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Desktop Support Analyst Jobs in Utah (NOW HIRING)

Vareximaging

Desktop Support

Salt Lake City, UT

$19.50 - $25/hr

SummaryThe Desktop Support provides desktop support services for end users across the organization. This role is responsible for troubleshooting common to moderately complex hardware, software ...

Noblesoft Technologies

Desktop Support

Salt Lake City, UT · On-site

$19.50 - $25/hr

Desktop Support Location: Sal Lake City UT Duties include (but not limited to) 1. Accurately testing, identifying, repairing, resolving, and documenting end user technical issues regarding basic ...

Fisec Global

Desktop Support

Salt Lake City, UT · On-site

$20 - $25/hr

Title : Desktop Support Location : Sal Lake City UT(onsite) This position assists Customer with technical support of desktop computers, applications, and related technologies. Support includes ...

Yochana

Desktop Support Technician

Salt Lake City, UT · On-site

$19.50 - $25/hr

Desktop Support Technician Location - Salt Lake City ,Utah Job Summary: Key Responsibilities: * Own the full PCaaS (PC as a Service) lifecycle: deployment, new-hire setups, hardware refreshes, and ...

L3HHCM20

Desktop Support Technician

Salt Lake City, UT

$68K - $127K/yr

Desktop Support Technician Job Code: 41591 Job Location: Salt Lake City, UT Job Schedule: 9/80 ... This position demands strong analytical skills, technical expertise, and the ability to thrive in ...

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Addepar

Trading Support Analyst

Salt Lake City, UT · On-site

$22 - $28/hr

The Role Support Analysts are critical to empowering some of the world's most sophisticated investors by helping them navigate and maximize the capabilities of Addepar's Trading, Order Management ...

Addepar

Trading Support Analyst

Salt Lake City, UT

$22 - $28/hr

The Role Support Analysts are critical to empowering some of the world's most sophisticated investors by helping them navigate and maximize the capabilities of Addepar's Trading, Order Management ...

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Desktop Support Analyst information

See Utah salary details

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How much do desktop support analyst jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for desktop support analyst in Utah is $24.48, according to ZipRecruiter salary data. Most workers in this role earn between $20.34 and $27.36 per hour, depending on experience, location, and employer.

What does a Desktop Support Analyst do?

A Desktop Support Analyst is responsible for providing technical support to users regarding computer hardware, software, and network issues. They help troubleshoot problems, install or upgrade computer systems, and ensure that all workstations operate efficiently. Their role often involves responding to service requests, maintaining documentation, and collaborating with other IT professionals to resolve complex issues. The goal is to minimize downtime and ensure users can work productively with their technology.

What are the key skills and qualifications needed to thrive as a Desktop Support Analyst, and why are they important?

To thrive as a Desktop Support Analyst, you need a solid understanding of computer hardware, operating systems, troubleshooting techniques, and typically an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and enterprise software such as Microsoft Active Directory is common in this role. Strong communication, patience, and problem-solving abilities help analysts effectively support users and resolve issues efficiently. These skills and qualities are vital for minimizing downtime, ensuring smooth IT operations, and delivering excellent end-user support.

How much does a support analyst make in the US?

A Desktop Support Analyst in the US typically earns between $45,000 and $70,000 annually, depending on experience, location, and certifications. Entry-level roles may start lower, while experienced analysts with certifications like CompTIA or Microsoft can earn higher salaries. The role often involves troubleshooting hardware and software issues in an office environment.

Is desktop support an IT job?

Yes, desktop support is an IT job that involves assisting users with computer hardware, software, and network issues. It typically requires knowledge of operating systems, troubleshooting skills, and familiarity with tools like remote support software. Certifications such as CompTIA A+ can enhance job prospects in this field.

What is the difference between Desktop Support Analyst vs Help Desk Technician?

AspectDesktop Support AnalystHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentOn-site, troubleshooting hardware/software issuesRemote or on-site, providing user support
Industry UsageIT departments across various industriesCustomer service and IT support roles
Common Search IntentTechnical troubleshooting, hardware supportUser support, issue resolution

While both roles involve supporting users with technical issues, a Desktop Support Analyst typically handles more complex hardware and software troubleshooting on-site, whereas a Help Desk Technician often provides remote support and handles a broader range of user inquiries. Both roles require similar certifications and are essential in IT support teams across industries.

Is helpdesk a good entry-level IT job?

A helpdesk role, such as a Desktop Support Analyst, is considered a good entry-level IT job because it provides foundational experience in troubleshooting, customer service, and technical support. It often involves working with common tools like Windows, Active Directory, and ticketing systems, making it a valuable stepping stone for advancing in IT careers.

What are some common challenges faced by Desktop Support Analysts, and how can they be effectively managed?

Desktop Support Analysts often encounter challenges such as troubleshooting complex technical issues under time pressure, supporting a diverse range of hardware and software, and communicating technical solutions to users with varying levels of technical expertise. Effective management of these challenges involves staying current with technology updates, maintaining strong documentation practices, and developing excellent interpersonal skills. Regular collaboration with IT colleagues and end-users also helps in efficiently resolving problems and ensuring a seamless workflow.

What is the role of a desktop support analyst?

