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Desktop Support Specialist Jobs in Wisconsin (NOW HIRING)

AA2IT

Desktop Support Technician

Brookfield, WI · On-site

$19 - $24.25/hr

Desktop Support Technician We are looking for a Desktop Support Technician in Brookfield, WI for a 3 month contract-to-hire opportunity providing desktop support service. Qualifications * 3+ years of ...

Apex Systems

Desktop Support

Oconomowoc, WI

$17/hr

Job#: 3033350 Desktop Support Technician (Contract) Location: Fully onsite at one of the following locations: Oconomowoc, Waukesha, Mukwonago Wisconsin Duration: 6-month contract (potential for ...

Noblesoft Technologies

Desktop support

Appleton, WI · On-site

$19.75 - $25/hr

Desktop support Technician Location : Appleton, WI 54915(onsite) Pls look for junior profiles Exp: 5-10 Years About Job role - As a member of the Field Service Operations team the candidate will ...

Robert Half

Desktop Support Analyst

Middleton, WI · On-site

$24.70 - $28.60/hr

We are looking for a Desktop Support Analyst to provide hands-on technical assistance for end users in Green Bay, Wisconsin within a manufacturing environment. This Long-term Contract position ...

AA2IT

Desktop Support Technician

Milwaukee, WI · On-site

$21/hr

Desktop Support Tech Location: 9900 W Innovation Dr, Wauwatosa WI Rate: $21/HR Top skills: Desktop Support and Customer Service. Hours: M-F 8 AM to 5 PM CST. No on-call. Experience: Min. 1 year of ...

AA2IT

Desktop Support Tech II

Brookfield, WI · On-site

$45K/yr

Desktop support at corporate location. Top two required skills that candidates must have: Customer services and administration (paperwork, case notes, etc). Looking for 3-5 years desktop support ...

Artech Information System LLC

DESKTOP SUPPORT

Wausau, WI

$21.75 - $27.50/hr

Deskside Support Representative Distributed Client Services Job ID: # S2LCFL Location: Phoenix,AZ ... remove desktop PCs and monitors. provide remote O365 on workstations and mobile Perform basic ...

AA2IT

Desktop Support Technician

Waukesha, WI · On-site

$21 - $23/hr

Desktop Support Technician Location: 400 S Prairie Ave, Waukesha Pay Rate: $21-23/HR Background, Drug, and Citizenship screening requirements: Per Federal Law, Marijuana is part of the drug screening ...

Concord IT Systems

Desktop Support-I

Milwaukee, WI · On-site

$20 - $25.25/hr

The Desktop Support Point of Sale Technician serves as the first point of contact for IT related support, providing tier 1 and 2 client support for all technical issues relating to hardware, software ...

Sentinel

Desktop Support Engineer

Wausau, WI · On-site

Responsibilities Sentinel is seeking a motivated and customerfocused Desktop Support Engineer to provide highquality, onsite technical support for one of our clients in Wausau, WI. In this role, you ...

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Desktop Support Specialist information

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$16

$26

$42

How much do desktop support specialist jobs pay per hour?

As of May 28, 2026, the average hourly pay for desktop support specialist in Wisconsin is $26.89, according to ZipRecruiter salary data. Most workers in this role earn between $21.59 and $30.10 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Desktop Support Specialist, and why are they important?

To thrive as a Desktop Support Specialist, you need strong troubleshooting abilities, knowledge of operating systems and hardware, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified Desktop Support Technician. Familiarity with remote support tools, ticketing systems, and software deployment platforms is also essential. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage stressful situations. These abilities are crucial for resolving technical issues efficiently and ensuring smooth daily operations for end-users and organizations.

What are some common challenges faced by Desktop Support Specialists, and how can they be addressed?

Desktop Support Specialists often encounter challenges such as troubleshooting diverse hardware and software issues across multiple devices, managing time-sensitive requests, and communicating technical solutions to non-technical users. To address these, it's important to develop strong problem-solving skills, maintain up-to-date knowledge of operating systems and software, and practice clear, patient communication. Proactively documenting solutions and collaborating with IT team members can also help streamline support processes and enhance overall service quality.

