support can cover a wide range of topics, from hardware malfunctions to software installation and network connectivity.

What are some common challenges faced by computer technical support specialists and how can they be managed?

Computer technical support specialists often encounter challenges such as troubleshooting complex technical issues, managing high volumes of support requests, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, specialists rely on strong problem-solving skills, prioritize effective time management, and use clear, jargon-free communication. Additionally, working closely with team members and utilizing knowledge bases or ticketing systems can help streamline the support process and ensure consistent solutions for users.

What is the difference between Computer Technical Support vs Network Support Specialist?

AspectComputer Technical SupportNetwork Support Specialist
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user offices, remote supportNetwork operations centers, server rooms, client sites
Job FocusHardware/software troubleshooting, user assistanceNetwork setup, maintenance, security
Industry UsageIT support across various industriesNetworking infrastructure in organizations

Computer Technical Support and Network Support Specialist roles often overlap but differ mainly in focus. Technical support primarily assists users with hardware and software issues, while network support specialists focus on maintaining and securing network systems. Both roles require relevant certifications and are vital in IT environments, but they serve distinct functions within organizations.

What are the key skills and qualifications needed to thrive as a Computer Technical Support specialist, and why are they important?

To thrive as a Computer Technical Support specialist, you need a solid understanding of computer hardware, software, troubleshooting techniques, and typically a relevant degree or certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and diagnostic software is commonly required. Strong communication, patience, and problem-solving abilities help you efficiently assist users and resolve technical issues. These skills and qualities are essential to ensure timely support, minimize downtime, and enhance user satisfaction within an organization.
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What job categories do people searching Computer Technical Support jobs look for? The top searched job categories for Computer Technical Support jobs are:
Computer Technical Support jobs near you
Technical support

Technical support

Arete Technologies, Inc.

Richmond, VA • On-site

$37K - $46K/yr

Full-time

Posted yesterday

Job description

Company Description

Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients

We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemas and unconventional channels to provide one-stop solutions for all your workforce needs.

our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients.

We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees.

Job Description

Description:

ABC Tech Support 3

*In Person Only*

*local candidates strongly preferred

*ALL candidates MUST be able to attend a personal interview, NO phone interviews, NO Skype, NO exceptions

Job Description

This position will provides end user technical support for both software and hardware.. Also, provide maintenance, implementation staging, reference documentation, production problem analysis, and technical support. Provides hands on user support for complex issues related to software and hardware.

Experience and Skills

3 to 5 years experience Tier II support in Information Technology Services

Experienced in analysis and problem resolution of automated systems in a multi-tiered environment. Basic knowledge and hands on experience trouble shooting and fixing IT hardware.

Skills and Abilities:

SQL

PLSQL

Business Objects Enterprise

Crystal Reports

Footprints

ITIL

Strong analytical, interpersonal and written/verbal communication skills

Sound problem resolution, judgment and decision-making skills

MS Office Proficiency (Word, Excel,)

Ability to demonstrate creative thinking

Ability to develop relationships

Ability to analyze complex processes and understand architectural issues as well as review and test automated systems.

Ability to communicate well and work independently with minimum supervision.

Strong willingness to learn new technologies, dive into challenges and take direction

Ability in problem analysis and resolution.

Preferred Qualifications

Graduation from a college or university with course work in information systems or computer science; from a community college or equivalent with course work in information systems or computer programming. Associated degree or higher is desired.

ITIL certification

Qualifications

Personal Computer Hardware Knowledge
Software installs and troubleshooting knowledge and experience
Tier 2 and Tier 3 Help Desk experience
Crystal Reports, SQL, MS Office Suite,
College graduate with degree in IT or related field
ITIL certified
Ability to work independently with minimum supervision.
Strong analytical, interpersonal and written/verbal communication skills Sound problem resolution, judgment and decision-making skills
Hands on experience supporting end user hardware and software problems at an advanced level.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Apply