A desktop support analyst provides technical assistance to users by troubleshooting hardware, software, and network issues on desktop computers and related devices. They install, configure, and maintain computer systems, often using remote support tools, and may hold certifications like CompTIA A+ to ensure technical proficiency.
What are popular job titles related to Desktop Support Analyst jobs in Utah? For Desktop Support Analyst jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Desktop Support Analyst jobs in Utah look for? The top searched job categories for Desktop Support Analyst jobs in Utah are:
Desktop Support Analyst jobs near you
Infographic showing various Desktop Support Analyst job openings in Utah as of June 2026, with employment types broken down into 3% Internship, 83% Full Time, 13% Part Time, and 1% Contract. Highlights an 84% Physical, 6% Hybrid, and 10% Remote job distribution, with an average salary of $50,923 per year, or $24.5 per hour.

Desktop Support

Vareximaging

Salt Lake City, UT

$19.50 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

To apply to a Varex Imaging position, please create an account and sign-in.

CURRENT VAREX IMAGING EMPLOYEES: Please apply by logging into your internal Workday Account.

SummaryThe Desktop Support provides desktop support services for end users across the organization. This role is responsible for troubleshooting common to moderately complex hardware, software, connectivity, account, peripheral, and endpoint issues while supporting day-to-day IT operations.
This position is suited for an experienced desktop support technician who can work independently on routine and intermediate support requests, follow established processes, document work clearly, and escalate more complex issues when appropriate.Job Description

Key Responsibilities

Provide day-to-day desktop support for hardware, software, peripherals, printers, remote access, and enterprise applications.

Troubleshoot common and moderately complex issues related to Windows 10/11, Microsoft 365, authentication, network connectivity, endpoint performance, and business applications.

Assist with user account, device, and access-related support using approved tools and procedures.

Support walk-up, remote, and general desktop support activities.

Perform endpoint imaging, provisioning, deployment, repair coordination, and device recovery tasks.

Support endpoint backup solutions through participation in backup enrollment, setup, and validation using approved tools.

Support virtual desktop (VDI) environments including VDI provisioning and basic troubleshooting.

Support software installations and updates, through desk-side support or using supported tools including RMM pushes and software portals.

Participate and execute regular patching activities, including monthly OS and application patching, remediation, compliance tracking, and patching success.

Proactively identify recurring endpoint issues and contribute to improving system reliability and performance

Act as Tier 2 escalation support for endpoint-related issues and resolve moderately complex problems independently

Escalate complex, recurring, or high-impact issues to senior technicians or other IT groups when needed.

Create and update knowledge base articles, troubleshooting notes, and support documentation.

Maintain accurate ticket documentation, communicate clearly with end users, and follow established SLA and escalation processes.

Assist with project work such as device refreshes, software rollouts, hardware deployments, and site support activities.

Required Qualifications

3+ years of experience in desktop support, service desk support, EUC support, IT operations, or a related technical support role.

Experience troubleshooting Windows 10/11, Microsoft 365, endpoint hardware, printers, peripherals, remote support tools, and common enterprise applications.

Experience with endpoint management platforms such as Intune, SCCM, ManageEngine Endpoint Central, Tanium, or similar.

Working knowledge of Active Directory, Entra ID/Azure AD, user and device administration, authentication, VPN, and basic network troubleshooting.

Experience with endpoint lifecycle activities such as imaging, provisioning, deployment, refresh, repair, and recovery.

Experience using ticketing platforms such as ServiceNow, Jira Service Management, or similar.

Understanding of IT support practices including incident management, request fulfillment, escalation, SLA adherence, and knowledge management.

Strong customer service, communication, documentation, organization, and troubleshooting skills.

Ability to work independently on assigned tickets and escalate appropriately when additional support is needed.

Preferred Qualifications

Experience with software deployment, patching, device compliance, or endpoint inventory reporting.

Basic PowerShell or scripting experience.

Experience supporting Microsoft Teams Rooms, conference rooms, or AV systems.

Experience supporting multi-site, enterprise, manufacturing, healthcare, finance, or other operationally complex environments.

Experience with IT asset management or hardware lifecycle support.

CompTIA A+, Network+, Microsoft, ITIL Foundation, or similar certifications.

Typical Education and Experience

  • Associate's degree or equivalent
  • 3 - 5 years of related experience

Time Type:

Full time

Job Type:

Regular

Work Shift:

First Shift

Pay Rate Type:

Hourly

Benefits and Perks


Varex Imaging provides competitive pay and benefits to support the financial, physical, and emotional well-being of the people who make our company successful.

  • Medical Insurance

  • Dental/Vision

  • 10 Paid Holidays

  • PTO

  • Employee Stock Purchase Plan

  • 401K match

  • Paid Parental Leave

  • Short & Long-Term Disability and Life Insurance

  • Competitive Pay

  • Flexible Schedules

  • Variety of Shift Options

  • Free Safety Shoes

  • Friendly Work Environment

  • On-site Cafeteria, Company Nurse, Credit Union, and Gym

  • Free Coffee and Soda

  • Tuition Reimbursement

  • Employee Referral Program

  • Career Advancement Opportunities

  • Employee Discounts

  • EV Charging Stations

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

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