What are Desktop Support Specialists?

Desktop Support Specialists are IT professionals responsible for providing technical support and troubleshooting for computer hardware, software, and network issues within an organization. They assist users with installing, configuring, and maintaining desktop systems, as well as resolving technical problems remotely or onsite. Their role is crucial in ensuring that employees can work efficiently by minimizing downtime and maintaining the smooth operation of computers and related equipment.

What is the difference between Desktop Support Specialist vs Help Desk Technician?

AspectDesktop Support SpecialistHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentOn-site, troubleshooting desktops and peripheralsRemote or on-site, providing technical support
Employer UsageIT departments, corporate officesIT support centers, service providers
Common Search IntentTechnical support for desktops and hardwareHelp desk support, customer service in IT

Both roles involve technical support, but Desktop Support Specialists typically focus on hardware and software troubleshooting on-site, while Help Desk Technicians often handle remote support and customer inquiries. The roles overlap in certifications and work environments, but their primary focus and interaction methods differ.

More about Desktop Support Specialist jobs
What are popular job titles related to Desktop Support Specialist jobs in Wisconsin? For Desktop Support Specialist jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Desktop Support Specialist jobs in Wisconsin look for? The top searched job categories for Desktop Support Specialist jobs in Wisconsin are:
Desktop Support Specialist jobs near you
Infographic showing various Desktop Support Specialist job openings in Wisconsin as of May 2026, with employment types broken down into 67% Full Time, 19% Part Time, 3% Temporary, and 11% Contract. Highlights an 100% Physical job distribution, with an average salary of $55,935 per year, or $26.9 per hour.

Desktop Support Engineer

National Guard Employment Network

La Crosse, WI • On-site

Full-time

Posted 8 days ago

Job description

Job Description
Desktop Support Engineer
Location: Kwik Trip Support Center
Job Type: Full-Time
Overview
The Desktop Support Engineer 1 provides advanced desktop and endpoint support for end users at the Kwik Trip Support Center. This role acts as a senior technical escalation resource within Desktop Support, resolving complex hardware, operating system, endpoint configuration, and enterprise software issues. The position focuses on advanced troubleshooting, problem management, and root cause analysis while partnering with other IT teams to improve stability, efficiency, and service quality.
What You'll Do
  • Serve as a senior escalation point for complex desktop, hardware, operating system, and software issues
  • Provide expert-level troubleshooting for high-impact or recurring endpoint incidents
  • Lead problem management efforts including investigation, documentation, testing, and root cause analysis
  • Analyze trends related to desktop incidents, hardware failures, and software issues
  • Coordinate resolution with Endpoint Management, Security, and other IT teams as needed
  • Provide clear, data-driven technical recommendations to IT leadership and partners
  • Assist with testing and validation of desktop hardware, endpoint configurations, and software deployments
  • Support desktop-related projects such as hardware refreshes, operating system upgrades, and migrations
  • Manage and process hardware warranty claims
  • Improve, standardize, and automate Desktop Support processes
  • Coach and mentor Desktop Support team members on advanced troubleshooting techniques
  • Create and maintain technical documentation and knowledge articles
  • Assist with remediation of endpoint-related vulnerabilities

What You'll Bring
  • Bachelor's degree in information technology or a related field preferred
  • Six or more years of progressive experience in desktop support, endpoint engineering, or related IT roles
  • Strong experience supporting Windows OS, Windows hardware, macOS, and Apple hardware
  • Advanced troubleshooting and root cause analysis skills
  • Experience with endpoint management platforms, Active Directory, and Group Policy
  • Strong communication skills with the ability to explain technical concepts to non-technical users

Preferred Certifications
  • Hardware Warranty Service Provider Certification (required or obtained within a defined timeframe)
  • ITIL Certification preferred
  • Additional certifications such as CompTIA A+, Microsoft, Apple, SCCM, or Intune

Work Schedule
Monday - Friday daytime hours with rotating on-call responsibilities

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